After purchasing a new Lexus vehicle, owners get immediate access to Lexus Roadside Assistance for four years or 50,000 miles, whichever comes first.
For two years and unlimited miles, used Lexus owners with L/Certified vehicles are eligible for Lexus Roadside Assistance.
You can feel secure knowing that you won’t be confronting a mechanical breakdown alone if you have roadside help. If you have Lexus Roadside Assistance, you can contact them for assistance with:
Regardless of their mileage or years of ownership, Lexus owners can additionally pay a subscription fee for Enhanced Roadside Assistance through Lexus Enform Safety Connect. Along with several other noteworthy features, this coverage provides consumers with all the standard benefits of roadside assistance.
When your airbags deploy or you are in a serious rear-end collision, Enhanced Roadside Assistance will automatically connect you with a response center agent and give GPS coordinates in the event that your car is stolen.
You can sign up for the Safety Connect service for $8 monthly or $80 annually after a trial period.
In This Article...
Does a new Lexus come with breakdown insurance?
Knowing that Lexus Roadside Assistance offers professional roadside assistance whenever you need it, whether you are stranded in the UK or in 44 other European countries, is consoling. What if, though, your circumstance is a little more complicated? The extra advantages included in our extensive, free assistance package are listed below.
- Hotel accommodations: If a replacement car is not available, Lexus will make arrangements for you and your family to spend the night in a hotel. This has a value of up to 150 per person and a cap of 500.
- Nominated partner: If your partner resides at the same address as you, Lexus Roadside Assistance will accept their nomination for coverage.
- Following a breakdown, Lexus will cover the cost of your onward journey up to 150 per person and a maximum of 500 if a replacement vehicle is not available and you wish to make your own arrangements.
- Replacement car: If we have brought your vehicle to a Lexus Center for repair after a breakdown, Lexus will provide a replacement vehicle free of charge (except petrol and other consumables) for up to three days.
- European travel: Whether you’re driving a Lexus or another vehicle, Lexus Roadside Assistance will accompany you in 44 different European nations.
- Assistance with personal matters: Lexus takes care of the owner in addition to the car. Therefore, you are still eligible for Lexus Roadside Assistance even if you are a passenger in someone else’s vehicle.
- Keys that are lost or broken: If you lose or damage your keys, Lexus Roadside Assistance will make arrangements to have your car recovered and taken to a nearby Lexus Center. However, the price of new keys will be your responsibility.
- Home Start: According to statistics, 25% of breakdowns take place at home. Therefore, this service offers all the advantages of Lexus Roadside Assistance from your residence.
Describe Lexus help.
What does Roadside Assistance for Lexus mean? Owners of new Lexus vehicles have access to the Lexus Roadside Assistance service. On a new vehicle, the owner is covered for four years, and the service offers a number of useful features that we will go through below. For frequently asked questions about Lexus Roadside Assistance, continue reading.
What services are available with Lexus Roadside Assistance?
Your Lexus Roadside Assistance offers a number of services. These services are intended for use when you are stuck on the side of the road or in a comparable circumstance, as the name suggests. With Lexus Roadside Assistance, the following products and services are available:
- tire replacement
- supply of fuel
- A tow to a Lexus facility
- lockout support
- Jump-starting batteries
How do I use Lexus Roadside Assistance?
There are three methods for getting in touch with Lexus Roadside Assistance. Calling, using the Lexus Roadside Assistance smartphone app, or pressing the “SOS button in your suitably equipped vehicle are all viable options. Call 1-800-255-3987 and select the first prompt if you want to make a call.
Most smartphones support the Lexus Roadside Assistance application, which uses your phone’s GPS to determine where you are. You can use the app to locate a nearby Lexus service center for maintenance or other services. You may contact Lexus Roadside Assistance through the app.
Does the remote start on a Lexus cost money?
The Lexus Enform Remote trial period is free of charge and starts on the day that you first buy or lease a new car. After the trial period, access to the service requires a paid subscription.
Does Lexus Enform need payment?
Except for Wi-Fi and Dynamic Navigation, all Lexus Enform trials are free of charge and start on the day the new car was first bought or leased. Each trial period has an expiration date after which a paid subscription must be purchased in order to continue using the service.
Describe Lexus Enform.
Through the Lexus app on your smartphone, wristwatch, or devices with Hey Google* or Amazon Alexa* support, you can lock and unlock doors, start the engine and temperature control, check the fuel level, and more using the Lexus Enform Remote* service. Furthermore, it is free for the first three years of ownership.
Depending on the most recent temperature control settings, remote engine start/stop enables you to remotely start your car’s engine to warm or cool the cabin. Until any door is opened, the brakes are applied, or the engine is remotely turned off, the engine or hybrid system will continue to run for up to 10 minutes.
Finding your car on the street or in an open parking lot is now much simpler thanks to the Vehicle Finder*. It can direct you to where your car was last parked using the map on your smartphone.
If the vehicle is started or goes over predetermined speed, curfew, mileage, engine run time, total elapsed time, or distance from a predetermined location, Lexus Enform Remote* can send an immediate alert.
Your doors can now be remotely locked and unlocked, and you will get a confirmation if the operation was successful. Additionally, if you remotely open your Lexus, the doors will automatically lock again after 30 seconds if nothing else is done.
You may remotely check the condition of your car’s doors, windows, moonroof, trunk, and hood as well as its fuel level, odometer, and trip kilometers with the touch of a button. You may also receive customisable alerts from the system.
In addition to using the Lexus app to access Lexus Enform Remote*, you can use Hey Google or Amazon Alexa-enabled devices in your house. Use the link below to download the Lexus app and set up your devices.
LEXUS IS CONCERNED WITH YOUR PRIVACY. READ MORE ABOUT OUR PRIVACY PRACTICES FOR PERSONAL AND VEHICLE DATA.
Lexus Safety Connect: What is it?
If your car is equipped, Lexus Enform Safety Connect* enables the dispatch of emergency assistance to the location of your vehicle. To manage your Safety Connect subscription, download the Lexus app.
What vehicles feature the Lexus safety system?
The newest suite of safety systems from the company will be standard on the revamped 2022 Lexus NX. Many of the innovations from Lexus Safety System+ 2.0 and 2.5 are combined with new technology in Lexus Safety System+ 3.0.
The vehicles were awarded the Top Safety Pick and Top Safety Pick+ designations by the Insurance Institute for Highway Safety (IIHS) thanks to safety improvements made possible by earlier incarnations of the radar and camera technologies.
The Lexus GX, LX, RC, RC F, LC, LC Hybrid, and LC Convertible now have access to the Lexus Safety System+ Pre-Collision System with pedestrian recognition. The Lexus ES, ES Hybrid, LS, LS Hybrid, RX, RX Hybrid, UX, and UX Hybrid all come standard with the more sophisticated Lexus Safety System+ 2.0 Pre-Collision System with pedestrian recognition. In the Lexus IS, the Lexus Safety System+ 2.5 with pedestrian detection advances the technology.
When the NX hits dealer lots in late 2021, the full range of driver assistance and safety technology will be listed below. This technology is standard on the NX.
How much is a remote start for a Lexus Enform?
After stating that a subscription would be necessary to keep access to Apple CarPlay, BMW received a lot of backlash. However, BMW is not the only company offering subscription services for car functioning. As part of the practice of charging extra for servicesin this example, remote startingLexus has also joined the fray.
One client stated on Reddit last year that “Lexus Customer Service confirmed that they will now disable your built-in key fob remote start if you do not pay the $359 for their… Enform Remote Start app.” The consumer was initially informed that there was absolutely no connection between the Enform app and the actual key fob. But after waiting for 30 minutes, apparently to do some research, the same customer support agent altered his response.
In an effort to disprove it, we contacted Lexus to learn the actual facts about this. However, to our amazement, it is unquestionably accurate. Toyota’s East Coast Communications Manager, Corey Profitt, “Lexus Enform Remote, which works with your smartphone, smartwatch (iWatch or Android Wear), and key fob, is offered for one-year free trial to Lexus owners. The guest has the choice to either continue the trial when the year is up or cancel it. All three alternatives for [remotely] starting the car are disabled by the service if the guest doesn’t extend. The fact that a Lexus Enform Remote subscription must be active causes the key fob to stop functioning as a remote auto starter. The service on the vehicle is automatically disabled whenever the subscription expires.”
Even though Apple CarPlay is increasingly widespread in new cars, it is still something of a novelty and an extra that wealthy owners might be willing to spend money on. A remote start, however, is another matter. Even one of the most basic automobiles on the market 15 years ago, my 2003 Ford Crown Victoria Police Interceptor, had remote start. Lexus now offers a subscription-based version of it. Even worse, what if the included feature in your automobile automatically stops working if you don’t pay for the subscription? Just plain low, that.
We should point out that the Redditor wasn’t totally accurate, especially with regards to price. The Remote App alone may be purchased via the Lexus Enform website for $8 per month or $80 per year for some models, or $16 per month or $160 per year for other models, not $359 as the Reddit thread implies. It’s possible that customer complaints caused the price to decrease from the previous year.
However, is it really worth even $80 a year for your car to maintain a feature that it arrived with, is completely capable of performing, but is purposefully disabled if you don’t subscribe? The choice will be up to Lexus owners.
The Lexus Enform service link is what?
Preventive care is the finest kind. Available You and your dealer receive vehicle and maintenance alerts from Lexus Enform Service Connect*. If you choose to use this useful service, your dealer will be able to get in touch with you when your car needs repair, keeping it in top condition.