To improve the knock sensor software and detect abnormal engine bearing noises before potentially serious engine damage occurs, Hyundai is running a servicing program.
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Ricky-D
- Due to defective connecting-rod bearings that may wear out too quickly and harm the engine, Hyundai has recalled 128,948 vehicles.
- The 2012 Santa Fe, the 2015–2016 Veloster, the 2011–2013, and the 2016 Sonata Hybrid are all included in the recall.
Beginning on January 22, 2021, owners will receive notices about the recall and instructions to take their cars to a Hyundai dealer. The engine will be replaced if the dealer discovers bearing damage. Through a software update, dealers will also install a new Knock Sensor Detection System (KSDS); the system will monitor engine vibrations to find signs of damage or early wear.
Hyundai owners can see if their car is subject to the recall by visiting the NHTSA website or downloading the new recall app.
Samsung TSB 966
To improve the knock sensor software and detect abnormal engine bearing noises before potentially serious engine damage occurs, Hyundai is running a servicing program. The Malfunction Indicator Lamp (MIL) will blink continuously if abnormal engine bearing noise is found, and the vehicle will enter Engine Protection Mode, allowing the driver to drive to the closest Hyundai dealer for diagnostic and repair. In the ECM, DTC P132600 will also be noted. In Engine Protection Mode, the car can still be driven for a short while, but it will accelerate more slowly and have a lower top speed. Engine RPMs will be restricted at between 1800 and 2000 RPM.
Massguy
I have two service campaigns on my call. The auxiliary canister has to be replaced, and the other is 966 –
According to the National Highway Traffic Safety Administration, connecting-rod bearings in 128,948 Hyundai Motor America cars, including the 2012 Santa Fe, the 2011 to 2015 Sonata Hybrid, and the 2015 to 2016 Veloster, could prematurely wear out and harm the engine.
The software is made to warn the driver of the vehicle when the bearings are beginning to wear out, before significant engine damage, such as engine failure, occurs. This allows the client to drive their car safely to a Hyundai dealer for inspection and repair.
I had the notion that they used Campaign 953’s software to listen for indications of bearing wear to decide whether or not the engine needed to be changed before I looked these things up. After reading the information on Campaign 966, it appears that the engine replacement is more likely.
The recall campaign 966 is having problems gathering support in my 2021.
For the third time, the recall campaign 966 for my 2021 is having problems getting the patch installed with engine light assistance.
Mechanic’s Helper: Is the check engine light solid, blinking, or both? How soon did you become aware of it?
The first time I kept the car, they picked it up and said it was fine. The second time I kept the car, they picked it up and said it was fine. The third time I had the car for nearly a week, they sent me home, saying it was fine. The fourth time last week, I still have the car.
Mechanic’s Helper: Before I connect you, is there anything else the Hyundai mechanic needs to know? You can be confident that they will be able to assist you.
No, I need a car because there is only one and we need two. I won’t leave till the warranty has been fulfilled on the repair.
We appreciate you taking the time to let us assist you with this issue, and we hope to resolve it shortly.
I’ll need the VIN before I can discover if your car has been subject to any recalls. Are you prepared with it?
Thank you. It doesn’t have any recalls, but as you indicated previously, it does have an open service campaign 966. Software has been updated. This can be updated for you if you bring it to your nearby dealership. It takes around an hour to complete. Can you accomplish that?
Odd, that. They only need to do a software update. Call Hyundai at (###) ###-#### if necessary. They ought to be able to handle it for you.
I’m delighted I was able to assist you today and that I was able to provide you with a suitable response. Please let me know if any aspect of my response is unclear. I want to provide top-notch service, so if there is anything else I can do, kindly let me know. Please feel free to ask me any further questions. I appreciate you visiting our website and giving me the chance to respond to your inquiry.
How the Knock Sensor Detection System Operates
Hyundai is adopting safety measures as a result of COVID-19 to safeguard both our community and our cherished employees. As a result, you might encounter response times that are longer than usual. We appreciate your patience during this trying time.
Customers whose vehicles have been subject to a recall are urged to see an authorized Hyundai Dealer as soon as possible. Customer service is provided free of charge for all campaign fixes. Hyundai has a scheme in place to reimburse you for repairs made to your car as a result of a recall or servicing campaign that you have to pay for out of pocket. Fill out the form below and include any supporting documentation for the repair in order to submit a claim.
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A car service campaign is what?
When a manufacturer proactively recalls products with NON-SAFETY related problems and either fixes them for free or at a discounted price, it is known as a campaign. There are frequently time or mileage restrictions.
What is meant by a service campaign?
It’s likely that you’re not the only one having trouble with the new car you just bought if it has intermittent electrical problems, a sluggish transmission, a dashboard creak, or any other problem.
Chances are excellent that the car manufacturer has heard about the issues and, cross your fingers, has released a technical service notice to its dealers outlining a repair if others are experiencing the same issues with the same vehicle.
Technical service bulletins (TSBs) can address a wide range of problems, including wind noise, water leaks, a loose suspension bracket, programming errors that cause the check engine light to illuminate, and faulty resistors that stop the cooling fan from operating.
Manufacturers are not compelled to inform car owners of TSBs, in contrast to safety recalls. Instead, they send the alerts to the dealers in response to owner complaints that something is broken. That implies that the responsibility for starting a repair rests with the vehicle’s owner.
Because they occasionally only become known to individuals who complain to dealers, “customer service campaigns” can also be referred to as “hidden warranties.”
The NHTSA notification guidelines are not followed by a “customer service campaign.” According to Consumer Reports, the issue is not thought to be a safety one, but the automaker nonetheless releases one to answer complaints and keep the customer satisfied. Widespread issues that arise after the warranty has expired are frequently covered by service campaigns.
A TSB is reported to NHTSA, but not always to car owners, and typically covers a new car oddity; a recall is a safety flaw that must be corrected and customers must be alerted; and a customer service campaign is the least troublesome in terms of the level of safety risk.
Consumer Reports asked Toyota to escalate its customer service campaign for power braking issues in Camry Hybrids from 2007 to 2011 to a recall earlier this week. The NHTSA was looking into consumer complaints when the campaign was launched.
Manufacturers occasionally do inform owners of TSBs and service programs. For instance, Nissan warned customers who purchased 2013 Altima cars and Pathfinder SUVs that a continuously variable automatic transmission belt had the potential to slip and cause gearbox damage. Nissan urged owners to take their cars to a dealer for a free reprogramming of the electrical controls in the transmission.
On the same website where the National Highway Traffic Safety Administration announces safety recalls, consumers may obtain a list of TSBs for their car.
When design, technical, and manufacturing issues are found after the vehicles have undergone the ultimate test—real-world driving—despite comprehensive pre-production testing, manufacturers frequently issue more TSBs during the first model year of a new or updated vehicle. The second year typically sees a decrease in TSBs, and future years frequently see a similar trend.
Nissan, for instance, released 24 TSBs for the new sedan when the Altima underwent a facelift for the 2013 model year. There have only been four 2014 Altima vehicles produced thus yet. Ford also underwent a makeover of the Escape SUV in 2013, and just 22 TSBs have been released thus far for 2014 cars.
As long as the vehicle is still covered by the standard warranty, repairs or changes covered by TSBs are typically performed free of charge for the owner of the vehicle. There may be deadlines for some TSBs or service campaigns.
A special service campaign is what?
When Toyota determines that a particular product or technical issue has to be solved to increase your pleasure as a Toyota customer, a special “Service Campaign” is launched. City Toyota will execute the required inspection and/or repair at no cost to you as a Toyota Authorized Service Center.
Describe Ksds Hyundai.
A significant product improvement campaign is now being carried out by Hyundai Motor America to update the software in a limited number of Hyundai vehicles in order to prevent excessive damage to the connecting rod bearings. Knock Sensor Detection System is the name of this innovative engine monitoring system. It makes use of the already-installed engine sensors to keep an eye out for signs of engine trouble and assists in identifying problems early on.
If you bring your car into our Hyundai dealership close to Port St. Lucie, Florida, we’ll install the newly created engine control unit software for you. This update will be carried out without charging.
Route 60 Your car’s ECU will receive the complementary software update from Hyundai. As a result of severe connecting rod bearing damage, Hyundai is additionally providing an extended warranty to cover engine long block assembly repairs.
What is the most recent Hyundai recall?
Palisade 2020-2021 Hyundai Recall Certain 2020–2021 Palisade vehicles are being recalled by Hyundai Motor America (Hyundai). The wipers could stop working because the windshield wiper motor could stop working. Failure of the windshield wipers can impair visibility and raise the possibility of a collision. The treatment is still being created.
Is a Hyundai from 2022 subject to a recall?
The recall affects 36,417 Model Year 2020-2022 Kia Telluride vehicles and 245,030 Model Year 2020-2022 Hyundai Palisade vehicles (NHTSA ID: 22V-633). Dealership-sold accessories tow hitches could permit moisture into the harness module, leading to a short circuit.
Does Hyundai provide free engine replacements?
According to a recent class action settlement, millions of people who drive Hyundai or Kia vehicles may be entitled to a free replacement engine.
Will Hyundai pay for the replacement of my engine?
You may be covered by this class-action lifetime guarantee and qualified for a free engine replacement if you own a car with a Hyundai Theta II 2.0-liter turbo or 2.4-liter naturally aspirated engine.
What is a campaign for volunteer service?
Nissan is requesting the return of more than 104,000 of its Juke crossovers in order to address an engine timing chain problem.
On Thursday, the carmaker revealed that it was launching a voluntary servicing program for 104,439 Jukes from the 2011 to 2013 model years. According to Nissan, the vehicles’ timing chain has to be replaced. Additionally, the crank sprocket and chain guide will be changed.
Nissan will make the repairs without charging you anything. If the announcement made on Thursday applies to their Juke, owners will be contacted this month.
According to the automaker, no incidents of accidents or injuries as a result of faulty timing chains have been documented.
In contrast to a government-mandated recall, a voluntary service campaign addresses a flaw that does not yet pose a safety danger but still requires the automaker’s attention.
The statement from Nissan comes after General Motors’ earlier in the day revelation that it was recalling 2.7 million vehicles in the US due to a number of problems.
Approximately 17 million vehicles have been recalled this year as of Thursday’s count, breaking the previous record set by the industry in 2004 when 30.8 million vehicles were recalled.