On the corporate section of the website, you may find Kia’s headquarters’ contact details. The corporate headquarters can be reached by phone and mail. The corporate headquarters does not have a contact form, but some executive team members do have email addresses.
- Address: Irvine, California serves as the home of Kia’s corporate office. To contact the corporate headquarters, write to:
- Call 1-949-468-4800 to reach the Kia corporate office. Alternatively, you can fax a letter or other papers to the corporate office at 1-949-468-4515. On the contact page [+], you may find the phone numbers for various corporate executives.
- Website: The Kia corporate office has an official website [+] that includes a contact form. Additionally, you may get news, press releases, and information about each of the company’s models. For further details on the corporate office, click the link that says “Corporate” at the top of the website.
In This Article...
Who is Kia USA’s CEO?
Key Executives at Kia America. Currently, Kia America’s CEO and President is SeungKyu (Sean) Yoon. Kia America’s Vice President, Sales Operations, is William Peffer.
Where is Kia’s main office located?
calling the Kia corporate office Kia is a Korean automaker with headquarters in Seoul. The American branch of Kia is located in Irvine, California. The corporation has operations all around the world, but its US division is where more than 700 dealerships are located.
Who can I reach at Kia USA?
Once you have registered with us, you can log in to the Consumer Assistance Center and submit inquiries or feedback. Call 1-800-333-4542 to get in touch with the Kia Consumer Assistance Center. Where can I find prices for buying a Kia car?
How do I submit a claim to Kia?
You can have a varied deadline to submit your claim depending on the type of claim. Please look over the following table:
Payment for a rental car, towing, or other expenses related to a qualifying repair
90 days after the expense is paid or 90 days after the expense is incurred, whichever comes first.
90 days after the incident occurred, if the engine compartment fire happened after August 28, 2020.
If an engine failure or fire happened after August 28, 2020, it must have happened no later than 90 days after that date.
Documentation:
Except in cases where you paid cash for specific Claim benefits, documentation must be given to substantiate your Claim. To understand the kind of paperwork needed to effectively substantiate your Claim, please check the chart below.
Situation:
Documentation needed:
Exception:
a receipt or other record containing the date of purchase, the item(s) purchased (such as a rental car or towing service), and the price.
a duplicate of the original receipt or other proof of payment (such as a bank statement, credit/debit card statement, or receipt from a credit/debit card).
Date and details of the associated repair, if it wasn’t done at a Kia dealership.
If you paid in cash, you must attest under oath that you (or a friend or family member) did not have any proof of the rental car, towing, or other fees because you made the payment in cash.
evidence showing how many days were delayed (e.g., repair order identifying open and close date).
A diagnostic from the repair shop and/or any documentation demonstrating the compensation you received for your car as a result of the engine fire.
Rebate scheme for trading in a current Kia and buying a replacement because of diminished confidence
a diagnostic from the repair shop, the documentation of your trade-in or sale of your car, and/or the documentation of your purchase of another Kia car.
Due to the fact that nothing will be returned to you, documentation needs to be in clear, readable copies. The following file types and file sizes are acceptable for online filing: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip.
Online Filing Procedures:
Before you start filing, please make sure you have your VIN and the necessary paperwork ready.
how to mail a form:
Download a copy of the Claim Form if you want to submit your claim by mail. Please carefully read the form, complete it, and attach any necessary supporting materials. Next, send the Claim Form, completed, to the following address:
What does the Korean word Kia mean?
Etymology. The name “Kia,” which approximately translates to “Rising from Asia,” is said to stem from the Sino-Korean characters (ki, “to emerge,” and (a, which stands for(), “Asia”)
Is Hyundai the owner of Kia?
Some people consider Hyundai and Kia to be simply rebadged versions of the same cars. The two brands do have a close relationship, despite the fact that this is not the case. Hyundai acquired Kia in 1998 and now has a 51 percent share in the business. The two corporations are now regarded as sisters because that share has decreased to around a third.
Hyundai and Kia frequently use one another’s vehicle platforms as a result of their tight cooperation. Do the cars from both brands have the same engines?
What country makes Kia?
Where are Kia automobiles made? While the majority of Kia’s production facilities are in South Korea, a few of the models you see here in the United States were made at North American factories.
Will my engine be changed by Kia?
Recently, a relative of mine wanted to have her car seriously fixed. She went to one of these mechanics, but he refused to execute the expensive fix because she could get it done for free.
Specific Kia automobiles are included in this. This is not the current Kia recall that you may have heard about because of possible engine compartment fires.
The number of automobiles in this volunteer initiative was once much higher. In order to preserve the engines of 624,460 Sorento, Sportage, and Optima automobiles from specific years, Kia launched the product improvement campaign (PI 1803) in 2018.
According to Kia, customers should be on the lookout for vibrations in these vehicles because they “may signify the beginning of excessive connecting rod bearing wear in the engine” and cause knocking noises. The campaign’s goal is to have sensors identify conrod bearing deterioration over time before the driver may feel vibrations.
“Kia additionally voluntarily provided lifetime warranty coverage to both new and used vehicle owners for engine long block assembly repairs needed due to excessive connecting rod bearing damage,” the carmaker continues.
The vehicle models that underwent the initial remedy but may now require engine long block assembly repairs are addressed by the most recent fix.
If you or your mechanic noticed a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance), you may have realized you needed the second patch.
You might have to wait if you need to bring your car back for a second fix.
While Kia was unable to provide wait times or an estimate of the number of vehicles waiting to be evaluated or repaired under this program, it did acknowledge that, contrary to what has been widely reported in American media, challenges with employee staffing levels and parts supply are not specific to Kia or automotive dealerships in general.
My acquaintance inquired with a Kia dealer in the Dallas area earlier this year to see if they could inspect and fix her car. There were around 40 others in line before of her for the same thing, so she was told that she would need to drop the car off and wait a few weeks before they could examine it.
She waited for Kia to decide if her car was eligible for a free installation of a remanufactured engine for several weeks (Kia says the replacement engines are primarily re-manufactured).
After Kia confirmed her vehicle was qualified, there was a further delay of several additional weeks while the engine was ordered and replaced.
However, Kia does provide compensation for automobile rentals during this period. With the rental, you might have to get creative. Kia will provide coverage up to $40 per day, which would have been sufficient in earlier, more normal times.
You might be entitled to compensation from Kia if your mechanic failed to inform you that you might be eligible for a free replacement or repair and you previously paid out of pocket to fix a car that was experiencing this problem.
Consumers who made legitimate engine repair claims by August 9, 2021, according to the business, “have been paid for their repair charges.” “For repairs completed beyond that time, Kia will examine each one individually to determine if reimbursement will be granted in light of its particular circumstances.
Describe the Kia Techline Case.
The Kia Technical Center (Techline) was established to support Kia dealers with technical issues relating to Kia vehicle repairs. Prior to calling in, ALL TECHLINE CASES MUST BE STARTED ON THE WEB PORTAL. To access the Techline, each Kia Dealer Technician is required to have their own username and password.