The new BMW Connected app will not allow you to add a new vehicle if you currently have another vehicle added to your account.
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When did the My BMW Remote App debut?
BMW remote apps are not, despite appearances, a fresh invention. The initial edition of the software, known as the BMW I Remote App, debuted in 2013, followed by the BMW Connected App in 2016 and the My BMW Remote App in 2020. Each was created to be a component of the BMW ConnectedDrive system.
For those of you who don’t know, BMW ConnectedDrive is the collective name for a collection of cross-platform software solutions designed to simplify the convenience, safety, and infotainment features of BMW vehicles. It consists of the “My BMW remote app” available on your phone or wristwatch, as well as the “Digital Services” and “Driver Assistance Services” that appear on your infotainment screen.
MrDoe
I have followed the boards for a long and this is my first post, but right now I really need some assistance.
I recently purchased a 2019 850i, and it has the following options that appear to be connected drive and carplay compatible:
I created an account on the Connected Drive website, but when I tried using those credentials to log in, I got received an error notice, thus I was forced to use the guest profile in the car.
When I try to enter the VIN on the website, this message appears:
Please forward the following error code to customer service: f477509f-f097-4fcf-8abc-8996201cd740 (CASA MAPPING).
I assume the car can’t or isn’t permitted to go online because services like the weather forecast don’t function.
Although screen mirroring is available and there is no carplay option, I can still connect to the vehicle through WiFi.
The dealer informed me that “carplay has been deactivated due to a change in regulations” but he was unable to explain what this meant or whether they could reactivate it.
I’m mostly searching for linked drive services, such as remote start, lock/unlock from an app, and carplay (preferably in fullscreen).
davenz
My car was initially registered in Australia, but owing to a region transfer issue, I can’t link it to the web site or My BMW App to access connected-drive services.
I emailed BMW, and they said that my local dealer could just assist with the region transfer and that I could then add my car to linked drive.
When you went to a local dealer in Auckland, did you get the impression that they didn’t want to help you at all because they knew the car wasn’t new in New Zealand and that it had previously been permitted to switch regions but not any longer as a result of a recent announcement from the BMW head office? really???
Not the kind of customer service I was hoping for, and I’m going to check with BMW to make sure what I’ve been told is true since I just don’t think they’re telling the truth.
Can I upgrade my BMW to ConnectedDrive?
All digital services that intelligently connect the car to the outside world are included in BMW ConnectedDrive. These also include connections for mobile devices, driver aid systems, entertainment options, and traffic services in addition to telematics services. In order to use ConnectedDrive, you must:
- A SIM card is permanently present and functional in your car.
- You are a BMW ID holder.
- Your car has been added to your BMW ID.
Download the My BMW app to take use of all the services it has to offer. For instance, you can use the app to plan your journeys while driving and send the destination in advance to your BMW.
On the ConnectedDrive overview page, you may discover a list of the services provided.
A SIM card is permanently fitted and always operational in BMW automobiles as of 2013. This SIM card is a requirement in order to utilize ConnectedDrive and to comply with legal obligations such as making a lawful emergency call. The exchange of data between the car and BMW via the mobile network is used to provide ConnectedDrive services like the BMW Intelligent Emergency Call, Concierge Service, Teleservice, etc.
To access all BMW ConnectedDrive services, you also need an active SIM card and a BMW ID.
- Save the configurations of your vehicles.
- Hire ConnectedDrive services and use them.
- Upkeep of your profile information.
You can utilize the BMW ConnectedDrive suite of services after creating a BMW ID and adding your vehicle to it.
Having an active SIM card and a BMW ID are prerequisites for adding a vehicle. You can access digital services* after adding the vehicle, including viewing it in the My BMW app or My BMW portal.
- Verify the condition of the car.
- Send a car to the destination
- Locate a car with a smartphone
- BMW Electronic Key
- plus a lot more!
There are numerous nations across the world where ConnectedDrive services are accessible. The variety of services may differ from one country to another depending on the market.
How can I add a different vehicle to my BMW app?
Your vehicle will instantly appear whenever you log into the My BMW App if you’ve previously used the BMW Connected App, the ConnectedDrive website, or the My BMW Website.
To link your vehicle if you’re a new user, go into the My BMW App, press “Add Vehicle,” and then follow the on-screen directions. Throughout this process, you will require access to your BMW.
How is BMW ConnectedDrive updated?
Updating BMW ConnectedDrive: Instructions On the BMW website, go to the Accessories Update page. Utilize your BMW adapter cable to connect your computer to your car. The most recent BMW ConnectedDrive update can be downloaded. Open the app after completing the steps to complete the update.
Why can’t my BMW app find my car?
After seeing that the vehicle finder in the My BMW app was not functioning even though it had on my prior vehicles and the 3D remote view, I contacted customer service for advice. They suggested the following steps, which I thought I would share in case anybody else was having a similar issue.
We have a provisioning issue on the back end for both cars, so please make sure the vehicle is out in the open and
We advise resetting the head unit inside the car. Please complete the following steps in order to do so:
* Press and hold the power button for precisely 70 seconds. The iDrive power button is located on the volume knob.
* Around 25 seconds into the 70 seconds, the iDrive screen in the middle of the car will shut down and reset, but keep holding the power button for the full 70 seconds.
* In the center console, next to the iDrive controller, click “Apps” on the iDrive, and then push the Option button.
* Select Update services and apps. After that, the car will receive a brief update.
* Reinstall the BMW Connected app after uninstalling it from your phone.
After the update is finished, we advise turning the car off and giving it some time to cool before turning it back on to confirm the connection.
Please make sure you are signed into both of the vehicle’s Driver Profiles. Send a screen image of the error message you received if the problem continues.
Which vehicles work with BMW ConnectedDrive?
Vehicle Requirements: All 2014 model year and newer Navigation-equipped vehicles, with the exception of the 2014 X6, are compatible with the new BMW Connected app. A current membership to BMW AssistTM/ConnectedDrive is necessary. Not every vehicle will have every feature and function.
Is BMW ConnectedDrive no longer available?
ATHENS — To make place for the speedier 5G cell networks, phone providers will begin to phase out 3G service later this month. Will your automobile lose important safety components? Don’t wait to ask for assistance before you find out.
BMW states that from February 2022, ConnectedDrive services cannot be supported. BMW car owners who qualify for a technological upgrade will receive notice via mail.
General Motors: Vehicles made in 2015 and after may be affected. By 2/22/2022, OnStar over-the-air updates must be deployed in order to maintain service.
Honda: If an over-the-air update is not deployed before 2/22/2022 on certain 2018–2022 models, HondaLink and WiFi hotspot functionality will be lost.
Hyundai/Genesis: Some 2012-2016 models of automobiles will no longer offer Bluelink service. Jan. 2023
Certain 2013–2019 vehicles will stop receiving Infinity InTouch servicing on February 22, 2022.
Jaguar/Land Rover: A spokesman stated that they are switching to the T-Mobile 2G Network to guarantee the continued operation of the most important connected car features linked to safety and convenience. This month, we will immediately inform all pertinent clients of this.
Porsche: Affected automobiles range from 2014 to 2019. A technological upgrade will be available for some models.
Stellantis is adapting Chrysler, Dodge, and Jeep 3G vehicles to accept 4G and is providing two subscription packages to maintain service.
Subaru: (Link:) In February 2022, certain 2016–2018 automobiles will no longer receive STARLINK services. Customers who want to upgrade or continue receiving service must go to an authorized dealer.
Tesla: To keep some features in Model S vehicles manufactured before to June 2015, a $200 upgrade may be required.
Toyota: Beginning November 1, 2022, some cars from 2010 to 2019 won’t support Toyota Safety Connect.
Volvo: After January 2022, some vehicles from the model years 2015–2016 won’t be able to access linked services. Volvo does intend to provide customers with a “upgrade path.”
Volkswagen: Service will be discontinued for Car-Net users on February 22, 2022. Fall 2022 should see a technology upgrade at dealerships.
How did the BMW Connected app fare?
Customers in the United States will be able to download the My BMW App on April 12, 2021, for use on iOS and Android-compatible mobile devices; the My BMW App will completely replace the BMW Connected app by the end of June 2021. Since 1975, BMW of North America, LLC has operated in the United States.
My BMW ConnectedDrive app has to be reset.
Connected Drive by BMW. To reset the car data on your BMW with Operating System 8, choose “Menu” > “System settings.” Please be aware that after being restored to factory settings in vehicles with a manufacturing date of 11/2020, the vehicle will be deleted from your BMW ID on the My BMW App and My BMW webpage.
How can I turn on my BMW GPS?
- Start the BMW, go to the infotainment system’s main menu, and then go down to Settings.
- Select GPS tracking after one more scroll down the page.
- Make sure the checkbox next to GPS tracking is selected.