Even more significant may be a discount on the cost of vehicle maintenance for your new car. According to a research by AAA, the most recent year for which data is available, average maintenance and repair expenditures per mile traveled were up 8.9% from the previous year, with owners of more popular SUVs and trucks bearing the highest costs.
Such gratis maintenance programs contain a wide range of things. Some programs just cover one scheduled visit, while others cover all scheduled maintenance for several years along with a few oil changes and tire rotations. To be assured of what you are gettingor even if you areread the fine print for the specific vehicle. Some manufacturers limit the availability of the free care to customers in particular markets or geographic areas. Following is a list of automakers’ free service offerings. Additionally, some dealers have their own regional specials. Additionally, some manufacturers, like Mercedes-Benz, provide prepaid plans that can be bundled into the price of the car and cover all scheduled servicing for a specified number of years.
(Excluding exotic and ultra-luxury brands) the following manufacturers provide some kind of complimentary scheduled maintenance for their 2021 new vehicles:
If utilized within the first year and exclusively for the Giulia sedan and Stelvio SUV, Alfa Romeo will pay for one scheduled maintenance appointment. The deal does not apply to the sports car 4C Spider.
The original purchaser only is covered for three years or 36,000 miles of scheduled maintenance under the BMW Group’s BMW and Mini brands.
A free initial scheduled maintenance visit within a year is included with the purchase of any new 2021 GM car from any of the four U.S. brands.
The non-traditional rewards programs for these Ford Motor brands are connected to the companies’ applications and are comparable to other retail loyalty programs in that they essentially offer a free maintenance plan. With the purchase of a vehicle and other purchases made at dealerships, points are gained. Customers who purchase new or certified pre-owned vehicles receive an initial collection of rewards points that they can opt to redeem for maintenance that is completely free. The starting points for Fords vary depending on the powertrain (gas, diesel, or electric), and for Lincoln, according on the trim levels. For instance, the first three scheduled visits would be covered using the 42,000 points that come with a new Ford gasoline-powered vehicle (such as through the 40,000-mile service period for a 2021 Explorer). Additionally, purchasers of premium-trim Black Label automobiles from Lincoln for the model year 2021 receive a special bundle of privileges, which includes four complimentary scheduled maintenance visits within four years or 50,000 miles.
Except for the Hyundai Nexo fuel-cell vehicle, all 2021 vehicles from Hyundai and its Genesis luxury brand come with three years or 36,000 miles of free routine maintenance for the initial owner. The free maintenance program was recently expanded to include automobiles with the Hyundai logo, and it began in February.
Jaguar is the best when it comes to free maintenance. All scheduled maintenance appointments are covered for five years or 60,000 miles with every new Jaguar.
every trim level for the 2021 model year As part of the Jeep Wave loyalty program, Jeep cars receive three scheduled maintenance visits and a trip interruption incentive if they are used within three years of purchase. The complimentary services were formerly restricted to specific trim levels.
For its luxurious Cadenza and K900 cars, Kia offers free planned maintenance for three years or 37,500 miles.
Up to one year or 10,000 miles, the first two regular maintenance visits are free for all new Lexus vehicles.
The first planned maintenance visit is provided without charge by the Volkswagen Group performance brand and is due after a year or 10,000 miles.
the majority of model-year 2021 trim levels If used within two years, Ram pickup trucks receive three free scheduled maintenance visits in addition to a trip interruption benefit, but the offer is only valid for Ram customers in Texas, a state with a fiercely competitive truck market.
Model-year 2021 Subaru vehicles come with two years or 24,000 miles of free scheduled maintenance, but only in a select few regions, most of which are Sun Belt states where the primarily all-wheel-drive automaker has a lesser competition presence. Subaru does not provide free maintenance in other areas.
Regularly planned free maintenance for two years or 25,000 miles is included with every Toyota car.
All 2021 Volkswagen models come with free standard maintenance for two years or 20,000 miles.
For three years or 30,000 miles, or the equivalent of the first three service visits, Volvo offers free maintenance.
In This Article...
What does free scheduled maintenance entail?
There’s a misperception that the purpose of free maintenance is to only entice customers back for oil changes. Although it might appear that way at first, free maintenance is actually creating a service habit at the issuing dealership, giving dealers influence over more expensive repairs, warranty work, and future car sales.
Oil changes are not a roadblock to profitability; rather, they open the door to more profitability down the road.
Customers who service at the issuing dealership are more than twice as likely to also make another buy, according to NADA Data. This is due to the fact that regular maintenance appointments, such oil changes, create connections between the initial car purchase and the subsequent vehicle purchase. The real objective of a complementary maintenance strategy is that.
So how can free maintenance result in more service work? Three phases gradually take place:
- Routine Maintenance Phase 1 1224 Months Let’s face it, other than oil changes and tire rotations, not much maintenance is required for the first 1224 months of ownership. No matter what, the first two years of car ownership are a vital period since they offer a special chance for establishing connections that will be very helpful to the dealership and service department in the near future.
- Phase 2, Costlier Repairs, and 24-48 Months During the second, third, and fourth years that a vehicle is owned, if you are successful in keeping clients until year three, these service-loyal customers will start coming back for tires, brakes, and more expensive repairs. Additionally, it has been demonstrated that consumers would return to the same location for warranty repair as they do for routine service visits, so you definitely don’t want to miss out on that business.
- Vehicle Trade-In and Repurchase, Phase 3, 48-72 Months The trade cycle, which typically lasts 48 to 72 months, is the third stage of the customer retention cycle. Retention-focused dealers will start to notice improved profitability and ROI on service retention during this time period. Customers who are trading in must be serviced by the selling dealership in order for the dealership to have a chance of selling them their next car. This is why. When it comes time for a trade-in, there is a good probability that your consumer won’t come back to your dealership if they defected after the initial purchase. Customers are more likely to think of your dealership when considering their next car purchase or trade-in if you were successful in keeping them throughout the trade-in cycle in years four and five. Customers return to stores that provide good service.
Let’s examine the scenario where everything are reversed. What happens if you don’t keep the customer after the initial transaction and they decide to go to their mechanic or a mass retailer for all of their regular maintenance needs rather than coming back to your dealership for service? The good news is that your service crew is not inconvenienced by oil changes that aren’t immediately profitable. However, that also means your dealership is passing up greater chances to perform future work that will cost more money.
Free maintenance acts as a link between sales and service to encourage all customers to use the issuing dealership rather than a rival service provider. Dealers must treat each client carefully throughout this wooing phase in order to make them into brand ambassadors and secure prospects for future, more expensive repairs and repeat business.
Would you like to discuss your service retention plan? Please reserve a time on my calendar.
Is maintenance included with the Kia Telluride?
By consistently going above and beyond to offer a pleasurable, hassle-free car-buying and car-ownership experience, we take great satisfaction in earning Kia customers for life. Because of this, every brand-new Kia purchase at our dealership includes 24,000 miles or 24 months of free maintenance!
What does the Kia warranty not cover?
The following items are excluded from the KIA New Vehicle Warranty: As a result of normal wear and tear, replenishing or replacing oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets, and so forth.
How frequently should a Kia be serviced?
We advise that your Kia be serviced on schedule to keep it in good shape (e.g., every 12 months). We always time your subsequent service to coincide with the anniversary of your initial registration date (and not 12 months from the date that a delayed service was completed). By doing this, we can promptly replace important parts and fluids. Additionally, this makes sure that service obligations do not void the manufacturer’s guarantee.
We are in the best position to maintain your Kia to the highest possible standard because we built it. Utilizing only Kia Genuine parts, our qualified technicians will perform the required servicing and maintenance on your vehicle. Having a complete service history for your Kia could increase the resale value of your vehicle.
What are some typical Kia issues?
bulletins for numerous vehicles that have had engine issues. among the most
Owners and tenants frequently report the following Kia engine issues:
- power loss or stalling
- A knocking noise
- Seizing
- Overheating
- Leaks
- Non-collision flames
- Unpredictable engine failure [1]
Is buying a Kia a good idea?
Significant advancements achieved by Kia in recent years have helped to restore its reputation. Today, a Kia model is recognized as a trustworthy and useful family vehicle.
Despite not being known for luxury, the brand has advanced significantly in terms of dependability. One of a Kia’s strongest qualities is its lengthy warranty time; the majority of Kia models come with a ten-year powertrain warranty and a five-year bumper-to-bumper warranty.
Kia outperforms the industry standard in this area, which is a three-year and five-year warranty. With extremely few mechanical faults reported by owners in the first three years of ownership, Kia gets a RepairPal score of 4.0 out of 5.0.
According to reports, a well-maintained car might last up to ten years with minimal maintenance.
How long do Kia cars last?
Maintaining the factory-recommended maintenance plan and taking care of problems as soon as they appear are the best ways to maintain your Kia in good working order. Any material or workmanship flaws should be covered by the Kia guarantee that comes with new and certified pre-owned cars, but these protections ultimately run out.
If your car needs repairs after the first warranty period has passed, an extended warranty might assist cover the cost of such unforeseen expenses. Kia has an extended warranty that may be purchased directly from the company, but you can also acquire coverage from third parties.
Independent extended warranty providers frequently provide more options for coverage, older vehicle coverage, a larger network of repair facilities, and more comprehensive benefits. Endurance and CarShield are two companies that we suggest.
Endurance: Best Coverage
Up to 8 years or 200,000+ miles of additional warranty coverage are possible with Endurance. Additionally, Endurance offers some of the market’s most comprehensive contracts. There are five different coverage options available, ranging from straightforward powertrain coverage to complete bumper-to-bumper warranty protection.
CarShield: Best Value
Additionally, CarShield provides extended warranty protection for cars with up to 300,000 miles on the odometer, potentially doubling the Kia factory warranty’s scope of coverage. CarShield offers a solid reputation in the market, a wide range of coverage options, and some of the most affordable contracts available.
For more information, see our comprehensive CarShield review. To get a free, no-risk CarShield quote, click the button below.
Frequently Asked Questions
Kia is a dependable automaker. Overall, Kia receives a reliability rating of 4.0 out of 5.0 on RepairPal, placing it third overall (out of 32 brands).
Both Kia and Toyota are well-known for their dependability, and both have a 4.0 out of 5.0 RepairPal reliability rating. Kias may be marginally more reliable, while RepairPal puts Toyota seventh overall and Kia third.
Kias require an average of 0.2 unforeseen repair shop visits year, according to RepairPal. This is half of the 0.4 visits per year average for all brands. You have a one in five risk of needing an unforeseen repair each year, according to this statistic.
Previously, the Kia name was associated with low-cost, subpar vehicles. This is partly because the brand’s automobiles had a lot of issues when it first appeared in the United States. Since then, Kia has made fleet improvements and has earned a reputation for having great reliability.
Yes, Kias have a reputation for lasting just as long as other trustworthy cars like Hyundai, Honda, and Toyota. Although the powertrain is covered by the manufacturer’s warranty for up to 100,000 miles, many owners keep their Kias for much longer.
What does free car service include?
My car is covered by Gold Amc for a period of three years. So for three years, I didn’t pay anything. But at 60000 km, the service is incredibly expensive. They demanded Rs 20k for the servicing, and I paid Rs 8000 at 68000 kilometers.
Normally, labor and washing are free, while fees for filters and oils apply, but when I bought the car, I received a maintenance-free package good for three years at no cost to me.
In a free service, only labor expenses are covered. The cost of all consumables and equipment, such as engine oil and oil filters, is covered by the automobile owner.
For free services, labor is not charged for routine maintenance, but all other work, including repairs and the purchase of consumables like oil, filters, and pads, will be subject to the standard fees.