Mazda has surpassed Toyota and Lexus, who have long held the titles of most trustworthy automobile brands in the USA. The 2020 Auto Reliability Surveys by Consumer Reports, which compile information on its members’ cumulative ownership experiences with more than 300,000 automobiles, support this.
For the first time ever, Mazda came in first place, followed by Toyota and Lexus in second and third, respectively.
According to Consumer Reports, one of the reasons Mazda received such high marks is because it doesn’t make significant changes to its new models.
“The secret to Mazda’s success is that it cautiously redesigns vehicles and has refrained from integrating hazardous new infotainment and powertrain technologies. According to Consumer Reports, the entire portfolio benefits from numerous platforms and components that are shared, with just minor changes made during redesigns.
Not a single Toyota vehicle is graded below average, but Toyota still has a very high position. Only its flagship LS was responsible for Lexus’ ranking decline. Other than that, all Lexus cars were incredibly reliable and provided customers with a wonderful ownership experience.
Behind Buick in fourth place and ahead of Hyundai in sixth place, Honda came in at fifth. Of the Honda models tested, the HR-V is the most dependable.
It’s interesting to note that the fuel cell electric Clarity and hybrid Insight, which share a similar powertrain with our Honda City RS e:HEV, also performed above average.
Kia, a Hyundai subsidiary, is rated fifteenth. Lincoln (26th, last) and Tesla are the brands with the worst reputations (25th, second last).
Premium European brand owners continue to report ownership experiences that are below average. The highest ranked European brand is Porsche, which sits in ninth place.
Mercedes-Benz placed 20th, Audi 14th, BMW 12th, and Volvo 18th. Owners of luxury brand vehicles frequently complain about infotainment screen freezing and other issues with in-car technology.
In This Article...
What automaker is superior to Toyota?
It’s crucial to note that this essay won’t go into great detail about engines or fuel efficiency. Between brands and even between different model trims, there is a lot of variety. Our best recommendation when seeking for those detailed statistics is to look up evaluations of each model and contrast its features with those of other models in the same category.
On the other hand, you can compare them far more precisely in terms of their general security and dependability. As was already noted, Toyota has a well-deserved reputation for building dependable vehicles that perform admirably on the road. These two brands measure fairly similarly in terms of safety.
What can be trusted more than a Toyota?
Because every driver wants their automobile to endure as long as possible, reliability is a crucial consideration when buying a car. When people think of reliability, they typically think of Toyota. Vehicles like the Toyota Corolla can go 300,000 miles without needing any significant repairs.
One of the automotive brands with the best reputations on the market is Subaru. The Subaru Legacy has won the J.D. Power award three times. Although Toyota competitors have received similar honors, are they more dependable than Subaru rivals?
How reliable are Mazda vehicles?
Mazda has been named the market’s most dependable automaker by Consumer Reports.
Mazda is ranked first with an overall score of 83. Following this were Honda at 63, Toyota at 74, and Lexus at 71. Tesla, which received a score of just 29, and Volkswagen, which received a score of 36, were two of the cars with the lowest ratings.
How Is Reliability Judged?
Reports consider the following elements when rating the reliability of the Mazda:
- How many times it malfunctions each year
- There are warranties available.
- Average repair prices and turnaround times