The National Highway Traffic Safety Administration provides information on recalls.
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Air bags: Frontal
Some 2014 Soul vehicles are being recalled by Kia Motors America (Kia). If the Air Bag Control Unit (ACU) cannot communicate with the front impact sensors during a collision, the front air bags may not deploy.
Incorrect front air bag deployment might make it more likely that a crash will result in injuries.
The ACU software will be updated at no cost by the dealers. On April 4, 2022, owner notification letters were sent out. Call 1-800-333-4542 to reach Kia customer support. The recall number for Kia is SC229
Certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles are being recalled by Kia Motors America (Kia). The printed circuit board’s memory chip may come into touch with the Air Bag Control Unit (ACU) cover, breaking the electrical circuit. Air bags that are deactivated and won’t deploy in a collision could be caused by circuit damage.
Injury risk in a crash might increase if air bags do not deploy as intended.
Dealers will examine the ACU and, if necessary, replace it or update its software. There will be no fees for the repairs. On March 21, 2022, owner notification letters were sent out. Call 1-800-333-4542 to reach Kia customer support. SC226 is the Kia recall number.
A select number of 20202021 Soul and 2021 Seltos vehicles with 2.0L Nu MPI engines are being recalled by Kia Motors America (Kia). Engine damage could come from improper heat treatment of the piston oil rings.
A damaged engine may stall, increasing the risk of a crash. Additionally, oil leaks onto hot exhaust components raise the possibility of a fire.
Owners will be informed by Kia, and dealers will evaluate the engine free of charge and replace it if necessary. Kia will also implement the Piston Ring Noise Sensing System (PNSS) application. On June 11th, 2021, the recall started. Call 1-800-333-4542 to reach Kia customer support. The recall number for Kia is SC209.
Which Kia Souls are subject to the recall?
- 253,281 Kia Souls for the 2017 to 2019 model years were made between July 25, 2016, and December 24, 2018.
- From May 18, 2017, through September 28, 2018, Kia Soul EVs for the 2017 to 2019 model years were produced.
- From March 2, 2017, 108,693 Kia Fortes for the model years 2017 to 2018 were built.
- up to July 27, 2018
- 47,690 Kia Sedonas for the 2017 to 2019 model years were made between July 12, 2016, and January 10, 2019.
- On October 4, 2016, 2 (two!) 2017 Kia Forte Koups were produced.
Kia Recall Contact Information
Instructions on how and when to bring their Kia into a dealership should be sent to the owners of these vehicles by first class mail at the address on file. On March 21, 2022, letters are anticipated to be mailed. Call 1-800-333-4542 to reach Kia customer support. SC226 is the Kia recall number.
The ACU will be examined by dealers. A dealer will swap out the Airbag Control Unit for a “better” one if the airbag warning light is already on. If the light is not on, a software update will be applied that, according to Kia, will guarantee proper airbag deployment in the case of a collision.
Recall Reimbursement and Unaffected Cars
Kia asserts Sedonas produced in 2019 after January 10 come standard with an upgraded airbag control unit. Kia Fortes for the 2019 model year and new-generation Kia Souls for the 2020 model year both received a different component. According to the Defect Notice Report on the NHTSA website, “Kia will reimburse owners for repair charges previously paid pursuant to Kia’s General Reimbursement Plan submitted May 11, 2020.”
According to Kia and NHTSA, there have been no crashes that have been associated with problems with the airbag systems on the impacted Kia models to far. However, 947 warranty claims and 13 customer complaints have been made in relation to the flaw.
Do Kia Souls have many issues?
The Kia Soul dominated the market for more than ten years with its boxy appearance, which people either love or detest, good safety ratings, and a long list of standard amenities. Today, the Soul is among Kia’s best-selling vehicles and is still a serious competitor in the subcompact crossover SUV market.
Despite being a reliable small SUV, there have been several problems, complaints, and recalls across a number of model years. There are some Kia Soul years to stay away from when purchasing used.
The worst Kia Soul years to steer clear of due to reliability difficulties are listed below, along with the safest years for used purchasing.
Which Kia Soul Years to Avoid?
If at all possible, stay away from buying a secondhand Kia Soul from one of the following model years:
- Kia Soul 2012
- Kia Soul (2013)
- Kia Soul (2014)
- Kia Soul 2015
- Kia Soul 2016
The 2012 Kia Soul should be avoided at all costs, according to the people from Car Reports, who cite 470 NHTSA complaints. Body integrity issues and flawed safety features were its principal shortcomings.
Clunking noises when turning are this Soul year’s most prevalent problem. Owners have mentioned hearing a clunking or popping sound when rotating the steering wheel. Additionally, some owners have heard loud rattles when driving on roads or hitting small bumps. Owners are perplexed that there hasn’t been a recall because this body integrity issue is so prevalent.
The 2012 Soul’s unlatched hood while driving is another potential issue. Although this is a rare problem, it poses a serious safety risk, particularly on roads or freeways.
The CoPilot app isn’t just for purchasing a car; it can also be used to keep track of recalls and receive recommendations on which regular maintenance activities are most crucial.
Several owners of the 2013 Soul have suffered engine failure, which has been known to occur at roughly 85,000 miles or more. Some users reported hearing a banging sound emanating from the engine, while others just experienced an engine failure. The expected fix for this issue is to replace the engine, which will set you back a whooping $5,000.
A few owners reported that their Soul’s engine had started to make a ticking noise, which is less serious. The ticking noise, which may be anywhere from mildly bothersome to frighteningly loud, compels owners to visit their nearby Kia dealership. With an average repair cost of $4,100, we cannot recommend the Soul model year.
The 2014 Kia Soul is the greatest loser in terms of complaints. The 2014 Soul is unquestionably one of the worst Kia Soul years to stay away from, receiving more than 900 complaints. Similar to the 2013 Kia Soul, the 2014 model similarly receives a pitiful 1 out of 5 stars from Consumer Reports.
One of the 2014 Soul’s most serious problems, according to a number of Consumer Reports owners, is engine failure. This issue appears to be connected to the oil pump in the Soul, which results in higher-than-normal oil consumption by the engine. One owner said that the car began requiring a quart of oil every 300 miles.
The 2014 Soul has a terrible comeback of the engine’s annoying ticking/knocking noise. The initial diagnosis by technicians is that this occurs at about 105k miles and is caused by low oil. However, the owners who are meticulous and keep up with their oil changes are the ones who complain the most.
With 700+ NHTSA complaints and four recalls under its belt, the 2015 Kia Soul is another model you should avoid. The 2015 model of the Soul has numerous engine problems, just like the other problematic Souls on our list.
Engine failure is the issue that needs to be addressed first. Around 80k miles is the typical mileage at which this problem occurs. Many customers have noted that the engine initially made knocking or ticking noises or began to burn more oil. The Soul’s engine finally just stopped working. You will be responsible for paying the estimated $4,620 cost of the engine rebuild or replacement if this occurs.
Excessive oil use is another area of concern. It seems that the engine guzzles oil like it’s nobody’s business when it’s not breaking down.
Check out our list of the top 10 most dependable used sedans available if you’re ready to start looking for a used automobile and reliability is important to you.
The number one issue with the 2016 Soul, as measured by the severity scale, is a blown engine. According to several accounts, the 2016 Soul’s engine is prone to blowing up, particularly after 90k miles. This is not only dangerous, but an engine replacement will cost you almost $7,000 as well.
Additionally, Kia Soul owners complained that their car simply won’t start. Although there are indications that there may be a battery issue, most concerns are unrelated to this.
Common Kia Soul Problems
Although the Kia Soul is extremely reliable in every way, there are a few persistent issues that impact cars from a few years ago. Here are a few examples:
- spike in cruise control There are rumors that some Soul models have a surgey cruise control technology. Owners reported that when the SUV was in cruise control mode, it would suddenly accelerate and then slow down to a crawl. As of the time of writing, Kia has not yet addressed this potentially deadly problem.
- a ticking clock
- Although it’s not the most typical of Soul models, 2013 Soul owners find it extremely annoying. Hearing loud knocking or ticking noises emanating from the engine is not enjoyable. The Kia Soul has yet another problem with its engine.
- spinning while clicking
- The 2012 Soul’s clunking sounds when turning were a problem for owners. This is unquestionably a body integrity issue that Kia overlooked.
This question’s solution is more complex than you might think. Let’s examine the distinctions between gasoline and diesel engines as well as the precise number of spark plugs that a diesel engine truly has.
One of the most dependable Kia Soul generations was the second one ever produced. A adaptable, reasonably priced, and all-around useful compact SUV is the 2011 Soul. Car Complaints awarded the 2011 Soul a “Pretty Good” Seal of Approval for dependability, stating that it is “pleasant to drive, roomy, and trustworthy.”
The 2018 Soul features a huge luggage area, a roomy interior, a nimble turbocharged engine, and top-notch reliability ratings. In fact, the 2018 Soul received a fantastic Quality & Reliability score from J.D. Power of 84 out of 100.
The Kia Soul made a victorious comeback the following year with its 2019 year model. The 2019 Kia Soul received praise for its smooth ride, great utility, and respectable fuel efficiency. You may put your reliability concerns to rest because the 2019 Kia Soul received a reliability rating of 4 out of 5.
Get a Curated List of the Best Used Cars Near You
The simplest way to purchase a car is using the CoPilot auto shopping app. You may create a customized list of the top car listings in your area by telling us what you’re looking for, and we’ll search the inventories of every dealership in your area.
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What are the Kia Soul’s most frequent issues?
The quirky, boxy Kia Soul has outlasted its cubic rivals from the 2010s, including the Nissan Cube, Scion xB, and Honda Element. This is likely due to the fact that it will be remade in 2022.
Blowing the engine, engine knocking, cruise control surge, and engine failure are the Kia Soul’s most frequent issues.
Here are some tips on how to spot these issues, what you can do to avoid them, and how much it will cost to cure them.
Check out our in-depth article on the Kia Soul’s durability as well!
If you’re looking for a used Soul, keep an eye out for these difficulties because the Soul has had dependability issues, especially with the mid-2010s versions.
Which Kia models are subject to a recall?
Despite the fact that there have been four recalls for other model Kia Souls and more than eight million Kias and Hyundais in total have been recalled in recent years due to a fire risk, according to Kia and the National Highway Traffic Safety Administration or NHTSA, the 2019 Kia Soul model the Carlton family was driving has no abnormal fire danger and no open recalls.
“And ultimately, according to Michael Brooks of the Center for Auto Safety, it comes down to the reality that these engines are bad across a significant number of Hyundai and Kia models.
For four years, Channel 2 Investigates has been exploring the risks of fire in Kias and Hyundais.
The Carltons were persuaded to come out following one of those investigations and an interview with Ginger Evans, a resident of Blue Ridge, Georgia, after her 2021 Soul caught fire.
“And I consider the idea that someone’s loved one would have to pass away because, Kia, are they really taking this seriously? said Ginger Evans.
“We are the family that was tragically affected by one of these car fires and lost a loved one. Then I would beg. If I could, please. Repair these cars, said Robert Carlton.
Gray brought the Carlton’s concerns to U.S. Senator Ed Markey in the nation’s capital.
“Markey argued that we cannot have a federal agency that acts as a lapdog rather than a watchdog.
Markey authored a bill that was passed into law last year and calls for automakers to transmit faulty data more quickly.
“We need better information and greater administration from NHTSA, said Markey, because these family members were in a car that caught fire and had many similarities to prior incidents this manufacturer had to deal with.
The Center for Auto Safety was the first to contact NHTSA regarding the risks associated with Kia fire safety. When Jordan picked up his rental automobile, its interim executive director Michael Brooks claims he had no way of knowing there would be a risk.
“There is literally no way for that person to know when they enter the rental facility that they will be receiving a car that may be hazardous, according to Brooks.