Reimbursements are examined and handled within 60 days of obtaining your necessary paperwork. Proof of payment and proof of repair are both required documents. Examples of each are orders from a Stellantis dealer or independent repair facility that include information about the facility’s contact details, parts, labor, and taxes.
Hyundai is adopting safety measures as a result of COVID-19 to safeguard both our community and our cherished employees. As a result, you might encounter response times that are longer than usual. We appreciate your patience during this trying time.
Customers whose vehicles have been subject to a recall are urged to see an authorized Hyundai Dealer as soon as possible. Customer service is provided free of charge for all campaign fixes. Hyundai has a scheme in place to reimburse you for repairs made to your car as a result of a recall or servicing campaign that you have to pay for out of pocket. Fill out the form below and include any supporting documentation for the repair in order to submit a claim.
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In This Article...
LC66
On her way to work in the early days of November 2021, my wife’s 11-month-old 2020 Hyundai Santa Fe SEL 2.0T began to hesitate and spit unlit fuel and black smoke out of the exhaust. The MIL light was on the dash as she drove it the two miles back to her house in limp mode.
The service department at my local dealer informed me they would not be able to even look at the car for 5 to 10 days when I called because we were scheduled to go for a long weekend camping vacation the following day (Thursday). I had it towed to another dealer, who told they wouldn’t be able to look at it for “a couple of days.” I asked for a loaner car, but was informed that they couldn’t provide me one until they examined the vehicle and determined the issue. Therefore, I paid for the rental of a mid-size SUV from National so that the family could go camping. For five days, the rental cost me $284.
On Tuesday (5 days later), the Hyundai dealer contacted to inform me that the MIL was a cylinder misfire and that a defective fuel injector will be replaced as part of the warranty. When I asked for a loaner vehicle, they provided me with an Enterprise Rental that they would cover. The dealer needed an additional 10 days to fix the car. The Service Agent told me Hyundai would probably cover it if I submitted a claim, and he gave me the Hyundai website to do so when I inquired if they could pay for the rental car I had to use while waiting for the warranty repair diagnostic. I did file the claim the following day, and when I tried to check on its status via phone call and EMAIL, I was getting the runaround about needing to upload the necessary paperwork (rental agreement, Hyundai Dealer Repair Invoice, etc.). Everything was uploaded many times), and the response time could take up to 90 days. I received no response from Hyundai after 90 days.
tntrmskd
I’m sorry you’re having such a hard time. Dealing with significant issues with a brand-new car can be challenging enough without having to rush to locate another mode of transportation. My vehicle wasn’t a dealer loaner. The dealer was being compensated for the rental since Hyundai approved it. Uncertain about the reason for your dealership’s lack of authorization.
My initial post was regarding the $35/day rentals that Hyundai authorizes. Now that certain dealers collaborate with companies like Enterprise, Hertz, etc., the client experience is rather seamless. My dealer did not, but they did have a fleet of “loaners” (which, after speaking with the service consultant, I learned were actually “in-house rentals,” meaning they received payment from Hyundai for the rental charge). To cut a long story short, I am currently a passenger in one of their Sonatas and will probably remain there for the next week or so while they ship a new transmission. Although I don’t love it, it is significantly superior to the $35 POS base model Versa that I purchased from Enterprise.
Why did Hyundai recall some cars because of an engine problem?
Hyundai has recalled more than one million vehicles in close collaboration with NHTSA to resolve a manufacturing problem that might result in engine failure and, under some conditions, an engine fire.
There have been occurrences of stalling, which means the engine may stop operating while the car is being driven, even though the majority of events involving impacted vehicles have only had engine knocking.
Importantly, drivers can continue to manage their vehicles in this scenario since the airbags, steering, and brakes all continue to function.
Drivers are typically warned by warning lights and sounds as soon as an engine fails, and even if the engine may hesitate at first, they should have enough time to take the car off the road safely.
There is no cost or charge reimbursement included in the Hyundai Roadside Assistance Program.
Will Hyundai pay for the towing?
Services rendered Hyundai strives to make ownership as stress-free as possible, which is why we give every new vehicle 5 years of Roadside Assistance at no additional cost. For the following services, we’ll dispatch assistance 365 days a year, around the clock: Towing
How can I make a Hyundai warranty claim?
How to receive warranty service for your Hyundai: the Hyundai’s VIN number can be located. Speak to a Hyundai dealer. To schedule an appointment and have your Hyundai repaired, adhere to the instructions provided by the dealer.
Hyundai fixes recalls for no cost.
SERVICE CAMPAIGNS AND SAFETY RECALLS information regarding the fix; The repairs will be carried out for FREE by your selected Hyundai dealer.
Is Hyundai the subject of a class action lawsuit?
A new class action lawsuit in Illinois filed against Kia and Hyundai makes this assertion.
Yvette Davis was proud of herself when she was finally able to purchase and claim ownership of this 2011 Hyundai Sonata after years of financial hardship.
On August 28, Davis’ pride was dashed when she went outside and saw that her automobile had been taken from in front of her house.
Davis started his investigation after filing a police report. She discovered that numerous class action lawsuits have been brought against Hyundai and Kia around the nation, arguing that the lack of an immobilizer is the reason the vehicles are so simple to steal.
Then CBS 2 discovered that one had recently been filed in federal court in Chicago for Illinois as well.
The lead attorney for the Illinois complaint and a dozen others, Ken McClain, alleges that Hyundai and Kia did not install the immobilizers to keep the cost of the vehicles low.
Kia and Hyundai have been aware for some time that not installing an immobilizer disadvantages their vehicles, according to McClain.
She is, nevertheless, among the fortunate. She recently received a letter informing her that her Sonata was being held in a city impound lot. Driveable despite damage.
But she doesn’t have any money to fix it because her sole insurance is liability. She was placed in touch with the class action lawsuit’s attorneys by CBS 2.
People who have had their Kias or Hyundais stolen are included in the lawsuits, according to McClain.
“We will be looking to have them reimbursed,” McClain said. “We will have different kinds of people with damages, including those who have had their cars taken.”
There are 13 claims against Kia and Hyundai, with McClain serving as the lead counsel in at least three of them. Both Hyundai and Kia were contacted by CBS 2 and asked for an interview or a response. Both stated that they do not speak on ongoing legal disputes.
Is a Hyundai warranty applicable to a rental car?
You may purchase an extended Hyundai warranty from a nearby dealership whenever your Hyundai bumper-to-bumper warranty expires, or even earlier if you want to plan ahead. Your current protection with the automaker is extended by the Hyundai Protection Plan Vehicle Service Contract. Three tiers of protection, each lasting up to 10 years or 100,000 miles, are available.
- Platinum: Covers more than 1,500 original Hyundai parts with bumper-to-bumper coverage.
- Gold: Coverage for the powertrain with certain additional safeguards, including the electrical, temperature control, fuel, shock, and suspension systems.
- Powertrain: The engine, transmission, and drive axle are covered by a basic warranty.
The Hyundai extended warranty covers a variety of parts in addition to trip interruption insurance, towing, and rental car reimbursement up to $35 per day for 10 days.
In addition, you can include the cost in your current auto finance. You will finish up paying interest on the coverage if you do this, so keep that in mind.
Hyundai offers rental cars during recalls, right?
Make an appointment with your local Hyundai dealer to get your car evaluated right away if any of the symptoms listed above are present in your car.
The inspection process costs nothing and shouldn’t take more than an hour.
If the engine needs to be replaced, dealers will give you a free service loaner car, or Hyundai will give you a free rental car to use while your car is being fixed.
What is covered by the Hyundai 100,000-mile warranty?
Covers replacement or repair of powertrain parts that, under regular use and maintenance, are found to be defective in materials or factory workmanship and were initially produced or installed by Hyundai. Effective with vehicles from the 2004 model year and later model years, coverage is limited to the original owner alone. Coverage is available for original owners and members of their immediate families on models from 1999 to 2003. Powertrain components are covered by the 5-Year/60,000-Mile New Vehicle Limited Warranty for second and/or subsequent owners. excludes coverage for automobiles used for business
What does the Hyundai warranty not cover?
Hyundai vehicles come with bumper-to-bumper warranties that last for five years or 60,000 miles, whichever comes first. The coverage extends to manufacturing flaws that appear despite routine maintenance and operation of the vehicle. This is relevant to numerous chassis, electronic, interior, and outside components. The paint, which is protected for three years or 36,000 miles, is one of the exclusions.
For the first year or 12,000 miles, a few basic service adjustments, parts, and accessories are included. Routine maintenance tasks like replacing filters, wiper blades, burned-out bulbs, and fuses, as well as oil and other fluid changes, are not included. Additionally, the majority of warranty coverage may not apply to modified or damaged automobiles.
Does Remote Start violate Hyundai’s warranty?
No, because the Magnuson Moss Warranty Act prohibits car dealerships from altering or nullifying your warranty if you want to add aftermarket equipment to your vehicle, this is not possible. Therefore, installing a Compustar aftermarket remote starting on your car won’t have any impact on the manufacturing warranty at all.
What are some typical Hyundai issues?
Since the engine is the heart of the car, having a malfunctioning one can be irritating and, frequently, scary. Engine issues with Hyundai automobiles are frequently reported. These issues can range from ticking or strange noises to stalling, cutting out, or seizing. The 2011 and 2012 Hyundai Sonata appear to have been most affected by these problems. Both the Sonata and Elantra have a history of internal electrics problems, which can lead to improper engine operation. To get you back on the road, any engine problems should be fixed right away.