The contact details for the Kia corporate office are provided below in case you need to do so. The customer care line at 1-800-333-4542 is the best way to speak with a real person at Kia. Billing problems? The Kia Finance customer service number for complaints is 1-866-331-5632. We were unable to locate Kia’s corporate email address.
To offer comments or make a request to talk with a customer service representative, you can use the Kia Motors consumer support center. You can find a form here for any Kia Financing customer service requirements. Additionally, the business is on social media. So, you can interact with them on Twitter or on their Facebook page if you do not receive a response via phone or email.
The Optima, Sportage, and Sorrento are a few of the well-known automobile and SUV models produced by Kia. Thousands of customer evaluations concerning various issues with these autos have been submitted. Mechanical breakdowns, dishonest sales tactics, short-term rentals, and warranty-related problems are the most frequent problems. Despite being situated in Japan, Kia Corporate operates throughout regular business hours.
When Kia was first established in 1944, it was known as Kyungsung Precision Industry and produced bicycle parts. As the business worked on vehicles with Honda licenses over the years, the name was changed to Kia Industries. Later, as the business fully entered the automotive industry in 1986, the name was changed to Kia Motors. In 1992, Kia Motors America began to grow in the country.
While Kia Motors America operates out of the $1 billion Kia Motors Manufacturing Georgia facility in West Point, Georgia, the company’s global headquarters remain in Seoul, South Korea.
In This Article...
Do Kias have many issues?
Kia stated that 100,000 of their vehicles were susceptible to engine stalling in 2019. Since then, they have claimed that software, not a hardware option, is at blame. But it has come to light that several of their other models also have real issues.
For instance, the oil rings on the Seltos and Kia Soul crossovers that are impacted are overly stiff. This hardness may cause cylinder bore and piston wear over time, leading to excessive oil leaks and engine knocking.
How does Kia handle returns?
You, the prospective buyer of a car, were considered when developing our 3-Day Love It or Exchange It Guarantee policy.
- At Family Kia, you can return new car purchases provided you have:
- Within the first three days after purchase, you can exchange the vehicle if you’ve only traveled less than 300 miles in it.
How can I submit a warranty claim for a Kia?
Utilize the Kia Owners Portal to make a claim. Contact the Kia support team. How to Call and Claim Your Kia Factory Warranty
- Dial 1-800-333-4542 to reach Kia customer service.
- To the agent, describe the problem.
- Inquire with them about using your warranty.
- Observe the guidelines they give.
What are some typical Kia issues?
bulletins for numerous vehicles that have had engine issues. among the most
Owners and tenants frequently report the following Kia engine issues:
- power loss or stalling
- A knocking noise
- Seizing
- Overheating
- Leaks
- Non-collision flames
- Unpredictable engine failure [1]
Which Kia model has an engine issue?
Nearly 485,000 Hyundai and Kia owners in the United States are being advised to park their vehicles outside because they still risk catching fire even when the engines are off.
The two Korean automakers’ recalls are the latest in a lengthy line of fire and engine failure issues that have plagued the businesses for the last six years.
This time, contamination in the antilock brake control module is the issue, which may result in an electrical short. This raises the possibility of a fire occurring while the cars are being driven or parked.
Affected models include some Kia Sportage SUVs from 2014 to 2016 as well as the K900 sedan from 2016 to 2018. Certain Santa Fe SUVs from 2016 to 2018, Santa Fe Sports from 2017 to 2018, the 2019 Santa Fe XL, and Tucson SUVs from 2014 and 2015 are among the Hyundai models that have been recalled.
According to documents published on Tuesday by American safety officials, owners should park the cars outside and away from buildings while repairs are being completed.
What country makes Kia?
Where are Kia automobiles made? While the majority of Kia’s production facilities are in South Korea, a few of the models you see here in the United States were made at North American factories.
Which Kia models are subject to a recall?
Certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles are being recalled by Kia Motors America (Kia). The printed circuit board’s memory chip may come into touch with the Air Bag Control Unit (ACU) cover, breaking the electrical circuit.
Is it possible to return a used automobile with issues?
According to the CPA, a customer has the right to return a used car they purchased that contains faults within six months of purchase to the dealership for repair or replacement of the problematic parts, or to receive a refund of their purchase price. it.
How reliable is Kia’s 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.
What does the Kia warranty not cover?
The following items are excluded from the KIA New Vehicle Warranty: As a result of normal wear and tear, replenishing or replacing oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets, and so forth.