Holding the volume button for 30 seconds will restart your head unit. Navigate to the linked drive menu, select Update Apps and Services under Option. Let the car be locked and idle for fifteen minutes. Check the vehicle’s operation once more and make sure it has network coverage (park the vehicle outside). Try signing in again.
I tried those instructions, but I still received the problem. For a complete system reset, I also tried erasing the car data, but I still receive the same error. I’m hopeful that everything will function in the morning and that the towers are merely having a problem in my region. I’ll keep my fingers crossed.
I phoned a BMW genius this evening since I was experiencing the same problem, and he said that Connected Drive network problems were being addressed by BMW experts. He advised waiting a few hours before attempting to log in. Hopefully by morning it will be fixed.
Fair enough, BMW’s primary service website had some problems today. Although I don’t believe it should have, who knows, about connected disk servers. was recently back online.
I want to thank everyone who assisted. Would be nice if there was a status page where you could check whether the services were down or not.
Yesterday, Connected Drive was unavailable for a while because I couldn’t log in till the evening. Since I used to use an M2, that was the first time I can recall it not being available.
In This Article...
Why isn’t my BMW app functioning?
Your data connection or an unresponsive app server may be to blame for the BMW Connected App’s malfunction, as was already indicated. Despite this, there are numerous circumstances where the program fails to function. Let’s look more closely.
Check your phone’s volume to make sure you don’t have any audio issues if the My BMW app is having audio or visual issues. Check the internet connectivity if the video won’t load.
[Full Guide] BMW ConnectedDrive Not Working
Here are the actions to follow if your ConnectedDrive apps have stopped functioning.
- Check the telematics system in your vehicle.
- Consider updating CD services.
- Reach out to CD support.
- Read the error memory.
- Updating the car’s software
The majority of ConnectedDrive functional limitations don’t even originate with your BMW. Since ConnectedDrive is a complicated environment, you must first ensure that the in-vehicle system actually functions.
You can just test the SOS call mechanism to accomplish this. You can move on to the following phase if the system is functioning, you can call BMW help, and there is no SOS malfunction issue in your dash.
On the other hand, if there is an SOS fault, you must use ISTA or other suitable diagnostic tools to access the fault memory. The TCB/ATM telematics control unit, which is found beneath the shark fin antenna under the roof, is where the SOS system’s worn batteries are most frequently found to be at fault.
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I then called BMW Connected Drive service once more, and they informed me that I was using the incorrect app—it is now My BMW. Installed this and was able to log in without issue, but as others have noted, there is a lot less information available about the vehicle.
The original app was far better, however it appears that they removed it secretly.
reported interruptions of BMW ConnectedDrive over the previous 24 hours
This graph displays a comparison between the volume of problem reports received during the last 24 hours by time of day. Various issues are frequently brought up throughout the day. Only when there are significantly more problem reports than usual at that time of day does Downdetector report an occurrence. Learn more about the methodology used by Downdetector to gather status data and identify issues by visiting the Downdetector Methodology page.
What is the BMW Connected Drive login process?
- Type your VIN’s final seven characters here.
- Choose whether you are the primary or backup driver of the car.
- On the infotainment screen on your car, look for the security code. It may be accessed by going to Main Menu > ConnectedDrive > Messages. Your phone’s ConnectedDrive app will ask for the same code.
How can I change the password for my BMW Connected Drive?
Please utilize the “Forgot password” option on the My BMW ConnectedDrive page or the new BMW Connected app itself if you are unsure of your password or need to create one. Your username, which is your email address, will trigger the delivery of an email containing a link to reset your password.
My BMW Connected Drive app has to be refreshed.
Connected Drive by BMW. To reset the car data on your BMW with Operating System 8, choose “Menu” > “System settings.” Please be aware that after being restored to factory settings in vehicles with a manufacturing date of 11/2020, the vehicle will be deleted from your BMW ID on the My BMW App and My BMW webpage.
How can my BMW ConnectedDrive be updated?
Updating BMW ConnectedDrive: Instructions On the BMW website, go to the Accessories Update page. Utilize your BMW adapter cable to connect your computer to your car. The most recent BMW ConnectedDrive update can be downloaded. Open the app after completing the steps to complete the update.
How can I acquire a BMW ConnectedDrive for nothing?
All eligible BMW vehicles with the software installed are eligible for free registration with ConnectedDrive. For three years, most BMW vehicles come standard with it. BMW offers the majority of the Digital Services capabilities separately or as a trial since it understands that not all owners will want or require all of the ConnectedDrive functions.
The majority of these have different prices, ranging from PS1 for a one-month trial of real-time traffic data to PS79 for a map update for the My Journey system. BMW, on the other hand, offers four ConnectedDrive packages that range in price from PS59 to PS239 and run for a full year. As the price rises, each bundle includes more ConnectedDrive features.
Only BMWs with the most recent OS7 infotainment system and up receive Apple CarPlay for free, which may surprise some BMW owners. When their BMWs reach their third anniversary, some owners will still be required to pay up to PS265 for Apple CarPlay. In 2020, BMW vehicles finally offered Android Auto connectivity as an option, providing wireless integration to the vehicle’s infotainment system at no additional cost.
How is a BMW Connected Drive updated?
In the car, perform the following steps to update apps and services: – In the idrive menu, go to the “installed apps” menu item, press the idrive option button (takes 10 seconds or so). – Go to installed services in the linked drive services and update those (with the option key as well)
When does BMW ConnectedDrive end?
Select automobiles will no longer be able to offer ConnectedDrive services starting in February 2022 due to cellular providers’ phase-out of the 3G network. The choice to discontinue use of 3G network technology was made at the discretion of the individual cellular carriers and is outside of BMW’s control.
How can I locate my BMW WiFi password?
In iDrive, find the “Communication” menu. Select “Connect new Device” after choosing “Manage mobile devices.” Then, choose “Internet hotspot.” 2. A case-sensitive key, or password, will be displayed along with your hotspot name.
How long does it take for updates to appear on BMW Connected Drive?
All automobiles equipped with the BMW Operating Systems 7 and 8 qualify. Over 20 different BMW models total.
* Depending on the country, the vehicle’s model, its equipment, and its condition, different upgrades may have different requirements.
The hardware that is installed in your car determines whether it can receive the BMW Remote Software Upgrade. This is possible in almost all vehicles running BMW Operating Systems 7 and 8. If your car is one of them, you can quickly and easily find out. To accomplish this, choose “My Vehicle” > “Settings” > “General Settings” > “Remote Software Upgrade” from the vehicle’s menu. Use this feature if “Remote Software Upgrade” is shown.
Your BMW will always be up to date thanks to this free software update. A BMW remote software upgrade may come with new functions, functional upgrades, and quality improvements. Depending on the country, the type of vehicle, its equipment, and its state, the material may change.
You will receive a push notification as soon as new software for your BMW becomes available via the Control Display in your car or the My BMW app on your smartphone, if you have it installed. You may access the upgrade in the app or on your BMW to see what information is being updated or new features are being introduced. Make sure your car is securely parked and won’t be utilized for the next 20 minutes before the upgrading begins. Installing the upgrade is as simple as following the directions on the Control Display.
You have two options for downloading the latest software with the BMW Remote Software Upgrade: either through the My BMW app or automatically while you’re driving directly through your vehicle SIM. You will be asked to confirm the installation of the new software and to launch it after the download is finished.
The entire installation and upgrade process only takes about 20 minutes once the download is complete (length depending on your internet connection or network coverage while driving). Your vehicle is not operational during the installation. Before your subsequent journey, you will be alerted that the upgrade was successfully installed. You can now go back and view the upgrade’s contents if you like.
Due to hardware limitations, the BMW Remote Software Upgrade is factory installed; a subsequent purchase is not feasible.
How did the BMW Connected app fare?
Customers in the United States will be able to download the My BMW App on April 12, 2021, for use on iOS and Android-compatible mobile devices; the My BMW App will completely replace the BMW Connected app by the end of June 2021. Since 1975, BMW of North America, LLC has operated in the United States.
Can I use my phone to start my BMW?
A number of updates and new services for BMW automobiles have just been published. BMW owners may now choose from a variety of other options in the ConnectedDrive Store to add to their vehicles in addition to the “Uneven Road Surface alert” feature. One of them allows you to remotely preheat the temperature of your BMW vehicle, and it is called “Remote Engine Start.” While Remote Engine Start has been a feature of BMW vehicles from MY 2019, it is now also available as a new “Function on Demand” that can be added to eligible cars that weren’t initially equipped with it. This functionality can be purchased through the ConnectedDrive Store.
Through Remote Software Upgrade, the new functionality can be downloaded and installed wirelessly. This is a fantastic feature for the sweltering summer and icy winter months. You can preheat the interior by turning on the heat or the air conditioning while starting the engine from inside your house or place of employment.
Simply tap a button in the My BMW app to turn on Remote Engine Start, and your BMW’s engine will start, allowing the cabin to reach the ideal temperature. A triple-click of the lock button on the BMW key fob will also activate Remote Engine Start.