Customers can use the free shuttle service provided by Passport BMW to get around the parking lot or to the METRO station.
For your convenience, we offer BMW loaner cars for the duration that it takes to service or repair your BMW, but not when the work is required as a consequence of an accident.
Only the owner/lessee (or spouse) of the BMW that has been serviced or repaired is eligible to receive a loaner car; the owner must be at least 21 years old (as required by our insurance carrier).
A valid driver’s license, proof of insurance coverage, and a major credit card2 to pay for any unforeseen expenses are all necessary for Passport BMW.
2 A $500 hold must be put on a debit card in place of a credit card (credits back may take 7-10 days)
You are in charge of:
- any harm sustained while in your custody or care. Prior to leaving the dealership, don’t forget to inspect the BMW loaner with our salesperson. The agreement should make notice of any existing damage. (Loaners are again examined when they are returned.)
- using fuel If the gasoline level is not replenished to the same level as when the car was picked up, a refueling fee of $5.99 per gallon will be applied.
- All parking, traffic, and toll infractions. Please bring your EASY-PASS with you. Any fines or penalties we pay and re-bill to you will be subject to an administrative fee of $35.
- While we adore pets, they are sadly not allowed in the loaner cars because they are NON-SMOKING vehicles. If these limitations are broken, a $250 detailing fee is charged.
- The daily mileage allowance for our loaner cars is 100 miles; any excess miles will be charged at a 25 cent per mile rate.
Loaners must be returned by 9:00 am the following morning after being notified (via phone call, text message, or email) that your BMW is prepared for pick-up at Passport BMW. If the item is not returned on time, rental fees of $19.95 per hour or $99.95 per day plus tax will be incurred. (This also applies to borrowed automobiles held over the weekend and on holidays.)
I appreciate your patience and co-operation. The prompt return of our loaner automobiles is necessary for us to successfully serve you and other clients.
Comments Off on Need Service for a BMW? Passport For the duration of the maintenance or repair work on your BMW, BMW will give you a loaner vehicle.
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SERPRESULT
Dealer-owned BMW courtesy cars, commonly referred to as courtesy cars, are models that remain on the dealership lot and are used only for business.
BMW offers courtesy vehicles?
Yes, they do offer them, but they do it in a RIDICULOUS way. My car needed to get something addressed; I believe it was a warning light. They informed me that I may bring it in the following day after I called. When I inquired about a courtesy car, they responded, “Oh, you have to make a reservation if you want one.”
Do BMW employees receive automobiles from the company?
Your new top-tier employee benefit, the BMW & MINI Retailer Employee Car Scheme, gives Retailer workers the chance to purchase and operate a brand-new BMW or MINI. Now available to eligible employees are no deposit, competitive repayments, and six-month contracts.
What is meant by a courtesy car?
Describe the courtesy automobile. While your vehicle is being fixed, you can utilize a courtesy car. You can continue to drive even if your own vehicle is broken down since it is provided by your garage or your insurer.
Are courtesy cars provided by insurance companies?
In the event that a policyholder’s vehicle is involved in an accident, several insurance companies offer a courtesy car as a regular feature. If so, the cost is already included in the premium. In other situations, you have the option to include this as an additional.
Any quote should be checked to see what is included and what you might need to pay extra for.
If so, are they free?
A courtesy car is an automobile that is offered without charge, typically by the repair shop or the dealership, and is probably what is offered at the moment.
The temporary replacement vehicle provided by AX has a cost, but we cover it up front (hence the name credit hire) and claim reimbursement from the at-fault party’s insurance. view the definition of credit hire.
For this reason, “rental vehicles” rather than “courtesy cars” or “vehicles” are used in all of our FAQs and documentation.
If my car is in the garage, may I receive a courtesy vehicle?
In the event of an accident, your insurance company may lend you a courtesy vehicle while the damage to your own vehicle is being evaluated. However, if your car is later declared a total loss, you might find that you have to return it.
If your automobile is stolen, not all insurance companies will provide you with a rental vehicle (although some will ). If your coverage doesn’t cover it, you may either add a replacement car extension to your policy or check into getting hire car insurance. If your vehicle is stolen or damaged beyond repair, you will still have access to a rental car.
How soon do you receive a courtesy vehicle?
Your insurance company may occasionally give a courtesy automobile to keep you moving while your own car is being repaired in a garage.
It’s crucial to contact your insurance company after a car accident to figure out what to do next. They’ll probably be able to provide you advice on how to get your car to a garage, where to take it, and how to secure a loaner vehicle. There may be different requirements you must meet in order to be eligible for a courtesy car under each coverage with each insurer.
If your vehicle has been taken to an approved repairer within the designated geographic limits for service, you will typically receive a guaranteed courtesy car if you have comprehensive auto insurance. You should contact your insurance company, who should be able to give you with a list, to learn more about these authorized repairers.
Depending on whether your car can be driven after an accident, you might be able to drive it home before making plans to have it repaired at an authorized garage later on. If so, you should inform your insurance provider of the situation so they can arrange for a courtesy vehicle while the car is being fixed.
Alternately, your automobile could not be drivable after an accident and may need to be taken right away to a shop. You won’t have to worry about transportation once the garage mechanics have determined that the car is unfit to drive; often, a courtesy car will be offered the following business day.
You will typically be permitted to keep a courtesy car for up to 14 days while you look for an alternative option, such as the purchase of a new vehicle or the rental of a vehicle until you can find a new one. This is known as a “write-off” if it is determined that the value of your vehicle is outweighed by the potential repair costs following an accident.
You won’t have to worry about paying tax or insurance once you have a courtesy automobile. You will be protected under the same terms and conditions as if you were driving your own car since these things will be automatically applied.
What occurs if I crash a loaner vehicle?
What occurs if a loaner car is involved in an accident? Your insurance for your primary vehicle should provide you with the same degree of protection whether you’re driving a courtesy car. Alternatively, the company that provides courtesy cars will have your back.
What distinguishes a courtesy car from a rental car?
The primary distinction between a credit hire car and a courtesy car is that with a credit hire car, the replacement vehicle should be more suited to your needs.
In a nutshell, if your own vehicle is damaged but repairable, you are typically provided with a courtesy car.
It is a substitute that is typically a small-engine hatchback offered by the shop performing the repairs.
Insurance companies frequently provide courtesy cars as an added benefit or with comprehensive auto insurance, albeit they typically have some restrictions.
You might have to agree to use one of their authorized garages, and it’s normally contingent on availability.
However, you shouldn’t be forced to cram your family into a 3-door hatchback if you require a big automobile to help transport the kids to and from school.
If your automobile has been declared a write-off or stolen, certain insurers may not offer a courtesy vehicle.
However, if either of these things happens, you should get a replacement automobile if your insurance includes hire car coverage.
Your insurer might attempt to recover the costs from the at-fault insurer in the case of a rental car. Additionally, you can end up with a hefty fee if the at-fault insurance declines to accept responsibility.
This means that you definitely shouldn’t rent a car on credit unless it is absolutely clear who was at fault for the collision.
While you shouldn’t have to pay anything for a courtesy car. However, you still need to pay for gas.
Is BMW SOS a paid service?
BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
What papers do I need to get a loaner car?
- the name of the client,
- the birthdate,
- permanent address, as well as, if different, the address at the time of hire.
- complete information on their driver’s license
What’s the process for a BMW emergency call?
Every second matters in a motorcycle collision. BMW Motorrad has developed the “intelligent emergency call” (ECALL) optional attachment so that individuals in need can receive aid right away. In the event of an accident, the “intelligent emergency call” automatically calls the BMW call center to begin the chain of rescue as soon as possible and, if feasible, to make the first contact with the victim. The mechanism can additionally be manually triggered. It has been demonstrated that using ECALL systems like this makes it possible for the emergency services to get to the scene of the accident more rapidly.
Instead of only connecting the driver with the neighborhood rescue coordination center, the “intelligent emergency call” delivers the vehicle’s coordinates directly to the call center through both automatic and manual activation. This information allows for the location of the accident as well as the direction of travel, enabling the emergency services to rapidly reach even remote locations. This is a breakthrough for the motorcycle business.
After being informed, the call center makes an effort to reach the victim. The rescue chain can be started without the caller providing any more information. As distinctive as a BMW: The client uses the victim’s preferred language to communicate with and help them. As a result, initial, crucial queries can be answered even before the emergency services are called.
Sensors on the motorbike convey the results of the impact and the motorcycle’s condition so that accidents may be accurately identified and distinguished from ordinary motorcycle driving scenarios. Through the indicator on the electronic instrument cluster and the acoustic signal, the driver can determine whether an emergency call has been initiated. Since a speaker and microphone are mounted on the right handlebar of the vehicle, a communication device inside the helmet is not required to make verbal contact with the call center.