If you ever need a door unlocked or a tire changed, ToyotaCare offers 24-hour Toyota Roadside Assistance. Additionally, the service includes towing, fluid supply, jump starts, and tire changes. Simply give 1-800-444-4195, and a professional will assist in getting you moving once more.
In This Article...
Maintenance Services
ToyotaCare Plus covers factory-recommended maintenance for your 30,000, 35,000, 40,000, and 45,000 mile service intervals and extends protection for up to 4 years or 45,000 miles from the date of initial use. Services offered are:
- Change of engine oil and filters
- airliner air filter
- motor air filter
- turn the tires
- a thorough examination
- Examine and correct fluid levels.
- Genuine Toyota Parts
Roadside Assistance
Roadside help available 24/7 for 4 years or 45,000 miles is a promise made by ToyotaCare Plus. Included in roadside assistance are:
- Start-up of a battery
- security from lockouts
- supply emergency gasoline
- tire repair (Your inflated spare tire will be used to replace the damaged tire)
- Towing (to the nearest Toyota dealership or to the Toyota dealership of your choice within 25 miles of the nearest dealer)
- Winching (removal from any ditch, mud, sand or snow; vehicle must be immediately adjacent to a regularly travelled road and capable of being serviced with standard servicing equipment)
Windshield wipers are they covered by Toyota Care?
The guarantee does not apply to parts of your car that need to be fixed or replaced due to wear and tear from use. Brake pads, brake rotors, batteries, wiper blades, hoses, air filters, oil filters, lightbulbs, and fluids are some examples of the things that fall under this category. Additionally, any repairs brought on by a collision, vandalism, or negligence are not covered by the guarantee. As a result, it’s crucial to get your car maintained at the dealership in accordance with the manufacturer’s guidelines.
Toyota Premium Care: What is it?
A maintenance plan1 that covers the car for two years or 25,000 miles, whichever comes first, is included with every eligible new Toyota. Longer coverage is available from the date of first use for up to 4 years or 45,000 miles with ToyotaCare Plus2, whichever comes first. When your car is initially used, that is the date of first usage.
Mileage Warranty / Tread Life Warranty
The most well-known kind of tire warranty is a tread life or mileage warranty. If your tires have this kind of warranty, the maker will replace them if the tread wears out earlier than expected at a prorated* cost.
Although it seems like a fantastic offer, be sure to review the terms and conditions. A mileage warranty often only covers the original owner and their car. Additionally, it is only valid if the owner followed the manufacturer’s instructions for tire rotation, wheel alignment, tire inflation, and other maintenance procedures, and the claim was made within a specific time frame (often 6 years).
The tire can only be returned if it has 2/32 or less tread remaining, which is the most crucial restriction of tread life warranties. This will not pass a Virginia State Safety Inspection because the tire tread depth is below the required level. By using your tires up until that moment, you might be able to recoup some money, but we believe the dangers outweigh any potential advantages.
*A warranty for tread life does not include a cash refund. The prorated amount can be applied as a credit toward the list price of an equivalent tire from the same manufacturer.
Workmanship & Materials Warranty
Customers are covered by a workmanship and materials warranty against problems or flaws that are under the manufacturer’s control. This includes flaws like uneven tire wear, tread separation, or busted tire belts. They normally replace the tire for free if you file a claim within a year after purchase and it still has more than 75% of its original tread. Beyond that, you are paid according to the prorated tire life.
Uniformity Warranty
Although the tire business practices strict quality control, occasionally a tire will be out of round and disrupt a ride. This possibility is taken into consideration by tire manufacturer warranties, which will replace a damaged tire. However, the claim will be rejected if the manufacturer determines that a fault is related to poor upkeep, vandalism, dangerous road conditions, or an accident.
Manufacturers typically only provide coverage for a single tire since they have a high level of quality control and tend to think that problems cannot exist on more than one tire. Additionally, be sure to file your claim on time. Manufacturers believe that these issues should be found and fixed quickly (between 1/32 to 2/32 of treadwear loss or six to twelve months of service) because the majority of problems they cause manifest themselves early in a tire’s life.
Satisfaction Guarantee
Nowadays, a lot of producers provide a 30-, 45-, or 60-day satisfaction guarantee. Customers are able to “test drive their new tires” thanks to this assurance. If not satisfied, the buyer has a specified amount of time to swap the tires for a different set (of the same tire brand). If the tires are utilized improperly, in a racing-related activity, or are damaged by a road danger, the warranty is null and invalid.
Manufacturer Road Hazard Warranty
Only a few tire manufacturers provide an irreparable damage warranty against road hazards like potholes, nails, glass, and other dangers. Tires are normally covered by this kind of limited guarantee for a year or the first 2/32 of tread life, whichever comes first.
Make sure you are aware of what is and is not covered by the manufacturer’s road hazard warranty if your tires come with one. For more security, you might want to think about getting a tire protection plan or supplementary road hazard warranty from your tire provider.
Are tires on a new automobile covered by warranty?
The basic warranty of the vehicle does not cover brand-new tires. Instead, the tire manufacturer provides the guarantee, which is described in a booklet that should be in your new car’s glove box. The tire warranty covers manufacturing flaws or early tire wear. In case you need to file a warranty claim and are required to show that the tires were properly maintained, make sure to keep the tires adequately inflated and keep track of any tire rotation receipts you may have.
Warranty coverage can change
Benefits that are part of warranties may also change. An carmaker may provide a longer warranty or other special coverage, such as maintenance free, in an effort to increase sales. The coverage may be reduced if the automaker’s research reveals that a certain advantage isn’t luring customers to showrooms. For instance, Volvo provided five years of free maintenance in 2010. That has now been reduced to three years. Prior to the 2016 model year, GMC and Chevrolet vehicles were covered by a 100,000-mile powertrain warranty. The powertrain warranty is currently only valid for 60,000 kilometers. However, warranty modifications are not retroactive. If you require warranty-covered repairs or services, the coverage that was in effect for the model year of your car will be used.
Range of coverage
Volkswagen offers a six-year, 72,000-mile basic warranty as of the 2018 model year. This coverage, which is the longest-lasting among all brands, practically doubled the guarantee from the previous model years. Currently, the shortest standard warranty is three years or 36,000 miles, and it can be found on cars from manufacturers including Chevrolet, Chrysler, Dodge, Ford, Honda, Mazda, Nissan, and Toyota. Manufacturers including Acura, BMW, Buick, Cadillac, Fiat, Mercedes-Benz, and Mini offer standard warranties that are four years or 50,000 miles long. Several automakers, including Genesis, Hyundai, Jaguar, and Kia, provide basic coverage for five years or 60,000 miles.
Roadside assistance
Almost all new-car warranties include roadside assistance, which is usually just as long as the standard warranty in duration. However, Toyota’s roadside assistance only lasts two years, despite the fact that the guarantee is for three years.
Extra coverage for EV and hybrid batteries
Electric or hybrid automobiles cannot function without their batteries, which are therefore quite expensive to replace. For instance, a Nissan Leaf battery costs $5,000. The good news is that federal emissions standards require EV and hybrid batteries to be warrantied for at least eight years or 100,000 miles even though battery components are not covered by the basic warranty. All succeeding owners are entitled to a complete transfer of this coverage.
‘Goodwill’ repair
Imagine that your vehicle’s pricey part fails, and your warranty has just run out. Usually, you’d have to make a payment. However, if the service manager at the dealership agrees, you can obtain a one-time exemption. The local dealership service staff has sole discretion over this act of goodwill. However, your chances of getting the maintenance done there will rise if you ask politely and have a history of doing so.
EDMUNDS SAYS: New-car warranties can vary from year to year and frequently depend on the brand. If warranties play a significant role in your decision to purchase a car, learn about the current warranty coverage.
What exactly does Toyota complete service include?
Enjoy factory scheduled maintenance for two years or 25,000 miles. Every six months, you may have your oil changed, fluids checked, brakes and windshield wipers inspected, and tires rotated for you to make sure your car is operating at its best and that you feel secure while driving it.
How frequently should your oil be changed?
Oil is a must for every automotive engine, but not just any oil will do. Modern engines must meet extremely strict industry and automotive regulations in order to ensure a long service life. They are developed and constructed to demanding standards. Your new-car warranty could be voided if the proper oil isn’t used and isn’t documented.
Oils that are low viscosity, multi-grade, resource-conserving, and fully synthetic are required for the majority of late-model cars in order to reduce friction and increase fuel efficiency. But selecting the best oil is not always simple. The right oil for your vehicle’s make and model must meet performance standards defined by the API, ILSAC, and/or ACEA as well as any particular requirements established by the automaker or engine manufacturer. It must also have the right SAE viscosity grade. Your car’s owner’s manual contains information on these criteria, and your local auto repair shop may provide you details on the recommended oil parameters for your specific vehicle.
Oil change intervals will vary depending on the age, model, and driving circumstances of the vehicle. While it used to be customary to change the oil every 3,000 miles, modern lubricants now allow for suggested oil change intervals of 5,000 to 7,500 miles in the majority of engines. Additionally, your car’s engine might go up to 15,000 miles between maintenance if it needs complete synthetic motor oil. Follow the factory maintenance schedule for oil changes since you cannot determine the condition of engine oil by looking at its color.
Older vehicles generally had two maintenance schedules, one for “regular” operation and another for “hard service,” with oil change intervals based on mileage. The latter group entails driving your car while under one or more of the subsequent circumstances:
- mainly short journeys (5 miles or less)
- conditions that are very dusty, hot, or cold
- driving that is constantly in motion
- lugging around hefty loads or pulling a trailer
Maintain your vehicle utilizing the stricter schedule if its usage falls under the owner’s manual’s definition of severe servicing. However, if you drive your car ordinarily, be cautious about wasting your hard-earned money on maintenance tasks like oil changes that your automobile might not actually require or benefit from.
Oil-life monitoring systems are standard in most contemporary automobiles, and they automatically identify when an oil change is necessary and alert you with a warning on the instrument panel. Early simple systems relied on time and mileage, but modern complex solutions examine the actual driving circumstances of the car to predict when the oil will start to deteriorate. In reality, “severe service” recommendations are often completely removed from owner’s and maintenance manuals for newer vehicles since the oil-life monitoring system automatically reduces the oil change frequency when it senses heavy-duty use.
The oil-life monitoring system should be reset each time you have your car’s oil changed. If you perform your own oil changes, you can reset the system by adhering to the owner’s manual’s recommendations.
On newer engines, when oil changes are less frequent, it’s crucial to check the oil level monthly and fill it off as necessary. While many engines only need a few quarts of oil before they need to be changed, some can use up to a quart every 600 to 700 miles. Your new car warranty will not cover engine wear or damage brought on by low oil levels, so maintaining adequate oil levels can save you money on expensive auto repairs. Notably, even if the maintenance alert has not turned on, most automakers advise getting an oil change every 12 months if you don’t put many miles on your car.
Are scratches covered by Toyota Care?
covers unforeseen wear and usage costs including dents, poor tire tread, and scratches as described in your lease agreement. Dented exterior surfaces and paint damage. Damage to the side glass, wheels, and wheel covers.
What does the Toyota warranty not cover?
The manufacturer’s assurance that your car will function as intended during the first few years of ownership is provided by the Toyota warranty. Your factory warranty will cover repairs and replacement parts if there are any flaws in the materials or craftsmanship that result in your car breaking down. A 3-year/36,000-mile bumper-to-bumper warranty and a 5-year/60,000-mile powertrain warranty make up the two most significant components of the Toyota warranty package.
Toyota’s warranty is on the shorter end of the spectrum when compared to those of other manufacturers. For instance, some automakers, such as Kia and Hyundai, provide powertrain coverage for 10 years/100,000 miles in addition to bumper-to-bumper coverage for 5 years/60,000 miles.
The complete Toyota warranty package, which is included with all new Toyota automobiles, is summarized as follows:
Toyota warranty details
The Toyota warranty is divided into sections that cover particular parts. The warranty handbook that comes with your car and is also available online from Toyota goes into great detail on these. The Toyota warranty is made up of the following broad coverages, in that order:
- Toyota’s bumper-to-bumper warranty, known as Basic Coverage, essentially covers all mechanical and electrical components with the exception of a few items listed in the warranty handbook.
- Powertrain Warranty: The engine, transmission, drive axles, and other moving parts of your automobile are covered by this Toyota warranty.
- Toyota will repair sheet metal body panels that rust through within the first five years of ownership. Corrosion Perforation Warranty.
- Emission Control Warranty: Each part’s warranty period is different. The guarantee period for parts like the fuel tank and exhaust manifold is three years and three thousand miles, while the warranty period for the catalytic converter and the engine control module is eight years and eight thousand miles.
- Restraint Systems Warranty: This takes effect if your seat belts or air bags aren’t working properly.
- Guarantee on Accessories: This warranty applies to any Toyota accessories installed on the car at the time of purchase. The warranty period for aftermarket accessories begins one year after the date of installation.
- Toyota increased its hybrid warranty for cars made in 2020 and beyond from 8 years/100,000 miles to 10 years/150,000 miles. This warranty covers problems with the electric drivetrain system, hybrid battery, and other hybrid-related parts.
Additional benefits
Toyota is one of the automakers that includes roadside assistance as a component of the factory warranty. ToyotaCare, which includes routine maintenance for two years and 25,000 miles as well as towing and roadside assistance around-the-clock for the same period of time and unlimited miles, is included with every new Toyota vehicle.
What’s excluded from the Toyota warranty?
A factory warranty covers a wide range of things, but there are some things that are specifically excluded, according to the manufacturer. Listed below are a few instances of items that the Toyota warranty does not cover:
- Damage from theft or vandalism
- standard wear and tear
- non-Toyota dealership or authorized service center repairs
- vehicle usage or neglect-related damage
- a result of natural disaster damage
- Tires (covered under a separate warranty from the tire manufacturer)
- oil changes and other maintenance services (not covered after ToyotaCare expiration)