Customers can use the free shuttle service provided by Passport BMW to get around the parking lot or to the METRO station.
For your convenience, we offer BMW loaner cars for the duration that it takes to service or repair your BMW, but not when the work is required as a consequence of an accident.
Only the owner/lessee (or spouse) of the BMW that has been serviced or repaired is eligible to receive a loaner car; the owner must be at least 21 years old (as required by our insurance carrier).
A valid driver’s license, proof of insurance coverage, and a major credit card2 to pay for any unforeseen expenses are all necessary for Passport BMW.
2 A $500 hold must be put on a debit card in place of a credit card (credits back may take 7-10 days)
You are in charge of:
- any harm sustained while in your custody or care. Prior to leaving the dealership, don’t forget to inspect the BMW loaner with our salesperson. The agreement should make notice of any existing damage. (Loaners are again examined when they are returned.)
- using fuel If the gasoline level is not replenished to the same level as when the car was picked up, a refueling fee of $5.99 per gallon will be applied.
- All parking, traffic, and toll infractions. Please bring your EASY-PASS with you. Any fines or penalties we pay and re-bill to you will be subject to an administrative fee of $35.
- While we adore pets, they are sadly not allowed in the loaner cars because they are NON-SMOKING vehicles. If these limitations are broken, a $250 detailing fee is charged.
- The daily mileage allowance for our loaner cars is 100 miles; any excess miles will be charged at a 25 cent per mile rate.
Loaners must be returned by 9:00 am the following morning after being notified (via phone call, text message, or email) that your BMW is prepared for pick-up at Passport BMW. If the item is not returned on time, rental fees of $19.95 per hour or $99.95 per day plus tax will be incurred. (This also applies to borrowed automobiles held over the weekend and on holidays.)
I appreciate your patience and co-operation. The prompt return of our loaner automobiles is necessary for us to successfully serve you and other clients.
Comments Off on Need Service for a BMW? Passport For the duration of the maintenance or repair work on your BMW, BMW will give you a loaner vehicle.
In This Article...
Recalled car. The BMW dealership claims that rentals will be available. My dealership promised to “raise the ante” and give me a brand-new 2012 328i sample.
That is accurate. My CA informed me yesterday that BMW will pay for an Enterprise rental. Wow, many thanks BMW! Instead of my M5, I get to drive a Corolla or an Altima?
Some dealers have responded by offering a loaner BMW 3 series, while some have gone above and beyond by offering 5, or 6 series vehicles.
I was told the same thing, but presumably the rental will be considered “luxury,” whatever that implies.
Yes, my CA made a similar statement. The question is what’s accessible close to you for the required time duration; Enterprise had Infinitis and similar products available at some locations (which tend to be the airport sites).
How were they able to remove it from their inventory? When I inquired for a 7-series, they said that neither the service loaner fleet nor the inventory had any.
They gave me a new 328 loaner after I complained a little. While by no means an M5, it will do until my car is fixed.
2011 BMW 328i from the fleet of servicing loaners. Between servicing my M3 and my wife’s 650i and 740i, I believe I’ve actually owned this particular vehicle three additional times.
My dealership is truly doing the best they can in this scenario. I first had a 535, but they later moved me in an X5, and they even offered me a 7 series.
The dealerships, in my opinion, are making every effort. More nearby than my sales dealership is my service dealership. They are fixing the problem; the loaner I received was a 528i.
What supplier do you use in Carolina? To take care of my M5, I must begin looking for someone in that mold.
Since Crown BMW in Greensboro has been excellent to work with throughout this issue, I’m heading there. Despite his offer, I chose the X5 instead of the 7 series. I have two little children.
SERPRESULT
A service loaner or demo car may be exactly what you need if you are shopping for a BMW but aren’t sure whether to buy new or used.
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Loaner Demo Vehicles on the Spot
What is a BMW loaner?
The registered owner of the BMW who is at least twenty-one years old and has brought it in for service or repair may use a loaner car. To be provided with a loaner vehicle, a valid driver’s license, insurance card, and credit card in the owner’s name are necessary.
Is a loaner automobile provided by BMW when a recall occurs?
Loaner Car Policy “At BMW NA, providing loaners or rental automobiles to clients is regular procedure. No exception applies to owners of automobiles involved in the Takata recall.
Do you get a courtesy car from BMW?
The staff at our dealership carefully chooses new BMW models from our stock to act as courtesy cars. When customers send off their cars for routine maintenance or service, we lend them to them. This means they typically have relatively low mileage and give you a capable and enjoyable ride.
Is BMW SOS a paid service?
BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
Is a loaner vehicle regarded as a new vehicle?
Since loaner vehicles are neither new nor used, they are eligible for both new car and used car incentives and programs. A loaner vehicle can be leased just like a brand-new vehicle! Your lease mileage does not include the miles of the vehicle. A loaner automobile is available for a significant discount. Since they can be sold as new, loaner cars even qualify for very low interest rates like 0% financing (where provided). The greatest purchasing freedom and cost reductions are provided by loaner autos.
Is maintaining a BMW expensive?
Yes, BMW servicing is more expensive than many other manufacturers, whether they are premium or not, once the warranty expires. Over a ten-year period, a BMW may cost $12,000 more to maintain than a Toyota and $5,000 more than a Mercedes-Benz.
Because it’s a German car with specialized parts and technology, maintaining a BMW is pricey. It’s not merely a car to get people from point A to point B; it was designed for driving aficionados. A $400 battery replacement, for instance, might be necessary because the mechanic must register the battery with the engine control module. If not, the battery risk of an early demise since the vehicle won’t “know” how to charge it.
Additionally, the Digital Motor Electronics (DME) system in cars connects countless sensors and controls. A BMW may require a sophisticated method for a simple repair on another vehicle, which increases labor expenses.
Yes, a 3-Series BMW requires pricey maintenance once the manufacturer or certified pre-owned warranty has expired. A used BMW 3-Series typically costs $1,000 to $1,700 per year in maintenance and repairs.
A BMW 328i oil change can cost between $149 and $174, according to RepairPal. Nevertheless, depending on your area and BMW model, you can pay more than that.
Why do dealerships loan out new cars?
Popular Models: Loaner cars are chosen to serve a period as loaners are frequently the most well-liked models from the manufacturer’s portfolio, packed with the most coveted technology and features. Loaner cars serve their own purpose as advertisement for the dealership’s new vehicle inventory.
Does free service come with new BMWs?
View the digital brochure for the BMW M. BMW Ultimate Care is standard on all model-year 2017 and newer vehicles sold or leased by an authorized BMW center for the first three years or 36,000 miles, whichever comes first.
What is covered by a complete BMW service?
Which package best satisfies your needs? Choose between the extended BMW Service Inclusive Plus, which covers both maintenance work and wear-and-tear repairs, and BMW Service Inclusive for routine maintenance. Both packages feature a ten-year contract term and a 200,000-kilometer mileage cap.
All maintenance tasks, including any necessary oil changes and BMW Original Parts, are covered by the BMW Service Inclusive Package.
Services provided:
Maintenance:
- top-ups and service for the engine oil
- vehicle inspection and common scopes
- replacement or maintenance of air filters
- replacement or repair of the fuel filter
- replacement or repair of a micro filter
- replacement or maintenance of spark plugs
- replenishment or maintenance of brake fluid
This package is available with a contract length of up to ten years and a mileage cap of 200,000 km.
All maintenance tasks as well as additional wear-and-tear repairs, including any necessary Original BMW Parts, are covered by the BMW Service Inclusive Plus Package.
Wear-and-tear:
- new brake pads for the front and rear brakes
- replace the brake discs on the front and rear
- changing the clutch (if necessary)
- Changing the wiper blades (during the engine oil service)
Is it wise to purchase a loaner automobile from a dealership?
Loaner cars are less expensive than newer cars because they are used automobiles. Additionally, several automakers may provide factory incentives and 0% financing. As a result, a loaner car might be a terrific choice if you’re shopping on a tight budget.
In a car dealership, what does the term “loaner” mean?
A loaner vehicle is a dealer-owned vehicle that is temporarily removed from dealer inventory for one client alone to use as a courtesy vehicle for a maximum of thirty (30) days within a 366-day period while their vehicle is being serviced by that dealer.
Does a recall come with a loaner car?
You can try asking your nearby dealership for a loaner car until it can fix your automobile if it has a risky safety recall. Most dealerships have rental cars available, and some manufacturers have procedures that allow them to loan you a car for a few days, a few weeks, or even a few months while they deal with your recall.
Getting a loaner car is frequently the greatest choice if you have a significant safety recall and a repair is not yet accessible.
Note: Although this normally only applies to customers who have received “Do Not Drive” warnings, there are occasional instances where the manufacturer will provide a rental car without you even having to ask.