BMW Roadside Assistance offers the following practical services, among others:
- start-ups for batteries
- fuel or operational fluid delivery
- tire replacement
- Lockout assistance
BMW Roadside Assistance will offer towing service to the closest authorized BMW Center if your car is disabled due to technical problems, damage from hazards, or an accident.
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SERPRESULT
The BMW Assist system comes with a phone of its own.
The BMW Assist Safety Plan is a part of Ultimate Service on adequately equipped 2007 and later models, and it is free for four years after your BMW goes into service.
Intelligent integration of the driver, the vehicle, and the environment is provided through BMW ConnectedDrive.
both for aid while driving and assistance with the route planning.
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
Exists BMW Assist in every BMW model?
Most recent BMW cars come standard with BMW Assist. The yearly Safety Plan charge after the BMW-paid term of service is $199 plus applicable taxes.
What does BMW Assist cost?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.
How can I turn on BMW Assist?
- Dial 1-877-332-4BMW (800-332-4269)
- From the ConnectedDrive menu’s BMW Assist section or through the BMW Connected app, choose BMW Roadside Assistance.
- pressing the BMW Assist SOS button on your car
Can BMW Assist start the vehicle?
With the BMW Display Key and the BMW Connected App, you may remotely start your car. After turning on automatic engine starting in your driver assistance settings, you can easily maintain the interior temperature of your BMW by pressing a button.
How does BMW accident support work?
For the BMW and Mini brands in the UK, BMW has introduced a new Accident Support service that will provide customers who have been in an accident with aid and guidance as they go through the vehicle recovery and repair periods.
The service, a first for the industry, uses sophisticated on-board software on select BMW vehicles to determine whether an accident has taken place in which the airbags have not been deployed. A notification will then be delivered to the dashboard display of the vehicle. The vehicle will promptly contact emergency services if the airbags have been activated thanks to the Emergency Call feature that is built into the vehicle.
The link to upload pictures of the damage will be sent to the drivers. BMW will dispatch for the vehicle to be recovered right away if the damage is severe enough to need it to be taken off the road. In cases of incidents when no one was at fault, the service will also handle the entire insurance claim.
Users of the service will have access to an online portal where they may schedule a repair at a body shop that has been approved and monitor the status of their insurance claim and repair.
But it’s not just for the most recent models; drivers of earlier vehicles can also contact BMW and MINI Accident Support by calling a 24-hour hotline at 0344 335 0284.
How long do you have access to BMW Assist?
For the first three years of ownership, Roadside Assistance is included with every new BMW, giving you peace of mind in case of any unforeseen circumstances.
Roadside Assistance is included for at least 12 months on all eligible secondhand BMW vehicles.
If you need assistance, our knowledgeable, multilingual staff is available to serve you 365 days a year, around the clock. To help you get back on the road as soon as possible, they’ll first try to assist you over the phone.
When a car is immobilized, we’ll set up assistance. “Immobilized” refers to a vehicle that has experienced an electrical or mechanical failure, a vehicle accident, a key loss, a fueling error, fire damage or destruction, theft, or vandalism.
You will have the choice to purchase a BMW Insured Roadside Assistance coverage, giving you continuing peace of mind, when the three year protection expires.
BMW Mobile Care: What is it?
With a variety of functions, BMW Teleservices can help when your BMW needs repairs or maintenance. For instance, choosing “Mobile Care” in the ConnectedDrive menu puts you in touch with our BMW Roadside Assistance team, who can help you identify the issue and dispatch aid as needed.
What does BMW ConnectedDrive cost?
All eligible BMW vehicles with the software installed are eligible for free registration with ConnectedDrive. For three years, most BMW vehicles come standard with it. BMW offers the majority of the Digital Services capabilities separately or as a trial since it understands that not all owners will want or require all of the ConnectedDrive functions.
The majority of these have different prices, ranging from PS1 for a one-month trial of real-time traffic data to PS79 for a map update for the My Journey system. BMW, on the other hand, offers four ConnectedDrive packages that range in price from PS59 to PS239 and run for a full year. As the price rises, each bundle includes more ConnectedDrive features.
Only BMWs with the most recent OS7 infotainment system and up receive Apple CarPlay for free, which may surprise some BMW owners. When their BMWs reach their third anniversary, some owners will still be required to pay up to PS265 for Apple CarPlay. In 2020, BMW vehicles finally offered Android Auto connectivity as an option, providing wireless integration to the vehicle’s infotainment system at no additional cost.
Why don’t BMWs have remote starts?
BMW has purposefully left the remote start out of their cars up until this moment. The inclusion of the remote start is prohibited under some legislation that are relevant to the German and European markets. In order to avoid excessive idling, this is done. German brands, like BMW, had an impact on the choice.
Does my BMW app need payment?
Additionally, specific features for electric vehicles have been incorporated. The My BMW App is free to download from the Apple App Store and Google Play Store and is compatible with both the Apple iOS and Android operating systems.
What does BMW’s OnStar resemble?
BMW provides a telematic roadside assistance service under the name BMW Assist (also known as MINI Assist). As both GM’s OnStar and Mercedes-Benz mbrace employ the cellular network and Global Positioning telemetry to locate or steer the vehicle, BMW Assist is comparable to both services. Turn-by-turn directions, remote unlocking, car diagnostics, airbag deployment notification, theft recovery, towing or flat tire repair are among services that BMW Assist may offer. In the majority of brand-new BMWs, the servicing is free. It can be bought at a yearly price once it expires. BMW assist is now undergoing a “technical upgrade” in the US as of March 2016, and renewals for MY2013 and earlier vehicles are not being processed. BMW hasn’t given a completion date estimate. The benefits of the Safety or Convenience plans are no longer available to those whose memberships have expired. Members who have active service as of December 31, 2016, will be given the option of either a hardware retrofit to continue service or $200 in compensation for losing service. A certain demographic was excluded from safety and security measures since BMW did not permit renewal for them between March and December 2016.
If my BMW has remote start, how do I know?
Look up the “Remote engine start” option in your Premium Package or in the settings of your iDrive sub-menu to see if your car has BMW remote start. It might be present if your BMW has an iDrive 7.0 (also known as the Live Cockpit) and a digital gauge cluster.
The digital gauge cluster and the iDrive system 7.0 (Live Cockpit) appear like this.
What occurs if I hit the SOS button on my BMW?
Simply locate the SOS button above the rearview mirror and press the cover to open to activate. Pressing the SOS button at that point causes a green LED light to come on. letting you know that a response specialist is on the line and ready to chat with you in order to establish what kind of assistance is required.
My automobile can BMW track it?
No, the BMW Assist system simply relays the position of your vehicle. When the “Concierge,” “Customer Relations,” or “Service Request” menu option is selected, or when the vehicle’s sensors detect the need for upcoming services and the system automatically transmits service information to your local BMW center on BMW Assist-equipped 2004 and later 5 and 6 Series, 2006 and later 7 Series and 3 Series Sedans and Sports Wagon, 2007 and late models, the vehicle will start the Automatic Collision Notification service after a serious impact occurs. 3. If you press the “SOS,” “Wrench,” “Emergency,” or “Roadside Assistance” button, 4. If you call (888) 333-6118 to request Stolen Vehicle Recovery service after filing your police report (on all 7 Series produced between September 2005 and later, as well as all other 2005 and later BMW Assist-equipped and activated models produced between October 2004 and later).
Can I use my phone to start my BMW?
With the BMW Digital Key and BMW Digital Key Plus, go keyless. The key fob for your car can be replaced with an iPhone, Google Pixel, or Samsung Galaxy smartphone that is compatible. To lock and unlock, simply touch it to the driver-side door handle. To start the engine, place your device in the wireless charging tray.