So those are my phone conversations with the operators’ reviews. Although occasionally they take a while to draw up, overall service is good.
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MarkWKingston
You spend $70,000 on a 535 xi without a spare and add the extra service (concierge).
You are in this situation: at six o’clock in the evening, you receive a flat while traveling from Pennsylvania to New York. You must be in Albany that very evening. Your only choice, according to a call to BMW, is to tow the new BMW 39 miles to the nearest dealer. You are going north, you insist. All well, but it costs $100. They claim to have an emergency valet and would take me to the closest airport to pick up a rental car.
As soon as they called us a cab, I canceled a $23 uber. It cost $75. The innovative vehicle, a “Kia,” cost $426 to travel 90 kilometers. I paid $116 for a new tire even though I have tire and wheel damage insurance because New York costs more than the PA dealer.
I spent $717 on a flat tire after 3.5 hours, and I’ve never felt more ashamed and degraded. BMW was contacted with the complaint, and they denied any wrongdoing. Despite being informed that the tow would be free, they only sent me $100. What worried me most was that they never expressed regret.
Final Reflections
Despite my issues, I still thought the concierge service was helpful. Even while the options it offers for locations may not be entirely precise, using it is far more convenient than using your smartphone or a map directory to hunt for instructions on your own. It is most likely helpful when driving abroad, such as in Malaysia, where you might not be totally familiar with the area and you need to find the closest pharmacy or doctor, for example, because of an emergency.
Despite current voice recognition technology’s advancements, I still consider it to be rather unreliable. Furthermore, even though the BMW in-car management system is rather user-friendly, entering long addresses might be a pain. Call me lazy if you must, but I also loved having the concierge enter the address into the navigation system of the car for me. The nicest part is that the operators handled my requests quickly and cheerfully, without once sounding confused or irritated despite the mundane nature of the task.
Finally, a benefit of the concierge service is that it is a component of BMW’s ConnectedDrive, which is currently included for three years as standard in all vehicles purchased from the authorized BMW dealership in Singapore. This implies that all of ConnectedDrive’s features and services will be available to future owners free of charge. Owners can continue using all of these features for another three years, but after that, they must continue paying a yearly subscription charge. We were informed that the annual charge will be around S$450 as of right now. Although it is not a little sum, if you find ConnectedDrive handy, it might be worthwhile.
Hello everyone! I just received this email, and when I open the link that leads to https://www.bmw.de/de/shop/ls/cp/connected-drive, I see a number of different “subscriptions” that I may choose from. Does anyone find this useful or even necessary?
Please be aware that for your BMW, the period of extension for the following BMW ConnectedDrive services has ended.
Please visit the BMW Shop online for more information on the status of your BMW ConnectedDrive services if you would like to keep utilizing them.
Given that you already have the phone and are content using it, in my opinion, it is not worthwhile. My likelihood is that I won’t pay to renew it after my three years are over.
Of course, I did buy the Remote Engine Start, which I considered to be pricey but which I can see myself utilizing. I’ve got 30 days to give it a shot, so I’ll see.
In the Netherlands, a booster package recently took the role of all the individual services. For one year, my x3 cost EUR89,- ($100). The same as I see in Germany.
Because of the Map updates and the “news” feed on the home page, I think it’s worth the money. It’s like adding an additional tank of gas once a year.
In the Netherlands, a booster package recently took the role of all the individual services. For one year, my x3 cost 89,- ($100). The same as I see in Germany.
Because of the Map updates and the “news” feed on the home page, I think it’s worth the money. It’s equivalent to adding a yearly tank of gas.
Nothing is more private than BMW ConnectedDrive.
While it’s cool, you can tell a car to turn down the air conditioner, but have you ever tried using your BMW to order chicken rice?
With the push of a button, you can get chicken rice from the comfort of your automobile using the BMW Concierge Service, or in this case, use it to find a chicken rice business.
One of the many services that BMW provides under the ConnectedDrive banner is the BMW Concierge Service.
There are many more things a BMW can do using the BMW Connected app, which is available for Apple and Android devices.
Once you’ve installed the BMW Connected app on your phone, you can lock and unlock your car, find it, and even adjust the climate. Additionally, you can use the Remote 3D View feature to see your car’s surrounds if your BMW has a 360-degree monitor.
Owners may now submit Google Map destinations to the vehicle through the BMW Connected app, making route planning easier.
The Intelligent Emergency Call can connect with specially trained call center representatives in the case of an accident to provide support for the driver (and passengers) until emergency personnel can arrive.
Owners of certain BMW models now have access to the internet through an embedded SIM (eSIM) card, enabling them to receive real-time news and weather updates as well as up-to-date navigational information. Mercedes-Benz is surpassed by BMW since they offer the eSIM while Mercedes-Benz vehicles do not.
Without the iDrive system, which includes the recognizable rotary control dial, screen, and touchpad, BMW ConnectedDrive would be incomplete.
There is only one drawback, and that is the absence of Android Auto. Android users are not supported by BMW ConnectedDrive because it only supports Apple CarPlay.
Other than that, the BMW ConnectedDrive is a rather comprehensive system that addresses almost all of the needs of the driver, both before and after the driver enters the vehicle.
Users must purchase a subscription, just as with any other service, in order to keep using it. The costs are as follows:
All BMW vehicles, from the nimble 1 Series to the supremely opulent X7, are compatible with BMW ConnectedDrive.
began in the IT sector but managed to make his way into the automobile sector. When he’s not playing video games, he’s working on his daily or weekend car.
The value of the BMW Connected package
What benefit does connectedDrive provide that I don’t already receive through Apple Car Play, which I use in my car for GPS, music, etc.?
I’m curious about your experience with it and whether you believe it’s worth renewing.
I paid $150 for the L package and am also from Australia. In my X3, I also have CarPlay. After using both for some time, I would advise against spending additional money on ConnectedDrive. You do have access to features like traffic updates, online tools, updated maps, remote supervision, and—most importantly—navigational guidance in HUD. You might wish to purchase that package if you consider any of those to be important. But I’ve found that Apple Maps, Google Maps, and Waze are all better at routing than the built-in maps now that I commute every day during rush hour, when better navigation routing can be useful. In terms of aesthetics, voice guidance, and HUD integration, I still prefer the built-in maps the best, but the routing is simply ineffective. I have recently stopped using BMW maps totally. CarPlay’s calling interface, which fills the full screen, is its only drawback. BMW has made many good interface choices, but sadly, a connection to navigation routing is not one of them. If only the routing was on pace with other major providers, I would love to use BMW maps and would gladly pay for them.
Is there a concierge service at BMW?
Features for integrated navigation and assistance BMW ConnectedDrive keeps you fully in control with everything from real-time traffic updates and parking information to concierge services and emergency support.
How does a BMW concierge work?
You can connect to the BMW Call Center using Concierge Services to get a “personal assistant” when you’re on the go, 24 hours a day, seven days a week. Your “personal assistant” is at your disposal if you need assistance finding anything from an ATM to a restaurant.
Does my BMW app need payment?
Additionally, specific features for electric vehicles have been incorporated. The My BMW App is free to download from the Apple App Store and Google Play Store and is compatible with both the Apple iOS and Android operating systems.
What does BMW Assist cost?
You may rely on BMW AssistTM to assist you with your busy life by purchasing the optional Convenience Plan for $199 per year of service, which is accessible to all Safety Plan subscribers.
Does the Wi-Fi in a BMW need a fee?
The BMW ConnectedDrive connectivity plan includes unlimited pleasure surfing at LTE speed among other features. You need a phone provider with wireless charging and at least the most basic Connected Package option to use this service.
Your automobile is tracked by the BMW app?
On a busy Friday afternoon, a shopping mall parking lot is a real driver’s nightmare. It’s not hard to lose track of your automobile when they’re packed in like sardines. Thankfully, the My BMW remote app can locate your vehicle for you!
The My BMW remote app uses the GPS location of the car to find it without you having to be close to it and provides driving instructions to your BMW.
Can BMW Assist start the vehicle?
With the BMW Display Key and the BMW Connected App, you may remotely start your car. After turning on automatic engine starting in your driver assistance settings, you can easily maintain the interior temperature of your BMW by pressing a button.
Can I use my phone to start my BMW?
With the BMW Digital Key and BMW Digital Key Plus, go keyless. The key fob for your car can be replaced with an iPhone, Google Pixel, or Samsung Galaxy smartphone that is compatible. To lock and unlock, simply touch it to the driver-side door handle. To start the engine, place your device in the wireless charging tray.
Can a BMW lock its keys inside?
Locking the vehicle with the key or the remote, opening the trunk, placing the keys inside, and then closing the trunk lid is a wonderful additional method for locking the key in a BMW with the Type-2 system.
Is music on BMW Connected free?
a limitless selection of music anywhere: You have direct, unlimited access to more than 30 million songs through BMW Online Entertainment. Utilize the BMW Music flat-rate certificate to sign up for an unlimited music subscription with one of the BMW Music partners (currently Deezer or Napster)