Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response professional will remotely open the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.
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What the BMW Intelligent Emergency Call system looks like in action
If you drive a modern BMW, you may have noticed that there is a ‘SOS’ button directly above the rearview mirror. The majority of you presumably have questions about what it does and how it might be useful. However, we never had the necessity or – hopefully – the curiosity to even press the issue. BMW made a brief video that they posted to YouTube that explains what the button performs in detail.
Over the past ten years, numerous versions of the BMW Intelligent Emergency Call system have been installed on BMW vehicles. In the event that something goes wrong or you are in an accident, it is intended to notify the emergency services. Rescuers can arrive prepared for any scenario thanks to the system’s ability to diagnose the vehicle and transmit pertinent information with them. Relevant information will be supplied along with an emergency call.
The information transmitted could include the car’s precise location right now (as determined by GPS coordinates), the number of airbags that have been deployed, and an assessment of the accident’s severity. Your call might be routed to a BMW call center or straight to the authorities, depending on where you are right now. Given that the regulatory body has already passed a legislation in this regard, all of this technology will undoubtedly become common in the EU over the next years.
You must first tap to open the cover flap in order to activate the BMW Intelligent Emergency Call system. Once the LED in the button region is lit up green, push and hold the SOS button. The mechanism might automatically activate in an emergency. You can also use the SOS button to report an emergency even if you are not directly involved in it.
Explaining the BMW SOS Call System
A lot of contemporary BMWs come with an SOS call system, and occasionally an intelligent emergency call system as well. This function is designed to help drivers wherever and at any time.
It notifies the BMW Assist response center of the position and any pertinent data. Then, a response professional can save valuable time by calling the police and the ambulance services.
The cover is opened by pressing the SOS button, which is placed above the rearview mirror. The system is activated by pressing the red SOS button, and a green LED turns on.
The response specialists will speak with the motorist to ascertain what assistance is required. The professional can alert emergency contacts linked to BMW roadside help, deploy emergency personnel to the area, and, if necessary, give emergency directions to the closest police station and hospital.
In the event of a collision, crash sensors trigger an emergency call to the BMW call center. Location of the car, potential injuries, and other data are automatically supplied in order to arrange the deployment of emergency services. After evaluating the circumstance, the response professional will take the required actions to offer support.
The BMW SOS Call System Malfunction guide should be useful to you. For additional assistance with your BMW, consult these troubleshooting and repair instructions.
Has anyone ever used the SOS button?
Has anyone ever pressed the roof console’s SOS button? Do they know your location when you phone them? I’m curious what occurs. Can they make a police report for you? etc
It immediately connects to BMW Assist. If you need emergency services, they call for you and put you through; if not, they take care of everything you need that they can provide you with. In theory, a significant crash (i.e., sensors telling the car it has crashed) will activate the Emergency Services Response automatically, along with GPS Location, if BMW Assist is activated (120 quid subscription p.a. after initial 3yr free period), but I’ve heard of situations where it hasn’t happened. But a number of factors, including a weak 3G signal or damaged communication boxes, could be to blame.
I’ve only ever used it when I’ve broken down, and they were quite helpful in connecting me with BMW Emergency Services (roadside assistance) so they could arrive as soon as possible.
Then you are unable to use it as a concierge. You really receive a concierge service with a BMW, or am I mistaking my Amex card for a concierge service when I say, “I need a dinner reservation in Manchester tonight?”
Instead of pressing the SOS button when my tire pressure warning light came on, I used BMW Assist. I had just returned from Aberdeen to Birmingham, it was late at night, it was pouring rain, and it was dark, so I wasn’t totally sure of my specific location. They were able to figure out where I was parked.
When they couldn’t get a replacement tire locally late at night despite their best efforts (255,35,19 runflat), they put me on a low loader and drove me back home.
Do not be afraid to hit the button; nothing bad will occur, and it will notify you of the outcome. Simply be polite and let them know you’re testing the button while saying “thank you” for their help. Knowing what to anticipate is helpful.
What occurs when I push the SOS button on my BMW?
This crucial service operates by transmitting the BMW Assist response center your position and any pertinent data. When time is of the essence, a response specialist can make crucial time-saving calls to emergency services like the police and EMTs there.
How does the BMW SOS work?
- Dial 1-877-332-4BMW (800-332-4269)
- From the ConnectedDrive menu’s BMW Assist section or through the BMW Connected app, choose BMW Roadside Assistance.
- pressing the BMW Assist SOS button on your car
What occurs when a car’s SOS button is pressed?
When your vehicle breaks down due to a dead battery, flat tire, running out of gas, or the need to be towed, pressing the SOS button will immediately connect you with the response center.
Is BMW SOS a paid service?
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
How does a car’s SOS function?
In more and more vehicles today, the SOS button is connected to eCall. When your car is in an accident, the eCall technology immediately alerts the emergency services. Additionally, you can manually contact the emergency services by hitting the SOS button. Please take note that you should only press this button in an actual emergency.
How do I remove my car’s SOS?
Select “Screen lock” from the Security menu in Settings after going there. Choose “None” next, and when prompted, click “Yes.” When you unlock your device the following time, you should see your brand-new lock screen, and that annoying “Emergency Call” button should finally be gone.
(Samsung image credit) When you press the power button on your phone five times in a row, the Emergency SOS feature on Xiaomi phones will send a message. This won’t include any images or audio recordings, but it will communicate your position and an SOS message.
Turn off the engine, then turn it back on to turn off the SOS alert. The headlights should then be turned on and left on for two minutes. Then shut them off and lock the door.
Why is my car’s SOS light on?
It is possible to turn on Safety Connect(r) by looking for the green light. All recently purchased vehicles should have the green light on the Safety Connect(r) system before you drive away from the dealership. The green light will blink on and off when you are connected with a response center agent.
What does SOS mean?
Some individuals believe that our name’s “SOS” stands for “Save Our Souls,” “Send Our Succor,” or “Save Our Ship.” However, the International Morse Code distress signal used with maritime radio systems is where the term “SOS” first appeared. Three dots, three datums, and three more dots make up the Morse Code signal for “SOS,” which is “S-O-S.” The phrase “Save Our Ship” was apparently created by sailors to call out for assistance from a ship in trouble.
While SOS Children’s Villages seeks money to support children in other nations, SOS Children’s Village BC raises money to support the numerous kids in British Columbia’s foster care system (we do not receive any funding from the international organization). There are currently 140 million children without a living parent or both in the world, and this figure is anticipated to rise. Many of these kids don’t have homes, and the majority of them lack access to clean water, food, and medical care.
SOS Children’s Villages continues to assist children in 137 nations, including Canada, which is just one of them. SOS Children’s Villages is now caring for more than 65,000 vulnerable kids through its network of over 560 SOS Villages. SOS calls have also been heard in the neighborhoods around the SOS Villages, and more than a million children and adults are receiving daily assistance in more than 2,800 SOS Family-Based Care facilities around the world.
It can be easily overwhelmed and diminished by the cacophony brought forth by the tension and complexity of our own lives.