- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m., MondayFriday. ET. 9:00 a.m.7:00 p.m. on Saturday ET. …
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Service. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
In This Article...
Where can I send Toyota a letter of complaint?
Welcome to the Toyota complaints section, where you can post your thoughts and observations on the company’s customer support. One of the biggest automakers in the world, Toyota produces well-known cars and trucks around the globe. Sedans like the Camry and Corolla, pickup trucks like the Tundra and Tacoma, and SUVs like the Rav 4 and 4 Runner are examples of popular makes.
You can voice your displeasure with Toyota to the CEO in person at the company’s corporate headquarters. 19001 South Western Ave, Dept. WC11, Torrance, CA 90501 is the address for the US. If you are unhappy with your car, though, you are unlikely to find relief at that place. Customer service for Toyota can be reached at 1-800-331-4331. On weekdays from 5:00am to 6:00pm Pacific Time and on weekends from 7:00am to 4:00pm Pacific Time, a live person is on hand.
On the organization’s official website, there is a list of alternative ways to reach them. The business is engaged on all the major social media platforms. Therefore, feel free to post a comment on their Facebook, Twitter, Instagram, or YouTube company pages if you have a concern.
We’ve gathered the information you need when it’s time to file a claim.
- Vehicle Maintenance Contracts
- Guaranteed Auto Safety (GAP)
- Plans for prepaid maintenance
- Protection Plans for Tires and Wheels
- 7 a.m. to 7 p.m. Central Time, Monday through Friday
- Sunday: 8 a.m. to 1 p.m. Central
You may go forward with necessary repairs if your car needs them but can’t be driven or used after our regular business hours. You should be aware that your Vehicle Service Agreement’s additional terms and conditions also apply. To request claim authorization, you must call Toyota Financial Services at 1-800-228-8559 on the following open business day.
To ensure you have the TFS phone number when you need it for claim authorisation, it could be a good idea to save it in your contacts.
The repair process
Just show your vehicle service agreement when you ask for repairs at your dealer or repair shop. Throughout the procedure, be sure to keep all receipts, including any for hotel or meals. To make sure that any repairs or charges are covered, please refer to your Agreement.
You must send your receipts to the following address if you want to be reimbursed for any expenses:
When your eligible repairs are finished, you should be prepared to pay your deductible (if applicable), as well as any costs for repairs or services that are not covered. In case you need them later, keep a file with your repair orders, copies of all receipts, and all other service-related paperwork.
Who are the customers of Toyota?
Toyota customers typically range in age from 30 to 50. Toyota creates affordable automobiles with an emphasis on middle-class consumers.
Who is the Toyota CEO?
The 2021 World Car Person of the Year is Toyota Motor Corporation (TMC) President and CEO Akio Toyoda.
The World Car Awards jury, comprised of more than 90 eminent worldwide journalists, presented the honor.
According to the World Car Awards, “The charismatic CEO and President of Toyota Motor Corporation, Akio Toyoda, has spent years effectively reinventing his business. Under his direction, Toyota maintained profitability in 2020 despite COVID-19, safeguarding jobs all around the world. In the Connected, Autonomous, Shared and Electric (CASE) age, he has continued Toyota’s steady pace of progress and started building the Woven Metropolis, an exciting, real-world prototype city of the future. All the while being a driver who is actively involved in racing.
President Toyoda said on the World Car Awards “Thank you very much for this wonderful honor on behalf of the 360,000 Toyota Team members that make up the company worldwide. If it’s alright with you, though, I would want to modify the title of this award from car “person” to car “people,” as it is the combined efforts of all of our global employees, retailers, and suppliers that have truly made Toyota what it is today. And as for me, I could not be a CEO who is luckier or more appreciative.
He went on to acknowledge and thank the whole automotive industry for its contributions: “At Toyota, we consider it a great blessing that we were able to maintain the employment of our team members during COVID-19 and carry on with our efforts to address the challenges facing our sector in the future. As a corporation, we’re dedicated to inventing fresh approaches to promote the welfare of the world and everyone on it.
“The present has been a challenging time in world history. But it has also served to remind us that what really counts are the people. And if we at Toyota can make a small difference in how happy they are, I will always strive to achieve that.
After earning a law degree from Keio University and a master’s degree in business management from Babson College in the United States, Akio Toyoda joined TMC in 1984. He joined the TMC board of directors in 2000 after working in a variety of business-related roles both domestically and abroad. Before taking on the position of TMC President in 2009, he later held several senior and executive vice president positions.
The World Car Person of the Year award was established in 2018 to recognize and honor a person who has significantly impacted the global automobile sector over the course of the previous year. It is one of the six honors given each year by the World Car Awards program, which was started in 2003.
Who is Toyota USA’s CEO?
The president and CEO of Toyota Motor North America, Inc. is Tetsuo “Ted Ogawa (TMNA). Ogawa is in charge of all business operations for Toyota’s North American area, including manufacturing, r&d, sales, marketing, product support, digital transformation, mobility, and product support.
How long does Toyota take to repossess your vehicle?
In California, the lender may seize your vehicle as soon as you stop making loan payments, even if you are only one day late. You may be granted a grace period according to the precise terms of your loan agreement, so carefully study it. (For more information, see West’s Ann. Cal. Com. Code 9601, 9609) In addition, the lender has the right to seize following any form of loan arrangement default. This implies that if you default on your loan or violate another loan agreement term, your car is also at danger. For instance, auto loans mandate that you maintain vehicle insurance. Your lender has the power to take possession of your property if you let your insurance lapse.
The lender can take back possession of your car without needing to see you. Any open space, such as your driveway, is a potential location for theft. But without the consent of the rightful owner of the property, a repossession agent cannot enter your home or a closed or walled location (you or your landlord).
Of course, just because the lender has the legal authority to seize the property doesn’t guarantee that it will really do so. If you just keep making your payments, it will be lot simpler and less expensive for the lender. Only if they think you won’t pay or that you’ll damage the collateral will they take action to reclaim the property.
Should I refinance my car loan?
In general, if you don’t have any other high-interest debt or urgent obligations to worry about, you should pay off your car loan early. Paying off your car loan early may not be the greatest course of action, though, if that money may be used more wisely elsewhere.