Launch your car Select an option by pressing the MMI system’s Menu function button “Open the options menu in the MMI display and select Audi Connect. Choose “Audi connect user management,” “Key user,” and Select “key user setting precisely as it appears in the registration email for your myAudi account. NOTE:
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Why am I unable to log into the myAudi app?
When an app’s functionalities are grayed out, any of the following circumstances might be true:
- You haven’t been approved as a Key User for your car. Your account and your car are not currently paired. You don’t currently have a trial or membership for Audi connect PRIME.
Features (including Vehicle Status Report, Lock Unlock, and Car Finder) available to owners of 2017+ Audi Q7, A4, allroad, 2018+ Audi A5 & Q5, and 2019+ Audi A6, A7, A8, Q8 vehicles with Audi connect* can only be utilized by a myAudi account identified as the Key User.
What if I’ve already paired and become a Key User but none of my features are active anymore?
If you are a Key User but some features are grayed off, one of the following situations may be true:
Thanks to convenient Audi connect features, you can lock and unlock your car with the myAudi smartphone, receive a status report about it, and even locate it in a parking lot. Vehicle Status Report *, Car Finder *, and Remote Lock/Unlock * will be a part of Audi connect CARE * by March 8, 2019, so you’ll still have access to them whether or not you decide to keep paying for Audi connect PRIME * after your trial or subscription period has ended. Your vehicle comes with Audi connect CARE, which also offers Emergency Call, Online Roadside Assistance, Stolen Vehicle Locator, and Audi Service Request.
You have the option to grant access for location services, accessing contacts in the vehicle, using the calendar in the vehicle, and push notifications while setting up the myAudi app. Once the app setup is complete, you can change any of these permissions by going to your phone’s settings menu, selecting the myAudi app, and selecting which information myAudi may access.
The main goal of the myAudi app is to keep you connected to your car. For more account management options, including access to your Audi Financial Services account, log onto the myAudi site. Please anticipate frequent changes to the myAudi app and myAudi portal as we are continually working to enhance your ownership experience.
This occurs as a result of the car sending the door status when it is switched off. After this status of the ignition being off is sent, it’s possible that the car is locked. Check for warning messages or refresh the app by pulling down from the top and choosing the “Retrieve data from vehicle now” option to get the most recent status.
With speed alerts, you can specify a maximum speed for Audi and get a notification if your car goes above that restriction. If push notifications are enabled in the device settings, this feature is accessible. Please be aware that the speed alert feature does not stop vehicles from going beyond the specified top speed.
You can designate a perimeter around the location of your Audi using geofence alerts, and you will be informed if the car enters or leaves the region. You’ll receive a notification when the vehicle enters or leaves the designated radius. If push notifications are enabled in the device settings, this feature is accessible. Please be aware that Geofence warnings do not stop vehicles from entering or leaving a specific area.
You may set a maximum speed for your Audi and a boundary with valet warnings. If the vehicle enters/exits the designated radius or goes beyond the predetermined limit, an alert will be delivered. If push notifications are enabled in the device settings, this feature is accessible. This makes the assumption that you are physically close to your car (for example, when going out to dinner) and uses the phone’s location services to pinpoint the border. Zoom out and place a pin in the vicinity of the vehicle to turn on the Valet alert to choose a new location. Please be aware that Valet notifications do not stop drivers from going over the designated top speed limit or from entering or leaving a certain area.
When the myAudi app is open and logged in while the phone is linked to the car’s Wi-Fi hotspot*, online radio is still accessible. The ability to set favorite stations within the app has been removed.
In the app, go to the Profile tab >> User management >> PIN to modify the four-digit remote services PIN that you use to remotely lock and unlock your car. You will have to enter your vehicle’s Key User credentials again if you reset your PIN.
Until you log into the MMI of the vehicle to connect your myAudi PIN, your eight-digit myAudi PIN will be shown on the Vehicle page of the app. After pairing, iOS users can still locate their PIN in the Vehicle Connections area of the app’s Profile tab. This feature will soon be available for Android.
What is the monthly cost of Audi Connect?
beginning at $85 per month Google EarthTM, Advanced 3D City View, Predictive Route Guidance, Natural Voice Recognition, Audi Traffic Light Information, and more are included.
What’s the myAudi app’s operation?
MyAudi is engaging because it puts the user first and has powerful features that actually provide the user with value. Whether it’s a digital service verification, personal vehicle information, a vehicle status report, or news about Audi, it’s all at your fingertips, whether you’re at home on your PC or on the go with your smartphone or tablet. After logging into the myAudi app or myAudi portal and becoming an Audi connect user, you also have access to all personal services, including the ability to lock and unlock your car using a smartphone. Additionally, you can configure your services or send your own custom navigation routes to your Audi. The country and model affect how Audi Connect services are used.
With its cutting-edge features and services, the myAudi app enhances driving comfort by tying your Audi into your daily life. Get up-to-the-minute car information at any time, and monitor fuel levels, range, service appointments, notifications, and a lot more. With the app, you can easily plan your visits and transmit the locations and routes right to your car. Remote controls are available for the vehicle’s air conditioning and doors that open and close. The services’ accessibility may change depending on the type and features of your Audi.
Service verification replaces the conventional booklet form with stamp fields and records the whole service history of your car. Your myAudi account is where all service and maintenance work is safely kept and entered automatically.
The user handbook for your specific Audi model becomes accessible in digital format once you have entered your car information in myAudi. Naturally, in the language of your choosing, with an interactive keyword search.
Because of the myAudi vehicle details, you can access the model year, chassis number, initial registration, engine equipment, performance, and many other details online without having to fumble around in the vehicle registration document. This ensures that you always have access to all the information about your Audi.
Why did Audi Connect stop working?
Beginning in February 2022, anyone with a 2017 and a 3g cellular connection will no longer be able to use any Audi connect features. A letter informed me that Motion for Audi is the chosen replacement. The 4G LTE network will be added by the dealer, however the Audi connect features are presently available through a mobile app.
How can my myAudi account be reset?
The best course of action is to start fresh, erase the MMI user, and create a new account with your verified myAudi email and password that you also used to access the myAudi app. Use the same email address (all lowercase) and 10-digit code to add the key user once the original user has been created (all caps).
Does Audi Connect require payment?
Tired of things going wrong while you’re driving? You can get all the information you need while driving from the Audi Connect infotainment system, including weather, traffic, and directions. You will also have Wi-Fi Hotspot functionality, Internet search functionality, and social media integration in addition to the industry’s best navigation software.
You must register for a free myAudi account and buy an Audi Connect Subscription in order to utilize Audi Connect. If you’re buying or leasing a brand-new Audi, this shouldn’t be a problem because each one comes with a standard 36-month membership.
A Bluetooth-enabled smartphone with a remote SIM Access Profile (SAP) or a separate SIM card with a telephone and data option are also required. You must download the myAudi app from the Google Play or Apple App Store in order to utilize Audi Connect Services to their full potential.
Must you pay for Audi MMI?
Here is everything you need to know about Audi’s linked automobile and infotainment systems, such as Audi Connect and the business’s “MMI” system, without further ado.
Even though it could be tempting to connect a smartphone and only use Apple CarPlay or Android Auto, we’ll put them aside for the time being and concentrate on Audi’s own system, named Audi Connect.
Audi Connect, which has three primary components dubbed Connect Care, Connect Prime, and Connect Plus, is primarily a system for gaining access to the navigation system of the vehicle as well as your phone’s contacts and calendar events.
The first is intended for use in an emergency, enabling you to contact roadside help or make an SOS call from within your car in the event of an accident. This SOS system is accessible for free throughout the duration of the car, in contrast to some SOS systems from other manufacturers.
Through the free myAudi app for iPhone and Android, Connect Care also enables remote locking and unlocking of the vehicle. If you can’t remember where you parked your car, you can use the app’s car-finder tool to find it, and Care also aids law enforcement in finding stolen cars.
Additional Connect Care services are available to Audi E-Tron owners, including route planning that takes charge stops into account, phone-based interior temperature management, and control over the battery charging process.
All new Audis come with a free six-month trial of Connect Prime or Connect Plus, after which you can choose to cease using them or pay a subscription fee.
These are not exactly inexpensive. Priced at $199 for six months or $499 for 18 months, Connect Prime is available. If you use the data connection on your smartphone, Connect Plus is a more affordable $10 per month; if you use the car’s own unlimited data service, it is $25 per month.
A voice assistant that uses natural language to control things like the cabin temperature is one of the top features, and Amazon Alexa integration allows you to ask questions, play music, and manage your smart home devices. Other standout features include Google Earth mapping imagery in the car’s navigation system.
The last option is Connect Plus, which establishes a Wi-Fi network inside your vehicle to which you may connect electronics like smartphones and tablets. Internet radio streaming and access to Amazon Music are also included with Connect Plus.
The car’s own SIM card, which is either embedded and out of sight or found in a slot in the glove box, is used to receive data for the complete Connect system.
MMI, which stands for man and machine interface, is the name of Audi’s infotainment system’s user interface. This is distributed among three digital displays: an instrument panel behind the steering wheel, a screen for maps and entertainment in the center of the dashboard, and a screen below it for climate control, heated seats, and other important functions. Above is a photo of the latter.
You can write with your finger on this lower screen to enter information, such as a destination for the navigation system. In other variants, this display is swapped out for a more conventional scroll wheel that may be used to move about the interface by rotating, pressing, tapping, and swiping. Below is a picture of this.
Traditional speedometers and rev counters, along with gasoline and temperature indicators on either side, can be seen on the instrument panel behind the steering wheel. Alternately, these might be shrunk to make room for a huge map display that takes up the most of the screen.
All Audi vehicles come standard with Android Auto and Apple CarPlay starting with the 2020 model year. Some versions come with wireless CarPlay as well, but like with most manufacturers, the selection is currently relatively constrained.
As we already explained, you may remotely lock and unlock the vehicle using the free myAudi app for iOS and Android. Additionally, make sure the lights are off and that the windows, hood, tailgate, and sunroof are all closed. The app displays the amount of fuel or battery charge left, the predicted range, the current mileage of your car, and any cautions that are now being displayed by its computer (such as low oil or incorrect tire pressure).
The app helps you find the closest dealer and provides information on how many miles or days it will be before your next service and oil change. Alerts can be set up to notify you if your car exceeds a specific speed or exits a geofenced region (letting you know if your kids have driven off-road).
Finally, valet mode can be activated via the app to limit the performance and functionality of the car when it is being driven by someone else, such as the hotel valet.
An Apple Watch app is also available to provide information about your car’s location, mileage, whether any windows are open, and remaining range.