- Vehicle Maintenance Contracts
- Guaranteed Auto Insurance (GAP)
- Protection Plans for Tires and Wheels
- Plans for prepaid maintenance
In This Article...
Ready to file a claim?
- Sunday: 8 a.m. to 1 p.m. Central
- 7 a.m. to 7 p.m. Central Time, Monday through Friday
You may go forward with necessary repairs if your car needs them but can’t be driven or used after our regular business hours. You should be aware that your Vehicle Service Agreement’s additional terms and conditions also apply. You must call Lexus Financial Services at 1-800-448-1505 on the following open business day to get claim authorization.
Keeping the LFS phone number in your phone will ensure that you have access to it when you need to authorize a claim.
The repair process
Just show your vehicle service agreement when you ask for repairs at your dealer or repair shop. Throughout the procedure, be sure to keep all receipts, including any for hotel or meals. To make sure that any repairs or charges are covered, please refer to your Agreement.
You must send your receipts to the following address if you want to be reimbursed for any expenses:
When your eligible repairs are finished, you should be prepared to pay your deductible (if applicable), as well as any costs for repairs or services that are not covered. In case you need them later, keep a file with your repair orders, copies of all receipts, and all other service-related paperwork.
You will require the following items in order to file a claim:
- Information on how to reach the dealer that sold you GAP insurance
- GAP agreement number, please
- Your car’s license plate number (VIN)
- The day your car was stolen or destroyed
We are aware that having your car declared total might be upsetting. It might be much simpler to submit your claim if you keep all the information you require in one place and are well-organized.
Can I return the Lexus vehicle I recently purchased?
Inside the dealership Assure yourself that the dealership will accept the return. Your lease return must only be accepted by your original Dealer. Request a copy of the odometer statement for your records after signing it. Note the name of the dealer employee who assisted with the return.
Who is Lexus USA’s CEO?
Key executives at Lexus. At Lexus, Scott Thompson has the dual roles of CEO and President. The Chief Marketing Officer for Lexus is Micah Blehm. The vice president of sales and dealer development for Lexus is Andrew Gilleland.
Can you return a vehicle that you recently financed?
You could ask the dealer to consent to a voluntary repossession if you are simply unable to continue making your auto payments. In this case, you inform the lender that you are unable to make payments and request that they repossess the vehicle. You turn over the keys, and you might also have to turn over cash to cover the loan’s worth.
You can return an automobile you financed through voluntary repossession without going through the entire repossession procedure. Although a voluntary repo may still be reported to the credit bureaus, this could prevent significant damage to your credit score.
How soon after purchasing a car can you return it?
What rights do you have if the car you purchased is a “lemon” and you want to return it to the dealer? Consumers have the right, under certain circumstances, to return a car to a vendor within six months, as stated in Section 56(2) of the Consumer Protection Act (CPA). However, private sales between people are not covered by the CPA; rather, it only applies to suppliers that sell cars as part of their regular business operations.
Who is the owner of Lexus?
Although it is owned by the Toyota Motor Corporation and has its own headquarters there, the Lexus brand also operates independently.
Is a Lexus only an upscale Toyota?
Is Lexus a Toyota brand? Yes, the Toyota Motor Corporation, which has its headquarters in Japan, is the owner of the Lexus brand. However, the luxury car line runs separately from Toyota Motor Corporation in many aspects.
Who develops the Lexus engines?
Toyota is the firm that manufactures Lexus engines, and this Lexus manufacturer provides tiny and mid-size engine versions for this range of premium vehicles. Such engines look naturally aspirated and deliver good performance. These engines, which utilise inline-4 cylinders, provide incredible increases in fuel efficiency.
What values does Lexus uphold?
According to theories about the name’s etymology, the terms “luxury” and “elegance” were combined.
[26] as well as that it stands for “luxury exports to the United States.”
[26] The brand name has no particular meaning, and it just connotes an opulent and technological image, according to Team One interviews. [24] The database company LexisNexis secured a temporary injunction prohibiting the use of the brand Lexus before the first automobiles were introduced because it would lead to product confusion. [27] The division’s debut and marketing initiatives ran the risk of being delayed by the injunction. [27] The U.S. appeals court lifted the injunction after determining that there was minimal chance that the two items would cause consumers to become confused. [27]
“The Relentless Pursuit of Perfection” was the original Lexus tagline, which was created when Team One representatives visited Lexus designers in Japan and observed their meticulous attention to detail.
[28] The final round of logo development involves three companies: Saatchi & Saatchi, Molly Designs, and Hunter/Korobkin, Inc. [29] The Lexus logo typeface was created by Saatchi & Saatchi, while the “L” was created by Hunter/Korobkin, Inc. The final logo was a blend of the two companies’ final designs. Toyota claims that the carmaker improved the emblem by utilizing a mathematical formula to create it, making it simpler to produce. [30] [24] 1988 saw the debut of teaser advertisements with the Lexus name and emblem at the Chicago, Los Angeles, and New York auto shows. [31]
Does Lexus make use of Toyota motors?
The engines used by Lexus brands are almost identical to those used by Toyota. A four-cylinder, a V6, or a V8 are the three types of engines found in Lexus vehicles. For instance, the 3.5Ltr V6 Engine is shared by the Toyota Avalon and the Lexus ES.
The number of cylinders in an engine varies, and the more cylinders an engine has, the more powerful it is. Consequently, the V8 has twice the power of the four-cylinder engine.
Engines with fewer cylinders, however, offer additional benefits. They are more fuel-efficient and lighter. The engine will weigh and cost more as the number of cylinders increases.
Is a Lexus a high-end vehicle?
For both 2017 and 2016, the Kelley Blue Book Brand Image Awards honored Lexus the Best Overall Luxury Brand and the Most Trusted Luxury Brand. Lexus won the Edmunds’ Most Wanted Awards for its ES 350 and RX 350 luxury compact SUVs (luxury midsize car).
Does giving back a car impact credit?
Your credit scores will be significantly lowered if you give up your car voluntarily because it indicates that you did not adhere to the terms of the first loan. When you willingly turn in your car, the lender will try to recoup as much of the debt as they can by selling the vehicle. You will still be liable for paying the remaining sum, known as the deficiency balance, if the car is sold for less than the loan balance.
Voluntary surrender, while still bad, may be significantly less detrimental to your credit history than repossession because it shows that you were willing to cooperate with your lender to find a solution.
How can I pay off my auto loan?
You can get in touch with your lender and work out a new payment arrangement. This is a particularly smart choice if you have good credit and a history of on-time payments and just require short-term help to catch up due to unforeseen circumstances.
By delaying payments or even extending the period of your loan, you can buy yourself some extra time, but remember that the longer the term, the higher the total amount of interest will be. Examine your finances carefully and determine what kind of monthly payment you will be able to stick to for the remainder of your loan term before scheduling a meeting with your lender.
Before you fall behind on your loan, bargain for a new payment arrangement. You might not have a car to drive if you wait until your payments are past due.
What transpires if a financed vehicle is returned?
If you give the lender your car back, they’ll probably sell it. It will pay itself back for the costs of the sale and certain fees before using the sale revenues against the remaining debt of your auto loan.
Can I cancel a car lease once I’ve agreed to it?
The Ontario Motor Vehicle Industry Council (OMVIC), which oversees the province’s dealers, stated that under the MVDA, the dealership is required to provide you with basic information on the vehicle before you purchase it.
For example, they must disclose the accurate mileage and whether the vehicle had been utilized as a rental, taxi, limousine, police car, or other type of emergency vehicle.
However, Iny warned that if the dealer didn’t trick you and you simply changed your mind, you’re stuck with it. If you purchase an automobile privately, the CPA’s equivalent regulations still apply.
Car sales are exempt from the majority of provinces’ cooling-off periods, which are a few days during which you can cancel various contracts. This includes Ontario.
The sole exception is if you obtained an auto loan from the dealer as part of the sale, in which case Quebec provides you two days to cancel a sales agreement with a new or used dealer. You’re out of luck if you paid cash or borrowed money to make the purchase.
According to Iny, there is a one-day cooling-off period in British Columbia for lease agreements.
We’ve grown to anticipate that we can return anything we buy when we go into a store, but Iny claimed that the brightest minds in the vehicle retailing industry have largely been unable to grasp this idea.
Some used automobile marketplaces, such as Clutch, allow you to exchange or return a vehicle within 7 to 15 days of purchase, according to Iny.
No lemon aid?
Most problems and repairs are often covered by the warranty once you’ve signed that agreement.
But what if your car is continually in need of repairs and out of commission? Can you swap or return a lemon?
Most provinces’ warranty laws permit it, but no automaker acknowledges the consumer’s right to return defective goods, according to Iny. As a result, you would need to file a lawsuit, which can take years and be very expensive.
According to Iny, Canada does not have lemon laws to safeguard you if your automobile has issues that dealers are unable to cure.
Can you cancel a car loan once you’ve agreed to it?
Can you cancel a car loan after you’ve signed it? It’s likely that once the contract has been signed, you won’t be able to change the terms if you’re unhappy with the sale price of your new automobile or think you received too little for your trade-in. You are the car’s owner if you signed the sales contract.