To the extent that it was not already extended as part of a servicing campaign, the Powertrain Warranties for the Class Vehicles will be upgraded to a Lifetime Warranty for the engine short block assembly. The short block assembly, which consists of the engine block, crankshaft and bearings, connecting rods and bearings, and pistons, will be covered by the warranty extension for Class Vehicles owned by private consumers who have finished the knock sensor program software update. The Lifetime Warranty shall otherwise endure for bearing wear or damage regardless of the Class Vehicle’s mileage, ownership duration, or prior warranty engine repairs and/or warranty replacements, with the exception of cases of Exceptional Neglect (defined below) and subject to the existing terms, limitations, and condition of the original Powertrain Warranty.
The warranty is extended to include all inspection and repair expenses for the engine short block assembly, including materials, labor, and diagnosis. It is advised that class members keep all records of their vehicle maintenance after August 18, 2020. If Kia suspects exceptional neglect, such class members might be asked to show documents of their vehicle maintenance from after August 18, 2020 in order to get Lifetime Warranty repairs.
The warranty extension may be refused for “Exceptional Neglect of the Vehicle,” which is defined as (a) when the vehicle clearly evidences a lack of maintenance or care for a significant period of time of not less than one (1) year, such that the vehicle appears abandoned, beyond repair, and/or (b) when a Class Member has failed to have the KSDS (“Knock Sensor Detection System”) installed.
Regardless of mileage or previous repairs, Kia will offer a free recall inspection for up to 90 days following the Final Approval Order for any vehicle where recall inspections were not finished.
If necessary, Kia shops will offer a complimentary loaner car of equal value up until repairs are finished. Kia will fully compensate you for reasonable rental car costs up to $40 per day if a loaner car is not available. (How to submit a claim for reimbursements for a rental car is described below.)
For this extension of the Powertrain Warranty for the engine short block assembly under this Settlement, you DO NOT need to submit a Claim Form.
To acquire the Lifetime Warranty extension, a Kia Dealer must complete the KSDS Product Improvement Campaign.
In This Article...
Reimbursement for Rental Cars, Towing, Etc.
The following conditions must be met in order for you to receive a complete reimbursement for any fees you paid for towing, rental automobiles, or other services:
- The cost was legitimately connected to getting one of the qualifying repairs listed below.
- any maintenance work on the short block assembly of the engine, which consists of the engine block, the crankshaft and bearings, the connecting rods and bearings, and the pistons.
- Repairs to any other parts (such as the starter, battery, or long block assembly) if the documentation demonstrates that the work was done in an effort to solve one of the following issues: engine seizure, stalling, noise, or oil lamp illumination. (Repair expenses won’t be covered if the documentation shows that they were obviously unconnected to the short block assembly.)
- Repairs brought on by collisions with Class Vehicles are not included, unless the collision was directly brought on by a Class Vehicle breakdown that would otherwise be covered by a Qualifying Repair, like as engine fire.
Compensation for Vehicle involved in Engine Fire
If the cost of the repair was too high or you had to sell your car at a loss due to an engine fire that would have otherwise been resolved by a Qualifying Repair, you may be entitled to reimbursement for the value of the vehicle as well as an additional $140 goodwill payment. To be eligible for this benefit, you must submit a timely claim within 90 days of the engine compartment fire.
If you submit a Claim proving the fire started in the engine compartment and was unrelated to any form of collision, the amount of compensation will be determined by the vehicle’s maximum Black Book value.
Before the repair diagnosis, the vehicle’s maintenance history, or lack thereof, shall not be a justification for denying or reducing reimbursement under this provision (excepting limited Exceptional Neglect circumstances). Exceptional Neglect includes the following situations: (a) when the vehicle clearly demonstrates a lack of maintenance or care for a significant period of time of not less than one (1) year, such that the vehicle appears abandoned, beyond repair, and/or (b) when a Class Member has neglected to have the KSDS (“Knock Sensor Detection Software”) installed in the vehicle in accordance with the KSDS Product.
Rebate Program
If you buy a replacement Kia car after losing faith in your Class Vehicle due to an engine failure or engine compartment fire, you might be eligible for a rebate. To be eligible for any rebate, you must submit the Claim Form. You may be eligible for up to the following sums: $2,000 for model-year 20112012 Class Vehicles; $1,500 for model-year 20132014 Class Vehicles; $1,000 for model-year 20152016 Class Vehicles; and $500 for model-year 20172019 Class Vehicles. To be eligible for this benefit, your claim must be submitted in a timely manner within 90 days of the engine failure or fire.
Informational Pamphlet
According to the Settlement, KMA will supply Class Members with an instructional leaflet that offers additional advice on how to maintain the engines in the Class Vehicles and notifies Class Members of the available inspections and repairs.
Is a rental automobile covered by the Kia warranty?
Meals, housing, or rental vehicle costs may be reimbursed in a reasonable amount. A three-day maximum limit per event and a daily cap of $100 apply to trip interruption coverage. Customers must get in touch with the Kia Consumer Assistance Center to explain their situation and ask for compensation.
In a car dealership, what does the term “loaner” mean?
A Loaner Car: What Is It? Customers of service centers use loaner cars from dealers before they put them up for sale with a steep discount.
What does the Kia New Vehicle Limited Warranty not cover?
Most repairs and replacements of items that fail owing to flaws in the design or construction are covered by the Kia warranty. The automaker, based in South Korea, offers coverage lengths that are above normal. Powertrain coverage is provided to new owners for 10 years/100,000 miles, and bumper-to-bumper protection is provided for 5 years/60,000 miles. In addition to the bumper-to-bumper guarantee, new Kias come with 24-hour emergency roadside assistance for the same period of time.
The warranty terms offered by Kia are among the longest in the industry. Only a few other automakers, like Hyundai and Mitsubishi, can match the brand’s powertrain, bumper-to-bumper, and roadside assistance terms. Corrosion protection is an area where Kia lags behind; on the short end of warranty coverage periods, it is tied with Ford and Toyota. Kia was contacted by our staff for a reaction regarding its corrosion protection restrictions, but we did not hear back.
The Kia factory warranty, which is included with all new cars, is broken down as follows:
- Basic limited warranty: Kia offers bumper-to-bumper protection. Except for a few exclusions and parts that are broken through natural wear and tear, this guarantee covers almost all of the vehicle’s components.
- Limited powertrain warranty: This comprehensive guarantee covers the engine, gearbox, drive axles, and associated components that enable the vehicle to move.
- Limited anti-perforation warranty: Under this warranty, body panels that rust and corrode from the inside out are replaced.
- Roadside assistance benefit: The Kia roadside assistance benefit provides towing to the closest Kia dealership, battery jump-starts, flat tire changes, and other services at a cost of $75 each time you seek service.
As you can see, the Kia warranty is actually composed of various auto warranties, which is customary in the auto sector. Despite the fact that Kia models have longer warranties than many other cars, it’s vital to remember that some parts have lesser guarantees:
- Battery: Kia will only swap out your car’s factory-installed battery if it entirely fails within the first three years or 36,000 miles of ownership.
- A new Kia vehicle only receives a year’s worth of air conditioning refrigerant charge coverage.
- Audio system: Your speakers and entertainment system are insured for three years or 36,000 miles, much like the battery.
What else is excluded from the Kia warranty?
Although the Kia guarantee covers a number of components, it does not cover all potential problems with your car. The following situations are exempt from your factory car warranty’s protection:
- Services for routine maintenance, such as oil changes or inspections
- Damage resulting from owner abuse or negligence
- Damage caused by a vehicle accident
- wearable components such as brake pads and wiper blades
- damage to the environment caused by a disaster such a flood, storm, or fire
- damage brought on by poor repairs
Which Kia vehicles are subject to a 2021 recall?
Certain 2020-2021 Soul and 2021 Seltos vehicles with 2.0L Nu MPI engines are being recalled by Kia Motors America (Kia). Engine damage could come from improper heat treatment of the piston oil rings. Tip: Not all vehicles from the same year, make, and model are subject to recalls.
Why do Kia engines malfunction?
Nearly 485,000 Hyundai and Kia owners in the United States are being advised to park their vehicles outside because they still risk catching fire even when the engines are off.
The two Korean automakers’ recalls are the latest in a lengthy line of fire and engine failure issues that have plagued the businesses for the last six years.
This time, contamination in the antilock brake control module is the issue, which may result in an electrical short. This raises the possibility of a fire occurring while the cars are being driven or parked.
Affected models include some Kia Sportage SUVs from 2014 to 2016 as well as the K900 sedan from 2016 to 2018. Certain Santa Fe SUVs from 2016 to 2018, Santa Fe Sports from 2017 to 2018, the 2019 Santa Fe XL, and Tucson SUVs from 2014 and 2015 are among the Hyundai models that have been recalled.
According to documents published on Tuesday by American safety officials, owners should park the cars outside and away from buildings while repairs are being completed.
What does the Kia warranty cover?
Kia is unbeatable with one of the best powertrain warranties available. By putting a strong statement of faith in the quality, workmanship, and materials used in its products, Kia conveys a positive message about the efficiency of its automobiles.
For 10 years or up to 100,000 miles, the Kia powertrain guarantee will cover any damage or flaws from the manufacturer. This guarantee covers all of the critical components of the vehicle, including the engine, driveshaft, propeller shafts, differential, axle, and transaxle.
Do Kia tires have flat-tire warranties?
Road Hazard Warranty from Kia Any tire purchase from Kia Country includes the second Road Hazard Warranty, which is good at any Kia dealer in the United States. The coverage is as follows, and the policy is valid for two years: Year 1: Free tire replacement or flat repair.
How reliable is Kia’s 7-year warranty?
The well-known 7-year warranty offered by Kia is a testament to the brand’s commitment to excellence. The degree of assurance goes beyond the day you purchase your new vehicle since Kia assures its customers a 7-year commitment.
All Kia models are covered by the 7-year or 100,000-mile warranty, with no hidden conditions. Even more of a motivation to buy a new Kia is that you can transfer your warranty if you decide to sell it. The advantages of purchasing a used Kia may still include a sizable manufacturer warranty, so they don’t solely apply to new car purchases.
The warranty takes pride in offering “bumper to bumper cover,” which means that from the first day of the contract to the end, the same level of protection will be provided. All costs for parts and labor, as long as they fall under your guarantee, are covered, even if you are traveling inside Europe.
How many miles can a loaner get?
Not really, however keep in mind that mileage can vary significantly. The majority of loan car programs demand that the dealer keep the car in loaner service for at least 90 days. Some vehicles will have 1000 miles on them at that point, while others might have 6000. Choose the car with the lowest mileage that meets your demands if you have a choice. You should carefully inspect a loaner car in well-lit conditions. Door dings, windshield chips, interior damage, and uneven tire wear are what you’re looking for. Ask specifically how the factory warranty is impacted given the vehicle’s mileage and remaining warranty period. Make sure you comprehend how it functions because different automakers operate differently.
Nowadays, a loaner automobile might save you thousands of dollars compared to purchasing a brand-new vehicle that is identical to it. Just take care.
Is a courtesy vehicle required by a car dealer?
Not quite. There is no guarantee that a dealership will provide a courtesy car; it is up to each dealership to make that decision. The majority of luxury automobile dealerships, as well as certain other dealers who are working on your car and expect it to take several days to fix, will provide you with a courtesy vehicle.
You can hire a car with rental reimbursement coverage if your dealer is unable to provide you with the vehicle you need for work. While your automobile is being repaired, this sort of coverage will reimburse you for any car rentals you may have incurred. You won’t lose money as a result of uncontrollable conditions, and it is convenient.
If you don’t already have it, you can always add rental reimbursement insurance to your current auto insurance coverage for eventualities. Find the most affordable reimbursement coverage and other auto insurance options using the Jerry app.