Dial 1-800-333-4542 to reach Kia customer service. To the agent, describe the problem. Inquire with them about using your warranty. Observe the guidelines they give.
In This Article...
How does Kia’s warranty operate?
Most repairs and replacements of items that fail owing to flaws in the design or construction are covered by the Kia warranty. The automaker, based in South Korea, offers coverage lengths that are above normal. Powertrain coverage is provided to new owners for 10 years/100,000 miles, and bumper-to-bumper protection is provided for 5 years/60,000 miles. In addition to the bumper-to-bumper guarantee, new Kias come with 24-hour emergency roadside assistance for the same period of time.
The warranty terms offered by Kia are among the longest in the industry. Only a few other automakers, like Hyundai and Mitsubishi, can match the brand’s powertrain, bumper-to-bumper, and roadside assistance terms. Corrosion protection is an area where Kia lags behind; on the short end of warranty coverage periods, it is tied with Ford and Toyota. Kia was contacted by our staff for a reaction regarding its corrosion protection restrictions, but we did not hear back.
The Kia factory warranty, which is included with all new cars, is broken down as follows:
- Basic limited warranty: Kia offers bumper-to-bumper protection. Except for a few exclusions and parts that are broken through natural wear and tear, this guarantee covers almost all of the vehicle’s components.
- Limited powertrain warranty: This comprehensive guarantee covers the engine, gearbox, drive axles, and associated components that enable the vehicle to move.
- Limited anti-perforation warranty: Under this warranty, body panels that rust and corrode from the inside out are replaced.
- Roadside assistance benefit: The Kia roadside assistance benefit provides towing to the closest Kia dealership, battery jump-starts, flat tire changes, and other services at a cost of $75 each time you seek service.
As you can see, the Kia warranty is actually composed of various auto warranties, which is customary in the auto sector. Despite the fact that Kia models have longer warranties than many other cars, it’s vital to remember that some parts have lesser guarantees:
- Battery: Kia will only swap out your car’s factory-installed battery if it entirely fails within the first three years or 36,000 miles of ownership.
- A new Kia vehicle only receives a year’s worth of air conditioning refrigerant charge coverage.
- Audio system: Your speakers and entertainment system are insured for three years or 36,000 miles, much like the battery.
What else is excluded from the Kia warranty?
Although the Kia guarantee covers a number of components, it does not cover all potential problems with your car. The following situations are exempt from your factory car warranty’s protection:
- Services for routine maintenance, such as oil changes or inspections
- Damage resulting from owner abuse or negligence
- Damage caused by a vehicle accident
- wearable components such as brake pads and wiper blades
- damage to the environment caused by a disaster such a flood, storm, or fire
- damage brought on by poor repairs
Maintenance
Customers must properly operate and care for their Kia vehicle. If they drive a Kia vehicle in a
they should adhere to the additional maintenance procedures outlined in the owner’s
Maintenance records
Your ability to properly maintain your Kia car may be required. As a result, you should preserve an accessible copy of your maintenance logs and all of your receipts. Every time a Kia vehicle is brought in for service or maintenance, the scheduled maintenance records need to be filled out.
Warranty repairs
Take your Kia vehicle, the service record book, and the warranty information with you.
visit a certified Kia dealer during business hours and request that they fix it. We will cover the price of the repairs even though the contract for the repairs will be with the dealer. Warranty repairs can be done at any authorized Kia dealer, but if at all possible, we advise returning it to the place where you purchased it.
Anti-perforation limited warranty
The body sheet metal sections of a new Kia car are guaranteed by Kia to be free of flaws in workmanship or materials that could cause perforation (holes through the body panel from the inside out) due to corrosion. The exceptions to this are shown below.
Any sheet metal panel* that has perforated due to corrosion brought on by flaws in the material or the workmanship will either be repaired at no cost or replaced at no cost by an authorized Kia dealer.
What is covered by the Kia factory warranty?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
How can I tell whether my Kia is still covered by warranty?
Every brand-new Kia that leaves the production line is guaranteed to be of the highest quality and durability, in our opinion. With our industry-leading Kia 10-year/100,000-mile warranty package, let our confidence become yours.
The 10-year/100,000-mile warranty package for Kia includes the following:
- Limited powertrain warranty for ten years or 100,000 miles
- 5-year/60,000-mile standard limited warranty
- 5-year/100,000-mile limited warranty against perforation
- Roadside assistance plan for five years and 60,000 miles
Kia vehicles manufactured in 2008 and later are covered by the warranty program. Depending on whatever occurs first, the year or the mileage limit, each warranty offers coverage until that point.
*Disclosures >
Roadside support and a number of warranties are all included in the Kia 10-year/100,000-mile warranty program. Powertrain and the New Vehicle Limited Warranty are among the warranties (Basic). Roadside assistance and all warranties have limitations.
What will void the warranty on my Kia?
Under no circumstances may the warranty be transferred to another vehicle. In the event that the vehicle is “Written Off” (that is, the car has been damaged to the point where restoration is unfeasible or uneconomic) or disposed of by an insurer, the warranty will be void.
How long does it take to receive compensation from Kia?
How soon will I receive payment? We’ll make every effort to provide a timely and accurate compensation. We anticipate paying out within fifteen business days after you’ve signed up for the program and gone to your dealer to verify ownership and mileage.
What quality is the Kia 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.
Are there Kia vehicles with a 7-year warranty?
Redefining quality This is how we define our 7 year or 100,000 mile warranty: as a special and unmistakable guarantee that you will profit from the highest standards in automobile manufacture. In addition, it shows our commitment to you and our belief in the quality of every part of your Kia and its ability to endure the test of time.
Every one of our models comes with a 7-year manufacturer’s warranty, which you can also transfer by selling your Kia while it is still covered by it. The new owner will continue to be insured for the balance of the time or mileage. Giving you more value for a longer period of time is only one of the many wonderful advantages of the Kia Promise.
You get seven years of joyous driving, fun, adventure, excitement, and exhilaration when you buy a Kia. Not to add 7 years of reduced operating expenses and 7 years of tranquility…
Repairs on Kias are they expensive?
With an annual repair cost of about $474far less than the $652 average for vehicle maintenanceKias tend to be substantially less expensive to maintain than the average car. This is because they are an affordable brand with strong reliability ratings.
The sticker price of a Kia is just the beginning of the costs you’ll incur over the course of ownership, but you’ll receive a lot for your money. However, it’s essential to maintain your Kia properly to make sure it functions smoothly. Additionally, bear in mind that some Kias will cost more each year than others.
Do Kia warranties apply to second owners?
Another owner may inherit the Kia warranty. Remember that when you sell the vehicle, the 10-year/100,000-mile limited powertrain guarantee is changed to a 5-year/60,000-mile limited powertrain warranty. The remaining coverage will be given to the next owner.
What does a warranty of 5 years and 60000 miles mean?
Powertrain: The powertrain warranty is similar to the bumper-to-bumper warranty in that it covers both, but it normally lasts a little longer. Most automakers give this warranty for up to five years or 60,000 miles, whichever comes first. The drivetrain, transmission, and engine are the only components it covers.