BMW Roadside Assistance is accessible for four years following the day your new BMW was first put into service, or up to six years in the case of a Certified Pre-Owned BMW. There are no mileage restrictions or additional fees for you.
The Consumer Identification Sheet that your BMW Center provided at the time of sale contains a complete description of the program.
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both for aid while driving and assistance with the route planning.
Having tire trouble? Fuel run out? Require a tow? With BMW Roadside Assistance, you can be sure that you can always turn to us no matter what occurs while you’re driving.
BMW Roadside Assistance provides exceptional roadside assistance without any mileage restrictions, at no additional cost*, around-the-clock, every day of the year. You are protected in all 50 states, Canada, and Puerto Rico. If someone else is driving your BMW, you are still protected.
We can offer route advice for the ideal journey on your upcoming road trip in addition to emergency roadside assistance. If your trip is unexpectedly cut short, we can even assist with arranging alternative transportation and hotel accommodations.
You get access to free BMW Roadside Assistance for the first four years after the vehicle’s original in-service date, without mileage limitations. After taking delivery, BMW of North America, LLC would have sent you your Service and Warranty Booklet, which contains all the information.
If you own a Certified Pre-Owned BMW, you have unlimited mileage coverage for six years after the vehicle was first put into service. Your Consumer Information Statement, which was given to you by your local BMW store at the time of delivery, has all the information you need.
BMW Roadside Assistance can be reached directly at 800-332-4BMW for covered assistance in the case of a breakdown (800-332-4269).
FAQ
For four years following the purchase of a new model and six years following the purchase of a certified pre-owned model, BMW offers free, round-the-clock roadside support. You’ll all be covered by their insurance even if someone else was operating your car! A
Imagine this: You are driving your Beamer at a late hour when you unexpectedly blow a tire. You’re lost, under pressure, and possibly beginning to feel a bit anxious. The warranty program offered by BMW includes roadside assistance precisely for this reason. A
BMW Roadside Assistance is designed to tackle crises head-on, from flat tires to tows and a host of issues in between.
A
SERPRESULT
There are no additional fees associated with this premium BMW service, and there are no mileage restrictions.
For the first four years following the first in-service date of your car, BMW Roadside Assistance is offered.
Roadside Assistance by BMW.
Using our dedicated toll-free BMW Roadside Assistance, assistance service specialists will be available to provide you with prompt, dependable service.
Installing BMW roadside assistance: What should I do?
In the video below, BMW How-To demonstrates how BMW Roadside support may help you when your car breaks down or develops a technical issue. You have two options for calling roadside assistance in the event of a breakdown: straight from the warning message or through the assistance menu on the Central Information Display. As an alternative, you can call roadside assistance by phone or use the My BMW app if you are, say, outside the car. You need an active BMW ID with a connected vehicle in the app in order to use Roadside Assistance calls in the My BMW app. Open the “Call Roadside Assistance” option in the My BMW app. Accept “Share Vehicle Data” to send the call’s current location and any vehicle data. In this manner, BMW service can assist you more quickly and effectively. Choose “Call” in the pop-up menu to connect to the BMW Service call center. Your vehicle can be remotely diagnosed using the vehicle data and your description of the problem. Either a service car will be sent to your place to assist you or the issue with your vehicle can be fixed remotely. You can monitor the progress of your Roadside Assistance Request in the My BMW App. If a service vehicle is sent out, its anticipated arrival time is shown. You can follow the service vehicle’s progress by clicking the map in the Request Status.
Additionally, you can see information on the service truck. Your car’s breakdown or technical issue will be examined by a mechanic when the service truck shows up. In the My BMW app, you receive a confirmation after the service has been completed.
What does BMW Assist cost?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.
Does my BMW app need payment?
Additionally, specific features for electric vehicles have been incorporated. The My BMW App is free to download from the Apple App Store and Google Play Store and is compatible with both the Apple iOS and Android operating systems.
Can BMW Assist start the vehicle?
With the BMW Display Key and the BMW Connected App, you may remotely start your car. After turning on automatic engine starting in your driver assistance settings, you can easily maintain the interior temperature of your BMW by pressing a button.
How can I turn on BMW Assist?
- On the dashboard, click “Activate Remote Services.” If this button isn’t visible, you can access it by going to Settings > Set up services > Activate Remote Services.
- Choose a vehicle.
- Put in the security code BMW texted or emailed you.
What does BMW Assist include?
BMW provides a telematic roadside assistance service under the name BMW Assist (also known as MINI Assist). As both GM’s OnStar and Mercedes-Benz mbrace employ the cellular network and Global Positioning telemetry to locate or steer the vehicle, BMW Assist is comparable to both services. Turn-by-turn directions, remote unlocking, car diagnostics, airbag deployment notification, theft recovery, towing or flat tire repair are among services that BMW Assist may offer. In the majority of brand-new BMWs, the servicing is free. It can be bought at a yearly price once it expires. BMW assist is now undergoing a “technical upgrade” in the US as of March 2016, and renewals for MY2013 and earlier vehicles are not being processed. BMW hasn’t given a completion date estimate. The benefits of the Safety or Convenience plans are no longer available to those whose memberships have expired. Members who have active service as of December 31, 2016, will be given the option of either a hardware retrofit to continue service or $200 in compensation for losing service. A certain demographic was excluded from safety and security measures since BMW did not permit renewal for them between March and December 2016.
Does BMW use tracking technologies?
Keep track of the status of the charging process, tire pressure, fuel, and battery levels, among other things. Using Remote Services, you may also lock, unlock, and locate your car.
My BMW App helps you find parking, discover POIs, send your destination directly to your BMW, and even check the range of your electrified vehicle.
Right from your phone, manage your BMW Financial Services account. Make payments, receive reminders to make payments, and more.
BMW Mobile Care: What is it?
With a variety of functions, BMW Teleservices can help when your BMW needs repairs or maintenance. For instance, choosing “Mobile Care” in the ConnectedDrive menu puts you in touch with our BMW Roadside Assistance team, who can help you identify the issue and dispatch aid as needed.
BMW Teleservices: What is it?
BMW Teleservices is based on direct, wireless communication between your car and BMW, enabling your preferred Service Partner to swiftly and conveniently access the car’s data. This ensures individualized servicing for your car, a prompt response in the event of a problem, and is provided without charge to all BMW owners.
BMW Teleservices automatically sends all pertinent information from the Condition Based Service system (CBS) to BMW when a service is needed. The vehicle-related data can be accessed by your preferred Service Partner, who can then get in touch with you to schedule an appointment if necessary. Your BMW Service Partner will be able to plan the scope of the repair and order any Original BMW Parts in advance thanks to access to the data, which will save you time and improve your driving experience.
How can I get in touch with BMW North America?
- Dial 1.844.4GENIUS to reach the BMW Genius Hotline (443-6487)
- Available Monday through Thursday from 8:00 a.m. to 9:00 p.m. (EST), on Friday from 8:00 a.m. to 6:00 p.m. (EST), and on Saturday from 10:00 a.m. to (EST)
- Contact bmwgenius@bmwusa.com if you’d prefer to send us an email.
The value of BMW ConnectedDrive
What benefit does connectedDrive provide that I don’t already receive through Apple Car Play, which I use in my car for GPS, music, etc.?
I’m curious about your experience with it and whether you believe it’s worth renewing.
I paid $150 for the L package and am also from Australia. In my X3, I also have CarPlay. After using both for some time, I would advise against spending additional money on ConnectedDrive. You do have access to features like traffic updates, online tools, updated maps, remote supervision, and—most importantly—navigational guidance in HUD. You might wish to purchase that package if you consider any of those to be important. But I’ve found that Apple Maps, Google Maps, and Waze are all better at routing than the built-in maps now that I commute every day during rush hour, when better navigation routing can be useful. In terms of aesthetics, voice guidance, and HUD integration, I still prefer the built-in maps the best, but the routing is simply ineffective. I have recently stopped using BMW maps totally. CarPlay’s calling interface, which fills the full screen, is its only drawback. BMW has made many good interface choices, but sadly, a connection to navigation routing is not one of them. If only the routing was on pace with other major providers, I would love to use BMW maps and would gladly pay for them.
Can a BMW lock its keys inside?
Locking the vehicle with the key or the remote, opening the trunk, placing the keys inside, and then closing the trunk lid is a wonderful additional method for locking the key in a BMW with the Type-2 system.
How does a BMW’s SOS button function?
Simply locate the SOS button above the rearview mirror and press the cover to open to activate. Pressing the SOS button at that point causes a green LED light to come on. letting you know that a response specialist is on the line and ready to chat with you in order to establish what kind of assistance is required.