BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
In This Article...
Mobile Care BMW: What is it?
With a variety of functions, BMW Teleservices can help when your BMW needs repairs or maintenance. For instance, choosing “Mobile Care” in the ConnectedDrive menu puts you in touch with our BMW Roadside Assistance team, who can help you identify the issue and dispatch aid as needed.
Where can I have my BMW serviced?
You now have a brand-new car and a BMW warranty that is solid. You have every right to take your car to any shop for maintenance as the owner. However, you must confirm that their license is valid and that they will adhere to the same principles of the manufacturer’s repair schedule that you were given.
This information indicates that the servicing of your automobile must take place within a certain time frame and that the shop you have selected must utilize components and lubricants made by your car’s manufacturer.
Advice: After servicing is complete, make sure you save all receipts and invoices you receive in order to show that your automobile was serviced using the proper tools and that you followed your service plan.
However, BMW has the legal authority to insist that they be the only manufacturer to work on your vehicle if necessary repairs must be made. They have the right to tell you this, and it can put you in a wonderful position because they will be paying for the job rather than you having to pay for it yourself.
However, you have the legal right to select the garage of your choice if the necessary work on your car must be paid for out of your own pocket.
Can any shop service a BMW?
If you’re reading this, it’s likely that you’re looking for information on whether you have to take your BMW to the dealer for maintenance or an oil change. Can I take my BMW to any mechanic? is a question you may have already questioned yourself. In summary, you can take your BMW to whichever mechanic you choose for maintenance and oil changes. There is a little more to it than that, but overall, you are under no need to visit the BMW dealer ever again if you choose not to.
You must keep in mind that not all mechanics are certified to operate on your BMW, even though you have a choice in who does so. Even though all modern cars have four wheels, many of them are very specialized, and sometimes that’s where the similarities between various manufactures end. We’re going to go into the specifics of getting your BMW serviced today, including some warning signs you should watch out for. In the end, we’ll provide you with enough knowledge to locate a skilled BMW mechanic in your neighborhood. Since it’s in their best financial interest to have you return to them for everything, including the needless nitrogen for your tires, you probably won’t hear this information from your BMW dealer.
The dealership industry has a little-known secret: “Service and repair” is their “bread and butter.” They make every effort to prevent you from taking your repairs elsewhere because of this. They advocate against independent mechanics since it will put more money in their own wallets even though they are fully aware that they provide the same services for less money. You need to hear this if you’re still wondering, “Can I take my BMW to any mechanic for service?”
Can I use my phone to start my BMW?
With the BMW Digital Key and BMW Digital Key Plus, go keyless. The key fob for your car can be replaced with an iPhone, Google Pixel, or Samsung Galaxy smartphone that is compatible. To lock and unlock, simply touch it to the driver-side door handle. To start the engine, place your device in the wireless charging tray.
Is the cost of BMW servicing worth it?
In comparison to maintenance from independent repair shops, the BMW maintenance plan typically costs more. It might not be worthwhile if you drive fewer than 15,000 miles annually, which is the national average. However, if you use your car a lot, the maintenance plan might be more beneficial.
What advantages does BMW ConnectedDrive offer?
- eCall for BMW Assist. Get the emergency assistance you require.
- Roadside Assistance by BMW.
- Information from traffic cameras.
- Recorder for drives.
- Animal & Pedestrian Detection in Night Vision
Why does BMW servicing cost so much?
Yes, BMW servicing is more expensive than many other manufacturers, whether they are premium or not, once the warranty expires. Over a ten-year period, a BMW may cost $12,000 more to maintain than a Toyota and $5,000 more than a Mercedes-Benz.
Because it’s a German car with specialized parts and technology, maintaining a BMW is pricey. It’s not merely a car to get people from point A to point B; it was designed for driving aficionados. A $400 battery replacement, for instance, might be necessary because the mechanic must register the battery with the engine control module. If not, the battery risk of an early demise since the vehicle won’t “know” how to charge it.
Additionally, the Digital Motor Electronics (DME) system in cars connects countless sensors and controls. A BMW may require a sophisticated method for a simple repair on another vehicle, which increases labor expenses.
Yes, a 3-Series BMW requires pricey maintenance once the manufacturer or certified pre-owned warranty has expired. A used BMW 3-Series typically costs $1,000 to $1,700 per year in maintenance and repairs.
A BMW 328i oil change can cost between $149 and $174, according to RepairPal. Nevertheless, depending on your area and BMW model, you can pay more than that.
How can I acquire a BMW ConnectedDrive for nothing?
All eligible BMW vehicles with the software installed are eligible for free registration with ConnectedDrive. For three years, most BMW vehicles come standard with it. BMW offers the majority of the Digital Services capabilities separately or as a trial since it understands that not all owners will want or require all of the ConnectedDrive functions.
The majority of these have different prices, ranging from PS1 for a one-month trial of real-time traffic data to PS79 for a map update for the My Journey system. BMW, on the other hand, offers four ConnectedDrive packages that range in price from PS59 to PS239 and run for a full year. As the price rises, each bundle includes more ConnectedDrive features.
Only BMWs with the most recent OS7 infotainment system and up receive Apple CarPlay for free, which may surprise some BMW owners. When their BMWs reach their third anniversary, some owners will still be required to pay up to PS265 for Apple CarPlay. In 2020, BMW vehicles finally offered Android Auto connectivity as an option, providing wireless integration to the vehicle’s infotainment system at no additional cost.
How frequently should a BMW be maintained?
A service is a crucial component of any automobile maintenance plan and will help to maximize the lifespan of your BMW by ensuring that your car stays in immaculate condition and performs to the highest quality.
A service will make sure that your vehicle is in good operating order and will also identify any possible problems before they become serious, whether you only need a portion of your BMW repaired or want the entire vehicle inspected.
Contrary to popular assumption, not every BMW requires maintenance at the same mileage point. BMW does advise that you get a service every year, or every 10,000 miles if you use your car a lot.
Does the Wi-Fi in a BMW need a fee?
The BMW ConnectedDrive connectivity plan includes unlimited pleasure surfing at LTE speed among other features. You need a phone provider with wireless charging and at least the most basic Connected Package option to use this service.
Is BMW SOS a paid service?
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
When does BMW ConnectedDrive end?
Select automobiles will no longer be supported for ConnectedDrive services starting in February 2022 due to cellular carriers’ phase-out of the 3G network.
Are brake pads included in the maintenance for a BMW?
The factory-recommended maintenance procedures for brake discs, brake pads, and wiper blade inserts are all covered under the BMW Maintenance Program.
What happens if I push my BMW’s SOS button?
Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response professional will remotely open the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.