Since having automotive troubles is never enjoyable, INFINITI of Cool Springs is committed to making your experience as painless as we can. One way we accomplish this is by providing service loaner cars, which is a totally free service as long as your INFINITI vehicle is in our service center receiving a warranty-covered repair.
Want a great deal when taking your car in for maintenance or repairs? View our service promotions.
In This Article...
CAR & CAR WASH LOANER POLICY
- The driver of any Loaner Car must be 25 years old in accordance with insurance requirements.
- Before operating a Loaner Car, the motorist must show a credit card, a valid driver’s license, and evidence of insurance.
- The Loaner Car may only be driven by the individual(s) named and signing the Loaner Car Policy.
- The driver of the Loaner Car is liable for paying any traffic fines, parking citations, bridge tolls, and tolls on roads and bridges. A $150 administration fee is required for any infractions.
- The Loaner Car needs to be returned on the day the repair is finished or on the fixed date that was mutually agreed upon.
- The entire fleet of loaner cars is non-smoking.
- In any Loaner Car, smoking by the driver will result in a $199.95 detail fee.
- The loaner cars do not allow pets. Driver who travels their pet will be assessed a detail cost of $199.95.
- For booked visits that are anticipated to last longer than two hours, loaner cars are available.
- If the driver does not return the Loaner Car to the dealership on the date agreed upon or on the day the repairs are completed, an use fee of $89.95 per day will be assessed.
- Each loaner that is given out will be accompanied by a $20.00 fuel charge. There is a daily limit of 75 miles. Any motorist who travels more than the daily mileage allowance will be assessed a $.25 per mile mileage fee.
Total Ownership Experience with INFINITI
The INFINITI Total Ownership Experience starts with our dedication to providing professional, individualized service at every turn. It is about attending to your specific demands and offering all-encompassing programs to make your experience as an owner simple, cozy, and more enjoyable.
We are committed to offering you a complimentary Service Loaner Car whenever your INFINITI is in for warranty maintenance in order to make your service experience as convenient as we can.
We offer Roadside Assistance 24/7/365 in case you experience a flat tire, run out of gas, or require additional assistance. From anywhere in the continental U.S., just dial 1.800.662.6200, and we will provide support right away.
In the odd event that your INFINITI breaks down more than 100 miles from home, a representative from INFINITI can sanction Trip Interruption Benefits that will pay for your travel, accommodation, and food expenses as well as those of your traveling companions. No matter how unforeseen the situation, you can be sure that driving will always be as worry-free as possible for you.
With INFINITI Financial Services, a dedication to satisfying all of your personal needs is clearly demonstrated. IFS provides imaginative lease and buy alternatives with simple payment schedules that are suited to your needs.
We’ll cover up to $500 of the excess wear-and-use/over mileage liabilities on your current IFS lease when you buy or lease a new INFINITI. When you lease a new INFINITI on or before the end of your current lease, we’ll even waive your security deposit.
Book A Lighter Vehicle
When a loaner car is picked up, a valid credit card must be entered and maintained on file. All drivers must be at least 21 years old and present proof of comprehensive insurance.
Austin INFINITI is aware that it might be difficult to find the time to have your car serviced. We offer various loaner automobiles in addition to excellent amenities for customers who like to wait on site while their car is being serviced. Call our service department at (512) 453-0660 to reserve your new INFINITI loaner car right away. Use it as you see fit to get through your day, run errands, have fun, or do anything else you had planned to do before thinking about getting your car serviced. Have fun driving a brand-new INFINITI!
Nissan offers rental cars during recalls, right?
Only during safety recalls do you have some sort of right to a loaner car. According to local laws, the automaker (Nissan, Ford, Toyota, etc.) may be obligated to provide you one if the work on your car is being done as part of a recall and will take longer than X amount of time.
Dealers sell loaner automobiles for what reason?
Dealerships frequently use loaner vehicles for test drives or for customers to use while their own vehicle is being repaired. Frequently, they arrive completely new.
Why do rental automobiles cost less?
A reasonable cost Loaner cars are less expensive than newer cars because they are used automobiles. Additionally, several automakers may provide factory incentives and 0% financing. As a result, a loaner car might be a terrific choice if you’re shopping on a tight budget.
Is a loaner vehicle regarded as a new vehicle?
Since loaner vehicles are neither new nor used, they are eligible for both new car and used car incentives and programs. A loaner vehicle can be leased just like a brand-new vehicle! Your lease mileage does not include the miles of the vehicle. A loaner automobile is available for a significant discount. Since they can be sold as new, loaner cars even qualify for very low interest rates like 0% financing (where provided). The greatest purchasing freedom and cost reductions are provided by loaner autos.
In a car dealership, what does the term “loaner” mean?
A loaner vehicle is a dealer-owned vehicle that is temporarily removed from dealer inventory for one client alone to use as a courtesy vehicle for a maximum of thirty (30) days within a 366-day period while their vehicle is being serviced by that dealer.
What distinguishes a loaner vehicle from a rental vehicle?
A loaner automobile is often a car that is provided to you without charge while your primary vehicle is being repaired or maintained. You pay for a rental automobile whether or not your own vehicle is being repaired or maintained. Cars that are lent out and cars that are charged to your credit card, like rental cars from a company, have striking parallels and distinctions.
The majority of vehicle lenders won’t bind you with mountains of paperwork and offers of extra insurance. So there is a clear distinction between someone who rents cars for a living and someone who lets you use their car.
And the reason for this is because if a renter doesn’t use caution before renting, a rental car agreement may force them to spend large sums of money out of pocket or risk having their credit damaged. With loaner automobiles, the focus is primarily on the person who lent the car and their obligations to refrain from lending their vehicle to a miscreant or someone who is mentally ill. In any deal that fails, there may be winners and losers on both sides.
The terms “loan car” and “rental car” are typically defined as follows:
- A loaner automobile is typically a passenger vehicle that is given to a customer without charge for a specific reason, such as when your car is being repaired and a company allows you use their loaner. But it’s also possible that you crashed your automobile or that it’s being repaired. Thus, your parent(s) or friend(s) allow you to use their own vehicle to complete a certain duty, such as driving to work.
- A rental car is a vehicle that you purchase through a rather one-sided contractual agreement that binds you with a credit card and a security deposit and holds you responsible for a number of obligations. From a legal standpoint, if you prefer, it is comparable to a loaner automobile on steroids, as will be discussed in more detail below. This form of contract tilts in favor of the rental car firm.
Do demo vehicles have a complete warranty?
Demonstrator models will probably come with their new car warranty, but you won’t be covered for however long the car has been registered for because the vehicle has already been registered, which is when your new car warranty begins. It is worth thinking about if it is something you don’t feel comfortable sacrificing on when buying a car. Typically, dealerships tend to clear out demos within a few months, so the warranty won’t be shortened significantly and it’s entirely transferable to you if you decide to purchase.
What exactly does “guaranteed rental car” mean?
- A replacement vehicle for theft, write-offs, and repairs
- a 1000cc engine in a tiny hatchback or other vehicle
- Up to 14 days of coverage starting when you register your Guaranteed Hire Car claim
- If we are unable to provide you with a car or you are injured and unable to drive, we will instead pay for your travel expenses.
- Over the 14 days after your Guaranteed Hire Car claim, up to PS15 each day.
How do you bargain for a demo vehicle?
Demo cars are appealing since they may be purchased at a discount, so you want to make sure you’re getting a fair bargain. Calculate the cost of equivalent new models. A discount of between 25 and 40 cents per mile driven is ideal. The discount should be between $750 and $1,200, for instance, if the demo car has 3,000 miles on it.
You should examine the whole cost as well as any discounts or incentives to determine whether or not a demo vehicle is a good deal. You may (and should) bargain, just like when buying a car. Dealers are willing to haggle and are eager to get demo automobiles off the lot. Demos already have steep discounts, so bargaining may focus more on extras or the trade-in value of the vehicle than on the actual price.
Do technicians provide loaner vehicles?
Customers may be given access to cars by dealerships and repair facilities while their vehicles are being worked on. These loaners are often provided as a courtesy, however your car’s warranty may occasionally force them to do so.
But don’t take your new vehicle on a spontaneous road trip. You may use this vehicle while it is being serviced, but you must return it as soon as possible once the shop or dealership phones or texts to let you know your vehicle is finished.
Do courtesy vehicles cost money?
If you have comprehensive auto insurance, a loaner car ought to be provided to you at no additional cost. The only thing you will need to buy is gas because it will be insured for you to drive.
A courtesy car is not frequently given to individuals with third party auto insurance, but you might be able to pay a modest price to have one sent to you for a brief period of time after an incident.
Will a courtesy car be covered by my insurance?
If you have named drivers, you should insure them as well because most insurance companies will automatically cover anyone who is covered by your insurance to drive a courtesy car. However, keep in mind that you could need to pay for the courtesy car individually if it isn’t covered by your insurance.
How many miles must an automobile have before it is deemed used?
Due to the fact that older vehicles frequently start needing more expensive and frequent maintenance as mileage exceeds 100,000, this number is sometimes utilized as a cutoff point for used cars.
However, thanks to advancements in automotive technology, the majority of vehicles built in this millennium will continue to run well past the 100,000-mile mark. As a result, the answer ultimately depends on the general condition of the vehicle. Some automakers are renowned for producing models that frequently go beyond 200,000 miles with little maintenance. Additionally, compared to city miles, highway miles often cause less damage to a car.
Example:
A well-kept vehicle with 120,000 miles of highway driving on the odometer may live longer than a vehicle of comparable size and lesser mileage that was largely used in urban areas.