The Navy Yard Metrorail station on the Green Line connects to Audi Field. United requests that any incoming fans utilize the Waterfront station be considerate of the surrounding community and be aware of noise when strolling on residential neighborhoods.
How can I use the Metro to get to Audi Field?
COMMUNICATIONS – METRORAIL The Navy Yard Metrorail station on the Green Line connects to Audi Field. United requests that any incoming fans utilize the Waterfront station be considerate of the surrounding community and be aware of noise when strolling on residential neighborhoods. To make travel arrangements, go to the WMATA website.
Is an umbrella permitted at Audi Field?
For visitors with impairments or other mobility issues, visitors with young children, or visitors at Audi Field, there are two elevators in the VIP lobby. The east stands, including the premium sections, are served by these elevators. The Heineken MVP Club also has an elevator that serves the suites 27 through 31 as well as the rooftop bar.
In an emergency, D.C. United staff members are prepared and instructed to assist visitors in leaving Audi Field in a fast and systematic manner. We advise supporters to maintain composure and heed all directions from D.C. United staff members and the PA speaker.
Visitors entering Audi Field must go through a metal detection process for the protection of all spectators. Visitors can choose to have their belongings checked with a handheld metal detector if they don’t want to pass through a metal detector. If guests have bags and follow the bag rules, their bags may be searched. Visitors who refuse to be searched won’t be allowed into the stadium.
All spectators should put their cell phones and keychains into the designated bowls or put them in their own bag, which will still be subject to search, before passing through the metal detectors.
Fans need not be taken away:
- Jackets and Coats
- Shoes
- Watches
- Rings
- Belts
- Wallets
For D.C. United events, Audi Field has 4 (four) primary entrances:
- Gate A is situated in the stadium’s northeastern corner.
- Gate B is situated in the stadium’s northwest corner.
- On the stadium’s Southeast side, a gate was closed.
- on the East side of the stadium, premium
Both outside the stadium outside Gate A and within the stadium, in the concourse behind section F1, there are Fan Assistance booths. The Fan Plaza booth opens two hours prior to kickoff, while the booth inside Audi Field is open from the time the stadium’s gates open until 30 minutes after the game has ended.
Services provided comprise:
- bracelets for children’s ID
- disability-friendly fan features
- emergency support
- general knowledge
- formats for user comments
- missing and found
- Booking services
- wheelchair assistance
Every letter must be addressed to a specific player or coach in order to be sent to the correct person. Fans should be aware that players and coaches get a lot of fan mail, and that D.C. United cannot promise that any particular player or coach will reply to any requests or letters.
Trespassers will be ejected from the area and arrested if they attempt to enter the playing field.
Near the Premium Entry and on the upper concourse behind section 102, Audi Field has two first aid stations. In case of emergency, there are EMTs on duty in the stadium. Please contact our Guest Experience team right away for assistance if you or someone you know is having a medical emergency.
- Gate A is situated on the stadium’s northeast side at the intersection of First Street SW and Potomac Avenue.
- Gate B is situated at S Street SW on the stadium’s southeast side. Fans seated in sections 111 to 123 are advised to use this gate.
- Gate C is situated in the stadium’s northwest corner, at the intersection of R Street and Second Street SW. Any and all supporter organizations bringing in banners, pre-approved poles, musical equipment, and tifo must do so through this particular gate.
- Between R Street and S Street SW, on the stadium’s east side, is the Premium Entrance. EagleBank Club and Heineken MVP Club ticket holders must enter through this door.
Unless otherwise specified by D.C. United, public gates for all home games of that team open 90 minutes before kickoff.
We will permit one (1) sealed bottle of water per person, up to 20 oz., during a Heat Advisory. Fans can replenish their water bottles at water stations located all across the stadium.
All housekeeping services at Audi Field are overseen by Star Services, LLC. They make sure Audi Field is kept in good condition for all those using the space. In order to report a spill or other janitorial issue, please approach the nearest member of the Guest Experiences team.
Any ticket holders agree to undertake all risk of injury arising from participation in the soccer match or other connected events. These actions might take place prior to, during, and following the game.
Take any missing children and visitors to the Fan Assistance Booth, which is on the concourse behind section F1. The child wristband services provided by D.C. United allow kids to carry their seat assignment and emergency contact information with them at all times. On game days, you can ask questions in the Fan Plaza or at the Fan Assistance Booth behind section F1.
Talon the ferocious yet endearing eagle is the beloved mascot of D.C. United. Throughout the game, Talon moves about the field and stands to motivate the fans in support of D.C. United.
At Audi Field’s official D.C. United Club Shop or one of the kiosk sites, supporters can purchase merchandise related to the team.
- On the concourse at Gate A and in section 119, there are club shops.
- In the concourse, behind sections F2 and F10, are kiosks.
- The Audi Field Club Shop is open from the time the gates open on matchdays until 30 minutes after the conclusion of the game.
- The Audi Field Club Shop is open from Monday through Friday from 11 AM to 4 PM.
In every public or private setting where the mother and child are allowed to be present, a woman has the right to breastfeed her kid. If they need a private space, nursing mothers and kids are advised to utilize one of the first aid stations. There are family restrooms in sections 103, 114, 123, and 131.
Police and security personnel are posted throughout the Audi Fields concourse, field level, and seating bowl areas for the protection of all D.C. United visitors. In case of emergency, visitors are asked to alert security personnel.
The following items are not allowed inside the facility for our visitors’ safety and security:
*Guests with special medical needs and parents caring for infants will receive particular treatment.
- Umbrellas
- selfie poles
- Weapons
- any type of fireworks, flares, or smoke devices
- Any and all substances, drugs, or chemicals that are illegal
- Projectiles
- containers made of metal, plastic, glass, or aluminum.
- any size hard-sided containers or coolers
- Bags bigger than 14″ by 14″ by 6″ are not permitted inside Audi Field.
- No luggage or backpacks are permitted (“cinch bags” that fit the size restriction will be allowed)
- Large purses or other bags of this nature that are larger than the permitted size will not be accepted.
- Poles of all types (metal, plastic, or wooden)
- any uninvited food or drink
- Professional cameras and equipment, including tripods, monopods, and lenses longer than eight inches
- Animals (except service animals)
- Frisbees
- any type of inflated ball
- Artificial noisemakers, such as any type of air horn or whistle
- laser pens
- Confetis and streamers
- Drones
- cans of aerosol
- Rollerblades/skateboards/hoverboards
- larger than 16 by 16-inch seat cushions, those with armrests, or those with metal backs
Rain or shine, games are played. In the event of lightning or other hazardous weather conditions, the match may be postponed. Any disruption will be announced to the visitors. Please be aware that you cannot bring umbrellas into Audi Field.
The laws of the District of Columbia and D.C. United expressly forbid the resale of tickets. The D.C. Metropolitan Police Department has the authority to detain and prosecute anyone who disobeys the aforementioned law.
There are restrooms available on every level of the stadium’s interior. Accessible bathrooms are available in every section of Audi Field. Sections 114, 123, and 131 on the main concourse as well as section 103 on the upper concourse all include family restrooms.
We kindly request that everyone abide by the following rules for the protection and security of our visitors:
- All visitors to the stadium must undergo a search for prohibited items. All jackets, coats, packages, bags, and other containers brought to any of the stadium entry gates will be thoroughly inspected as part of this.
- The same ticket cannot be used to enter and leave the stadium.
- Visitors must keep their tickets and present them each time they take a seat in the designated area.
- To avoid bothering other guests, guests should only sit at their designated seat. Offending individuals will be led from the stadium.
- All portions of Audi Field are smoke-free.
- Outside food and drink are not permitted.
All supporters will receive a first-rate fan experience from D.C. United. The D.C. United personnel will verify that each fan is seated in the appropriate section by comparing all tickets to seats.
All areas of Audi Field, including the surrounding walkways and plaza spaces, are smoke-free zones.
At Audi Field, strollers are welcome in any concourse area. Strollers that cannot be folded and tucked under a seat must be checked at the Guest Services desk behind section F1.
Larger signs, flags, and banners are allowed in the supporter sections as long as they adhere to the following rules:
- The object cannot block facility signage.
- As assessed by event management, the item may not use or depict any vulgar, offensive, graphic, or obscene words or images.
- No adhesive tapes, glues, or other fasteners of any type are used to secure the item.
- The walls, paint, railings, glass, or other stadium property are not harmed in any way by the hanging of the sign, flag, or banner.
- No wood, metal, or other materials that could injure other people may be used to make the item.
- No commercial messages of any type may be present in the item.
- The thing cannot be thrown as a projectile
- If desired, a sign, flag, or banner may be fastened to a holding device so long as it complies with all the guidelines below:
- The pole MUST be constructed from a hollow 1/2-inch PVC pipe that is no longer than 3.5 feet. The management of Audi Field must first accept any requests for taller poles.
- The management of Audi Field must approve all signs, banners, and flags.
Guests should be ready to dispose of any banners, flags, or signs that do not adhere to the aforementioned rules or to take them back to their cars.
The item won’t be held by Audi Field in storage, security, or for return. In the interest of fan and team safety, team management reserves the right to reject banners, placards, or flags that they believe unsuitable.
For the comfort of our visitors, D.C. United and Audi Field offer televisions in a few seating areas as well as in the concourse.
Visit our Ticket Services windows (7 & 8) at the Box Office and the Fan Assistance booth for assistance with any and all ticket-related difficulties.
To police all rules and regulations pertaining to our events, ushers are stationed throughout the stadium. In order to maintain a secure and pleasurable environment, guests are requested to be kind to and respect all ushers. In addition, ushers are available to respond to any inquiries about the occasion and ought to be contacted in case of an emergency.
Except for authorized law enforcement officials, weapons and firearms are not permitted on the grounds of Audi Field. Before accessing the property, law enforcement personnel must register their firearm with building security at Gate B.
Upon entering the stadium, visitors should speak with a D.C. United Guest Experience employee. After the game, there is a fan assistance booth on the concourse behind section F1 where you can request transportation back to the gate entrance.
For every D.C. United home game, a wide range of kid-friendly activities are offered and can be purchased. The following are these pursuits:
1. Player Escorts – Each game requires two (2) youth sports teams to accompany D.C. United and the visiting team onto the field. To walk onto the field for the playing of the national anthem, each youngster will be paired with a player from the starting 11. As part of the package, each child will also receive a replica D.C. United uniform to wear on the pitch. Player escorts must be 6 to 14 years old.
2. Flag Carriers – During the pre-game ceremonies, a number of young teams and kid-sized groups can display the American flag on the field. Additionally, these groups will get to see the teams warm up from the field. 10 to 16 years of age.
3. Ball Kids – D.C. United need at least 12 ball kids to help keep a ball on the field for both teams at all times throughout the game. Participants must be at least 14 years old according to MLS guidelines. A dinner and a t-shirt are provided for the ball kids.