How Do I Contact Kia Corporate Office

(800) 333-4542.

Where is Kia’s main office located?

calling the Kia corporate office Kia is a Korean automaker with headquarters in Seoul. The American branch of Kia is located in Irvine, California. The corporation has operations all around the world, but its US division is where more than 700 dealerships are located.

How can I speak with Kia Warranty?

Our toll-free hotline is open to all Americans and staffed around-the-clock, every day of the year. Additionally, it’s easy to remember the number: 1-800-333-4KIA.

What city is Kia America in?

As a brand, KMA has developed through time; in 2013, the company reported its 18th straight year of growing market share in the United States, and for the past five years (20152019), J.D. Power has named KMA the highest-ranked mass market brand in initial quality.

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Kia Motors Manufacturing Georgia, the first Kia Motors facility in the United States, opened in West Point in November 2009. Although initially only the Kia Sorento crossover was built there, the factory has since added the Kia Optima mid-size sedan, which is now offered as the K5, in 2011 and the recently released Kia Telluride crossover SUV in January 2019. The facility has successfully produced more than 3 million units of each of these three types as of September 2019, and shortly after that, in November 2019, it achieved another significant milestone by entering its tenth year of production. Currently, the plant has a 340,000-vehicle annual manufacturing capacity (mostly devoted to the Telluride and Sorento crossover SUVs) and is in charge of distributing them to hundreds of dealerships in the US and Canada, as well as completing shipments across North America and even internationally. [42]

How can I submit a warranty claim for a Kia?

Utilize the Kia Owners Portal to make a claim. Contact the Kia support team. How to Call and Claim Your Kia Factory Warranty

  • Dial 1-800-333-4542 to reach Kia customer service.
  • To the agent, describe the problem.
  • Inquire with them about using your warranty.
  • Observe the guidelines they give.

Who is Kia USA’s CEO?

Key Executives at Kia America. Currently, Kia America’s CEO and President is SeungKyu (Sean) Yoon. Kia America’s Vice President, Sales Operations, is William Peffer.

What nullifies the Kia warranty?

Most repairs and replacements of items that fail owing to flaws in the design or construction are covered by the Kia warranty. The automaker, based in South Korea, offers coverage lengths that are above normal. Powertrain coverage is provided to new owners for 10 years/100,000 miles, and bumper-to-bumper protection is provided for 5 years/60,000 miles. In addition to the bumper-to-bumper guarantee, new Kias come with 24-hour emergency roadside assistance for the same period of time.

The warranty terms offered by Kia are among the longest in the industry. Only a few other automakers, like Hyundai and Mitsubishi, can match the brand’s powertrain, bumper-to-bumper, and roadside assistance terms. Corrosion protection is an area where Kia lags behind; on the short end of warranty coverage periods, it is tied with Ford and Toyota. Kia was contacted by our staff for a reaction regarding its corrosion protection restrictions, but we did not hear back.

The Kia factory warranty, which is included with all new cars, is broken down as follows:

  • Basic limited warranty: Kia offers bumper-to-bumper protection. Except for a few exclusions and parts that are broken through natural wear and tear, this guarantee covers almost all of the vehicle’s components.
  • Limited powertrain warranty: This comprehensive guarantee covers the engine, gearbox, drive axles, and associated components that enable the vehicle to move.
  • Limited anti-perforation warranty: Under this warranty, body panels that rust and corrode from the inside out are replaced.
  • Roadside assistance benefit: The Kia roadside assistance benefit provides towing to the closest Kia dealership, battery jump-starts, flat tire changes, and other services at a cost of $75 each time you seek service.

As you can see, the Kia warranty is actually composed of various auto warranties, which is customary in the auto sector. Despite the fact that Kia models have longer warranties than many other cars, it’s vital to remember that some parts have lesser guarantees:

  • Battery: Kia will only swap out your car’s factory-installed battery if it entirely fails within the first three years or 36,000 miles of ownership.
  • A new Kia vehicle only receives a year’s worth of air conditioning refrigerant charge coverage.
  • Audio system: Your speakers and entertainment system are insured for three years or 36,000 miles, much like the battery.

What else is excluded from the Kia warranty?

Although the Kia guarantee covers a number of components, it does not cover all potential problems with your car. The following situations are exempt from your factory car warranty’s protection:

  • Services for routine maintenance, such as oil changes or inspections
  • Damage resulting from owner abuse or negligence
  • Damage caused by a vehicle accident
  • wearable components such as brake pads and wiper blades
  • damage to the environment caused by a disaster such a flood, storm, or fire
  • damage brought on by poor repairs

What is covered by the ten-year Kia warranty?

Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.

For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.

How long is the Kia warranty good for?

Every brand-new Kia that leaves the production line is guaranteed to be of the highest quality and durability, in our opinion. With our industry-leading Kia 10-year/100,000-mile warranty package, let our confidence become yours.

The 10-year/100,000-mile warranty package for Kia includes the following:

  • Limited powertrain warranty for ten years or 100,000 miles
  • 5-year/60,000-mile standard limited warranty
  • 5-year/100,000-mile limited warranty against perforation
  • Roadside assistance plan for five years and 60,000 miles

Kia vehicles manufactured in 2008 and later are covered by the warranty program. Depending on whatever occurs first, the year or the mileage limit, each warranty offers coverage until that point.

*Disclosures >

Roadside support and a number of warranties are all included in the Kia 10-year/100,000-mile warranty program. Powertrain and the New Vehicle Limited Warranty are among the warranties (Basic). Roadside assistance and all warranties have limitations.

Who builds the Kia engines?

Hyundai and Kia produce their own engines, and a recent manufacturing fault may result in the premature death of more than 1 million of those engines.

For the same problem, Hyundai and Kia made separate recall announcements. About 572,000 examples of the 2013-2014 Santa Fe and 2013-2014 Sonata are included in Hyundai’s recall. About 618,160 units of the 2011-2014 Optima, 2012-2014 Sorento, and 2011-2013 Sportage are included in Kia’s recall.

One of two enginesa 2.4-liter, direct-injected, naturally aspirated I4 or a 2.0-liter, turbocharged I4powers each of the involved vehicles. The motors’ various production dates range from 2010 to 2014.

The problem is due to manufacturing mistakes. It appears that metal debris in the crankshaft oil passageways wasn’t properly wiped out, and a second mistake led to surface roughness in the crankpins (crank journals). The connecting rod bearings, which enable the connecting rods to move freely, may receive less oil as a result of these two issues.

The engine may begin to knock as the bearing ages from contacting a rough surface without lubrication. The engine may seize up and be doomed to the scrap heap if the driver doesn’t understand what’s wrong and the bearings fail. If the engine seizes while the car is moving, it also poses a safety risk.

In May, notice will be given to dealers and owners, the latter by first-class mail. Owners must visit the dealership so that mechanics can examine and perhaps replace the engine. Owners who have previously paid for repairs must follow certain procedures in order to receive reimbursement from Hyundai or Kia.

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Is Hyundai the owner of Kia?

Some people consider Hyundai and Kia to be simply rebadged versions of the same cars. The two brands do have a close relationship, despite the fact that this is not the case. Hyundai acquired Kia in 1998 and now has a 51 percent share in the business. The two corporations are now regarded as sisters because that share has decreased to around a third.

Hyundai and Kia frequently use one another’s vehicle platforms as a result of their tight cooperation. Do the cars from both brands have the same engines?