- Call or fax 800-331-4331 or 310-468-7814. 8:00 a.m.8:00 p.m., MondayFriday. ET. 9:00 a.m.7:00 p.m. on Saturday ET. …
- Send an email. Send us an online request, and we’ll respond right away.
- Postal Mail. Plano, Texas 75025-9001: P.O. Box 259001, Toyota Motor Sales, U.S.A., Inc.
In This Article...
Where can I send Toyota a letter of complaint?
Welcome to the Toyota complaints section, where you can post your thoughts and observations on the company’s customer support. One of the biggest automakers in the world, Toyota produces well-known cars and trucks around the globe. Sedans like the Camry and Corolla, pickup trucks like the Tundra and Tacoma, and SUVs like the Rav 4 and 4 Runner are examples of popular makes.
You can voice your displeasure with Toyota to the CEO in person at the company’s corporate headquarters. 19001 South Western Ave, Dept. WC11, Torrance, CA 90501 is the address for the US. If you are unhappy with your car, though, you are unlikely to find relief at that place. Customer service for Toyota can be reached at 1-800-331-4331. On weekdays from 5:00am to 6:00pm Pacific Time and on weekends from 7:00am to 4:00pm Pacific Time, a live person is on hand.
On the organization’s official website, there is a list of alternative ways to reach them. The business is engaged on all the major social media platforms. Therefore, feel free to post a comment on their Facebook, Twitter, Instagram, or YouTube company pages if you have a concern.
What Toyota issue is the most prevalent?
The brakes on a Toyota are among the most frequent problems. This is particularly true of the Toyota Corolla, but it also applies to many other Toyota-made cars. Since 2000, there have been two different recalls for the Corolla owing to brake-related problems. In recent models, the majority of these problems have been resolved, so you might not need to worry too much. Nevertheless, take it to one of the top auto repair facilities you can find to confirm the brakes are functional. On the highway, you don’t want to discover that the brakes aren’t working properly.
How can I get in touch with Toyota South Africa?
Get in touch with Toyota South Africa Customer Service
- Contact Information: 0800 139 111.
- Phone number: (011) 809 9111.
- Email address: ccc@tsb.toyota.co.za.
Who are the customers of Toyota?
Toyota customers typically range in age from 30 to 50. Toyota creates affordable automobiles with an emphasis on middle-class consumers. It provides services to businesses in the tourism, travel, and hospitality sectors in the B2B market.
How do I get in touch with Toyota’s president?
Head of the organization and a Director
- (HQ) +81 565-28-2121. (HQ)
- @toyota.co.jp.
- Toyota-cho, 1 (HQ), Aichi, Japan (HQ)
Do Toyotas have many issues?
Toyota’s engines are often dependable, but the rest of the car frequently falters. Here are a few problems that every Toyota owner should be prepared for.
One of the top and most dependable brands on the planet, Toyota is praised for its products. People vouch for them, saying they have traveled tens of thousands of kilometers without a problem. However, Toyota cars have had a number of flaws that slipped past the popular owner-awarded iron-clad seal of approval, just like any other manufacturer.
Why is Toyota experiencing issues with quality?
Toyota’s quality issues seem to stem from two main factors. The first is a result of management’s aspirations for quick expansion. The second is a result of the company’s products becoming more and more complex.
What Toyota engine is the most dependable?
The first word that comes to mind when most people think of “Toyota is “quality. Toyota is known for producing dependable cars that last for many years. Of course, a dependable engine is found within every dependable vehicle. When you purchase a Toyota vehicle, you are investing in high-quality equipment that will serve you for many years. The engines of these cars are a major factor in this. We have a huge selection of new and used Toyota cars at Orangeville Toyota in Orangeville, Ontario, all ready for you to test drive. We shall discuss some of the greatest Toyota engines ever produced in this blog.
The 2JZ-GTE is the well-known turbocharged inline 6-cylinder found in the Toyota Supra. It has an incredibly robust cast-iron engine block, aluminum heads, and maybe the smoothest twin-turbo engine acceleration ever.
Toyota gained a reputation for producing rugged, dependable vehicles thanks to the 22R-E. The 22R-E was first manufactured in 1982, and in 1984 it was made standard on Toyota pickup trucks and 4Runners. Through 1995, Toyota continued to sell the 22R-E in its pickup trucks and on the 4Runner. The 22R-E was Toyota’s last iteration of its “engines from the R series, which were originally manufactured in 1953. The R engine series has a lengthy, illustrious history, much like Chevrolet’s small-block V8. One of the longest production runs for a Toyota engine had a fitting conclusion with the 22R-E.
The rear-wheel-drive Scion FR-S (also known as GT-86) coupe is powered by the 4U-GSE engine. The 4U-GSE, a horizontally opposed 4-cylinder, was created in collaboration with Subaru. The motor combines Subaru’s well-known dependability “together with the ground-breaking D4-S combo port and direct injection system from Toyota. The engine, which is built to rev, puts out 197 horsepower at 7,000 RPM. The engine is well-liked by fans and is fitted with a 6-speed transmission in the 2,800-pound Scion FR-S (also known as the Toyota GT-86 or the Subaru BRZ).
The T series engine, which was produced between 1970 and 1985, was largely responsible for Toyota’s emergence as a global powerhouse. The T-series was available in the Corolla, Celica, and Corona and had unbeatable dependability, exceptional fuel efficiency, and respectable performance. Numerous instances of the engine’s excellent durability are still in use today.
The 1GD-FTV is a super-efficient 4-cylinder, 2.8L diesel engine and one of Toyota’s newest engines. The 1GD-FTV, which has 174 horsepower and 330 lb-ft of torque, is found in Toyota Hilux pickup trucks and Land Cruiser Prado SUVs. The 1GD, which produces 25% greater torque and is 15% more fuel-efficient, takes the place of the 1KD. Selective catalytic reduction (SCR) technology reduces NOx emissions by 99 percent. Possibly the most cutting-edge diesel engine now in use is the 1GD-FTV.
Toyota: Are you leaving South Africa?
As extensive theft and riots continue in KwaZulu-Natal, Toyota South Africa Motors (TSAM) has suspended business activities at several of its stores there as well as production at its Prospecton facility in Durban.
“In addition to apologizing for the inconvenience, TSAM wants to reassure its customers that their safety and the safety of its employees are its top priorities.
“The neighborhood automaker is also advising all of its stakeholders, including partners and suppliers, to use caution and maintain their safety in these trying circumstances.
For the domestic and international markets, TSAM manufactures the Toyota Hilux bakkie, Fortuner sports utility vehicle, and Corolla Quest.
The facility also assembles a number of Hino trucks for the regional commercial vehicle industry as well as the Hiace Ses’fikile minibus for the domestic taxi market.
What does the Toyota warranty not cover?
The manufacturer’s assurance that your car will function as intended during the first few years of ownership is provided by the Toyota warranty. Your factory warranty will cover repairs and replacement parts if there are any flaws in the materials or craftsmanship that result in your car breaking down. A 3-year/36,000-mile bumper-to-bumper warranty and a 5-year/60,000-mile powertrain warranty make up the two most significant components of the Toyota warranty package.
Toyota’s warranty is on the shorter end of the spectrum when compared to those of other manufacturers. For instance, some automakers, such as Kia and Hyundai, provide powertrain coverage for 10 years/100,000 miles in addition to bumper-to-bumper coverage for 5 years/60,000 miles.
The complete Toyota warranty package, which is included with all new Toyota automobiles, is summarized as follows:
Toyota warranty details
The Toyota warranty is divided into sections that cover particular parts. The warranty handbook that comes with your car and is also available online from Toyota goes into great detail on these. The Toyota warranty is made up of the following broad coverages, in that order:
- Toyota’s bumper-to-bumper warranty, known as Basic Coverage, essentially covers all mechanical and electrical components with the exception of a few items listed in the warranty handbook.
- Powertrain Warranty: The engine, transmission, drive axles, and other moving parts of your automobile are covered by this Toyota warranty.
- Toyota will repair sheet metal body panels that rust through within the first five years of ownership. Corrosion Perforation Warranty.
- Emission Control Warranty: Each part’s warranty period is different. The guarantee period for parts like the fuel tank and exhaust manifold is three years and three thousand miles, while the warranty period for the catalytic converter and the engine control module is eight years and eight thousand miles.
- Restraint Systems Warranty: This takes effect if your seat belts or air bags aren’t working properly.
- Guarantee on Accessories: This warranty applies to any Toyota accessories installed on the car at the time of purchase. The warranty period for aftermarket accessories begins one year after the date of installation.
- Toyota increased its hybrid warranty for cars made in 2020 and beyond from 8 years/100,000 miles to 10 years/150,000 miles. This warranty covers problems with the electric drivetrain system, hybrid battery, and other hybrid-related parts.
Additional benefits
Toyota is one of the automakers that includes roadside assistance as a component of the factory warranty. ToyotaCare, which includes routine maintenance for two years and 25,000 miles as well as towing and roadside assistance around-the-clock for the same period of time and unlimited miles, is included with every new Toyota vehicle.
What’s excluded from the Toyota warranty?
A factory warranty covers a wide range of things, but there are some things that are specifically excluded, according to the manufacturer. Listed below are a few instances of items that the Toyota warranty does not cover:
- Damage from theft or vandalism
- standard wear and tear
- non-Toyota dealership or authorized service center repairs
- vehicle usage or neglect-related damage
- a result of natural disaster damage
- Tires (covered under a separate guarantee from the tire manufacturer) (covered under a separate warranty from the tire manufacturer)
- oil changes and other maintenance services (not covered after ToyotaCare expiration)