To the extent that it was not already extended as part of a servicing campaign, the Powertrain Warranties for the Class Vehicles will be upgraded to a Lifetime Warranty for the engine short block assembly. The short block assembly, which consists of the engine block, crankshaft and bearings, connecting rods and bearings, and pistons, will be covered by the warranty extension for Class Vehicles owned by private consumers who have finished the knock sensor program software update. The Lifetime Warranty shall otherwise endure for bearing wear or damage regardless of the Class Vehicle’s mileage, ownership duration, or prior warranty engine repairs and/or warranty replacements, with the exception of cases of Exceptional Neglect (defined below) and subject to the existing terms, limitations, and condition of the original Powertrain Warranty.
The warranty is extended to include all inspection and repair expenses for the engine short block assembly, including materials, labor, and diagnosis. It is advised that class members keep all records of their vehicle maintenance after August 18, 2020. If Kia suspects exceptional neglect, such class members might be asked to show documents of their vehicle maintenance from after August 18, 2020 in order to get Lifetime Warranty repairs.
The warranty extension may be refused for “Exceptional Neglect of the Vehicle,” which is defined as (a) when the vehicle clearly evidences a lack of maintenance or care for a significant period of time of not less than one (1) year, such that the vehicle appears abandoned, beyond repair, and/or (b) when a Class Member has failed to have the KSDS (“Knock Sensor Detection System”) installed.
Regardless of mileage or previous repairs, Kia will offer a free recall inspection for up to 90 days following the Final Approval Order for any vehicle where recall inspections were not finished.
If necessary, Kia shops will offer a complimentary loaner car of equal value up until repairs are finished. Kia will fully compensate you for reasonable rental car costs up to $40 per day if a loaner car is not available. (How to submit a claim for reimbursements for a rental car is described below.)
For this extension of the Powertrain Warranty for the engine short block assembly under this Settlement, you DO NOT need to submit a Claim Form.
To acquire the Lifetime Warranty extension, a Kia Dealer must complete the KSDS Product Improvement Campaign.
In This Article...
Reimbursement for Rental Cars, Towing, Etc.
Based on the following conditions, you may be entitled to full reimbursement for any towing costs or other out-of-pocket costs reasonably associated to getting a qualifying repair, as well as up to $40 per day for rental car costs:
- The cost was legitimately connected to getting one of the qualifying repairs listed below.
- any maintenance work on the short block assembly of the engine, which consists of the engine block, the crankshaft and bearings, the connecting rods and bearings, and the pistons.
- Repairs to any other parts (such as the starter, battery, or long block assembly) if the documentation demonstrates that the work was done in an effort to solve one of the following issues: engine seizure, stalling, noise, or oil lamp illumination. (Repair expenses won’t be covered if the documentation shows that they were obviously unconnected to the short block assembly.)
- Repairs brought on by collisions with Class Vehicles are not included, unless the collision was directly brought on by a Class Vehicle breakdown that would otherwise be covered by a Qualifying Repair, like as engine fire.
Compensation for Vehicle involved in Engine Fire
If the cost of the repair was too high or you had to sell your car at a loss due to an engine fire that would have otherwise been resolved by a Qualifying Repair, you may be entitled to reimbursement for the value of the vehicle as well as an additional $140 goodwill payment. To be eligible for this benefit, you must submit a timely claim within 90 days of the engine compartment fire.
If you submit a Claim proving the fire started in the engine compartment and was unrelated to any form of collision, the amount of compensation will be determined by the vehicle’s maximum Black Book value.
Before the repair diagnosis, the vehicle’s maintenance history, or lack thereof, shall not be a justification for denying or reducing reimbursement under this provision (excepting limited Exceptional Neglect circumstances). Exceptional Neglect includes the following situations: (a) when the vehicle clearly demonstrates a lack of maintenance or care for a significant period of time of not less than one (1) year, such that the vehicle appears abandoned, beyond repair, and/or (b) when a Class Member has neglected to have the KSDS (“Knock Sensor Detection Software”) installed in the vehicle in accordance with the KSDS Product.
Rebate Program
If you buy a replacement Kia car after losing faith in your Class Vehicle due to an engine failure or engine compartment fire, you might be eligible for a rebate. To be eligible for any rebate, you must submit the Claim Form. You may be eligible for up to the following sums: $2,000 for model-year 20112012 Class Vehicles; $1,500 for model-year 20132014 Class Vehicles; $1,000 for model-year 20152016 Class Vehicles; and $500 for model-year 20172019 Class Vehicles. To be eligible for this benefit, your claim must be submitted in a timely manner within 90 days of the engine failure or fire.
Informational Pamphlet
According to the Settlement, KMA will supply Class Members with an instructional leaflet that offers additional advice on how to maintain the engines in the Class Vehicles and notifies Class Members of the available inspections and repairs.
Is a rental automobile covered by the Kia warranty?
Meals, housing, or rental vehicle costs may be reimbursed in a reasonable amount. A three-day maximum limit per event and a daily cap of $100 apply to trip interruption coverage. Customers must get in touch with the Kia Consumer Assistance Center to explain their situation and ask for compensation.
In a car dealership, what does the term “loaner” mean?
A loaner vehicle is a dealer-owned car that is temporarily removed from the dealer’s inventory for one client whose car is being repaired by the dealer and is then given away without charge for a length of time not to exceed thirty (30) days within a 366-day period as a courtesy car. Model 1.
Why do rental automobiles cost less?
A reasonable cost Loaner cars are less expensive than newer cars because they are used automobiles. Additionally, several automakers may provide factory incentives and 0% financing. As a result, a loaner car might be a terrific choice if you’re shopping on a tight budget.
Which Kia vehicles are subject to a 2021 recall?
Certain 2020-2021 Soul and 2021 Seltos vehicles with 2.0L Nu MPI engines are being recalled by Kia Motors America (Kia). Engine damage could come from improper heat treatment of the piston oil rings. Tip: Not all vehicles from the same year, make, and model are subject to recalls.
Why do Kia engines malfunction?
Nearly 485,000 Hyundai and Kia owners in the United States are being advised to park their vehicles outside because they still risk catching fire even when the engines are off.
The two Korean automakers’ recalls are the latest in a lengthy line of fire and engine failure issues that have plagued the businesses for the last six years.
This time, contamination in the antilock brake control module is the issue, which may result in an electrical short. This raises the possibility of a fire occurring while the cars are being driven or parked.
Affected models include some Kia Sportage SUVs from 2014 to 2016 as well as the K900 sedan from 2016 to 2018. Certain Santa Fe SUVs from 2016 to 2018, Santa Fe Sports from 2017 to 2018, the 2019 Santa Fe XL, and Tucson SUVs from 2014 and 2015 are among the Hyundai models that have been recalled.
According to documents published on Tuesday by American safety officials, owners should park the cars outside and away from buildings while repairs are being completed.
What does the Kia warranty not cover?
Your Kia guarantee only covers faulty parts that come from the manufacturer, as we briefly mentioned earlier. The new car warranty does not apply to any modifications made after the vehicle left the production facility. The warranty does not extend to your tires either. The majority of tire manufacturers offer their own tire warranties. To learn more about your tires and any prospective tire warranties, contact your local Kia store.
Your Kia warranty does not cover the following additional items:
- alterations made to the vehicle
- Road dangers or collisions-related damage
- driving improperly, such as avoiding curbs,
- Road salt, hail, wind, or other environmental variables can cause deterioration or damage.
- Any harm resulting from using components that are inferior to original Kia components
For a detailed list of things the Kia warranty does not cover, consult your owner’s handbook or warranty booklet.
What is covered by the Kia factory warranty?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
Do Kia tires have flat-tire warranties?
Road Hazard Warranty from Kia Any tire purchase from Kia Country includes the second Road Hazard Warranty, which is good at any Kia dealer in the United States. The coverage is as follows, and the policy is valid for two years: Year 1: Free tire replacement or flat repair.
Is a courtesy vehicle required by a car dealer?
Any accredited business is not required by law or the Code to provide you with a courtesy vehicle. Before scheduling your vehicle in for servicing or repair work, we advise calling the accredited business to request a courtesy car as it may be offered as a discretionary option. Remember that there can be a fee for the courtesy car to cover the cost of petrol or insurance.
Only when such vehicles are not utilized in the course of your trade, company, or profession are light and medium commercial vehicles covered by the Code of Practice for Service and Repair. You should obtain legal counsel to establish any possible claims you may have if the car is utilized for business reasons. You can reach the Citizens Advice Bureau at 03454 04 05 06.
Why do dealerships loan out new cars?
Popular Models: Loaner cars are chosen to spend a term as loaners because they serve their own role as promotion for the dealership’s new vehicle inventory, and are frequently the most well-liked models from the manufacturer’s selection, packed with the most desirable technology and features.
Is renting a car good or bad?
Saving money: Compared to new cars, loaner cars are far more affordable. Leasing typically results in much lower monthly payments because you’re paying for the depreciation that happens during the lease’s term in addition to interest and fees.