We have a lot of faith in the reliability and quality of each new Kia that leaves the production line. We have such a high level of confidence in Kia that we provide an unmatched 10-year or 100,000-mile warranty policy.
The 10-year/100,000-mile warranty package for Kia includes the following:
- Limited powertrain warranty for ten years and ten thousand miles
- Basic 5-year/60,000-mile warranty
- 5-year/100,000-mile limited warranty against perforation
- Roadside assistance plan for five years and 60,000 miles
Until the yearly or total mileage threshold is met, whichever comes first, each offers coverage.
In This Article...
SHIELD AGAINST UNEXPECTED REPAIR BILLS
The Kia 10-year/100,000-mile warranty program* covers repairs that are performed in accordance with strict Kia specifications. Knowing that your car is in the capable hands of Kia certified service experts at your local, authorized Kia Dealer will allow you to relax.
All warranties have restrictions. Visit a dealer or download the Kia 10-year/100,000-mile warranty program’s complete details in PDF format for more information.
LIMITATIONS OF COVERAGE
The limited warranties included in the Kia 10-year/100,000-mile warranty package* include limited basic, limited powertrain, and limited anti-perforation warranties, in addition to a roadside assistance and travel interruption program. The powertrain warranty is only valid for five years or 60,000 miles for vehicles used for business purposes. Please download the complete information on the Kia 10-year/100,000-mile warranty program in PDF format for specifics on individual warranty coverages, exceptions, terms, conditions, limits, and restrictions on transferability.
TOLL-FREE ASSISTANCE
Should you be made to wait on a desolate road because you don’t have any money? Definitely not. Our toll-free hotline is open to all Americans and staffed around-the-clock, every day of the year. The number is also easy to remember: 1-800-333-4Kia.
EMERGENCY ROADSIDE ASSISTANCE
We have established a network of over 17,000 roadside assistance providers because a free phone call isn’t much use if it doesn’t result in someone coming to your aid. They will assist you for free when you encounter the typical small hiccups, such as dead batteries, flat tires (as long as you have a spare that isn’t flat), and running out of gas.
If a warrantable issue arises that cannot be resolved immediately, we will arrange for your towing, free of charge, to the closest Kia dealer or Alternate Service Location (ASL), whichever is closer. Of course, the Kia 10-year/100,000-mile warranty program may cover your repairs if you have a valid warranty-related issue.
In the unfortunate event that your vehicle breaks down after hours, on the weekend, or on a holiday, your car will be towed, stored, and delivered the next working day to the closest Kia dealer or ASL.
TRIP INTERRUPTION POLICY
Benefits for trip interruption expenses are given if a warranty-related disablement happens more than 150 miles from the customer’s residence and if the repairs take more than 24 hours to finish. Meals, housing, or rental vehicle costs may be reimbursed in a reasonable amount. A three-day maximum limit per event and a daily cap of $100 apply to trip interruption coverage. Customers must get in touch with the Kia Consumer Assistance Center to explain their situation and ask for compensation. If the situation qualifies for trip interruption benefits, a representative from the Kia Consumer Assistance Center will make that determination and, if so, inform the customer that their trip interruption charges will be covered.
Insurance deductibles, out-of-pocket costs, and claims paid by the client’s insurer or any third parties are not reimbursable.
The company that offers 24-hour roadside assistance is Kia Motors America, Inc. There are limitations. For detailed details, consult the owner’s manual.
Which of the following is covered by Kia’s service plan for roadside assistance?
The 10-year/100,000-mile guarantee program is the name of Kia’s warranty, and while those numbers have tremendous initial appeal, it’s vital to lift the curtain and read the small print to see if this warranty is really all that it’s built up to be.
For new Kia vehicles, the 10-year/100,000-mile Kia warranty program offers the following coverage:
- Limited powertrain warranty for ten years and ten thousand miles: This warranty’s longest coverage is limited to the powertrain alone (engine, transmission, and elements like the axles and driveshafts).
- a basic 5-year/60,000-mile warranty that is limited: The bumper-to-bumper guarantee offered by Kia covers practically all of the car’s components, with the exception of typical “wear and tear” parts like brake pads, windshield wipers, and tires.
- Limited 5-year/100,000-mile anti-perforation warranty: This warranty offers defense against rust and internal perforation of the external body panels. However, it is not resistant to puncture caused by external factors like sand, hail, stones, or unintentional damage.
- 5-year/60,000-mile roadside assistance: These services, which are limited to $75 per incident, include petrol delivery, flat tire help, jump start assistance, travel disruption benefits, and towing to the closest authorized Kia dealer.
Again, the term lengths are the most noticeable feature of Kia’s guarantee. The limited (bumper-to-bumper) and powertrain warranties are both over twice as lengthy as the industry average.
Do Kia vehicles include roadside assistance?
The Kia Roadside Assistance Plan is included on all new Kia vehicles. The Limited Warranty from Kia is extended by this. The phone center for roadside assistance is staffed around-the-clock, every day of the year.
What does the Kia warranty not cover?
The following items are excluded from the KIA New Vehicle Warranty: As a result of normal wear and tear, replenishing or replacing oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets, and so forth.
Do Kia tires have flat-tire warranties?
Road Hazard Warranty from Kia Any tire purchase from Kia Country includes the second Road Hazard Warranty, which is good at any Kia dealer in the United States. The coverage is as follows, and the policy is valid for two years: Year 1: Free tire replacement or flat repair.
What is covered by the ten-year Kia warranty?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
What can I do with my Kia warranty?
How to Call and Claim Your Kia Factory Warranty
- Dial 1-800-333-4542 to reach Kia customer service.
- To the agent, describe the problem.
- Inquire with them about using your warranty.
- Observe the guidelines they give.
Is the Kia warranty valid for keys?
Key Replacement Service: $400 maximum reimbursement per repair or replacement for one (1) key and/or key fob per year. Roadside assistance and towing services available around-the-clock: up to $100 per incident. Up to $50 sign and drive each lockout protection service incident.
The Kia warranty covers batteries, right?
A limited warranty covering the original equipment battery is in place for 36 months or 36,000 miles. A damaged battery will be replaced free of charge for the first 36 months or 36,000 miles of the warranty period. Kia will pay for the costs of battery replacement, installation, and diagnostics.
Does Kia offer an engine replacement plan?
Recently, a relative of mine wanted to have her car seriously fixed. She went to one of these mechanics, but he refused to execute the expensive fix because she could get it done for free.
Specific Kia automobiles are included in this. This is not the current Kia recall that you may have heard about because of possible engine compartment fires.
The number of automobiles in this volunteer initiative was once much higher. In order to preserve the engines of 624,460 Sorento, Sportage, and Optima automobiles from specific years, Kia launched the product improvement campaign (PI 1803) in 2018.
According to Kia, customers should be on the lookout for vibrations in these vehicles because they “may signify the beginning of excessive connecting rod bearing wear in the engine” and cause knocking noises. The campaign’s goal is to have sensors identify conrod bearing deterioration over time before the driver may feel vibrations.
“Kia additionally voluntarily provided lifetime warranty coverage to both new and used vehicle owners for engine long block assembly repairs needed due to excessive connecting rod bearing damage,” the carmaker continues.
The vehicle models that underwent the initial remedy but may now require engine long block assembly repairs are addressed by the most recent fix.
If you or your mechanic noticed a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance), you may have realized you needed the second patch.
You might have to wait if you need to bring your car back for a second fix.
While Kia was unable to provide wait times or an estimate of the number of vehicles waiting to be evaluated or repaired under this program, it did acknowledge that, contrary to what has been widely reported in American media, challenges with employee staffing levels and parts supply are not specific to Kia or automotive dealerships in general.
My acquaintance inquired with a Kia dealer in the Dallas area earlier this year to see if they could inspect and fix her car. There were around 40 others in line before of her for the same thing, so she was told that she would need to drop the car off and wait a few weeks before they could examine it.
She waited for Kia to decide if her car was eligible for a free installation of a remanufactured engine for several weeks (Kia says the replacement engines are primarily re-manufactured).
After Kia confirmed her vehicle was qualified, there was a further delay of several additional weeks while the engine was ordered and replaced.
However, Kia does provide compensation for automobile rentals during this period. With the rental, you might have to get creative. Kia will provide coverage up to $40 per day, which would have been sufficient in earlier, more normal times.
You might be entitled to compensation from Kia if your mechanic failed to inform you that you might be eligible for a free replacement or repair and you previously paid out of pocket to fix a car that was experiencing this problem.
Consumers who made legitimate engine repair claims by August 9, 2021, according to the business, “have been paid for their repair charges.” “For repairs completed beyond that time, Kia will examine each one individually to determine if reimbursement will be granted in light of its particular circumstances.
Notice to Our Loyal Service Customers Regarding Your Kia Warranty And Kia’s New Synthetic Oil Requirement
All Kia vehicles built after April 2021 must now use 100% synthetic oil in order to remain protected by factory warranty. Any vehicle that is still covered by a factory warranty after June 2022 will need to use full-synthetic oil to stay protected. Your guarantee may be void if conventional or semi-synthetic oil is used.
Is an oil change covered by the Kia warranty?
It’s critical to comprehend your warranty’s provisions. It is encouraged that you follow the suggested maintenance schedule for these to maintain your warranty, but it does not cover maintenance such as oil changes, filters, tires, belts, and brakes.
Are there Kia vehicles with a 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.