Our return and exchange policy is there to support you if you choose to buy your next vehicle from us. You have seven days* to return your car or thirty days* to replace it for another one.
In This Article...
How do I get in touch with Toyota?
Further Assistance Required?
- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m. ET, MondayFriday. Saturday, 9:00 am7:00 pm ET.
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Service. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
Owner of Toyota?
Toyota is owned by Toyota Motor Corporation. It was founded in 1937, and as of 2008, it had surpassed General Motors to become the largest automaker in the world.
Despite having its roots in Japan, Toyota has expanded to suit the demand for its cars on a global scale.
What other makes does Toyota Motor Corporation own?
Lexus is owned by Toyota Motor Corporation as well. The company also owns stock in Suzuki and Subaru.
Despite having a 20% stake in Subaru, Toyota has a significant influence over the company’s direction.
According to Auto News, the companies intend to enhance all-wheel drive technology and integrate Toyota’s hybrid drivetrains into various Subaru automobiles.
Toyota acquired its interest in Suzuki in 2019 for about $910 million. Suzuki holds.2% of Toyota’s stock as well. The corporations assert that they intend to continue to be competitors while establishing and strengthening cooperation partnerships in new industries in order to address obstacles in the automotive industry. Sounds like a win-win collaboration!
Toyotas are they reliable?
Are you thinking about purchasing a used Toyota? Then, you may be curious as to how long it will last.
Toyota received a score of 74, placing it second among 26 automobile brands in terms of dependability, according to the reputable nonprofit Consumer Reports. With a score of 83, Mazda dethroned Toyota as the top brand for the 2021 model year.
With a score of 71, Lexus, a luxury division of Toyota, came in third. Lincoln, Ford’s high-end brand, came in last place with a score of 8.
The Auto Dependability Surveys of Consumer Reports’ members provide the company with its reliability data. 329,009 vehicles were surveyed by the nonprofit, which included models from 2000 through 2020. The average expected reliability score for the brand’s model lineup is the basis for Consumer Reports’ brand-level rankings.
On a scale of 0 to 100, the anticipated reliability score is determined, with the average rating lying between 41 and 60 points. There must be enough survey data for two or more models in order to rank a brand.
Can I return the Toyota that I just bought?
Even more adaptable is Toyota of Cool Springs’ Used Car Exchange Program. You have five days (or a maximum of 150 miles) from the time you purchase your used Toyota to determine whether you want to retain it or trade it in. You should have more than enough time to test the vehicle’s radio speakers and acceleration within that period. Even after exchanging the vehicle, your loan payments won’t increase.
There aren’t many car lots that will swap vehicles without getting into a fight. You won’t have this issue because Toyota of Cool Springs has an open exchange policy.
How soon after purchasing a car can you return it?
Consumers have the right, under certain circumstances, to return a car to a vendor within six months, as stated in Section 56(2) of the Consumer Protection Act (CPA).
We’ve gathered the information you need when it’s time to file a claim.
- Protection Plans for Tires and Wheels
- Guaranteed Auto Safety (GAP)
- Vehicle Maintenance Contracts
- Plans for prepaid maintenance
- Sunday: 8 a.m. to 1 p.m. Central
- 7 a.m. to 7 p.m. Central Time, Monday through Friday
You may go forward with necessary repairs if your car needs them but can’t be driven or used after our regular business hours. You should be aware that your Vehicle Service Agreement’s additional terms and conditions also apply. To request claim authorization, you must call Toyota Financial Services at 1-800-228-8559 on the following open business day.
To ensure you have the TFS phone number when you need it for claim authorisation, it could be a good idea to save it in your contacts.
The repair process
Just show your vehicle service agreement when you ask for repairs at your dealer or repair shop. Throughout the procedure, be sure to keep all receipts, including any for hotel or meals. To make sure that any repairs or charges are covered, please refer to your Agreement.
You must send your receipts to the following address if you want to be reimbursed for any expenses:
When your eligible repairs are finished, you should be prepared to pay your deductible (if applicable), as well as any costs for repairs or services that are not covered. In case you need them later, keep a file with your repair orders, copies of all receipts, and all other service-related paperwork.
Who is the Toyota CEO?
The 2021 World Car Person of the Year is Toyota Motor Corporation (TMC) President and CEO Akio Toyoda.
The World Car Awards jury, comprised of more than 90 eminent worldwide journalists, presented the honor.
According to the World Car Awards, “The charismatic CEO and President of Toyota Motor Corporation, Akio Toyoda, has spent years effectively reinventing his business. Under his direction, Toyota maintained profitability in 2020 despite COVID-19, safeguarding jobs all around the world. In the Connected, Autonomous, Shared and Electric (CASE) age, he has continued Toyota’s steady pace of progress and started building the Woven Metropolis, an exciting, real-world prototype city of the future. All the while being a driver who is actively involved in racing.
President Toyoda said on the World Car Awards “Thank you very much for this wonderful honor on behalf of the 360,000 Toyota Team members that make up the company worldwide. If it’s alright with you, though, I would want to modify the title of this award from car “person” to car “people,” as it is the combined efforts of all of our global employees, retailers, and suppliers that have truly made Toyota what it is today. And as for me, I could not be a CEO who is luckier or more appreciative.
He went on to acknowledge and thank the whole automotive industry for its contributions: “At Toyota, we consider it a great blessing that we were able to maintain the employment of our team members during COVID-19 and carry on with our efforts to address the challenges facing our sector in the future. As a corporation, we’re dedicated to inventing fresh approaches to promote the welfare of the world and everyone on it.
“The present has been a challenging time in world history. But it has also served to remind us that what really counts are the people. And if we at Toyota can make a small difference in how happy they are, I will always strive to achieve that.
After earning a law degree from Keio University and a master’s degree in business management from Babson College in the United States, Akio Toyoda joined TMC in 1984. He joined the TMC board of directors in 2000 after working in a variety of business-related roles both domestically and abroad. Before taking on the position of TMC President in 2009, he later held several senior and executive vice president positions.
The World Car Person of the Year award was established in 2018 to recognize and honor a person who has significantly impacted the global automobile sector over the course of the previous year. It is one of the six honors given each year by the World Car Awards program, which was started in 2003.
What does the Japanese word “Toyota” mean?
The name Toyoda is spelled differently as Toyota. Many different types of looms were created and made by the original Toyoda firm. Toyoda made the decision to enter the automotive industry in 1933, and after achieving consistent success, it rapidly expanded in 1956. Toyoda, which refers to Japan’s most important cash crop, means “fertile rice patty.” To avoid being confused with the agricultural company Toyoda Loom Inc., they changed their name to Toyota, which has a similar sound but has nothing to do with agriculture. Toyota only needs eight strokes to write the Japanese alphabet, whereas Toyoda needs ten. In addition to being simpler to write, the number eight is lucky in Japan, therefore the alteration was viewed favorably.
What the Toyota Logo Means
In 1990, the Toyota logo made its debut in the United States. It displays three overlapping ellipses, each of which stands for a crucial aspect of Toyota as an organization. The ellipses in the middle, resembling columns, and on top, perpendicular to them, stand for the “unification of the hearts of [Toyota] customers and the heart of Toyota goods.” The third and last ellipsisthe one around the other tworepresents Toyota’s pursuit of technical innovation as well as potential and opportunity in the future.
What does Toyota mean to you?
Why not share your meaning for your Toyota with us and our customers? Submit a review! You’ll wonder why you ever put up with problems with other automobiles once you’ve experienced the Toyota difference with ToyotaCare.
Which automaker has the most opulent vehicles?
- Approximately 70% of the world’s market for luxury vehicles is dominated by BMW, Audi, and Mercedes-Benz.
- With an average growth rate of 14% over the previous five years, SUVs were the segment that most significantly impacted the growth of the global luxury vehicle market.
- By 2024, the market for luxury vehicles is projected to expand at a CAGR of roughly 5.83%.
- The Asia Pacific area has the fastest-growing markets.
- The luxury car market is led globally by Mercedes-Benz.