There is no one solution that solves the BMW emergency call issue.
Damaged or faulty SOS parts and wiring must be replaced, and the automobile must be configured to entirely disable the SOS feature.
Recoding might not be advised because it might affect a certain BMW model’s functionality.
Before making any significant modifications to your car, it is advised that you speak with a BMW mechanic.
You’ll need to unplug your phone from the iDrive and re-pair Bluetooth connectivity if the BMW emergency call malfunction is attributable to a problem with Bluetooth connectivity.
Perhaps you receive a notice like that (SOS Call System Failure! ), which has an impact on your iDrive. The following actions should be taken next:
- If you see that the iDrive screen has become black, simultaneously press the CD eject, DVD eject, and CD volume buttons.
- You can eliminate your Bluetooth phone from the iDrive settings menu after iDrive has been reset.
- Please shut down the computer. It might not be required, but it might work. So give it a go.
- Restart your phone and setup it to use the iDrive once more to use it.
For instance, you will need to reset your iDrive system if your BMW 740i has the BMW Emergency Call Malfunction.
By holding down the volume button for 30 seconds, it can be done. You need to stop your engine first, of course.
Verify that your car’s accessories are the only ones that are on. In order to turn off the infotainment screen, continue pushing the volume up and down buttons.
You will let go of the button and press it again to finish the process after that time period is through.
The system must be successfully rebooted. The duration is 30 seconds the second time through, same as the first.
Pressing the volume up or down buttons once more will turn the iDrive system back on. That ought to solve the issue!
This fix should put an end to your troubles if some applications are not loading properly or if you are having issues with your Android or Apple auto vehicle play.
Add +TELD to the VO and restart the vehicle if you only want to get rid of BMW Assist (SOS error) and not Bluetooth.
BMW Assist will be disabled or uninstalled from the vehicle, however Bluetooth will remain operational and fully functional.
Please seek expert assistance if you have any questions or feel uncomfortable since it may appear complicated.
In This Article...
What Leads to a Faulty BMW SOS Call System?
Amplifiers, SOS modules, and head units are just a few examples of the devices that are all looped together using an optical connection. This lessens interference and enhances the signal quality. The drawback is that if one part fails, the entire loop will be unplugged.
- Satellite Radio: By far, the most typical cause is a malfunctioning satellite radio. It can be found in the trunk, either on the side or beneath a floor cover, depending on the model. Although the satellite radio can be fixed, it is generally simpler to buy a working old equipment. If you don’t utilize the satellite radio, another option is to create a universal fiber optic bypass loop, which is a less expensive remedy.
- iDrive: Head-unit, CCC, CIC, or NBT may experience a number of problems. Some malfunctions can cause the head unit to shut down or interfere with communication inside the fiber-optic loop. An SOS call malfunction warning light will turn on as a result. Additionally, examine the fuses located at the unit’s back.
- Amplifier: Similar to the head unit, a broken amplifier or Bluetooth module will cause the entire loop to fail. These two apartments are concealed by a floor covering. The defective component can be located using the fiber-optic bypass loop. Additionally, inspect the fuses next to the units.
- Fiber Optic Cable: The fiber-optic cable may occasionally sustain damage. This could occur as other work is being done on the car where this cable originates.
Why does my BMW continuously dial SOS?
When there is an issue with the BMW SOS call, also known as the distress system, a warning titled “BMW SOS malfunction” appears on the iDrive screen. The most frequent problems are software bugs, SOS control module malfunctions, or Bluetooth pairing problems.
Add +TELD to the VO and reset the vehicle if you only want to get rid of BMW Assist (SOS error) and leave Bluetooth in place. While BMW Assist will be removed from the vehicle or turned off, Bluetooth will remain operational and fully functional.
In the event that something goes wrong or you are in an accident, it is intended to notify the emergency services. You must first tap to open the cover flap in order to activate the BMW Intelligent Emergency Call system. Once the LED in the button region is lit up green, push and hold the SOS button.
How is a BMW SOS call system malfunction reset?
Remove the battery cover by entering the boot. Cut the power at the red terminal and step away for a short while. power back on and start the vehicle
Why does the emergency call malfunction message on my BMW?
The BMW SOS call system is malfunctioning, as indicated by the SOS malfunction or problem message. This system frequently has errors. The failures typically result from a control module malfunction, a programming error in the system, or a bluetooth pairing that the system is not “happy” with.
The BMW emergency call is what?
Every second matters in a motorcycle collision. BMW Motorrad has developed the “intelligent emergency call” (ECALL) optional attachment so that individuals in need can receive aid right away. In the event of an accident, the “intelligent emergency call” automatically calls the BMW call center to begin the chain of rescue as soon as possible and, if feasible, to make the first contact with the victim. The mechanism can additionally be manually triggered. It has been demonstrated that using ECALL systems like this makes it possible for the emergency services to get to the scene of the accident more rapidly.
Instead of only connecting the driver with the neighborhood rescue coordination center, the “intelligent emergency call” delivers the vehicle’s coordinates directly to the call center through both automatic and manual activation. This information allows for the location of the accident as well as the direction of travel, enabling the emergency services to rapidly reach even remote locations. This is a breakthrough for the motorcycle business.
After being informed, the call center makes an effort to reach the victim. The rescue chain can be started without the caller providing any more information. As distinctive as a BMW: The client uses the victim’s preferred language to communicate with and help them. As a result, initial, crucial queries can be answered even before the emergency services are called.
Sensors on the motorbike convey the results of the impact and the motorcycle’s condition so that accidents may be accurately identified and distinguished from ordinary motorcycle driving scenarios. Through the indicator on the electronic instrument cluster and the acoustic signal, the driver can determine whether an emergency call has been initiated. Since a speaker and microphone are mounted on the right handlebar of the vehicle, a communication device inside the helmet is not required to make verbal contact with the call center.
How can a BMW SOS call be silenced?
The call cannot be terminated, and your mobile phone is not used. They must hang up the phone. I wasn’t certain whether the call was from BMW or the emergency services. Anyhow, approximately 30 minutes later, my local police department called me on my mobile and asked if I was okay.
How can I turn on BMW Assist?
- On the dashboard, click “Activate Remote Services.” If this button isn’t visible, you can access it by going to Settings > Set up services > Activate Remote Services.
- Choose a vehicle.
- Put in the security code BMW texted or emailed you.
Whom does the BMW SOS button dial?
The technology will immediately contact BMW Assist in the event of a serious accident, which no one wants to think about, and a response professional will evaluate the situation and take the required actions to bring you help.
What happens if I push my BMW’s SOS button?
Your vehicle’s position and other crucial information are sent to the BMW Assist Response Center once you push the SOS button. When necessary or requested, a response specialist will chat with you to arrange dispatch, notify your emergency contacts, and connect you to BMW Roadside Assistance*. There may also be emergency directions available.
BMW Assist Emergency Call uses an accident-proof telephone unit permanently placed in your car to immediately contact the BMW Call Centre in the event that an airbag is deployed. Then, someone with specialized training will get in touch with you and alert the emergency services.
The same link simultaneously transmits information important to the rescue services, such as the danger of injury, the number of passengers, the model, and the color of the car, as well as the location of the vehicle to the nearest metre. You can manually activate the emergency call if you need to call for help for another driver, for example.
If you ever lock yourself out of your BMW, you can get inside using this practical function. Simply dial the toll-free number for BMW Assist, enter your name and password, and a response professional will remotely open the driver’s door of your car for you.
Call the BMW Assist Response Centre after filing a police report if your BMW is ever stolen to remotely activate your BMW Assist system, which will help the police find your car and reclaim it. Even so, this procedure can lower your insurance deductible.
The location and vehicle information are automatically communicated to the BMW Assist Response Centre in the case of an impact, collision, or rollover. The occupant of the car or you will be reached by voice by a response professional. If there is no response, the Response Centre will point the right emergency services in the right direction to the position of the car. In the event that contact is made, the response specialist will function as a comforting presence while another professional manages emergency dispatch.
What happens if I unintentionally press SOS?
If you mistakenly press the SOS button while your subscription is still in effect: 1. The phrase “Connecting to the emergency call center” will be heard.
How much does a new BMW iDrive cost?
It costs nothing to update the software on your BMW through BMW ConnectedDrive. The iDrive software update from BimmerTech starts at $249.
There are three ways to update the software on your BMW iDrive:
- With the iDrive software upgrade from BimmerTech
- through the webpage for BMW ConnectedDrive
- by means of the BMW ConnectedDrive App
By 2022, BMW will have updated its software to version 21-07. The most recent BMW software updates will always appear on your BMW control panel and My BMW App if you wish to stay informed.
How much time does BMW recuperation last?
How long will my coverage be under BMW Roadside Assistance or BMW Roadside Assistance Essential? Both forms of coverage will expire 12 months after the start date.
How much is a subscription to BMW Assist?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.