- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m., MondayFriday. ET. 9:00 a.m.7:00 p.m. on Saturday ET. …
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Service. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
In This Article...
Where can I send Toyota a letter of complaint?
Welcome to the Toyota complaints section, where you can post your thoughts and observations on the company’s customer support. One of the biggest automakers in the world, Toyota produces well-known cars and trucks around the globe. Sedans like the Camry and Corolla, pickup trucks like the Tundra and Tacoma, and SUVs like the Rav 4 and 4 Runner are examples of popular makes.
You can voice your displeasure with Toyota to the CEO in person at the company’s corporate headquarters. 19001 South Western Ave, Dept. WC11, Torrance, CA 90501 is the address for the US. If you are unhappy with your car, though, you are unlikely to find relief at that place. Customer service for Toyota can be reached at 1-800-331-4331. On weekdays from 5:00am to 6:00pm Pacific Time and on weekends from 7:00am to 4:00pm Pacific Time, a live person is on hand.
On the organization’s official website, there is a list of alternative ways to reach them. The business is engaged on all the major social media platforms. Therefore, feel free to post a comment on their Facebook, Twitter, Instagram, or YouTube company pages if you have a concern.
How can I get in touch with Toyota South Africa?
Get in touch with Toyota South Africa Customer Service
- Contact Information: 0800 139 111.
- Phone number: (011) 809 9111.
- Email address: ccc@tsb.toyota.co.za.
How do I get in touch with Toyota?
Further Assistance Required?
- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m. ET, MondayFriday. Saturday, 9:00 am7:00 pm ET.
How do I get in touch with Toyota’s president?
Head of the organization and a Director
- (HQ) +81 565-28-2121. (HQ)
- @toyota.co.jp.
- Toyota-cho, 1 (HQ), Aichi, Japan (HQ)
Who are the customers of Toyota?
Toyota customers typically range in age from 30 to 50. Toyota creates affordable automobiles with an emphasis on middle-class consumers. It provides services to businesses in the tourism, travel, and hospitality sectors in the B2B market.
What is the work of Toyota Motor Corporation?
Toyota Motor Corp. produces and sells motor cars and their components. Automotive, Financial Services, and All Other segments make up its three main business divisions. The Automotive business develops, produces, assembles, and markets trucks, minivans, and other related vehicles, as well as the parts and accessories that go with them. Additionally, it participates in the creation of intelligent transportation systems. The Financial Services division provides Toyota automobile dealers and customers with buy or lease financing. Additionally, it offers retail leasing via lease agreements bought by dealers. The design, production, and sale of homes, telecommunications systems, and other enterprises are covered by the All Others sector. The organization’s headquarters are in Toyota, Japan, and it was established by Kiichiro Toyoda on August 28, 1937.
What country makes Toyota?
“Made in America” is more significant than “Made by US Manufacturer” in the automotive business. This is an established reality, according to studies. Which benefits the American economy, preserves American jobs, and keeps funds in the country, among other things. With these explanations, it is no longer surprising that automakers have spent a significant amount of money to set up a manufacturing site in the US. It is only reasonable that Toyota would produce their models in the US given that their cars are among the most popular ever sold. What Toyota models are produced in America, then?
Toyota now produces 12 models that are popular with customers in its North American factories. Avalon, Corolla, Camry, Highlander, RAV4, Matrix, Sienna, Tundra, Sequoia, Tacoma, Venaz, and the Lexus RX350 are just a few of the vehicles made in these factories. Their vehicle factories are located in states including Texas, Kentucky, Indiana, Canada, Mississippi, and California.
The first Toyota manufacturing facility in the US to be entirely owned was Toyota Motor Manufacturing, Kentucky, Inc., which was founded in 1986. It is now the biggest manufacturing facility outside of Japan. This plant produces the 2013 Avalon, Avalon Hybrid Camry, Camry Hybrid, and Venza models, among others. In 2013, the factory was able to produce 504,213 automobiles.
The Toyota Motor Manufacturing Indiana Inc., based in Gibson County, Indiana, was founded in 1996 with the primary purpose of producing full-size pickup trucks for the American market. The factory currently focuses on producing SUVs like the Highlander, Sequoia, and Sienna. Up to 299,820 automobiles might have been produced at the plant in 2013.
The TMMMS, which is based in Blue Springs, Mississippi, was initially intended to produce the Toyota Highlander in 2010. Unfortunately, the automaker chose to shift the Indiana plant’s manufacturing there. The plant was inaugurated in 2011 to create the best-selling Corolla. The plant was able to produce 158,647 automobiles in 2013 alone.
Toyota was successful in acquiring a new site in San Antonio, Texas, in 2003. The Tacoma and Tundra are the primary full-size pickup vehicles produced at this site. They were able to build 228,983 cars in 2013.
Which nation does Toyota come from?
Sakichi Toyoda created the first mechanical loom in the world and founded the Toyoda Spinning and Weaving Company in 1918, which is where Toyota got its start in the weaving business of Japan. Since a loom would stop and wouldn’t continue to produce faulty cloth and use up thread if an issue arose, his method reduced faults and enhanced yields. The Toyota Production System still relies heavily on the jidoka concept, which calls for engineering machinery to automatically halt and alert users to issues right away.
The loom so impressed the Platt Brothers, a British company, that they paid 100,000 in 1929 for the production and sales rights. Sakichi handed his son Kiichiro the money so that he might advance automobile technology at Toyoda. The Model AA, the company’s first ever passenger automobile, was introduced as a result in 1936, and the Toyota Motor Company was established in 1937. In addition to its own factories, manufacturing subsidiaries, and affiliates in Japan, Toyota today produces automobiles and parts under the Toyota and Lexus brands all over the world. Production of Toyota vehicles outside of Japan started in Brazil in 1959.
Take a look at Toyota’s past, beginning with the founder Sakichi Toyoda’s birth. It charts the company’s growth from the time Toyota Motor Corporation was founded in 1937 until the sale of the two millionth Prius hybrid.
Toyota: Are you leaving South Africa?
As extensive theft and riots continue in KwaZulu-Natal, Toyota South Africa Motors (TSAM) has suspended business activities at several of its stores there as well as production at its Prospecton facility in Durban.
“In addition to apologizing for the inconvenience, TSAM wants to reassure its customers that their safety and the safety of its employees are its top priorities.
“The neighborhood automaker is also advising all of its stakeholders, including partners and suppliers, to use caution and maintain their safety in these trying circumstances.
For the domestic and international markets, TSAM manufactures the Toyota Hilux bakkie, Fortuner sports utility vehicle, and Corolla Quest.
The facility also assembles a number of Hino trucks for the regional commercial vehicle industry as well as the Hiace Ses’fikile minibus for the domestic taxi market.
What does the Toyota warranty not cover?
The manufacturer’s assurance that your car will function as intended during the first few years of ownership is provided by the Toyota warranty. Your factory warranty will cover repairs and replacement parts if there are any flaws in the materials or craftsmanship that result in your car breaking down. A 3-year/36,000-mile bumper-to-bumper warranty and a 5-year/60,000-mile powertrain warranty make up the two most significant components of the Toyota warranty package.
Toyota’s warranty is on the shorter end of the spectrum when compared to those of other manufacturers. For instance, some automakers, such as Kia and Hyundai, provide powertrain coverage for 10 years/100,000 miles in addition to bumper-to-bumper coverage for 5 years/60,000 miles.
The complete Toyota warranty package, which is included with all new Toyota automobiles, is summarized as follows:
Toyota warranty details
The Toyota warranty is divided into sections that cover particular parts. The warranty handbook that comes with your car and is also available online from Toyota goes into great detail on these. The Toyota warranty is made up of the following broad coverages, in that order:
- Toyota’s bumper-to-bumper warranty, known as Basic Coverage, essentially covers all mechanical and electrical components with the exception of a few items listed in the warranty handbook.
- Powertrain Warranty: The engine, transmission, drive axles, and other moving parts of your automobile are covered by this Toyota warranty.
- Toyota will repair sheet metal body panels that rust through within the first five years of ownership. Corrosion Perforation Warranty.
- Emission Control Warranty: Each part’s warranty period is different. The guarantee period for parts like the fuel tank and exhaust manifold is three years and three thousand miles, while the warranty period for the catalytic converter and the engine control module is eight years and eight thousand miles.
- Restraint Systems Warranty: This takes effect if your seat belts or air bags aren’t working properly.
- Guarantee on Accessories: This warranty applies to any Toyota accessories installed on the car at the time of purchase. The warranty period for aftermarket accessories begins one year after the date of installation.
- Toyota increased its hybrid warranty for cars made in 2020 and beyond from 8 years/100,000 miles to 10 years/150,000 miles. This warranty covers problems with the electric drivetrain system, hybrid battery, and other hybrid-related parts.
Additional benefits
Many car manufacturers offer roadside assistance as part of the factory warranty, Toyota included. ToyotaCare, which includes routine maintenance for two years and 25,000 miles as well as towing and roadside assistance around-the-clock for the same period of time and unlimited miles, is included with every new Toyota vehicle.
What’s excluded from the Toyota warranty?
A factory warranty covers a wide range of things, but there are some things that are specifically excluded, according to the manufacturer. Listed below are a few instances of items that the Toyota warranty does not cover:
- Damage from theft or vandalism
- standard wear and tear
- non-Toyota dealership or authorized service center repairs
- vehicle usage or neglect-related damage
- a result of natural disaster damage
- Tires (covered under a separate warranty from the tire manufacturer)
- oil changes and other maintenance services (not covered after ToyotaCare expiration)