BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
In This Article...
What the BMW Intelligent Emergency Call system looks like in action
If you drive a modern BMW, you may have noticed that there is a ‘SOS’ button directly above the rearview mirror. The majority of you presumably have questions about what it does and how it might be useful. However, we never had the necessity or – hopefully – the curiosity to even press the issue. BMW made a brief video that they posted to YouTube that explains what the button performs in detail.
Over the past ten years, numerous versions of the BMW Intelligent Emergency Call system have been installed on BMW vehicles. In the event that something goes wrong or you are in an accident, it is intended to notify the emergency services. Rescuers can arrive prepared for any scenario thanks to the system’s ability to diagnose the vehicle and transmit pertinent information with them. Relevant information will be supplied along with an emergency call.
The information transmitted could include the car’s precise location right now (as determined by GPS coordinates), the number of airbags that have been deployed, and an assessment of the accident’s severity. Your call might be routed to a BMW call center or straight to the authorities, depending on where you are right now. Given that the regulatory body has already passed a legislation in this regard, all of this technology will undoubtedly become common in the EU over the next years.
You must first tap to open the cover flap in order to activate the BMW Intelligent Emergency Call system. Once the LED in the button region is lit up green, push and hold the SOS button. The mechanism might automatically activate in an emergency. You can also use the SOS button to report an emergency even if you are not directly involved in it.
Roadside Assistance by BMW
For four years, BMW Roadside Assistance is free. There is no cap on distance. What time does it start and end?
It starts the day the first owner buys the BMW.
It changes hands between owners and expires once the time frame has passed.
- supply of fuel
- delivering operating fluid
- lock-picking services
- tire replacement
- start-ups for batteries
- immediate towing
both for aid while driving and assistance with the route planning.
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
FAQ
For four years following the purchase of a new model and six years following the purchase of a certified pre-owned model, BMW offers free, round-the-clock roadside support. You’ll all be covered by their insurance even if someone else was operating your car! A
Imagine this: You are driving your Beamer at a late hour when you unexpectedly blow a tire. You’re lost, under pressure, and possibly beginning to feel a bit anxious. The warranty program offered by BMW includes roadside assistance precisely for this reason. A
BMW Roadside Assistance is designed to tackle crises head-on, from flat tires to tows and a host of issues in between.
A
What occurs if I hit the SOS button on my BMW?
Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response professional will remotely open the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.
Does my BMW app need payment?
Additionally, specific features for electric vehicles have been incorporated. The My BMW App is free to download from the Apple App Store and Google Play Store and is compatible with both the Apple iOS and Android operating systems.
Does BMW give discounts to first responders?
We will provide educators and first responders 20% off their subsequent service or repair appointments when they bring their BMW vehicle to our outstanding service center. Our service promotions change frequently.
Is there a subscription fee for BMW?
The microtransactions, according to BMW, “increase vehicle functions.” This is bizarre. BMW currently offers heated car seats as a monthly membership service. Monthly cost: $18; yearly cost: $180 The vehicle will come with all required parts, but a software block must be removed for a fee.
Can I call BMW to have my car unlocked?
In the USA and Canada, you can use the app to contact BMW Assist and request an unlock. After providing your BMW Assist password, they can remotely unlock your vehicle.
How much is a subscription to BMW Assist?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.
What does BMW’s OnStar resemble?
BMW provides a telematic roadside assistance service under the name BMW Assist (also known as MINI Assist). As both GM’s OnStar and Mercedes-Benz mbrace employ the cellular network and Global Positioning telemetry to locate or steer the vehicle, BMW Assist is comparable to both services. Turn-by-turn directions, remote unlocking, car diagnostics, airbag deployment notification, theft recovery, towing or flat tire repair are among services that BMW Assist may offer. In the majority of brand-new BMWs, the servicing is free. It can be bought at a yearly price once it expires. BMW assist is now undergoing a “technical upgrade” in the US as of March 2016, and renewals for MY2013 and earlier vehicles are not being processed. BMW hasn’t given a completion date estimate. The benefits of the Safety or Convenience plans are no longer available to those whose memberships have expired. Members who have active service as of December 31, 2016, will be given the option of either a hardware retrofit to continue service or $200 in compensation for losing service. A certain demographic was excluded from safety and security measures since BMW did not permit renewal for them between March and December 2016.
Are there tracking devices in every BMW?
Today, BMW is using more technology than ever before in their latest vehicles. The 2019 BMW X4, X5, X6 and X7 models can accommodate trackers that allow you the freedom to access your car’s features and navigate from anywhere, just as the 2018 X2 and X3 models. Car theft is expected to become a thing of the past as trackers make use of the most recent technological advancements.
Enjoy security and peace of mind knowing that your Trackstar stolen vehicle tracking system is accredited by Thatcham and protects you from possible vehicle theft. The UK automotive industry has approved the installation of Trackstar, the ONLY stolen vehicle tracking and recovery product that has received approval from Jaguar, Land Rover, Range Rover, and BMW.
- Approval of Insurance
- Motion Detection
- 24 Hour Surveillance
- Standard Pan-European Cover
- Range Rover, Jaguar, BMW, Land Rover, and approval
- applicable to your upcoming automobile
Our trackers are BMW approved and offer cutting edge GPS tracking with integrated Motion Sensor technology, round-the-clock monitoring, and full transferability to a future vehicle.
How does BMW accident support work?
For the BMW and Mini brands in the UK, BMW has introduced a new Accident Support service that will provide customers who have been in an accident with aid and guidance as they go through the vehicle recovery and repair periods.
The service, a first for the industry, uses sophisticated on-board software on select BMW vehicles to determine whether an accident has taken place in which the airbags have not been deployed. A notification will then be delivered to the dashboard display of the vehicle. The vehicle will promptly contact emergency services if the airbags have been activated thanks to the Emergency Call feature that is built into the vehicle.
The link to upload pictures of the damage will be sent to the drivers. BMW will dispatch for the vehicle to be recovered right away if the damage is severe enough to need it to be taken off the road. In cases of incidents when no one was at fault, the service will also handle the entire insurance claim.
Users of the service will have access to an online portal where they may schedule a repair at a body shop that has been approved and monitor the status of their insurance claim and repair.
But it’s not just for the most recent models; drivers of earlier vehicles can also contact BMW and MINI Accident Support by calling a 24-hour hotline at 0344 335 0284.
Can BMW Assist find my vehicle?
Does BMW Aid in Following My Car? If necessary, it is able. For instance, the BMW Assist will send emergency services to your location in the event of an accident to provide you with the assistance you require.