Why Shop at Marshall’s? Our goal is to become recognized by our coworkers, clients, business partners, and shareholders as the UK’s top automotive retail group. We will operate as retailers who deliver retailing excellence and are considered as an employer of choice, as well as develop a culture that is people-centric, in order to realize our goal.
110 years of outstanding store experience
In a little lock-up garage in Brunswick Gardens, Cambridge, David Gregory Marshall founded Marshall of Cambridge in 1909. Since 2008, the Group has reorganized its dealership portfolio. It now manages 162 franchise dealerships throughout 37 counties, representing 26 manufacturing companies.
Scale & Size
Because we are a part of the Constellation Automotive Group, the most vertically integrated digital used car marketplace in Europe, you can shop with confidence knowing that you are doing business with a reputable organization. Turnover exceeds $3 billion annually, and it is the only motor retailer in the UK to carry the top 5 premium and top 10 volume brands, which together make up more than 85.4% of all brands sold in the country.
As of right now, we are a Great Place to Work and Buy!
In national colleague and customer survey reviews, Marshall consistently places first. We rank as the 11th best workplace in the UK. The Great Place to Work Institute’s Super Large Category (2022), Motor Trader’s “Employer of the Year” awards for 2020 and 2021, and Automotive Management’s “Dealer Group of the Year” award for 2021.
Welcome to Marshall, where Audi is produced “Our highly skilled and committed team, one of the largest networks of Audi dealers in the UK, provides the best standards of service and knowledge to guarantee a wonderful experience. We welcome you to the Marshall family and are here to serve all of your automotive needs.”
We value your opinions.
Marshall Audi is constantly searching for ways to enhance our customer support. We are interested in learning about your experiences, suggestions for how we can improve, and any positive experiences you’d want to share.
In This Article...
In the UK, how many dealerships are there?
According to a recent survey by Car Dealer, there are just under 5,000 franchised auto dealerships in the UK overall.
As of the end of January 2021, Car Dealer contacted every manufacturer in the UK and discovered there were 4,769 franchised dealers there.
According to the results of the Carwow-sponsored Vehicle Dealerships Locations List, Ford continues to have the most car dealerships per brand.
According to the Car Dealer survey, Ford has already lost 40 dealers in the past year despite announcing last year that it will be consolidating its dealer shops across the UK.
Despite some operators calling it a day after the outbreak, Paul Singleton, director of dealer operations for Ford of Britain, said the modifications were in keeping with the brand’s intentions.
We have decreased by about 40 sites in the past year, he said to the car dealer. At this stage of the network plan, we are where we anticipated to be.
“Due to Covid, we lost a few people.” I hasten to stress that we did not lose any through bankruptcy. Simply put, they decided it was time to let go.
Some of the smaller dealers found it challenging, and many concluded the time was appropriate given the expense of the electrical modifications.
According to Singleton, several of the larger dealer groups with numerous locations in overlapped areas have also closed businesses as a result of the events of the previous year.
Ford is one of the website’s biggest partners, according to Carwow Chief Operating Officer John Veichmanis, and its statistics shows that the automaker is the biggest volume brand on its platform.
Additionally, he noted that physical dealerships will continue to play a significant role in the sales process despite the rise in internet purchases.
Dealerships are essential to the transition to omnichannel commerce, he claimed. Why? Because they undertake more research online using websites like YouTube and CarWow, online shoppers are generally better informed and are therefore more inclined to switch brands.
Because a consumer switching brands will need to view the product and speak with a product expert more than a consumer buying the same brand for the second time, access to a local dealership is crucial in the new multichannel world.
In the upcoming years, according to Mike Jones, chairman of ASE Global and creator of the Car Dealer Top 100 ranking of the most profitable dealers, there will likely be more price cuts.
The survey will be conducted yearly by vehicle dealers. However, several brands declined to provide information, thus their dealer numbers were gathered from their websites. The majority of brands responded to our request for numbers.
According to Jones, Ford has been reducing the number of retail dealers it has, just like Vauxhall has been doing. I anticipate seeing further cutbacks, since all networks need to make sure they have the appropriate degree of representation.
It’s always intriguing to see where Mercedes and Audi are positioned. Given the volume of cars they sell on an annual basis and the network’s size, which is significantly smaller than most, tremendous throughput is produced.
This results in much higher levels of overhead absorption, which will be crucial as we transition to increased agency sales and a dominance of electric vehicle sales, along with used car profitability.
With 120 dealers, MG now has the same number as Audi in the UK, according to Jones, who thought MG’s position to be noteworthy.
“MG has been a wonderful success story, often being a bolt-on to an existing facility,” he continued.
Particularly in light of the modest level of investment and the electrified model lineup, dealers seem satisfied with the brand.
“MG have made a big commitment to electric vehicles, so it’s not surprising to see their growth,” Veichmanis said. “In fact, we’ve seen a 30% increase in the number of MG retailers on carwow in the last year, which also matches the EV trajectory we’ve seen with a 97% increase in EV sales year over year.”
We’re observing a strong growth in online interaction to support the larger dealer footprint because the percentage of total configurations for MG on carwow is also up 88% year over year.
Below is a list of all car dealership locations, provided by Carwow.
Who in the UK is the biggest Audi dealer?
The five-story structure has 45 million square feet in size and has two underground floors. It is located on the M4 motorway close to the Chiswick junction and took six years to design and construct.
Director of Audi UK Jeremy Hicks remarked, “West London Audi is unlike anything we’ve created previously in terms of scale, size, and complexity. Compared to a typical shopping center, it is a hundred times more intricate.
Which automaker operates the most dealerships?
Based on vehicle sales, Toyota surpassed Ford in 2021 to become the most popular automaker in the country, selling about 1.9 million vehicles to American consumers. Ford’s biggest market is the United States, where wholesale sales to American dealerships topped 1.8 million vehicles in 2020.
Who controls Audi UK?
Volkswagen Financial Services (UK) Limited, Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes MK14 5LR, which is authorized and regulated by the Financial Conduct Authority, trades under the name Audi Financial Services (FCA).
Vindis Audi: What is it?
Regardless of the car you now drive, Vindis Group offers all of its clients who purchase Approved Used Audi a wide selection of vehicles to view, thorough servicing and inspection, aftersales services, and a professional and knowledgeable part exchange service.
Audi offers new car deliveries?
We contacted a few nearby dealers right once in response to Terry’s surprising upturn in luck to see if car customers and the media could be slightly exaggerating the issue of delivery delays. The bad news is that they aren’t, for the most part. The good news is that, like Terry, you might occasionally come across a new automobile that hasn’t been sold and is searching for a home.
We found some valuable unsold motors in only one medium-sized town, as well as some brand-new ones that might arrive in the following month or two. Our trade sources confirm this notion by reporting that dealer stocks do exist but vary greatly in quantity across the nation and do not cover all criteria. Unsurprisingly, large dealer groups provide the best selection for the majority of brands. Otherwise, dealers made it clear that even if you choose the entry-level model in dread blue, you will still need to wait in line if it is not in stock.
Naturally, the situation is equally mixed at the manufacturer level. For instance, trade sources claim that Jaguar Land Rover is quickly reaching its production capacity and that Defender orders for 2022 builds are no longer being accepted. It’s rumored that Mercedes-Benz is also halting factory orders for a few models. Audi builds no vehicles for stock and typically takes six to nine months to produce a vehicle. Volkswagen is claiming delivery dates for some models that go all the way to October 2022that’s 12 months away. The Golf GTI and R, Touareg and ID 4, as well as particular Golfs from the R-Line, Tiguans, and Tourans, are among them.
However, according to our sources, Volvo can construct and deliver a car in about three months, while BMW can deliver slightly more quickly (depending on the model and specification). According to our sources, the corporation is eager to expand its EV and hybrid registrations in order to avoid emissions-based fines, therefore hybrids are more likely to be supplied during this time range.
Regarding the volume brands, it appears that factory order lead times are less for Citroen, Fiat, Nissan, Renault, and Vauxhall (three to four months at most). For Hyundai and Kia, the situation is even better because their build periods have decreased to weeks as opposed to months, which has enabled them to register their best-ever September for new car sales.
Customers might also have to accept reduced equipment levels after waiting for their automobiles, according to Jay Nagley of automotive consultancy Redspy. “According to him, automakers are not just reducing production but also equipment levels. ” But this is essentially swimming against the current. The switch to EVs necessitates the use of more semiconductors. According to research company ID Tech Ex, an EV has 2.3 times as many chips as a car with a gasoline engine.
Long wait times are bad news for car enthusiasts and those who simply want a new vehicle, but picture yourself as a company fleet manager having to explain to irate employees why they can’t have the EVs they’ve been promised and which would lower their benefit-in-kind tax liability to one pence “According to Paul Hollick, chairman of the Association of Fleet Professionals, “people get really cranky. “Many fleets that ordered electric vehicles are unable to receive them, forcing them to extend their current vehicle leases, which results in higher tax payments for the employees.
“Fleet managers would prefer to assist by sourcing whatever is offered, but they are unable to sacrifice residual values or safety. Additionally, it is not allowed for one person in the same pay grade to receive something better or different from their coworker; this compromises equity and causes HR issues. The industry requires automobiles with the proper brand names, features, and color schemes.
Customers who rent cars are also affected. One man we spoke to had recently reserved a Fiat Panda rental vehicle for his yearly Christmas week-long trip to Italy. Instead of the customary charge of 400, he was quoted at 1200. “He said to the reservationist, “I want to rent it, not buy it.” Rates are high because rental companies de-fleted after discovering they had too much inventory at the height of the pandemic. Now that demand has increased again, they are at the back of the line since suppliers to the retail and business sectors enjoy better profit margins. Speaking of margins, one main dealer informed us that due to the charity Motability’s poor profit margin, he is no longer able to provide new automobiles to those who are eligible for the mobility allowance. “I only have a few new cars, so instead of accepting Motability bargains, on which I generally make 400, he added, I’m choosing retail offers, on which I can make 2000.
IHS Markit, a research firm, has decreased its forecast for vehicle production for 2021 by 6.2 percent, or 5.02 million cars and trucks, and by 9.3 percent, or 8.45 million vehicles, for the following year.
So, no, consumers and the media are not exaggerating the problem with new car deliveries. There is a problem, and it won’t get better any time soon.
Naturally, the discounts offered on in-stock vehicles are smaller than they were prior to the delivery problem, but they’re still not insurmountably difficult to obtain, especially when discussed in person at the dealership unless the vehicle in question is a highly desired model.
The extent of the savings being offered differs amongst dealers, according to our trade source. While some are eager merely to close agreements, others are running a tight sales process that will put buyers’ willingness to haggle to the test. Generally speaking, Hyundai and Kia maintain superior stock levels, and new supplies arrive in weeks as opposed to months. Discounts on their models therefore continue to be above average.
Hold out for the same discount whether the car is a factory order or one that is already in stock, according to our source: “Many dealers have very short-term perspectives, so unless the stock is extremely desirable, they are more likely to try to get as much as they can for it and hope that something else comes along that they can sell.
We let some nearby dealers know that we may be flexible with color and equipment choices and that we would prefer a new car by December. This is what they said to us.
Audi: “Being flexible with specifications and color won’t affect the turnaround times for fresh A3 prints. The earliest delivery will happen in 2022, but I’m not sure exactly when. Nothing is readily available off-hand. The A5, A6, and A7 are more widely accessible from stock, according to our trade source.
BMW: “Only the 1 Series is on factory order for delivery in March, however that date is only an estimate. We used to switch between different dealers to receive the cars we needed, but we are no longer able to do so due to our restricted supply. The 3 Series and 4 Series are more widely accessible from stock, according to our trade source.
Dacia: “The Sandero has a six-month wait time, and everything is on factory order. There is no use in trying another network because the entire network is the same.
Fiat: “We currently have an excellent selection of 500s in stock. One significant dealer group is pre-registering petrol-powered 500s with regs of 70 and 71, according to our trade source.
Ford: “A new Fiesta 1.0 Ecoboost ST-Line Edition built to your specifications won’t arrive until March. We are unable to make a trade with another dealer because there is no unsold Fiesta stock anywhere in the UK. One significant Ford dealer group only has 80 vehicles in group stock, as opposed to 450 typically, according to our trade source.
Jaguar: “I-Pace and XE have a 12-month delivery period. You must put down a deposit and wait in line in order to purchase a new vehicle.
Mazda: “It’s difficult to tell when the MX-5 will arrivepossibly early in the following year. There is nothing available. If buyers don’t place their orders for the CX-5 right away, they won’t be around in March when the upgraded model debuts.
Mercedes-Benz: “Although the A-Class is on an eight to ten month factory order, we can still provide a small number of pre-order cars for late November delivery.
Mini: “From mid-January, you may order a Mini hatchback in any specification or color of your choosing. We currently have no inventory to supply from. Our trade source verifies that there is very little Mini stock in the entire nation.
Renault: “We still have unsold Clios, and 1,000 more will be delivered to the UK in November. They are available for general purchase and have not been custom manufactured.
Suzuki: “We can provide if you can be flexible with the specification and color because I have ten different new automobiles in stock. If not, you’ll have to wait until the following year.
Toyota: “We are unable to assist because there are no new Corollas in stock. I can order you a new one instead for arrival in January. If you’d like used, we can give it to you immediately away.
Vauxhall: “We can send you a new Corsa 1.2 SRi right away if you’re willing to compromise on the color. As an alternative, starting in October, you can choose any Corsa. Limited quantities of the Corsa-e SRi are also on hand right now, and more colors will be available starting in November.
Volkswagen: “A new ID 3 for March delivery is an option, as is a Golf 1.5 TSI Life DSG right now. Some employees from the Volkswagen [UK] head office’s workforce allocation have been freed and sent to retail.