Is Hyundai Blue Link Down?

Simply enter your vehicle’s VIN number below and click “Check VIN” to see if your car is affected by the 2G or 3G Wireless Sunset. Please read the crucial information below if your vehicle is affected.

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A 2G or 3G cellular network is necessary for the Hyundai Bluelink devices in the impacted vehicles to access Bluelink services1,2. These cellular networks are looked after by wireless service providers not under Hyundai’s or Hyundai Bluelink’s authority. The wireless service provider of the network enabling the usage of Hyundai Bluelink devices in the impacted vehicles recently declared that it will stop providing 2G and 3G cellular network service by January 1, 20232 due to advancements in telecommunications technology over time.

We regret that Hyundai Bluelink on some 2012–2018 vehicles will become inactive as a result of the network termination and that customers won’t be able to use Bluelink services after January 1, 2023, depending on how your vehicle is impacted2. Other models from 2015 to 2018 will also stop functioning if they don’t get a crucial software update. In order to give affected Hyundai Bluelink clients the longest possible service period prior to the network’s shutdown for those whose services will be unavailable, we have modified our service plans.

How is the Bluelink 2G Service doing?

A 2G cellular network is necessary for the connected car services hardware (also known as the “Hyundai Bluelink device”) in specific 2012–2016 automobiles. The 2G network service will end on January 1, 2023, according to Aeris Communications, the cellular service provider that permits the usage of these Hyundai Bluelink devices. Hyundai is not in charge of this discontinuation.

  • How is the Bluelink 3G Service doing? A 3G cellular network is necessary for the connected car services hardware (also known as the “Hyundai Bluelink device”) in specific 2015–2018 automobiles. The 3G network service will end on January 1, 2023, according to Verizon Wireless Communications, the wireless service provider that permits the usage of these Hyundai Bluelink devices. Other 2015–2018 models make use of a similar technology called “SVLTE,” which will also be phased down, however these vehicles can continue to operate as long as they get a significant software update before the end of 2022. The network modifications are beyond Hyundai’s control.
  • Which automobiles are affected?

All vehicles equipped with Bluelink from 2012 to 2014, all Hyundai Genesis and Sonata with Navigation equipped vehicles from 2015, and all Santa Fe, Equus, Elantra, Elantra GT, Veloster (Non-Navigation) and Sonata Hybrid equipped vehicles from 2016 that have Bluelink equipped.

Which Bluelink features suffer from this?

In vehicles that are unable to get the software update, all Hyundai Bluelink services—including safety and security features like Automatic Crash Notification (ACN), SOS Emergency Assistance, Roadside Assistance, and Stolen Vehicle Tracking—will deactivate. If the upgrade is not finished by the end of 2022, the services for vehicles that can get it will stop working.

When will this become active?

By January 1, 2023, Bluelink services won’t be available in the impacted vehicles.


  • All Hyundai Bluelink services, such as Automatic Crash Notification (ACN), SOS Emergency Assistance, Roadside Assistance, and Stolen Vehicle Tracking, will be turned off.

On January 1, 2022, the Blue Link functions in the impacted automobiles will stop working.

According to a letter delivered to dealerships, Hyundai will stop supporting its Blue Link telematics technology in older vehicles after 2021, as was first revealed by CarsDirect. The business plans to disable the Blue Link systems in Hyundais with model years 2012 through 2016 on January 1, 2022.

The letter states that the 2G cellular service that drives the system will no longer be supported by the system’s network supplier, Aeris Communications. In effect, this implies that many of the Hyundais’ safety and security measures will be turned off. Roadside assistance, SOS emergency assistance, stolen car tracking, and automated collision warning are some of these services.

All 2012-2014 Hyundai models, the majority of 2015 models (apart from the Sonata and Genesis sedans with navigation), and the 2016 Sonata Hybrid, Equus, Elantra, Elantra GT, Santa Fe, and Veloster models without navigation are on the list of Hyundai vehicles with Blue Link that are affected.

The automaker responded to our request for comment with the following statement:

These wireless service providers, who are not under the authority of Hyundai or Hyundai Blue Link, maintain the cellular networks. The wireless service provider of the network that permits the use of 2G Hyundai Blue Link devices recently announced that it will stop providing 2G cellular network service by December 31, 2021, as a result of advancements in telecommunications technology throughout time. Any trouble this may create is much regretted.

It is, to put it mildly, intriguing that contemporary technologies in our vehicles, which we depend on every day, might be overnight judged obsolete. To that aim, a complimentary three-year Blue Link membership is included with all current Hyundai cars. It offers features like remote car finder, on-demand diagnostics and alarms, and remote start with climate control.


What the official Hyundai dealer employee who was “in the know” informed the OP is therefore false. If so, this is yet another thing about Hyundai dealerships that frightens me.

Just a tiny amount of common sense will do. There is a notice in the Bluelink manual itself that reads: “WARNING: A SELECTION OF 2018 AND OLDER VEHICLES USE 3G WIRELESS TECHNOLOGY, WHICH IS SUPPOSED TO BE DISCONTINUED BY CELLULAR NETWORK CARRIERS AFTER 2022. Such vehicles might not be updated to support other technologies and won’t be able to connect to BlueLink services after 2022.”

According to that claim, none of their vehicles produced after 2018 employ 3G. They most certainly wouldn’t be distributing brand-new vehicles equipped with 3G technology, which is being phased out this year.

Warnings and caveats would be prominently displayed on their website if they were somehow shipping brand-new cars in 2022 that were still only using 3G. There aren’t any cautions or disclaimers since they aren’t. Let those who drive vehicles manufactured in the middle to late 2010s, who are truly impacted, worry about this. You can be confident that brand-new models from the past five or more years are in good shape.

You now have yet more excuse not to pay attention to salespeople or vehicle dealers in general in regards to their comments. Conduct independent research on everything. The rest can be filled in by common sense.

If my Hyundai has Blue Link, how can I know?

Which Hyundai models come with Blue Link? Blue Link launched on the 2012 Sonata and is currently available on most 2013 and newer Hyundai vehicles. Blue Link is not available in vehicles manufactured after 2013, such as the 2013-2017 Accent, 2013 Elantra sedan, and 2013 Tucson.

How can my Hyundai Blue Link be fixed?

I received a solution from customer support if your car won’t connect to Blue Link (has never connected or stopped for any reason). My new Palisade was never functional.

-Start the car, then turn off Bluetooth and any other mobile devices that are connected.

The tuner knob has a little hole next to it. For 15 seconds, use a paper clip or pen to push and hold it in. It will restart the navigation system.

-Click Blue Link settings, then click Activate Blue Link after selecting the Setup option. Within a few seconds, it ought to be connected and ready to use.

What is the annual cost of Hyundai Blue Link?

Bluelink offers the Connected Care, Remote, and Guidance packages. Following the trial time, each package can be purchased for $99 year or $9.90 monthly. All new Bluelink-equipped vehicles receive a free trial of the Connected Care Package. There aren’t any a la carte options available right now.

Without Blue Link, can I remotely start my Hyundai?

No, only Hyundai vehicles with push-button start key fobs and either an automatic transmission or a dual clutch transmission are eligible for the remote start option (DCT). Even said, not all models provide Remote Start. In addition, using Remote Start requires a Blue Link Remote Package membership.

How do I activate Blue Link?

You might need to activate Hyundai Bluelink now that you have a membership in order to take advantage of all of its wonderful features. Start off by doing the following:

  • 1) Switch to the primary multimedia screen of your car and choose “Settings.”
  • Choose “Bluelink Settings” in step two.
  • 3) Choose “Service Activation” under Bluelink Settings.

If you have any inquiries about this procedure, call Bluelink Customer Care at 855-225-8354.

Is it possible to install Blue Link aftermarket?

It is not possible to install the blue link feature aftermarket. We do not advise installing an aftermarket sunroof on the automobile because doing so could cause the vehicle’s warranty to expire.

Exists a Blue Link substitute?

We have collected a list of products, including NetSuite, Acumatica, QuickBooks Desktop Enterprise, and Sage Intacct, that reviewers deemed to be the best overall substitutes and rivals to Blue Link ERP.

What does Blue Link mean?

Your Hyundai will no longer be a just functional vehicle. Because it now has Bluelink, a platform that makes it simple for important information to flow between you and your automobile. It is an artificial intelligence-based device that improves your safety, security, and convenience. It has an integrated SIM card and a 24-hour call center. It can easily carry out a variety of tasks. Bluelink, in summary, is created to improve the connected driving experience.

Do Hyundai automobiles have WiFi?

The first Hyundai model to offer In-Car Wi-Fi, which gives Hyundai vehicles quick, secure in-vehicle internet connectivity, is the 2023 Hyundai Palisade.

Hyundai owners may now purchase a data package through Verizon to bring in car support, eliminating the requirement for them to utilize their own smartphone as a hotspot.

Hyundai customers can connect up to 5 devices with In-Car Wi-Fi Hotspot. Passengers can use this to access social networking platforms, game apps, music and movie streaming services, or even to conduct business while driving.

Customers of Hyundai Bluelink are eligible for a three-month or three-gigabyte free trial (whichever comes first).

Make sure you have Bluelink enrollment.

In the driving steps:

Start by going to the “Home” screen.

2. Choose “Setup,” “Data/Network,” and “Wi-Fi Hotspot.”

3. Verify Wi-Fi Hotspot is activated.

4. On your mobile device(s), choose the Wi-Fi hotspot name associated with the vehicle from the list of available networks, and enter the password shown on the vehicle’s screen.

Available settings are:

  • SSID: The owner can modify this parameter, which modifies the network name.
  • Password – The owner sets this to safeguard the car’s Wi-Fi hotspot with a password.
  • Frequency Bands – The owner can choose between 2.4GHz and 5GHz.

Questions and Answers:

What is a Wi-Fi hotspot in a car?

The Verizon-powered In-Car Wi-Fi Hotspot offers in-car internet connection. You can connect up to 5 devices (such as laptops, gaming consoles, smartphones, and tablets) to the internet to browse the web, stream media, or play video games.

  • How much does an in-car Wi-Fi hotspot cost?
  • Which Hyundai models are Wi-Fi hotspot compatible?
  • How are In-Car Wi-Fi hotspot accounts managed?
  • How should I do if my in-car Wi-Fi hotspot breaks down?