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Keys get lost, tires get flat, and potholes happen. Even though nobody enjoys dealing with unforeseen delays, Kia’s roadside assistance might help lessen their discomfort. However, after your warranty expires, your best option may be to obtain coverage from your insurer or another supplier.
In This Article...
What’s included with Kia roadside assistance?
The Kia program offers common roadside assistance and information support to get you back on the road. Most insurance policies cover minor mechanical issues and unexpected automotive problems, including:
- Towing. In the event of a breakdown covered by the warranty, have it towed to the closest Kia dealer or other repair facility.
- supply of fuel. Fill up your empty tank with up to two gallons of fuel that are delivered to your automobile twice a year at the most.
- assist with a flat tire Get help replacing your spare tire with a flat tire.
- battery jumps or replacements. You can continue traveling after recharging your batteries on-site.
- aid with a lockout If you lose, break, or steal your car keys, or if you accidentally lock them inside, call for assistance.
- trip cancellation costs. If a problem covered by the warranty occurs more than 150 miles from home, benefits might be offered. Benefits will pay up to $100 per day for a maximum of three days per occurrence if repairs take longer than 24 hours to complete.
- 24-hour roadside assistance. You can always find assistance at the side of the road.
Which cars are covered by Kia roadside assistance?
For a staggering 10 months or 100,000 miles, whichever comes first, Kia’s roadside support is offered on all new Kia cars from the in-service date, subject to terms and circumstances. If you choose to sell your automobile, the service is completely transferrable as well.
After the warranty expires, you can still use roadside assistance but you’ll have to pay out of pocket each time.
How much does Kia towing cost?
The five-year/60,000-mile warranty on Kia covers roadside assistance, whichever occurs first. You can continue to use the service after the warranty expires, but you will be responsible for paying for it.
There are a few cost and occurrence constraints to take into account, even under warranty protection. For instance, travel disruption costs are capped at $100 per day for a maximum of three days per event, and roadside assistance may be limited to a maximum of $75 per incident. If you feel constrained by these choices, think about using roadside assistance provided by your insurance provider.
What info do I need to call for roadside help?
Have the following data on hand before calling roadside assistance:
- Location
- registration number
- vehicle’s license plate number (VIN)
- Vehicle make, model, and color
Kia vs roadside assistance car insurance
Although Kia offers a good package of roadside assistance, there may be circumstances where an insurance company can offer greater advantages. Consider:
- Cost. As a new car owner, Kia’s complimentary coverage works nicely. However, an insurance company’s coverage could be more valuable beyond the five-year warranty point.
- Coverage. Kia’s plan includes regular service. With some insurers, you might find additional perks, such as increased towing distance or trip disruption compensation.
- Limits. Comparing and contrasting restrictions by package is useful. For instance, Kia’s services are restricted to $75 per instance, although certain insurance might permit higher expenses.
- Self-help. It could be less expensive to call a friend or family member for less dangerous situations like gasoline delivery and battery jump-starts than to use Kia or your insurer’s coverage.
Bottom line
Kia has a comprehensive warranty and roadside assistance plan, providing beneficial perks to help you get back on the road without having to pay a high bill. However, to get the best coverage for you if you don’t qualify for these benefits or need more, evaluate different carriers.
Frequently asked questions about Kia roadside assistance
If your car needs to be towed but no Kia dealerships are open, roadside assistance will make arrangements for towing and vehicle storage until the car can be delivered to the closest dealership.
Yes. Roadside assistance coverage is not available for any Kia vehicle that has been given a “salvage title” or that has been deemed a “total loss” or its equivalent by a financial institution or insurance provider.
Does the Kia warranty include towing?
Towing is covered if your automobile is undriveable due to a warranty issue. You can find comprehensive information in your warranty book. Another benefit of owning a Kia is that you won’t need to purchase the Roadside Assistance Plan via your auto insurance or another source.
What conditions apply to the Kia 10-year, 100,000-mile powertrain warranty?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
What is the maximum amount per incident that Kia’s roadside assistance service package will pay for help with a lock-out, jump start, or flat tire?
* The cost of roadside assistance is capped at $75 per instance. Dial 1-800-333-4 KIA to reach Kia’s toll-free Roadside Assistance hotline, which is staffed 24 hours a day, 365 days a year (4542).
What is covered by the five-year warranty for Kia?
Almost everything is covered by the baseline 5-year/60,000-mile guarantee, with the exception of routine maintenance, normal wear and tear, and exterior vehicle damage. If you sell your car, this warranty will go with it.
What quality is the Kia 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.
Does Audi own Kia?
The Hyundai Motor Group, which includes the passenger car brands Hyundai and Genesis, also owns Kia. Together, they currently rank behind Volkswagen, Toyota, and General Motors as the fourth-largest automaker in the world.
- As a manufacturer of steel tubing and bicycle parts, Kyungsung Precision Industry was established in 1944 and is now the oldest automobile manufacturer in South Korea. It also produced the Samchully, Korea’s first locally constructed bicycle, in 1951. In 1957, it started producing Honda motorbikes under license, and in 1962, Mazda vehicles were also produced under permission. The alliance with Mazda included automobiles in 1974. Kia also produced Fiat and Peugeot vehicles under license in the late 1970s and early 1980s. Only after it began producing automobiles in collaboration with Ford in 1990 did its own brand begin to gain traction (and therefore Mazda, which Ford used to control).
- When Kia Motors America was established in 1992, the brand entered the fiercely competitive US market. Some of the early models that contributed to the brand’s establishment included the Sephia and Sportage.
- When Kia filed for bankruptcy in 1997 under the shadow of Asia’s financial crisis, Ford made an attempt to raise its modest ownership position in the automaker. Ford, however, lost out to a major Korean automaker! In 1998, Hyundai acquired a 51 percent share in Kia and gained control of the firm. While Kia is a division of their shared parent company, Hyundai Motor Group, Hyundai Motor Co. now holds a 33.88 percent ownership.
- When Kia strengthened its focus on Europe and engaged former Audi designer Peter Schreyer as the company’s design manager, a significant turnaround occurred. This gave rise to Kia’s “Tiger-Nose” design philosophy, which had a similar impact on that brand’s global sales as Hyundai’s Fluidic-Sculpture had on its. Additionally, Schreyer was promoted to President of the Hyundai Group and Chief Designer as a result.
- Over 3 million automobiles were sold by Kia worldwide in 2018, and the company is one of the fastest-growing brands in numerous international markets. Although it is a sister brand of Hyundai, the two firms’ front-end operations remain distinct, and they engage in direct competition with one another over similar items in the same market.
- Hyundai products and the complete Kia product line share platforms and components. On any car, however, there is no cross-badging or evident part sharing. The Soul, Optima, and Sorento are three of its most well-liked products. We’ll probably get the Rio, Picanto, Sportage, as well as some new compact cars made just for India.
What is the luxury brand for Kia?
The upscale Genesis brand of Hyundai-Kia has provided further information regarding its introduction in Europe and Great Britain. The G80, a 35,500ish premium saloon, and the GV80, a larger 50,500SUV, serve as the vehicle’s launch vehicles. In the summer, they’ll be here.
A few months later, the Kia Stinger relative from the G70 saloon joins the celebration. The GV70 crossover will be placed next to it. That one has a side pillar arrangement like a shark’s fin.
Since the majority of these have V6 engines and four-wheel drives, it is easy to see how company-car CO2 will hurt UK sales. But a diesel will be available.
Is the Kia automobile reliable?
To obtain their overall reliability ratings, the RepairPal team considers a number of different variables. Simply put, your out-of-pocket ownership expenditures will be cheaper the more dependable your car is. The cost, frequency, and severity of repairs are some of these variables. In order to calculate an individual brand’s total RepairPal reliability rating, these categories are averaged.
In the RepairPal reliability rankings, Kia came in at number three, including second place when only non-luxury brands were included. The Kia Reliability Rating is 4.0 out of 5.0, placing it third among all car brands out of 32. This evaluation is based on the average of 345 different models.
“Kia had three well-liked models, including the Soul, Rio, and Forte, in the top 30 with Excellent ratings. The Optima and Sorento, two of its most well-liked cars, kept their Excellent rankings within the top 100.
Will my engine be changed by Kia?
Recently, a relative of mine wanted to have her car seriously fixed. She went to one of these mechanics, but he refused to execute the expensive fix because she could get it done for free.
Specific Kia automobiles are included in this. This is not the current Kia recall that you may have heard about because of possible engine compartment fires.
The number of automobiles in this volunteer initiative was once much higher. In order to preserve the engines of 624,460 Sorento, Sportage, and Optima automobiles from specific years, Kia launched the product improvement campaign (PI 1803) in 2018.
According to Kia, customers should be on the lookout for vibrations in these vehicles because they “may signify the beginning of excessive connecting rod bearing wear in the engine” and cause knocking noises. The campaign’s goal is to have sensors detect conrod bearing wear over time before the driver can feel vibrations.
“Kia additionally voluntarily provided lifetime warranty coverage to both new and used vehicle owners for engine long block assembly repairs needed due to excessive connecting rod bearing damage,” the carmaker continues.
The vehicle models that underwent the initial remedy but may now require engine long block assembly repairs are addressed by the most recent fix.
If you or your mechanic noticed a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance), you may have realized you needed the second patch.
You might have to wait if you need to bring your car back for a second fix.
While Kia was unable to provide wait times or an estimate of the number of vehicles waiting to be evaluated or repaired under this program, it did acknowledge that, contrary to what has been widely reported in American media, challenges with employee staffing levels and parts supply are not specific to Kia or automotive dealerships in general.
My acquaintance inquired with a Kia dealer in the Dallas area earlier this year to see if they could inspect and fix her car. There were around 40 others in line before of her for the same thing, so she was told that she would need to drop the car off and wait a few weeks before they could examine it.
She waited for Kia to decide if her car was eligible for a free installation of a remanufactured engine for several weeks (Kia says the replacement engines are primarily re-manufactured).
After Kia confirmed her vehicle was qualified, there was a further delay of several additional weeks while the engine was ordered and replaced.
However, Kia does provide compensation for automobile rentals during this period. With the rental, you might have to get creative. Kia will provide coverage up to $40 per day, which would have been sufficient in earlier, more normal times.
You might be entitled to compensation from Kia if your mechanic failed to inform you that you might be eligible for a free replacement or repair and you previously paid out of pocket to fix a car that was experiencing this problem.
Consumers who made legitimate engine repair claims by August 9, 2021, according to the business, “have been paid for their repair charges.” “For repairs completed beyond that time, Kia will examine each one individually to determine if reimbursement will be granted in light of its particular circumstances.