Our return and exchange policy is there to support you if you choose to buy your next vehicle from us. You have seven days* to return your car or thirty days* to replace it for another one.
In This Article...
Toyotas are they reliable?
Are you thinking about purchasing a used Toyota? Then, you may be curious as to how long it will last.
Toyota received a score of 74, placing it second among 26 automobile brands in terms of dependability, according to the reputable nonprofit Consumer Reports. With a score of 83, Mazda dethroned Toyota as the top brand for the 2021 model year.
With a score of 71, Lexus, a luxury division of Toyota, came in third. Lincoln, Ford’s high-end brand, came in last place with a score of 8.
The Auto Dependability Surveys of Consumer Reports’ members provide the company with its reliability data. 329,009 vehicles were surveyed by the nonprofit, which included models from 2000 through 2020. The average expected reliability score for the brand’s model lineup is the basis for Consumer Reports’ brand-level rankings.
On a scale of 0 to 100, the anticipated reliability score is determined, with the average rating lying between 41 and 60 points. There must be enough survey data for two or more models in order to rank a brand.
How do I get in touch with Toyota?
Further Assistance Required?
- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m. ET, MondayFriday. Saturday, 9:00 am7:00 pm ET.
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Service. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
What should you do if the car you just bought doesn’t suit you?
As a courtesy, you can phone the salesman if you are experiencing buyer’s remorse, but you should be prepared to speak with a higher-ranking member of the dealership management, such as the sales manager, general manager, or owner. The decision to cancel the sale is entirely up to the dealer.
Can I return the Toyota that I just bought?
Even more adaptable is Toyota of Cool Springs’ Used Car Exchange Program. You have five days (or a maximum of 150 miles) from the time you purchase your used Toyota to determine whether you want to retain it or trade it in. You should have more than enough time to test the vehicle’s radio speakers and acceleration within that period. Even after exchanging the vehicle, your loan payments won’t increase.
There aren’t many car lots that will swap vehicles without getting into a fight. You won’t have this issue because Toyota of Cool Springs has an open exchange policy.
Which Toyota model is the best?
The Top 7 Toyota Vehicles, Per US News & World Report
- Avalon (2017) Any family will be satisfied by the Avalon’s room, efficiency, and power.
- Camry (2018)
- Highlander (2017)
- Prius (2017)
- 86 (2017)
- Sienna (2017)
- Prime Prius (2017)
Which automobile brand is best?
- Average percentage of automobile owners experiencing issues: 29.63%
- Key points: The appearance, ride and handling, durability, and infotainment all receive excellent evaluations, showcasing the traditional Porsche strengths.
Porsche has won the Driver Power Brands Survey for the second consecutive year. Despite the fact that none of the particular models from the German sports car maker are popular enough to be included in the Driver Power New Car Survey, the data reveals that owners are quite satisfied.
Porsche performs exceptionally well in the bulk of categories, as one could anticipate. In terms of the outside, ride and handling, dependability, and entertainment, it is the best. Owners particularly praise the exterior styling and finish, steering and braking responsiveness, ride quality, road handling, driving enjoyment, overall build quality, and controls for the satellite navigation, heating, and air conditioning. These are just a few of the highlighted features within these categories.
Unsurprisingly, Porsche also receives high marks for the famed acceleration and transmission smoothness of its engines and transmissions. There are several complaints regarding operating expenses. You tell us that Porsches are expensive to maintain, insure, and tax, but that the vehicles’ fuel efficiency isn’t as poor as could be expected. While value for money isn’t entirely criticized in the survey, there’s no getting around the reality that Porsches are pricey to purchase.
The Panamera, Taycan, Macan, and Cayenne, as opposed to the Boxster, Cayman, and 911, receive high marks for boot space, and owners believe Porsches have adjustable seating. Although there are a good amount of cubbyholes, more kid-friendly elements would be appreciated.
However, as a whole, the brand presents a highly positive image and is a deserving winner for 2022.
Which is superior, Honda or Toyota?
Toyota has more automobiles, better costs, and higher reliability in the categories we looked at, making it the superior brand. When deciding between Honda and Toyota, Honda isn’t a slouch either thanks to its comparable dependability ratings, reasonable costs, and even higher safety ratings.
Owner of Toyota?
Toyota is owned by Toyota Motor Corporation. It was founded in 1937, and as of 2008, it had surpassed General Motors to become the largest automaker in the world.
Despite having its roots in Japan, Toyota has expanded to suit the demand for its cars on a global scale.
What other makes does Toyota Motor Corporation own?
Lexus is owned by Toyota Motor Corporation as well. The company also owns stock in Suzuki and Subaru.
Despite having a 20% stake in Subaru, Toyota has a significant influence over the company’s direction.
According to Auto News, the companies intend to enhance all-wheel drive technology and integrate Toyota’s hybrid drivetrains into various Subaru automobiles.
Toyota acquired its interest in Suzuki in 2019 for about $910 million. Suzuki holds.2% of Toyota’s stock as well. The corporations assert that they intend to continue to be competitors while establishing and strengthening cooperation partnerships in new industries in order to address obstacles in the automotive industry. Sounds like a win-win collaboration!
We’ve gathered the information you need when it’s time to file a claim.
- Protection Plans for Tires and Wheels
- Vehicle Maintenance Contracts
- Plans for prepaid maintenance
- Guaranteed Auto Safety (GAP)
- 7 a.m. to 7 p.m. Central Time, Monday through Friday
- Sunday: 8 a.m. to 1 p.m. Central
You may go forward with necessary repairs if your car needs them but can’t be driven or used after our regular business hours. You should be aware that your Vehicle Service Agreement’s additional terms and conditions also apply. To request claim authorization, you must call Toyota Financial Services at 1-800-228-8559 on the following open business day.
To ensure you have the TFS phone number when you need it for claim authorisation, it could be a good idea to save it in your contacts.
The repair process
Just show your vehicle service agreement when you ask for repairs at your dealer or repair shop. Throughout the procedure, be sure to keep all receipts, including any for hotel or meals. To make sure that any repairs or charges are covered, please refer to your Agreement.
You must send your receipts to the following address if you want to be reimbursed for any expenses:
When your eligible repairs are finished, you should be prepared to pay your deductible (if applicable), as well as any costs for repairs or services that are not covered. In case you need them later, keep a file with your repair orders, copies of all receipts, and all other service-related paperwork.
What phrases should you never use with a car salesman?
10 things not to say to a car salesperson
- “I adore this vehicle.
- “I don’t know a lot about automobiles.
- “My exchange is outside
- “I object to being transported to the dry cleaners.
- “My credit rating isn’t very excellent.
- “I have cash on hand.
- “Today I have to purchase an automobile.
- “I need to pay less than $350 each month.
How much may I negotiate off the MSRP?
Any negotiations should center on the dealer cost. A reasonable deal for a typical automobile is 2% over the dealer’s invoice price. In contrast to a slow-selling model, there may be more space for negotiation with a hot-selling vehicle. Salespeople typically make an effort to negotiate using the MSRP.
Can you bargain for a new vehicle?
Yes, to answer briefly. Even the idea of haggling over the cost of a new car, though, might be frightening to some people. Go into this event with a plan, just like you would in any negotiation. You’ll feel more at ease discussing the price of your new car with your dealer if you give it more upfront thinking.
How soon after purchasing a car can you return it?
Consumers have the right, under certain circumstances, to return a car to a vendor within six months, as stated in Section 56(2) of the Consumer Protection Act (CPA).
Does giving back a car impact credit?
Your credit scores will be significantly lowered if you give up your car voluntarily because it indicates that you did not adhere to the terms of the first loan. When you willingly turn in your car, the lender will try to recoup as much of the debt as they can by selling the vehicle. You will still be liable for paying the remaining sum, known as the deficiency balance, if the car is sold for less than the loan balance.
Voluntary surrender, while still bad, may be significantly less detrimental to your credit history than repossession because it shows that you were willing to cooperate with your lender to find a solution.
Can I take a defective secondhand automobile back to the dealer?
The 2015 Consumer Rights Act protects you if a used car you purchased turns out to be defective. This implies that if you return the vehicle to the dealer within 30 days of purchase and can demonstrate that the problem existed at the time of purchase, you are entitled to a full refund.
Can I cancel a car lease once I’ve agreed to it?
The Ontario Motor Vehicle Industry Council (OMVIC), which oversees the province’s dealers, stated that under the MVDA, the dealership is required to provide you with basic information on the vehicle before you purchase it.
For example, they must disclose the accurate mileage and whether the vehicle had been utilized as a rental, taxi, limousine, police car, or other type of emergency vehicle.
However, Iny warned that if the dealer didn’t trick you and you simply changed your mind, you’re stuck with it. If you purchase an automobile privately, the CPA’s equivalent regulations still apply.
Car sales are exempt from the majority of provinces’ cooling-off periods, which are a few days during which you can cancel various contracts. This includes Ontario.
The sole exception is if you obtained an auto loan from the dealer as part of the sale, in which case Quebec provides you two days to cancel a sales agreement with a new or used dealer. You’re out of luck if you paid cash or borrowed money to make the purchase.
According to Iny, there is a one-day cooling-off period in British Columbia for lease agreements.
We’ve grown to anticipate that we can return anything we buy when we go into a store, but Iny claimed that the brightest minds in the vehicle retailing industry have largely been unable to grasp this idea.
Some used automobile marketplaces, such as Clutch, allow you to exchange or return a vehicle within 7 to 15 days of purchase, according to Iny.
No lemon aid?
Most problems and repairs are often covered by the warranty once you’ve signed that agreement.
But what if your car is continually in need of repairs and out of commission? Can you swap or return a lemon?
Most provinces’ warranty laws permit it, but no automaker acknowledges the consumer’s right to return defective goods, according to Iny. As a result, you would need to file a lawsuit, which can take years and be very expensive.
According to Iny, Canada does not have lemon laws to safeguard you if your automobile has issues that dealers are unable to cure.