- Dial 1.844.4GENIUS to reach the BMW Genius Hotline.
- Available Monday through Thursday from 8:00 a.m. to 9:00 p.m. (EST), on Friday from 8:00 a.m. to 6:00 p.m. (EST), and on Saturday from 10:00 a.m. to
- Contact bmwgenius@bmwusa.com if you’d prefer to send us an email.
In This Article...
What is the procedure for complaining to BMW North America?
- Dial 1-844-4GENIUS to reach the BMW Genius Hotline (New Product Customer Care).
- Send an email to bmwgenius@bmwusa.com for the BMW Genius Hotline (New Product Customer Care).
- To reach customer service, dial (800) 831-1117.
Where is the headquarters of BMW USA?
The “Stars and Stripes” X5 is shown at the BMW Zentrum (visitor center) at the Spartanburg facility.
Since 1956, BMW vehicles have been legally sold in the US, and since 1994, they have also been produced here. In 1975, the first BMW dealership in the US opened its doors. BMW ranked as the 12th best-selling brand in the US in 2016.
With a current production rate of almost 1,500 automobiles per day, the BMW manufacturing facility in Greer, South Carolina, has the greatest production volume among all BMW facilities globally. The Spartanburg facility manufactures the SUV models X3, X4, X5, X6 and X7.
BMW’s North American businesses include include sales, marketing, design, and financial services operations in the United States, Mexico, Canada, and Latin America, in addition to the South Carolina manufacturing unit. BMW’s North American headquarters are situated in Woodcliff Lake, New Jersey, at 300 Chestnut Ridge Road. Dublin, Ohio serves as the company’s North American headquarters for its sizable financial services subsidiary, which is in charge of captive lending for BMW automotive, BMW Motorsport, and Rolls-Royce vehicles when customers choose to lease the cars or decide to finance them directly through the business.
How can I submit a BMW warranty claim?
Yes, your BMW warranty is valid outside of the United Kingdom. If your BMW needs to be repaired outside of the UK during the first 24 months of the warranty, you can take it to any Authorized BMW Center or BMW Service Authorized Workshop. When a warranty repair is necessary while you are traveling, the work should be done by a BMW Service Authorized Workshop or an Authorized BMW Center. When you return to the UK, you should get in touch with your nearby BMW Center, and they will handle the warranty claim. Please be aware that the AUC warranty only applies to the UK.
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Where is the primary BMW factory?
The parent facility of the BMW Group is the Munich Plant. In close proximity to the Group headquarters, the BMW Museum, and BMW Welt, it is situated in the northern part of Munich. This plant employs about 8,000 people, 850 of whom are trainees, from more than 50 different nations. This plant, which is tightly integrated into the Group’s global production network, produces around 1,000 autos and 2,000 engines per day.
The BMW corporate offices have been on Lerchenauer Strasse, to the east of the current Olympic Park, since 1922. The factory started out making aviation engines, then moved on to producing motorcycles, then cars and engines. One of Europe’s most cutting-edge manufacturing facilities is the BMW Group Plant in Munich. The seamless coordination of production, logistics, transport, and administration over an area of almost 500,000 square meters constitutes a stunning feat in the world of contemporary automobile manufacture.
The factory’s layout, which evolved concurrently with the nearby urban residential area, includes intricate plant structures and cutting-edge production techniques. One of the wonders of automotive engineering worldwide is the seamless integration of all manufacturing technologies and supporting areas in the smallest of spaces. The BMW Group plant in Munich works in tandem with the Research and Innovation Center (FIZ) to serve as an internal competence center from which information about procedures, technologies, and expertise from more than 90 years of automotive engineering is disseminated to other manufacturing facilities around the world.
How can I tell if my BMW is still covered under warranty?
The only reliable approach to determine your vehicle’s factory warranty if you cannot locate the VIN number is to contact or go to your neighborhood dealership. They can tell you exactly what is and is not covered, if anything at all, but they will require the VIN number to dig up the details.
What country produces BMW engines?
Franklin — As part of a bigger transition to low-emission vehicles, BMW said it will retool its German facilities to make electric cars and components and move combustion engine production to operations in England and Austria.
By the end of 2022, all of BMW’s German plants will produce at least one fully electric vehicle, according to board member Milan Nedeljkovic, who is in charge of production at the company.
With a 400 million euro investment till 2026, BMW’s facility in Munich, Germany, which presently constructs 4-, 6-, 8-, and 12-cylinder combustion engines, will be retooled to produce next-generation electric vehicles.
Eight and twelve cylinder engines will be produced in Hams Hall, England, according to BMW, while other engines will be produced in Steyr, Austria.
The majority of the investments will go to factories in Munich, Dingolfing, and Regensburg in the German state of Bavaria, where BMW is headquartered.
Munich will be home to the production of the fully electric BMW i4 while Regensburg and Dingolfing, Germany, will build the fully electric 5-series and 7-series vehicles.
At its Dingolfing factory, where electric car powertrains are produced, BMW claimed the number of employees will quadruple to 2,000.
The Mini Countryman will be produced by BMW in Leipzig, Germany, in both combustion engine and electric versions, while the Regensburg and Leipzig plants are preparing to produce battery modules.
By the end of the year, BMW plans to reduce costs by 500 million euros, the business added.
As customer interest in electric vehicles grows and governments speed the extinction of the internal combustion engine, car factories all over the world are screaming for investment into the next generation of automobiles.
In an effort to promote low-emission vehicles, Germany presented a $3.56 billion ($3.56 billion) plan on Wednesday, and Britain announced it will prohibit the sale of new gasoline and diesel cars and vans beginning in 2030.
What nullifies the BMW warranty?
I want to change a couple things with my BMW. It is still covered under warranty at the moment, but I don’t want to unintentionally void it by performing any of these changes. Do certain modifications or other actions nullify a BMW warranty?
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A modification that results in mistakes or issues with components of the automobile covered by the initial BMW warranty is the only thing that could void the warranty. For instance, if replacing the exhaust system or changing a turbocharger for a supercharger results in the failure of a covered component, the warranty may be nullified.
The guarantee wouldn’t be nullified, though, if you switched to larger wheels or tires, tinted your windows, or covered your taillights in black. The Magnuson-Moss Warranty Act of 1975 provides federal protection for warranties, so as long as you don’t harm other components, you should be fine to go.
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Who will lead BMW in 2022?
The 102nd Annual General Meeting of BMW AG will be held virtually on May 11, 2022, in Munich: BMW AG Chairman of the Management Board Oliver Zipse (05/2022)
How can I settle my BMW loan?
Paying with a phone Make a one-time payment over the phone at 800-578-5000 using your checking or savings account or debit card for that day, or schedule it for a later time.
How long does it currently take to get a new BMW?
Currently, the average lead time for new BMW orders is between 20 and 24 weeks. In addition to the four to six weeks of transit time that some models require, which is included in the average, lead times for electric and plug-in hybrid models are longer due to very high demand.
The firm informed us that while new-car inventory at BMW dealers is smaller than it has typically been, buyers may still browse what is offered online. Most new automobiles that are in stock can be delivered in less than two weeks.
What does the BMW warranty not cover?
The new BMW guarantee does not cover components like brake pads and filters that experience typical wear and tear. Additionally, it won’t cover damages brought on by inappropriate use or sun damage.
What credit score is required for financing through BMW?
You need a credit score of at least 680 to have the highest chance of being accepted by BMW Financial Services. With a lower credit score, it is still feasible to be authorized for leasing or purchasing, but the rates won’t be as good.
Upon acceptance, BMW Financial Services often provides borrowers with low- and no-interest choices based on their creditworthiness.
BMW provides $1,000 off a new or certified pre-owned vehicle to recent graduates. In order to take advantage of this offer, a degree must have been earned within the last 24 months or the student must graduate within the next six months and have a confirmed job offer. There are additional requirements that must be fulfilled, such as a debt-to-income ratio of no more than 20%.