1. Type your VIN’s final seven characters.
2. Decide whether you are the primary or backup driver of the car.
3. Check the infotainment screen in your car for the security code. It may be accessed by going to Main Menu > ConnectedDrive > Messages. The ConnectedDrive app on your phone needs the same code.
In This Article...
BMW Connected Drive Issues: 11 Potential Problems
Your BMW will be safer and more convenient thanks to the software that is part of the connected driving system. Additionally, it enhances infotainment capabilities.
You can control the majority of your car’s features, for instance, using your smartphone, Amazon Echo, or even a smartwatch, if you have a BMW connected vehicle.
But because this system depends on signals and possibly a few pieces of software, it could malfunction.
When that occurs, it might wreck your day, especially if you’re used to depending on it to take care of your daily requirements.
In order to use its features once more, it is crucial to understand what causes it to stop operating and how to fix it.
Broken BMW Connected App
Numerous users have reported problems with the BMW linked app. Users can read this article to learn the cause of the BMW Connected App’s malfunction and how to resolve it. The My BMW app server may be down, which is the likely cause of the BMW linked app not functioning. Your wifi or mobile data could also be the problem. Check your data connection first, then try again after a little while. Read to the end because there are still more problems that can make the BMW Connected App unusable.
Your digital mobility assistant, the BMW Connected app, anticipates and manages your needs both before and during each trip.
BMW ConnectedDrive: Is it still functional?
ATHENS — To make place for the speedier 5G cell networks, phone providers will begin to phase out 3G service later this month. Will your automobile lose important safety components? Don’t wait to ask for assistance before you find out.
BMW states that from February 2022, ConnectedDrive services cannot be supported. BMW car owners who qualify for a technological upgrade will receive notice via mail.
General Motors: Vehicles made in 2015 and after may be affected. By 2/22/2022, OnStar over-the-air updates must be deployed in order to maintain service.
Honda: If an over-the-air update is not deployed before 2/22/2022 on certain 2018–2022 models, HondaLink and WiFi hotspot functionality will be lost.
Hyundai/Genesis: Some 2012-2016 models of automobiles will no longer offer Bluelink service. Jan. 2023
Certain 2013–2019 vehicles will stop receiving Infinity InTouch servicing on February 22, 2022.
Jaguar/Land Rover: A spokesman stated that they are switching to the T-Mobile 2G Network to guarantee the continued operation of the most important connected car features linked to safety and convenience. This month, we will immediately inform all pertinent clients of this.
Porsche: Affected automobiles range from 2014 to 2019. A technological upgrade will be available for some models.
Stellantis is adapting Chrysler, Dodge, and Jeep 3G vehicles to accept 4G and is providing two subscription packages to maintain service.
Subaru: (Link:) In February 2022, certain 2016–2018 automobiles will no longer receive STARLINK services. Customers who want to upgrade or continue receiving service must go to an authorized dealer.
Tesla: To keep some features in Model S vehicles manufactured before to June 2015, a $200 upgrade may be required.
Toyota: Beginning November 1, 2022, some cars from 2010 to 2019 won’t support Toyota Safety Connect.
Volvo: After January 2022, some vehicles from the model years 2015–2016 won’t be able to access linked services. Volvo does intend to provide customers with a “upgrade path.”
Volkswagen: Service will be discontinued for Car-Net users on February 22, 2022. Fall 2022 should see a technology upgrade at dealerships.
How is BMW ConnectedDrive updated?
Updating BMW ConnectedDrive: Instructions On the BMW website, go to the Accessories Update page. Utilize your BMW adapter cable to connect your computer to your car. The most recent BMW ConnectedDrive update can be downloaded. Open the app after completing the steps to complete the update.
My BMW ConnectedDrive app has to be reset.
Connected Drive by BMW. To reset the car data on your BMW with Operating System 8, choose “Menu” > “System settings.” Please be aware that after being restored to factory settings in vehicles with a manufacturing date of 11/2020, the vehicle will be deleted from your BMW ID on the My BMW App and My BMW webpage.
How do I link my BMW app with my vehicle?
Your vehicle will instantly appear whenever you log into the My BMW App if you’ve previously used the BMW Connected App, the ConnectedDrive website, or the My BMW Website.
To link your vehicle if you’re a new user, go into the My BMW App, press “Add Vehicle,” and then follow the on-screen directions. Throughout this process, you will require access to your BMW.
How long does it take for updates to appear on BMW Connected Drive?
All automobiles equipped with the BMW Operating Systems 7 and 8 qualify. Over 20 different BMW models total.
* Depending on the country, the vehicle’s model, its equipment, and its condition, different upgrades may have different requirements.
The hardware that is installed in your car determines whether it can receive the BMW Remote Software Upgrade. This is possible in almost all vehicles running BMW Operating Systems 7 and 8. If your car is one of them, you can quickly and easily find out. To accomplish this, choose “My Vehicle” > “Settings” > “General Settings” > “Remote Software Upgrade” from the vehicle’s menu. Use this feature if “Remote Software Upgrade” is shown.
Your BMW will always be up to date thanks to this free software update. A BMW remote software upgrade may come with new functions, functional upgrades, and quality improvements. Depending on the country, the type of vehicle, its equipment, and its state, the material may change.
You will receive a push notification as soon as new software for your BMW becomes available via the Control Display in your car or the My BMW app on your smartphone, if you have it installed. You may access the upgrade in the app or on your BMW to see what information is being updated or new features are being introduced. Make sure your car is securely parked and won’t be utilized for the next 20 minutes before the upgrading begins. Installing the upgrade is as simple as following the directions on the Control Display.
You have two options for downloading the latest software with the BMW Remote Software Upgrade: either through the My BMW app or automatically while you’re driving directly through your vehicle SIM. You will be asked to confirm the installation of the new software and to launch it after the download is finished.
The entire installation and upgrade process only takes about 20 minutes once the download is complete (length depending on your internet connection or network coverage while driving). Your vehicle is not operational during the installation. Before your subsequent journey, you will be alerted that the upgrade was successfully installed. You can now go back and view the upgrade’s contents if you like.
Due to hardware limitations, the BMW Remote Software Upgrade is factory installed; a subsequent purchase is not feasible.
How can I update my BMW Connected application?
In the car, perform the following steps to update apps and services: – In the idrive menu, go to the “installed apps” menu item, press the idrive option button. – Go to installed services in the linked drive services and update those.
Why won’t my BMW’s navigation work?
Allow the iDrive to restart by holding down the power button for 20 seconds. Possibly fix it Allow the iDrive to restart by holding down the power button for 20 seconds. Perhaps repair it
What distinguishes the BMW Connected app from the My BMW app?
Every each generation of BMW apps has injected more technology into the driving experience, further fusing your personal life with that of your car. This generation was no exception. Except that the most recent premiere was meant to be a wink to the drivers of electric cars.
My BMW remote app enhanced their overview and broadened their operational range while the BMW Connected app started to enable remote access to car statistics, executing upgrades to the on-board software, or controlling specific vehicle operations. It provides direct access to service facilities, significantly improves plug-in hybrid and all-electric model functions (displays electric range, charging status, tracking of charging history, programming of charging in a time slot, etc.), and provides more practical use of maps and navigation.
How can I tell what model of BMW iDrive I have?
The iDrive system’s navigation is a crucial component that makes getting from A to B simple. But since roads and sites of interest constantly change, it’s critical to maintain your BMW’s GPS maps updated if you want to get the most out of your iDrive.
Many of the most recent BMW models include over-the-air (OTA) map updates, which use the vehicle’s integrated SIM card to automatically download the most recent map data. The procedure in these automobiles is comparable to updating your smartphone to the most recent iOS or Android version; all you have to do is restart your car after your iDrive has downloaded the data.
For vehicles that do not allow OTA updates, a manual upgrade is necessary. Previously, updating BMW navigation maps required changing a DVD holding the map data. More newer vehicles include built-in hard drives that hold the data, allowing you to update your map by overwriting the hard drive’s contents. You can accomplish this with BMW by connecting a USB stick with the updated map data to the USB port in your vehicle.
It’s a good idea to determine which map version you need, which relies on your iDrive system, before purchasing a new BMW map. Use the settings menu when your iDrive navigation is open to navigate to “Navigation system version,” where you can see the region, version, and year of your current GPS data.
How do I begin using my ConnectedDrive membership?
- Type your VIN’s final seven characters here.
- Choose whether you are the primary or backup driver of the car.
- On the infotainment screen on your car, look for the security code. It may be accessed by going to Main Menu > ConnectedDrive > Messages. Your phone’s ConnectedDrive app will ask for the same code.
How can I tell if the software in my BMW is current?
How will I be informed when an upgrade is ready? Similar to when other new software is made available to your phone, any newly available update packages will be instantly announced as a notification on your BMW control display or on your smartphone via the BMW app.
Do I have 3G on my BMW?
For years, BMW has been at the forefront of in-car connectivity, but sometimes that comes at a price. Older automobiles employ outdated technology, and while they are still in use today, they will be impacted by a significant change in connectivity support. Online forum discussions claim that BMW is currently informing owners of older models that support and connectivity for their 3G-connected cars will end in 2022.
In other words, starting in February 2022, you won’t be able to use ConnectedDrive features on previous BMW models for things like traffic information or any other kind of internet connection via other apps. It is significant to stress that BMW in no way made this choice. This is taking place as 3G antennas and support for these frequencies are phased out by mobile network providers.
Mobile network providers are discontinuing 3G nationwide as we move closer to 5G and 4G is becoming more prevalent, a process dubbed as the “3G sunset” in the industry. The decision to phase out 3G network technology was taken at the discretion of the different cellular providers and is outside of BMW’s control, according to emails from the company. BMW Assist eCall, Advanced Real-Time Traffic Information, Remote Services, and BMW Online are among the services mentioned by the firm that will no longer function.
Not just BMW is struggling with this problem, though. Since this is a carrier-related issue, a wide range of automobile manufacturers’ makes and models will also be impacted. BMW claims that it is currently looking into every option to resolve the problem, although it hasn’t specified precisely what they are investigating. Adding 4G sim cards to the vehicles could be one answer, although the on-board electronics could not be up to pace in that situation. Should there be any developments in the situation, we’ll let you know.