Registered
Due to the lengthy backorder for Hyundai OEM Safety Restraint System parts, it took 5 months to fix my SantaFe after an accident (there were none available in the entire US). Hyundai Customer Care promised me that it would repay me if I paid for a rental car out of pocket up to $75 per day. I’ve just sent Hyundai the required paperwork along with $2,500 in rental car fees, and the “2-3 week” wait period has started. I’ll be shocked if they actually carry out their half of the bargain, but if not, I’ll be prepared to approach corporate.
Hyundai is adopting safety measures as a result of COVID-19 to safeguard both our community and our cherished employees. As a result, you might encounter response times that are longer than usual. We appreciate your patience during this trying time.
Customers whose vehicles have been subject to a recall are urged to see an authorized Hyundai Dealer as soon as possible. Customer service is provided free of charge for all campaign fixes. Hyundai has a scheme in place to reimburse you for repairs made to your car as a result of a recall or servicing campaign that you have to pay for out of pocket. Fill out the form below and include any supporting documentation for the repair in order to submit a claim.
the first name
Letters only may be entered in the first name box. Review again before attempting. First name requires a minimum of two characters.
final name
Only letters are permitted in the last name area. Review again before attempting. Last name requires a minimum of two characters.
I agree to receive telemarketing calls or texts from Hyundai and its accredited dealers at this number using an automatic telephone dialing system. I am aware that I do not need to give my approval in order to buy any goods or services. Carriers fees might be involved.
In This Article...
tntrmskd
I’m sorry you’re having such a hard time. Dealing with significant issues with a brand-new car can be challenging enough without having to rush to locate another mode of transportation. My vehicle wasn’t a dealer loaner. The dealer was being compensated for the rental since Hyundai approved it. Uncertain about the reason for your dealership’s lack of authorization.
My initial post was regarding the $35/day rentals that Hyundai authorizes. Now that certain dealers collaborate with companies like Enterprise, Hertz, etc., the client experience is rather seamless. My dealer did not, but they did have a fleet of “loaners” (which, after speaking with the service consultant, I learned were actually “in-house rentals,” meaning they received payment from Hyundai for the rental charge). To cut a long story short, I am currently a passenger in one of their Sonatas and will probably remain there for the next week or so while they ship a new transmission. Although I don’t love it, it is significantly superior to the $35 POS base model Versa that I purchased from Enterprise.
SERPRESULT
If not, Hyundai will get in touch with you at the postal address regarding the settlement.
If the Hyundai Dealer concludes that a warranty-covered repair was to blame for the roadside incident, HMA will compensate the client for the
Is a rental automobile covered by the Hyundai warranty?
You may purchase an extended Hyundai warranty from a nearby dealership whenever your Hyundai bumper-to-bumper warranty expires, or even earlier if you want to plan ahead. Your current protection with the automaker is extended by the Hyundai Protection Plan Vehicle Service Contract. Three tiers of protection, each lasting up to 10 years or 100,000 miles, are available.
- Platinum: Covers more than 1,500 original Hyundai parts with bumper-to-bumper coverage.
- Gold: Coverage for the powertrain with certain additional safeguards, including the electrical, temperature control, fuel, shock, and suspension systems.
- Powertrain: The engine, transmission, and drive axle are covered by a basic warranty.
The Hyundai extended warranty covers a variety of parts in addition to trip interruption insurance, towing, and rental car reimbursement up to $35 per day for 10 days.
In addition, you can include the cost in your current auto finance. You will finish up paying interest on the coverage if you do this, so keep that in mind.
Hyundai offers rental cars during recalls, right?
Make an appointment with your local Hyundai dealer to get your car evaluated right away if any of the symptoms listed above are present in your car.
The inspection process costs nothing and shouldn’t take more than an hour.
If the engine needs to be replaced, dealers will give you a free service loaner car, or Hyundai will give you a free rental car to use while your car is being fixed.
What is the amount of the Hyundai mpg compensation?
A consumer watchdog complaint and an EPA probe forced Hyundai and Kia to recalculate the gas mileage of more than two dozen 2011, 2012, and 2013 models in November 2012. A program to recompense almost 900,000 owners with reloadable debit cards that took into account the difference in mileage with the cost of gas, plus 15 percent extra apology cash, was introduced after the associated Korean automakers admitted to EPA processes interpretation errors. But unlike Ford, which revised the C-gas Max’s mileage, the debit cards call for regular odometer inspections at dealers. The Michigan-based automaker paid out $325 and $550 to current C-Max lessees and owners, respectively.
Owners of the harmed Hyundai and Kia cars can now receive their own lump sum payment thanks to a recently resolved class-action case. Each impacted Hyundai and Kia will receive an average lump sum payment of $353 and $667, respectively. The carmaker says it leaves the following choices for owners:
- Accept the periodic payments on the debit-card scheme instead of the lump-sum payment for as long as you own the car.
- Accept the payout, less whatever money you have already received through the debit-card scheme.
- Accept a 1.5 times the lump sum dealership credit.
- Accept a credit for a new Hyundai or Kia equal to two times the lump payment.
What the dealership credit is used for is unknown. Neither brand’s representatives responded to our messages, so we don’t know the specifics for each model, although Hyundai indicated 2012 Elantra owners would receive $320.
Which payout is more logical? We did the math. The difference in fuel costs between the 2012 Elantra’s original EPA rating (33 mpg combined) and the restated figure (32 mpg), assuming you drive 12,000 miles annually and petrol costs $3.50 per gallon, comes to around $40 per year. You would receive a reimbursement from the debit-card program for that plus an additional 15%, or around $46 annually. Since the program lasts as long as you own the car (it cannot be transferred), in this case it would take around seven years to make back the lump sum payment. That’s a full year longer than the typical new-car owner keeps their vehicle. It makes little sense to decline the payout, especially if you leased your Hyundai, given that cash today is worth more than the same amount paid over time — you might invest it and earn a return.
Unless you obviously drive a lot. Consider a driver who drives that 2012 Elantra 25,000 miles a year. Hyundai’s debit-card program would spend around $76 annually at the same petrol price, resulting in a break-even point of just 3.4 years.
The reason Kia’s per-vehicle average ($667) is significantly higher is likely because well-known vehicles like the Soul witnessed greater combined mileage declines. Depending on the variant, the total EPA mileage for the 2012 and 2013 Soul decreased by 10 to 14 percent.
The court settlement, according to Hyundai and Kia, totals $395 million, though precise figures depend on how many owners participate in the lump-sum program. The automaker reportedly has more than $400 million available to settle claims, but it’s not clear if the EPA, which is still looking into Hyundai-Kia, would impose more civil fines.
How long does it take to get paid for a Hyundai campaign?
Please be prepared with your 17-digit VIN. The examination and processing of reimbursements takes place within 60 days after receiving the necessary documentation.
Does Hyundai provide free engine replacements?
Many Hyundai and Kia models’ new car warranties have been generously extended to 10 years/200,000 miles, making owners eligible for a free replacement engine in the event that the connecting rod or crank shaft bearings fail.
How can I make a Hyundai warranty claim?
- Call (844) 462-5557.
- Inform the person that you want to make a warranty claim.
- Describe the problem with your car.
- Share the details of your purchase with them.
- Observe any additional instructions.
Hyundai fixes recalls for no cost.
SERVICE CAMPAIGNS AND SAFETY RECALLS information regarding the fix; The repairs will be carried out for FREE by your selected Hyundai dealer.
What does the Hyundai warranty not cover?
Hyundai vehicles come with bumper-to-bumper warranties that last for five years or 60,000 miles, whichever comes first. The coverage extends to manufacturing flaws that appear despite routine maintenance and operation of the vehicle. This is relevant to numerous chassis, electronic, interior, and outside components. The paint, which is protected for three years or 36,000 miles, is one of the exclusions.
For the first year or 12,000 miles, a few basic service adjustments, parts, and accessories are included. Routine maintenance tasks like replacing filters, wiper blades, burned-out bulbs, and fuses, as well as oil and other fluid changes, are not included. Additionally, the majority of warranty coverage may not apply to modified or damaged automobiles.
What is the price of the Hyundai extended warranty?
The Hyundai Protection Plan Vehicle Service Contract is the brand name for Hyundai’s extended warranty (VSC). Powertrain, Gold, and Platinum are its three tiers. Regardless of the extended warranty plan you choose, your Hyundai will be covered for up to 10 years/100,000 miles.
As long as your vehicle’s bumper-to-bumper factory warranty has at least 30 days and 1,000 miles remaining, you can purchase a Hyundai Protection Plan. Therefore, you must buy the coverage prior to 59 months/59,000 miles.
The three schemes’ coverage contrasts are shown below:
You may have noted that Hyundai already provides a powertrain warranty for 10 years and 100,000 miles, but you can now purchase an extended warranty for the same duration. What’s the story there?
Nevertheless, keep in mind that secondary purchasers are not covered by Hyundai’s factory powertrain warranty. To match the bumper-to-bumper warranty, coverage reverts to 5 years/60,000 miles. Therefore, in this instance, secondary buyers can still purchase a Hyundai extended warranty to receive powertrain protection for 10 years/100,000 miles.
The mediocre selection is the Gold Protection Plan. It covers the powerplant in addition to a few hundred components on other crucial automotive systems. The most expensive option, the Platinum package, covers more than 1,500 parts. The Platinum plan is the closest thing you can get to Hyundai bumper-to-bumper coverage that lasts as long as the powertrain warranty.