You, the prospective buyer of a car, were considered when developing our 3-Day Love It or Exchange It Guarantee policy.
- At Family Kia, you can return new car purchases provided you have:
- Within the first three days after purchase, you can exchange the vehicle if you’ve only traveled less than 300 miles in it.
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Insurance Disclosure
Most of the time, you won’t be able to return a new car, but there are a few exceptions to this rule that you should be aware of if you find yourself in an unfortunate circumstance with a new car.
In most circumstances, you won’t be able to return the car if you’ve bought a new or used car and are having second thoughts about it. After you’ve signed the sales contract, the dealer that sold you the automobile is typically not required by law to take the car back and provide you a refund or swap.
There are a few exceptions to this rule, though. If you’re dissatisfied with the automobile or it has serious technical problems, some dealerships might let you return it, but only in certain situations. Because of this, it’s a good idea to try to keep from ever needing to return a car.
Will my Kia deposit be returned?
Due to exceptionally high demand and a lack of inventory brought on by microprocessor shortages, supply chain problems, and production delays, the auto industry is experiencing unprecedented times. By putting special orders or holding inbound automobiles for our clients, Nutley Kia will continue to work with the local NJ community (Essex, Hudson, Union, Bergen, Passaic, Morris, Somerset, Middlesex Counties).
When you place an order or reserve a unit, you prevent another client from using it. It’s crucial that you give the car your full commitment. We have started this process by putting the following policy into effect:
- Each party shall complete and sign a Retail Buyer’s Order.
- Every order must include a minimum of 3 factory-installed options from Kia Motors.
- In accordance with the vehicle’s suggested retail price, a 10 percent minimum deposit is required.
- A credit application that is approved must be submitted (for any non-cash purchase).
- According to factory pricing, factory incentives, and lender programs and rates in effect at the time of delivery, the prices or payments indicated are subject to change.
- Customer must pick up the vehicle within five days of our dealership notifying them that it is available for delivery; otherwise, we will automatically refund the customer’s deposit and put the vehicle up for sale to another customer.
Such orders/reservations from Nutley Auto Kia will be accepted by Kia Motors via a thorough factory online system that confirms order preferences and an anticipated delivery date. The status of orders is usually updated every month. Order completion isn’t guaranteed, though.
Auto Nutley With the understanding that every effort will be made to fulfill a promise to the order from Kia Motors within 150 days of placing the order, Kia will send the order request to Kia Motors. After committing, Kia Motors will provide us an anticipated delivery date.
Deposit refunds will only be given if Kia Motors does not send an order confirmation within 150 days of the order being placed. Refund requests for purchases that Kia Motors has verified will be honored once the vehicle has been delivered to another client.
What does the Kia warranty not cover?
The following items are excluded from the KIA New Vehicle Warranty: As a result of normal wear and tear, replenishing or replacing oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets, and so forth.
Terms and Exclusions
Kia sells more than just attractive vehicles. We want our customers to continue to enjoy them in the future.
Every time you get behind the wheel of a Kia, you’ll notice how we develop and construct them using the most up-to-date engineering and technical knowledge. In fact, we’re so proud of how we assemble our automobiles that we provide one of the most thorough warranties available.
Your Kia vehicle is covered by a 7-year warranty if it was purchased from an authorized Kia dealer and used in accordance with Kia’s owner’s handbook at the time of purchase. The guarantee has no bearing on any statutory rights you may have in connection to the goods against third parties.
The following three pertinent distinct warranties that apply to our current line of vehicles are described in this document together with their terms and exclusions:
What’s covered?
A new car from Kia is guaranteed to be free of material or workmanship flaws. We’ve outlined the
Following are the terms and conditions for this. Any repairs will be carried out by an authorized Kia dealer employing
For free repairs of any issue covered by this limited warranty, use new or remanufactured parts.
without cost. While the dealer and we will have a contract for the repairs, we will cover the costs of
the fixes. The remaining period of the warranty applies to any parts replaced during a warranty repair.
The warranty period
The new automobile limited warranty is broken down into different time frames. They start on the day that
except for accessories or servicing components that are fitted after registration. The
Using a kia car as a taxi or for private hire
The warranty period is 84 months or 12,000 miles if a customer uses a Kia car for taxi service or private hire.
whatever comes first, 100,000 miles. It must have been licensed as a taxi in advance.
Rio Pulse Special Edition Model
The roof, tailgate spoiler, front bumper fog lamp surrounds, side skirts, and mirror caps vinyl decals are only covered by a two-year, unlimited-mileage guarantee starting from the date of registration.
Do I have 30 days to take my car back to the dealer?
Under the 2015 Consumer Rights Act, you have some statutory rights if you purchase a new or used car from a dealer and experience issues with it.
The Act mandates that the vehicle “acceptable in terms of quality, suitability, and description. (For a pre-owned car, “taking into account the age and mileage of the vehicle, sufficient condition.)
In most circumstances, you have the right to reject anything that is defective and are entitled to a full refund within 30 days of your purchase.
Additionally, you’ll have fewer rights, such as the ability to merely request a repair, replacement, or partial refund.
In fact, you have up to six years from the date of purchase to return it lawfully (five years if you first noticed a fault in Scotland).
However, it becomes more challenging to demonstrate that a flaw and not ordinary wear and tear is the root of any issue.
How to get things put right
If you experience an issue with a new or used car that you purchased from a dealer, follow these steps:
- As soon as you identify the issue, get in touch with the dealerpreferably in person.
- If the dealer offers to repair the issue, be sure you are aware of any associated expenses. Record all of your correspondence and conversations, and have all verbal agreements put in writing.
- If everything else fails, you are free to return your automobile as long as you’ve first attempted to work things out with the dealer.
- Within six months of receiving the vehicle, you must specify your reasons for rejecting it in writing to the dealer.
- Contact the car’s manufacturer’s customer relations office right away if the dealer won’t accept your offer to return the vehicle. They may be in a position to mediate.
Use Resolvera, a free online service and mobile app that offers consumer advice and seeks to streamline the complaint process, for assistance with filing your complaint.
Can I obtain a refund on the automobile I recently purchased?
If you purchased a used car from a dealership, you have 30 days after purchase to return the vehicle.
According to the Consumer Rights Act of 2015, this is the “short-term right to reject regulation.”
You have the ability to “reject” the car if you discover a problem with it inside the first 30 days. You have the option of requesting a repair or a complete refund.
You also have some rights under the Sale of Goods Act of 1979 if you purchase through a dealership.
Your new vehicle must:
- be suitable for the task
- be of acceptable quality
- Comply with its description
Make sure you are satisfied with the car’s condition given its age and cost before you provide your money.
The dealer is required to inform you of any flaws or known issues with the car when you inspect it and before you decide to purchase it.
Is there a grace period for Kia?
Your auto loan refinancing experience with Kia Motor Finance could feel overwhelming and intimidating. You wish to avoid a few dangers because you don’t refinance your Kia Motor Finance loan frequently, which is completely understandable.
Reasons you should not refinance
If your overall interest rate ends up being greater after refinancing your Kia Motor Finance auto loan, you shouldn’t do so. This means that if you wind up with a weaker financial product and a higher interest rate, you shouldn’t refinance your loan. Let’s look at the following illustration:
If your current monthly payment is $450 at 13 percent, you shouldn’t accept a loan at 13 percent even if the monthly payment is only $400 because your lender extended the loan’s term. Although it is undoubtedly conceivable, we strongly advise against it.
We’ve heard countless success stories from customers who successfully refinanced their Kia Motor Finance car loans. While maintaining the same loan period, several of our clients wished to lower their monthly Kia Motor Finance payment. Other clients extended the loan duration to 60, 72, and even 84 months in order to further minimize the monthly payments.
Other customers chose the cash-out loan from among all of our loan offerings because they had positive equity in their automobilethat is, the outstanding Kia Motor Finance loan sum was lower than the value of their car.
However, a common query we have from clients is, “I haven’t been fantastic at completing my payments therefore my credit score hasn’t really improved much yet. But I truly want to cut my payments each month. Should I refinance, accept a higher interest rate, and extend the loan’s term?
Such a refinancing is not one that we support. You’re committing yourself to much greater payments over a long period of time, which is a poor financial decision. Avoid being both a penny-wise and a pound-fool!
Can I skip a car payment?
Are you wondering if Kia Motor Finance will let you postpone a car payment since you’re strapped for cash? Yes, you are able to postpone one or more payments on your current auto loan. However, you must first discuss the deferral with Kia Motor Finance. Simply refusing to pay puts you at danger of collection calls and, eventually, a repossession.
Call Kia Motor Finance at 1-866-331-5632 and describe your position, if possible. The objective of Kia Motor Finance is for you to make your payments for the duration of the loan. You will ultimately pay more for your loan because finance charges will continue to be added to the outstanding debt. However, if you work successfully with Kia Motor Finance, they may postpone one or more installments as a courtesy and to assist you in making your payback.
Having said that, if you’ve been timely with your most recent payments, you may be able to refinance your Kia Motor Finance loan and lower your monthly payments. You may determine how low your payments could be in three easy steps without having to skip a payment or two.
Does Kia Motor Finance have a grace period?
The grace period for late payments under the Kia Motor Finance policy ranges from 7 to 15 days. Grace periods differ from lender to lender, and as a result of the coronavirus outbreak, banks are now much more understanding with their customers.
The minimum late fee we’ve seen was 5% of the monthly payment amount, although late rates vary greatly every loan. However, unless you have an emergency, we strongly advise against taking advantage of Kia Motor Finance’s grace period. You would be endangering your credit, which could have a long-lasting, detrimental effect on your personal finances.
Instead, we advise you to see if refinancing will lessen your monthly load and perhaps even generate unforeseen cost savings. Giving us your phone number and following our three easy steps will earn you a definite offer that is 100% online and won’t affect your credit.
How long does Kia Motor Finance take to repossess my car?
State-by-state variations in repossession laws range from three to five months after you ceased making payments on your Kia Motor Finance loan. What constitutes a default is specified in each unique retail and installment contract, the agreement you signed when you obtained your vehicle and Kia Motor Finance loan.
In some states and contracts, being in default for 45 days (or a month and a half) even results in a repossession. As soon as you stopped paying payments and as long as you haven’t paid the Kia Motor Finance late fees, you are in default.
You are still in default even if you make up all of your past-due payments and make Kia Motor Finance whole. To stop being seen as being in default, you truly need to pay Kia Motor Finance everything you owe, including fees.