Does Lexus Provide Loaner Cars

  • When utilizing our loaner vehicles, kindly drive defensively, responsibly, observe all traffic signs, and pay all tolls.
  • You must be the owner and named insured of the car in need of service, as well as be at least 21 years old.
  • Keep your daily mileage allowance at 50 miles. Pets and smoking are not allowed in our loaner cars. There will be a $300.00 detailing cost.
  • To be eligible for a loaner or rental car, please produce a valid driver’s license, proof of insurance, and a credit card.
  • Before leaving our premises, kindly make sure the loaner car is checked out by our loaner employees. It is the driver’s responsibility to pay for any damage that was not listed on the original condition report.
  • We ask that loan automobiles be returned within twelve business hours of receiving news that the work on your vehicle is finished so that we can better meet the needs of each client. Customers who don’t return their vehicles within twelve business hours will be charged $50 per day.
  • The amount of fuel in the loaner car must be the same as when it was delivered. For bringing the car back up to the same fuel level, South Bay Lexus maintains the right to charge you $6.25 per gallon.

In a car dealership, what does the term “loaner” mean?

In accordance with the dealer’s franchise, a loaner vehicle is a car that is made available to a motor vehicle dealer’s service clients for temporary use at no cost, as specified in Title 10, section 1171, paragraph 6.Sec.

A “loaner vehicle” is a dealer-owned car that is temporarily removed from the dealer’s inventory for one client whose car is being serviced by the dealer and is then given away without charge for a maximum of 30 days during the course of a calendar year.

You must first choose the proper Loaner car for the customer from the Special Service List drop-down menu in the Claim Entry screen before you can submit a Loaner vehicle with an applicable Warranty Claim.

Is it worthwhile to rent a car?

Usually, the response is “yes,” and lots of it. For instance, a major Chevy dealer in my network has provided numerous kinds of loaner cars at up to 30% off MSRP, but they cannot match that on a brand-new vehicle. Most of the time, this specific dealership operates a loaner fleet of 300 automobiles, which includes some of their best-selling makes and models, such as the Silverado, Tahoe, Camaro, Suburban, and Malibu, as well as some of their more affordable vehicles. Many of the best offers are marked “demo” next to the price when you shop online or in the newspaper. It’s likely a loaner car, which is OK, but that’s why the pricing seems so reasonable.

Should I fill up a loaner car with gas?

With the same quantity of gas as when you first picked it up, return the loaner. They never mentioned anything about returning the car with a certain quantity of gas when I purchased my first Infiniti in 2006. Now that I have it, they want that it be filled to the same level as when I first got it, which is typically half a tank.

Do automakers keep track of loaners?

Dealerships carefully monitor how each loaner automobile is used during its rental period, which may be a few days or even a few hours, and then return it immediately to the dealer. To ensure that they always have top-quality vehicles to give out to their devoted service customers, they also meticulously maintain their loaner fleets.

How many miles may you put on a dealership’s loaner vehicle?

Not really, however keep in mind that mileage can vary significantly. The majority of loan car programs demand that the dealer keep the car in loaner service for at least 90 days. Some vehicles will have 1000 miles on them at that point, while others might have 6000. Choose the car with the lowest mileage that meets your demands if you have a choice. You should carefully inspect a loaner car in well-lit conditions. Door dings, windshield chips, interior damage, and uneven tire wear are what you’re looking for. Ask specifically how the factory warranty is impacted given the vehicle’s mileage and remaining warranty period. Make sure you comprehend how it functions because different automakers operate differently.

Nowadays, a loaner automobile might save you thousands of dollars compared to purchasing a brand-new vehicle that is identical to it. Just take care.

If so, are they free?

A courtesy car is an automobile that is offered without charge, typically by the repair shop or the dealership, and is probably what is offered at the moment.

The temporary replacement vehicle provided by AX has a cost, but we cover it up front (thus the name credit hire) and claim reimbursement from the at-fault party’s insurance. view the definition of credit hire.

For this reason, “rental vehicles” rather than “courtesy cars” or “vehicles” are used in all of our FAQs and documentation.

What distinguishes a loaner from a rental?

A loaner automobile is often a car that is provided to you without charge while your primary vehicle is being repaired or maintained. You pay for a rental automobile whether or not your own vehicle is being repaired or maintained. Cars that are lent out and cars that are charged to your credit card, like rental cars from a company, have striking parallels and distinctions.

The majority of vehicle lenders won’t bind you with mountains of paperwork and offers of extra insurance. So there is a clear distinction between someone who rents cars for a living and someone who lets you use their car.

And the reason for this is because if a renter doesn’t use caution before renting, a rental car agreement may force them to spend large sums of money out of pocket or risk having their credit damaged. With loaner automobiles, the focus is primarily on the person who lent the car and their obligations to refrain from lending their vehicle to a miscreant or someone who is mentally ill. In any deal that fails, there may be winners and losers on both sides.

The terms “loan car” and “rental car” are typically defined as follows:

  • A loaner automobile is typically a passenger vehicle that is given to a customer without charge for a specific reason, such as when your car is being repaired and a company allows you use their loaner. But it’s also possible that you crashed your automobile or that it’s being repaired. Thus, your parent(s) or friend(s) allow you to use their own vehicle to complete a certain duty, such as driving to work.
  • A rental car is a vehicle that you purchase through a rather one-sided contractual agreement that binds you with a credit card and a security deposit and holds you responsible for a number of obligations. From a legal standpoint, if you prefer, it is comparable to a loaner automobile on steroids, as will be discussed in more detail below. The rental car company will benefit from this form of deal.

How much should a loaner car cost?

Automobile dealers do sell their loaner cars, and frequently at steep discounts, whether you drove one and fell in love with it or you’re just looking for a good deal. Customers who are waiting for their automobile to be repaired or while their new car is being prepared for purchase operate loaner vehicles. Even if the loaner car has miles on it when you take possession, if you buy a loaner care, you can anticipate to inherit the remaining manufacturer’s warranty.

If you need the phone number and location of a dealership, go to the manufacturer’s website for the sort of loaner car you wish to buy. To find out if a loaner car is available, call ahead.

Request information about the available loaner automobiles by email from the dealer representative. Make a test drive appointment for the car you are interested in if you know it already. It could be necessary for the dealer to make arrangements so that the car is there when you come.

Check out the loaner automobile you selected at the dealership. Try it out for a spin. When you return to the dealership, be careful to check the mileage of the car.

Check the car for dents, scratches, and dings. Verify that there are no broken parts within the car, and make sure the spare tire is mounted. If you’d rather, make arrangements to have a mechanic examine the vehicle.

Once you’ve chosen the car is the one you want, talk about the price. To find out your discounts and to be sure choosing the loaner car would save you money, request to see the window sticker. Generally speaking, a reasonable discount off the vehicle’s manufacturer-suggested retail price is 15 cents per mile after 500 miles have passed on the odometer (MSRP).

With your sales agent, decide on a price. If the dealer is providing the financing, fill out a finance application. If not, visit your bank to obtain a bank check or cash to pay for your purchase.

Schedule a time to complete the paperwork and receive the loaner car. You might be able to take the car home the same day, if the dealer permits. Take ownership of your new vehicle after finishing your lending agreements, if necessary, and your state’s motor vehicle papers.


Compare the cost of your loaner car to the cost of new cars. Instead of buying a loaner car with odometer-tracking miles, it might make more sense for you to buy a new automobile with a longer warranty duration.


Visit a mechanic to have your car looked at. Many people drive loaner cars, and it’s possible that the car was in an accident or wasn’t well-maintained.

Expect a small assortment of loaner cars with various features and colors. There are few choices.

A retired loaner automobile is what?

Our service clients or sales employees can travel in Retired Service Loaners, sometimes referred to as Demo Cars, Executive Demos, or Courtesy Cars. These automobiles, which are newer models, give customers the choice of getting a car with more warranty protection and less kilometers than many of our used cars.

What occurs if a loaner car is not returned?

A person who steals an automobile may be charged with breaking two different statutes. The first is grand theft auto, also known as GTA. This entails someone removing a car that is at least $950 in value without the owner’s consent and doing it with the intention of robbing the owner of their car. A felony charge or a misdemeanor charge may be brought against the defendant. In most circumstances, a misdemeanor charge will be filed if the value is less than $950. If not, it will probably be treated as a felony and prosecuted.

The illegal taking of a vehicle is the alternative charge for auto theft. This is simply a slang phrase for joyriding. It entails seizing a car without the owner’s permission with the intention of depriving that person for a while. The length of time the car was stolen typically makes the biggest difference.

In order to be charged with GTA, the driver must to have planned to keep the car for as long as possible, or at least long enough for the owner to lose value or enjoyment. A joyriding case, on the other hand, entails using a vehicle for a shorter period of time, such as between 15 and an hour. Similar to GTA, joyriding is punishable as a felony or misdemeanor.

Are there tracking systems in financed vehicles?

Dealerships are hiding GPS tracking devices on financed vehicles more frequently to keep track of the vehicle. According to a worker who removes the devices, which are frequently discovered under the driver’s compartment, 70% of car dealerships conceal trackers in their vehicles.

Consumers protest the invasion of their privacy, while vehicle sellers see it as a win-win situation. Customers with a history of bad credit are frequently the ones who purchase the autos with trackers. If the buyer is careless with payment, the bank can find the automobile using the GPS tracker on it and disable it. However, a lot of people think that banks are using it to fleece customers.

The Phoenix Police Department is not aware of any regulations that forbid car dealers from concealing GPS systems or individuals from disabling them.