- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m., MondayFriday. ET. 9:00 a.m.7:00 p.m. on Saturday ET. …
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Service. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
In This Article...
Where can I send Toyota a letter of complaint?
Welcome to the Toyota complaints section, where you can post your thoughts and observations on the company’s customer support. One of the biggest automakers in the world, Toyota produces well-known cars and trucks around the globe. Sedans like the Camry and Corolla, pickup trucks like the Tundra and Tacoma, and SUVs like the Rav 4 and 4 Runner are examples of popular makes.
You can voice your displeasure with Toyota to the CEO in person at the company’s corporate headquarters. 19001 South Western Ave, Dept. WC11, Torrance, CA 90501 is the address for the US. If you are unhappy with your car, though, you are unlikely to find relief at that place. Customer service for Toyota can be reached at 1-800-331-4331. On weekdays from 5:00am to 6:00pm Pacific Time and on weekends from 7:00am to 4:00pm Pacific Time, a live person is on hand.
On the organization’s official website, there is a list of alternative ways to reach them. The business is engaged on all the major social media platforms. Therefore, feel free to post a comment on their Facebook, Twitter, Instagram, or YouTube company pages if you have a concern.
How long do you have to return a car to Toyota?
You have seven days* to return your car or thirty days* to replace it for another one. This program aims to make sure that our consumers may leave with their new item in hand.
Who should I contact at Toyota USA corporate?
Further Assistance Required?
- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m. ET, MondayFriday. Saturday, 9:00 am7:00 pm ET.
Who are the customers of Toyota?
Toyota customers typically range in age from 30 to 50. Toyota creates affordable automobiles with an emphasis on middle-class consumers. It provides services to businesses in the tourism, travel, and hospitality sectors in the B2B market.
What is the work of Toyota Motor Corporation?
Toyota Motor Corp. produces and sells motor cars and their components. Automotive, Financial Services, and All Other segments make up its three main business divisions. The Automotive business develops, produces, assembles, and markets trucks, minivans, and other related vehicles, as well as the parts and accessories that go with them. Additionally, it participates in the creation of intelligent transportation systems. The Financial Services division provides Toyota automobile dealers and customers with buy or lease financing. Additionally, it offers retail leasing via lease agreements bought by dealers. The design, production, and sale of homes, telecommunications systems, and other enterprises are covered by the All Others sector. The organization’s headquarters are in Toyota, Japan, and it was established by Kiichiro Toyoda on August 28, 1937.
Which nation does Toyota come from?
Sakichi Toyoda created the first mechanical loom in the world and founded the Toyoda Spinning and Weaving Company in 1918, which is where Toyota got its start in the weaving business of Japan. Since a loom would stop and wouldn’t continue to produce faulty cloth and use up thread if an issue arose, his method reduced faults and enhanced yields. The Toyota Production System still relies heavily on the jidoka concept, which calls for engineering machinery to automatically halt and alert users to issues right away.
The loom so impressed the Platt Brothers, a British company, that they paid 100,000 in 1929 for the production and sales rights. Sakichi handed his son Kiichiro the money so that he might advance automobile technology at Toyoda. The Model AA, the company’s first ever passenger automobile, was introduced as a result in 1936, and the Toyota Motor Company was established in 1937. In addition to its own factories, manufacturing subsidiaries, and affiliates in Japan, Toyota today produces automobiles and parts under the Toyota and Lexus brands all over the world. Production of Toyota vehicles outside of Japan started in Brazil in 1959.
Take a look at Toyota’s past, beginning with the founder Sakichi Toyoda’s birth. It charts the company’s growth from the time Toyota Motor Corporation was founded in 1937 until the sale of the two millionth Prius hybrid.
Toyota: Is it a Japanese company?
References and footnotes From April 1, 2020, to March 31, 2021, is the fiscal year (FY21). References:[1][2]
Toyota Motor Corporation, also known simply as Toyota, is a multinational car manufacturer with headquarters in Toyota City, Aichi, Japan (Japanese:, Hepburn: Toyota Jidsha kabushikigaisha, IPA: [tojota], English: /tjot/). Kiichiro Toyoda established it, and it became a corporation on August 28, 1937. (1937-08-28). One of the biggest automakers in the world, Toyota produces around 10 million automobiles annually.
The business was initially established as a subsidiary of Toyota Industries, a manufacturer of machines that Kiichiro Toyoda’s father, Sakichi Toyoda, created. The Toyota Group, one of the biggest conglomerates in the world, now includes both businesses. The firm created its first product, the Type A engine, in 1934 while it was still a division of Toyota Industries, and its first passenger automobile, the Toyota AA, in 1936.
Following World War II, Toyota benefited from Japan’s alliance with the US by studying American automakers and other businesses. This allowed Toyota to develop The Toyota Way (a management philosophy) and the Toyota Production System (a lean manufacturing technique), which helped the small business grow into an industry leader and became the focus of numerous academic studies.
The Toyota Corolla, the all-time best-selling car in the world, was developed in the 1960s as a result of Toyota taking advantage of a rapidly expanding Japanese middle class to sell automobiles to. By December 2020[update], Toyota would have become one of the largest automakers in the world, the largest firm in Japan, and the ninth-largest company in the world by revenue thanks to the rising economy’s funding of a foreign expansion. In 2012, when it announced the production of its 200 millionth vehicle, Toyota made history by becoming the first automaker in the world to create more than 10 million automobiles annually.
Since the 1997 launch of the Toyota Prius, Toyota has received recognition for being a pioneer in the creation and marketing of more fuel-efficient hybrid electric vehicles. The business now offers more than 40 different hybrid car models for sale worldwide. However, more recently, the business has also been charged of greenwashing due to its skepticism of fully electric vehicles and its focus on the creation of hydrogen fuel cell vehicles, such the Toyota Mirai, a more expensive technology that has lagged well behind electric batteries.
Daihatsu, Hino, Lexus, Ranz, and the company’s own Toyota are the five brands under which Toyota Motor Corporation manufactures automobiles. The company also owns stakes in vehicle manufacturing joint-ventures in China (GAC Toyota and FAW Toyota), the Czech Republic (TPCA), India (Toyota Kirloskar), and the United States. These stakes total 20 percent in Subaru Corporation, 5.1 percent in Mazda, 4.9 percent in Suzuki, 4.6 percent in Isuzu, 3.8 percent in Yamaha Motor Corporation, and 2.8 percent in Panasonic (MTMUS).
Is it possible to return a used automobile with issues?
According to the CPA, a customer has the right to return a used car they purchased that contains faults within six months of purchase to the dealership for repair or replacement of the problematic parts, or to receive a refund of their purchase price. it.
Do I have 30 days to take my car back to the dealer?
Under the 2015 Consumer Rights Act, you have some statutory rights if you purchase a new or used car from a dealer and experience issues with it.
The Act mandates that the vehicle “acceptable in terms of quality, suitability, and description. (For a pre-owned car, “taking into account the age and mileage of the vehicle, sufficient condition.)
In most circumstances, you have the right to reject anything that is defective and are entitled to a full refund within 30 days of your purchase.
Additionally, you’ll have fewer rights, such as the ability to merely request a repair, replacement, or partial refund.
In fact, you have up to six years from the date of purchase to return it lawfully (five years if you first noticed a fault in Scotland).
However, it becomes more challenging to demonstrate that a flaw and not ordinary wear and tear is the root of any issue.
How to get things put right
If you experience an issue with a new or used car that you purchased from a dealer, follow these steps:
- As soon as you identify the issue, get in touch with the dealerpreferably in person.
- If the dealer offers to repair the issue, be sure you are aware of any associated expenses. Record all of your correspondence and conversations, and have all verbal agreements put in writing.
- If everything else fails, you are free to return your automobile as long as you’ve first attempted to work things out with the dealer.
- Within six months of receiving the vehicle, you must specify your reasons for rejecting it in writing to the dealer.
- Contact the car’s manufacturer’s customer relations office right away if the dealer won’t accept your offer to return the vehicle. They may be in a position to mediate.
Use Resolvera, a free online service and mobile app that offers consumer advice and seeks to streamline the complaint process, for assistance with filing your complaint.