Is Hyundai Blue Link Being Discontinued?

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A 2G or 3G cellular network is necessary for the Hyundai Bluelink devices in the impacted vehicles to access Bluelink services1,2. These cellular networks are looked after by wireless service providers not under Hyundai’s or Hyundai Bluelink’s authority. The wireless service provider of the network enabling the usage of Hyundai Bluelink devices in the impacted vehicles recently declared that it will stop providing 2G and 3G cellular network service by January 1, 20232 due to advancements in telecommunications technology over time.

We regret that Hyundai Bluelink on some 2012–2018 vehicles will become inactive as a result of the network termination and that customers won’t be able to use Bluelink services after January 1, 2023, depending on how your vehicle is impacted2. Other models from 2015 to 2018 will also stop functioning if they don’t get a crucial software update. In order to give affected Hyundai Bluelink clients the longest possible service period prior to the network’s shutdown for those whose services will be unavailable, we have modified our service plans.

How is the Bluelink 2G Service doing?

A 2G cellular network is necessary for the connected car services hardware (also known as the “Hyundai Bluelink device”) in specific 2012–2016 automobiles. The 2G network service will end on January 1, 2023, according to Aeris Communications, the cellular service provider that permits the usage of these Hyundai Bluelink devices. Hyundai is not in charge of this discontinuation.

  • How is the Bluelink 3G Service doing? The connected car services hardware (“Hyundai Bluelink device”) in certain 2015-2018 automobiles requires a 3G cellular network. The 3G network service will end on January 1, 2023, according to Verizon Wireless Communications, the wireless service provider that permits the usage of these Hyundai Bluelink devices. Other 2015–2018 models make use of a similar technology called “SVLTE,” which will also be phased down, however these vehicles can continue to operate as long as they get a significant software update before the end of 2022. The network modifications are beyond Hyundai’s control.
  • Which automobiles are affected?

All vehicles equipped with Bluelink from 2012 to 2014, all Hyundai Genesis and Sonata with Navigation equipped vehicles from 2015, and all Santa Fe, Equus, Elantra, Elantra GT, Veloster (Non-Navigation) and Sonata Hybrid equipped vehicles from 2016 that have Bluelink equipped.

Which Bluelink features suffer from this?

In vehicles that are unable to get the software update, all Hyundai Bluelink services—including safety and security features like Automatic Crash Notification (ACN), SOS Emergency Assistance, Roadside Assistance, and Stolen Vehicle Tracking—will deactivate. If the upgrade is not finished by the end of 2022, the services for vehicles that can get it will stop working.

When will this become active?

By January 1, 2023, Bluelink services won’t be available in the impacted vehicles.

Disclaimers:

  • All Hyundai Bluelink services, such as Automatic Crash Notification (ACN), SOS Emergency Assistance, Roadside Assistance, and Stolen Vehicle Tracking, will be turned off.

On January 1, 2022, the Blue Link functions in the impacted automobiles will stop working.

According to a letter delivered to dealerships, Hyundai will stop supporting its Blue Link telematics technology in older vehicles after 2021, as was first revealed by CarsDirect. The business plans to disable the Blue Link systems in Hyundais with model years 2012 through 2016 on January 1, 2022.

The letter states that the 2G cellular service that drives the system will no longer be supported by the system’s network supplier, Aeris Communications. In effect, this implies that many of the Hyundais’ safety and security measures will be turned off. Roadside assistance, SOS emergency assistance, stolen car tracking, and automated collision warning are some of these services.

All 2012-2014 Hyundai models, the majority of 2015 models (apart from the Sonata and Genesis sedans with navigation), and the 2016 Sonata Hybrid, Equus, Elantra, Elantra GT, Santa Fe, and Veloster models without navigation are on the list of Hyundai vehicles with Blue Link that are affected.

The automaker responded to our request for comment with the following statement:

These wireless service providers, who are not under the authority of Hyundai or Hyundai Blue Link, maintain the cellular networks. The wireless service provider of the network that permits the use of 2G Hyundai Blue Link devices recently announced that it will stop providing 2G cellular network service by December 31, 2021, as a result of advancements in telecommunications technology throughout time. Any trouble this may create is much regretted.

It is, to put it mildly, intriguing that contemporary technologies in our vehicles, which we depend on every day, might be overnight judged obsolete. To that aim, a complimentary three-year Blue Link membership is included with all current Hyundai cars. It offers features like remote car finder, on-demand diagnostics and alarms, and remote start with climate control.

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What the official Hyundai dealer employee who was “in the know” informed the OP is therefore false. If so, this is yet another thing about Hyundai dealerships that frightens me.

Just a tiny amount of common sense will do. There is a notice in the Bluelink manual itself that reads: “WARNING: A SELECTION OF 2018 AND OLDER VEHICLES USE 3G WIRELESS TECHNOLOGY, WHICH IS SUPPOSED TO BE DISCONTINUED BY CELLULAR NETWORK CARRIERS AFTER 2022. Such vehicles might not be updated to support other technologies and won’t be able to connect to BlueLink services after 2022.”

According to that claim, none of their vehicles produced after 2018 employ 3G. They most certainly wouldn’t be distributing brand-new vehicles equipped with 3G technology, which is being phased out this year.

Warnings and caveats would be prominently displayed on their website if they were somehow shipping brand-new cars in 2022 that were still only using 3G. There aren’t any cautions or disclaimers since they aren’t. Let those who drive vehicles manufactured in the middle to late 2010s, who are truly impacted, worry about this. You can be confident that brand-new models from the past five or more years are in good shape.

You now have yet more excuse not to pay attention to salespeople or vehicle dealers in general in regards to their comments. Conduct independent research on everything. The rest can be filled in by common sense.

Massguy

We want to let you know how the functions of Hyundai Blue Link in your 2014 Hyundai will be affected by impending changes to third-party cellular networks.

A 2G cellular network is necessary for the Hyundai Blue Link device in your car to access Blue Link services1,2. These wireless service providers, who are not under the authority of Hyundai or Hyundai Blue Link, maintain the cellular networks. The wireless service provider of the network that allows you to use your Hyundai Blue Link device recently announced that it will stop providing 2G cellular network service by December 31, 2021, as a result of advancements in telecommunications technology over time.

We regret that as a result of the network shutdown on December 31, 2021, your Hyundai Blue Link device will stop functioning and you won’t be able to access Blue Link services2. We have modified our service plans to give impacted Hyundai Blue Link clients the longest possible service period prior to the network’s shutdown. Hyundai Blue Link yearly membership renewals will therefore no longer be possible after February 23, 2021, and, unless you decide to cancel, will automatically renew to a Service Plan with month-to-month pricing in order to access Blue Link services until December 31, 2021. Due to the fact that all month-to-month memberships will be charged at the same rate as the yearly pricing, there won’t be a price rise as a result of this move.

Used Hyundais’ Blue Link is destroyed by 5G rollout

Nothing can be done to prevent Blue Link from becoming obsolete in older used Hyundai models by the end of 2021.

Blue Link will no longer be available in used models as of December 31, 2021, Hyundai has informed its subscribers. It is a casualty of the expansion of 5G across the country.

Hyundai has informed customers that the wireless provider of the network powering Blue Link will stop offering 2G service. Without it, Blue Link just stands out as a flashy brick on your dashboard.

According to a spokeswoman for Hyundai, “These wireless service providers, who are not under the jurisdiction of Hyundai or Hyundai Blue Link, maintain the cellular networks. Any trouble this may create is much regretted.” He said that it’s because communications technology has evolved over time.

The business declined to clarify if Blue Link clients had any other options in this circumstance. Both hardware and software don’t seem to be able to solve the issue. Simply put, the Blue Link appears to die on New Year’s Day in older Hyundais.

It looks that 2016 models and older are the threshold. Models released in 2017 and after feature 3G service, but when do those models stop being relevant in terms of technology?

Commenters on a Reddit site voiced disappointment over the loss of the automobile finder feature, which was one of the Blue Link’s most well-liked features. In order to reclaim their Hyundais in the event that they are stolen, it is more important to be able to find the car in a mall parking lot.

According to a Reddit user, “I live in Chicago, where there are a growing number of carjackings, so having the car tracked and having Blue Link cut the automobile off with a police report was excellent insurance. Now I’m thinking twice about keeping the automobile.”

This brings up a crucial warning for people who are buying or selling secondhand Hyundais. Hyundai used car values are altered as a result. Consider that before deciding on a price or submitting an offer. Sadly, it also has an impact on trade-in value, thus the Chicago Reddit user confronts problems in addition to the absence of technology.

This year, Blue Link turns ten (and I wrote about it a decade ago). It has been a well-liked feature. Hyundai stated that in its first five years, Blue Link processed more than 90,000,000 client queries. More than 22 million times have subscribers remotely started their Hyundais, and more than 2.5 million times have subscribers remotely closed their doors.

How do you feel? Does the loss of Blue Link make older Hyundais less desirable? Use Blue Link, do you? Comment below.