For four years following the purchase of a new model and six years following the purchase of a certified pre-owned model, BMW offers free, round-the-clock roadside support. You’ll all be covered by their insurance even if someone else was operating your car! A
Imagine this: You are driving your Beamer at a late hour when you unexpectedly blow a tire. You’re lost, under pressure, and possibly beginning to feel a bit anxious. The warranty program offered by BMW includes roadside assistance precisely for this reason. A
BMW Roadside Assistance is designed to tackle crises head-on, from flat tires to tows and a host of issues in between.
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In This Article...
both for aid while driving and assistance with the route planning.
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown.
Lock-out services, flat-tire changes, jump-starts for batteries, fuel or other operating fluid delivery, and towing to the closest BMW dealership are all available.
For the first four years following the first in-service date of your car, BMW Roadside Assistance is offered.
Will a BMW tow?
The towing capacity of a regular BMW X5 without any enhancements is 6,203 pounds. You must purchase the BMW X5 towing kit in order to use the full 7,200-pound capacity of the vehicle. It has a unique BMW X5 tow hitch.
What BMW can tow a trailer?
The BMW X5 xDrive35i can tow up to 7,209 pounds with a stock hitch and 6,603 pounds with trailer brakes. You can choose the towing option, which includes a class III trailer and raises your X5’s maximum towing capacity to 7,200 pounds. You should be able to tow a ski boat or a small horse trailer with the X5 and the appropriate features.
To get the most out of your SUV, you should consider how much towing power you actually need since every SUV has some of that capability.
When searching for an SUV, keep in mind that a vehicle’s engine, transmission, and size will affect its ability to tow. Of course, there are a few things you may do to improve your towing abilities or expertise. A
Installing BMW roadside assistance: What should I do?
In the video below, BMW How-To demonstrates how BMW Roadside support may help you when your car breaks down or develops a technical issue. You have two options for calling roadside assistance in the event of a breakdown: straight from the warning message or through the assistance menu on the Central Information Display. As an alternative, you can call roadside assistance by phone or use the My BMW app if you are, say, outside the car. You need an active BMW ID with a connected vehicle in the app in order to use Roadside Assistance calls in the My BMW app. Open the “Call Roadside Assistance” option in the My BMW app. Accept “Share Vehicle Data” to send the call’s current location and any vehicle data. In this manner, BMW service can assist you more quickly and effectively. Choose “Call” in the pop-up menu to connect to the BMW Service call center. Your vehicle can be remotely diagnosed using the vehicle data and your description of the problem. Either a service car will be sent to your place to assist you or the issue with your vehicle can be fixed remotely. You can monitor the progress of your Roadside Assistance Request in the My BMW App. If a service vehicle is sent out, its anticipated arrival time is shown. You can follow the service vehicle’s progress by clicking the map in the Request Status.
Additionally, you can see information on the service truck. Your car’s breakdown or technical issue will be examined by a mechanic when the service truck shows up. In the My BMW app, you receive a confirmation after the service has been completed.
What is BMW Assist’s purpose?
Your system broadcasts your location and other vehicle information at the push of a button. You then communicate hands-free with a qualified response professional who orders the dispatch of the necessary services. After a serious impact, the BMW Assist system is built to instantly place a call.
Which BMW makes the finest trailer?
The BMW 520d xDrive Touring triumphed over some stiff opposition in the 1700–1899 kg weight class to be named the best overall vehicle for towing after enduring a rigorous battery of tests.
How long is the warranty on BMW roadside assistance?
BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
Are there trackers in BMW vehicles?
Today, BMW is using more technology than ever before in their latest vehicles. The 2019 BMW X4, X5, X6 and X7 models can accommodate trackers that allow you the freedom to access your car’s features and navigate from anywhere, just as the 2018 X2 and X3 models. Car theft is expected to become a thing of the past as trackers make use of the most recent technological advancements.
Enjoy security and peace of mind knowing that your Trackstar stolen vehicle tracking system is accredited by Thatcham and protects you from possible vehicle theft. The UK automotive industry has approved the installation of Trackstar, the ONLY stolen vehicle tracking and recovery product that has received approval from Jaguar, Land Rover, Range Rover, and BMW.
- Approval of Insurance
- Motion Detection
- 24 Hour Surveillance
- Standard Pan-European Cover
- Range Rover, Jaguar, BMW, Land Rover, and approval
- applicable to your upcoming automobile
Our trackers are BMW approved and offer cutting edge GPS tracking with integrated Motion Sensor technology, round-the-clock monitoring, and full transferability to a future vehicle.
How does BMW trailer mode work?
When towing a trailer or container, BMW offers a specific “Trailer mode” for the vehicle. As soon as you plug in, this mode is immediately triggered to guarantee road safety and guard against harm to your BMW.
How does BMW accident support work?
For the BMW and Mini brands in the UK, BMW has introduced a new Accident Support service that will provide customers who have been in an accident with aid and guidance as they go through the vehicle recovery and repair periods.
The service, a first for the industry, uses sophisticated on-board software on select BMW vehicles to determine whether an accident has taken place in which the airbags have not been deployed. A notification will then be delivered to the dashboard display of the vehicle. The vehicle will promptly contact emergency services if the airbags have been activated thanks to the Emergency Call feature that is built into the vehicle.
The link to upload pictures of the damage will be sent to the drivers. BMW will dispatch for the vehicle to be recovered right away if the damage is severe enough to need it to be taken off the road. In cases of incidents when no one was at fault, the service will also handle the entire insurance claim.
Users of the service will have access to an online portal where they may schedule a repair at a body shop that has been approved and monitor the status of their insurance claim and repair.
But it’s not just for the most recent models; drivers of earlier vehicles can also contact BMW and MINI Accident Support by calling a 24-hour hotline at 0344 335 0284.
How can I turn on BMW Assist?
- On the dashboard, click “Activate Remote Services.” If this button isn’t visible, you can access it by going to Settings > Set up services > Activate Remote Services.
- Choose a vehicle.
- Put in the security code BMW texted or emailed you.
Can a stolen BMW be tracked?
If you or any other passengers in your car request BMW Assist services, if your airbag deploys or you experience a severe rear impact, if your car is fitted with stolen vehicle recovery technology, or if you report your car stolen, we may also record, monitor, or track your vehicle’s location or other information.
Is BMW SOS a paid service?
BMW Assist is a telematic roadside support service comparable to GM’s OnStar or Mercedes-Benz mbrace that is offered by BMW. What’s even better is that most BMWs come with it for free.
How much is the BMW warranty?
The New BMW Limited Warranty Covers What? You are covered against manufacturing-related flaws in materials or workmanship when you buy a new car from BMW. This warranty period lasts for four years or 50,000 miles, whichever comes first, and it begins on the day the new car is sold.
BMW Mobile Care: What is it?
With a variety of functions, BMW Teleservices can help when your BMW needs repairs or maintenance. For instance, choosing “Mobile Care” in the ConnectedDrive menu puts you in touch with our BMW Roadside Assistance team, who can help you identify the issue and dispatch aid as needed.
How long is BMW breakdown coverage good for?
For the first three years of ownership, Roadside Assistance is included with every new BMW, giving you peace of mind in case of any unforeseen circumstances.
Roadside Assistance is included for at least 12 months on all eligible secondhand BMW vehicles.
If you need assistance, our knowledgeable, multilingual staff is available to serve you 365 days a year, around the clock. To help you get back on the road as soon as possible, they’ll first try to assist you over the phone.
When a car is immobilized, we’ll set up assistance. “Immobilized” refers to a vehicle that has experienced an electrical or mechanical failure, a vehicle accident, a key loss, a fueling error, fire damage or destruction, theft, or vandalism.
You will have the choice to purchase a BMW Insured Roadside Assistance coverage, giving you continuing peace of mind, when the three year protection expires.
What does the BMW SOS button do?
Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response specialist will remotely unlock the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.