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Keys get lost, tires get flat, and potholes happen. Even though nobody enjoys dealing with unforeseen delays, Kia’s roadside assistance might help lessen their discomfort. However, after your warranty expires, your best option may be to obtain coverage from your insurer or another supplier.
In This Article...
What’s included with Kia roadside assistance?
The Kia program offers common roadside assistance and information support to get you back on the road. Most insurance policies cover minor mechanical issues and unexpected automotive problems, including:
- Towing. In the event of a breakdown covered by the warranty, have it towed to the closest Kia dealer or other repair facility.
- supply of fuel. Fill up your empty tank with up to two gallons of fuel that are delivered to your automobile twice a year at the most.
- assist with a flat tire Get help replacing your spare tire with a flat tire.
- battery jumps or replacements. You can continue traveling after recharging your batteries on-site.
- aid with a lockout If you lose, break, or steal your car keys, or if you accidentally lock them inside, call for assistance.
- trip cancellation costs. If a problem covered by the warranty occurs more than 150 miles from home, benefits might be offered. Benefits will pay up to $100 per day for a maximum of three days per occurrence if repairs take longer than 24 hours to complete.
- 24-hour roadside assistance. You can always find assistance at the side of the road.
Which cars are covered by Kia roadside assistance?
For a staggering 10 months or 100,000 miles, whichever comes first, Kia’s roadside support is offered on all new Kia cars from the in-service date, subject to terms and circumstances. If you choose to sell your automobile, the service is completely transferrable as well.
After the warranty expires, you can still use roadside assistance but you’ll have to pay out of pocket each time.
How much does Kia towing cost?
The five-year/60,000-mile warranty on Kia covers roadside assistance, whichever occurs first. You can continue to use the service after the warranty expires, but you will be responsible for paying for it.
There are a few cost and occurrence constraints to take into account, even under warranty protection. For instance, travel disruption costs are capped at $100 per day for a maximum of three days per event, and roadside assistance may be limited to a maximum of $75 per incident. If you feel constrained by these choices, think about using roadside assistance provided by your insurance provider.
What info do I need to call for roadside help?
Have the following data on hand before calling roadside assistance:
- Location
- registration number
- vehicle’s license plate number (VIN)
- Vehicle make, model, and color
Kia vs roadside assistance car insurance
Although Kia offers a good package of roadside assistance, there may be circumstances where an insurance company can offer greater advantages. Consider:
- Cost. As a new car owner, Kia’s complimentary coverage works nicely. However, an insurance company’s coverage could be more valuable beyond the five-year warranty point.
- Coverage. Kia’s plan includes regular service. With some insurers, you might find additional perks, such as increased towing distance or trip disruption compensation.
- Limits. Comparing and contrasting restrictions by package is useful. For instance, Kia’s services are restricted to $75 per instance, although certain insurance might permit higher expenses.
- Self-help. It could be less expensive to call a friend or family member for less dangerous situations like gasoline delivery and battery jump-starts than to use Kia or your insurer’s coverage.
Bottom line
Kia has a comprehensive warranty and roadside assistance plan, providing beneficial perks to help you get back on the road without having to pay a high bill. However, to get the best coverage for you if you don’t qualify for these benefits or need more, evaluate different carriers.
Frequently asked questions about Kia roadside assistance
If your car needs to be towed but no Kia dealerships are open, roadside assistance will make arrangements for towing and vehicle storage until the car can be delivered to the closest dealership.
Yes. Roadside assistance coverage is not available for any Kia vehicle that has been given a “salvage title” or that has been deemed a “total loss” or its equivalent by a financial institution or insurance provider.
Does roadside help come with Kia vehicles?
The Kia Roadside Assistance Plan is included on all new Kia vehicles. The Limited Warranty from Kia is extended by this. The phone center for roadside assistance is staffed around-the-clock, every day of the year.
Which of the following is covered by Kia’s service plan for roadside assistance?
The 10-year/100,000-mile guarantee program is the name of Kia’s warranty, and while those numbers have tremendous initial appeal, it’s vital to lift the curtain and read the small print to see if this warranty is really all that it’s built up to be.
For new Kia vehicles, the 10-year/100,000-mile Kia warranty program offers the following coverage:
- Limited powertrain warranty for ten years and ten thousand miles: This warranty’s longest coverage is limited to the powertrain alone (engine, transmission, and elements like the axles and driveshafts).
- a basic 5-year/60,000-mile warranty that is limited: The bumper-to-bumper guarantee offered by Kia covers practically all of the car’s components, with the exception of typical “wear and tear” parts like brake pads, windshield wipers, and tires.
- Limited 5-year/100,000-mile anti-perforation warranty: This warranty offers defense against rust and internal perforation of the external body panels. However, it is not resistant to puncture caused by external factors like sand, hail, stones, or unintentional damage.
- 5-year/60,000-mile roadside assistance: These services, which are limited to $75 per incident, include petrol delivery, flat tire help, jump start assistance, travel disruption benefits, and towing to the closest authorized Kia dealer.
Again, the term lengths are the most noticeable feature of Kia’s guarantee. The limited (bumper-to-bumper) and powertrain warranties are both over twice as lengthy as the industry average.
What is the maximum amount per incident that Kia’s roadside assistance service package will pay for help with a lock-out, jump start, or flat tire?
* The cost of roadside assistance is capped at $75 per instance. Dial 1-800-333-4 KIA to reach Kia’s toll-free Roadside Assistance hotline, which is staffed 24 hours a day, 365 days a year (4542).
What does the Kia warranty not cover?
The following items are excluded from the KIA New Vehicle Warranty: As a result of normal wear and tear, replenishing or replacing oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets, and so forth.
Do Kia tires have flat-tire warranties?
Road Hazard Warranty from Kia Any tire purchase from Kia Country includes the second Road Hazard Warranty, which is good at any Kia dealer in the United States. The coverage is as follows, and the policy is valid for two years: Year 1: Free tire replacement or flat repair.
Is the Kia warranty valid for keys?
Key Replacement Service: $400 maximum reimbursement per repair or replacement for one (1) key and/or key fob per year. Roadside assistance and towing services available around-the-clock: up to $100 per incident. Up to $50 sign and drive each lockout protection service incident.
What is covered by the ten-year Kia warranty?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
What is covered by the five-year warranty for Kia?
Almost everything is covered by the baseline 5-year/60,000-mile guarantee, with the exception of routine maintenance, normal wear and tear, and exterior vehicle damage. If you sell your car, this warranty will go with it.
What quality is the Kia 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.
What is coverage for roadside assistance?
You can choose the degree of breakdown coverage you desire once you’ve selected personal or car coverage. Depending on your demands, you can choose from a variety of breakdown coverage levels.
A basic level of breakdown insurance is called “roadside assistance” or “roadside recovery.” If you break down more than a quarter mile from your home address, a patrol will come to you here.
They’ll attempt to fix you right away. If they are unable to, they will tow you to a nearby garage. Unless you upgrade, there is normally a limit of 10 miles.
Breakdown assistance is provided if you are within a quarter-mile of your home or on your driveway thanks to at-home breakdown coverage. For instance, let’s say it’s a chilly morning and your battery is dead.
The Kia warranty covers batteries, right?
The Kia New Vehicle Limited Warranty covers batteries. For the first three years or 36,000 miles, any faulty or dead batteries will be replaced without charge (whichever comes first). This covers the price of the battery itself, installation labor, and the cost of diagnosing the problem.
Owners of hybrid vehicles are given a longer battery warranty. Your battery is covered by the Hybrid System Warranty for 10 years or 100,000 miles (whichever comes first).
Kia batteries should last three to five years on average. Hybrid batteries can be expected to last 10 to 20 years because of their higher life spans.