If you drive a modern BMW, you may have noticed that there is a ‘SOS’ button directly above the rearview mirror. The majority of you presumably have questions about what it does and how it might be useful. However, we never had the necessity or – hopefully – the curiosity to even press the issue. BMW made a brief video that they posted to YouTube that explains what the button performs in detail.
Over the past ten years, numerous versions of the BMW Intelligent Emergency Call system have been installed on BMW vehicles. In the event that something goes wrong or you are in an accident, it is intended to notify the emergency services. Rescuers can arrive prepared for any scenario thanks to the system’s ability to diagnose the vehicle and transmit pertinent information with them. Relevant information will be supplied along with an emergency call.
The information transmitted could include the car’s precise location right now (as determined by GPS coordinates), the number of airbags that have been deployed, and an assessment of the accident’s severity. Your call might be routed to a BMW call center or straight to the authorities, depending on where you are right now. Given that the regulatory body has already passed a legislation in this regard, all of this technology will undoubtedly become common in the EU over the next years.
You must first tap to open the cover flap in order to activate the BMW Intelligent Emergency Call system. Once the LED in the button region is lit up green, push and hold the SOS button. The mechanism might automatically activate in an emergency. You can also use the SOS button to report an emergency even if you are not directly involved in it.
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intelligent call for help (ECALL).
Every second matters in a motorcycle collision. BMW Motorrad has developed the “intelligent emergency call” (ECALL) optional attachment so that individuals in need can receive aid right away. In the event of an accident, the “intelligent emergency call” automatically calls the BMW call center to begin the chain of rescue as soon as possible and, if feasible, to make the first contact with the victim. The mechanism can additionally be manually triggered. It has been demonstrated that using ECALL systems like this makes it possible for the emergency services to get to the scene of the accident more rapidly.
The first manufacturer to offer this extra item as an ex-works option is BMW Motorrad.
Instead of only connecting the driver with the neighborhood rescue coordination center, the “intelligent emergency call” delivers the vehicle’s coordinates directly to the call center through both automatic and manual activation. This information allows for the location of the accident as well as the direction of travel, enabling the emergency services to rapidly reach even remote locations. This is a breakthrough for the motorcycle business.
After being informed, the call center makes an effort to reach the victim. The rescue chain can be started without the caller providing any more information. As distinctive as a BMW: The client uses the victim’s preferred language to communicate with and help them. As a result, initial, crucial queries can be answered even before the emergency services are called.
Sensors on the motorbike convey the results of the impact and the motorcycle’s condition so that accidents may be accurately identified and distinguished from ordinary motorcycle driving scenarios. Through the indicator on the electronic instrument cluster and the acoustic signal, the driver can determine whether an emergency call has been initiated. Since a speaker and microphone are mounted on the right handlebar of the vehicle, a communication device inside the helmet is not required to make verbal contact with the call center.
Explaining the BMW SOS Call System
A lot of contemporary BMWs come with an SOS call system, and occasionally an intelligent emergency call system as well. This function is designed to help drivers wherever and at any time.
It notifies the BMW Assist response center of the position and any pertinent data. Then, a response professional can save valuable time by calling the police and the ambulance services.
The cover is opened by pressing the SOS button, which is placed above the rearview mirror. The system is activated by pressing the red SOS button, and a green LED turns on.
The response specialists will speak with the motorist to ascertain what assistance is required. The professional can alert emergency contacts linked to BMW roadside help, deploy emergency personnel to the area, and, if necessary, give emergency directions to the closest police station and hospital.
In the event of a collision, crash sensors trigger an emergency call to the BMW call center. Location of the car, potential injuries, and other data are automatically supplied in order to arrange the deployment of emergency services. After evaluating the circumstance, the response professional will take the required actions to offer support.
The BMW SOS Call System Malfunction guide should be useful to you. For additional assistance with your BMW, consult these troubleshooting and repair instructions.
Why does the emergency call malfunction message on my BMW?
The BMW SOS call system is malfunctioning, as indicated by the SOS malfunction or problem message. This system frequently has errors. The failures typically result from a control module malfunction, a programming error in the system, or a bluetooth pairing that the system is not “happy” with.
How is a BMW SOS call system malfunction reset?
Remove the battery cover by entering the boot. Cut the power at the red terminal and step away for a short while. power back on and start the vehicle
Can BMW Assist start the vehicle?
With the BMW Display Key and the BMW Connected App, you may remotely start your car. After turning on automatic engine starting in your driver assistance settings, you can easily maintain the interior temperature of your BMW by pressing a button.
Where can I find BMW Assist?
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269)
What happens if I push my BMW’s SOS button?
Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response professional will remotely open the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.
How does the BMW SOS work?
- Dial 1-877-332-4BMW (800-332-4269)
- From the ConnectedDrive menu’s BMW Assist section or through the BMW Connected app, choose BMW Roadside Assistance.
- pressing the BMW Assist SOS button on your car
What does BMW Assist cost?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.
How long does BMW Assist last?
For the first three years of ownership, Roadside Assistance is included with every new BMW, giving you peace of mind in case of any unforeseen circumstances.
Roadside Assistance is included for at least 12 months on all eligible secondhand BMW vehicles.
If you need assistance, our knowledgeable, multilingual staff is available to serve you 365 days a year, around the clock. To help you get back on the road as soon as possible, they’ll first try to assist you over the phone.
When a car is immobilized, we’ll set up assistance. “Immobilized” refers to a vehicle that has experienced an electrical or mechanical failure, a vehicle accident, a key loss, a fueling error, fire damage or destruction, theft, or vandalism.
You will have the choice to purchase a BMW Insured Roadside Assistance coverage, giving you continuing peace of mind, when the three year protection expires.
How much is the BMW warranty?
The New BMW Limited Warranty Covers What? You are covered against manufacturing-related flaws in materials or workmanship when you buy a new car from BMW. This warranty period lasts for four years or 50,000 miles, whichever comes first, and it begins on the day the new car is sold.
Is BMW SOS a paid service?
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
Can someone track my BMW?
Keep track of the status of the charging process, tire pressure, fuel, and battery levels, among other things. Using Remote Services, you may also lock, unlock, and locate your car.
My BMW App helps you find parking, discover POIs, send your destination directly to your BMW, and even check the range of your electrified vehicle.
Right from your phone, manage your BMW Financial Services account. Make payments, receive reminders to make payments, and more.
Can a BMW lock its keys inside?
Locking the vehicle with the key or the remote, opening the trunk, placing the keys inside, and then closing the trunk lid is a wonderful additional method for locking the key in a BMW with the Type-2 system.